U141 Swift文档格式.docx
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Francis
NanjingUniversityofPostandTelecommunication
Preparedby:
Swift
Major:
Informationmanagement
Abstract
SuguoSupermarket,establishedinJuly1996,hasnowbecomealargechainenterprisegroupwhichintegrateswholesaling,dispatching,logistics,processingandretailingthroughovertenyearsofrapiddevelopment.Bytheendof2008,thenumberofthecompany'
sbrancheshasreached1800,andthecompanyhasachievedsalesvolumeof30billionyuan,creating100,000jobpositionsdirectlyandindirectly,withthenetworkcoveringsixprovincesofJiangsu,Anhui,Shandong,Henan,HubeiandHebei.FromtheinformationwehaveseenthatSuguoisbigcompany,weshouldthinkaboutthatwhat’stherecruitmentstrategyofthiscompany?
Howcantheyfindappropriateemployeesworkforthecompany?
Howcanwestimulateemployeesworkingmoreefficiency?
SothispaperwillmainlytalkaboutrecruitmentandgoodteambuildinginNanjingSuguoSupermarketCompany.Aboveall,researchintothecompanyandanalysistherecruitmentprocessoftheSuguoCompany.Secondary,talkabouthowtobuildwinningteamsinSuguoCompany.
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Contents
1Introduction4
2Recruitment&
SelectionProcess4
SubmitCV4
PreliminaryTest5
Reexamination5
Appointment6
ProbationPeriod6
FormallyEmployed6
3TeamBuilding&
Development7
Forming7
Storming8
Norming8
Performing9
4Conclusion9
5References10
1.Introduction
Businessesneedtorecruitandselectthebestpeople.Thishelpsthemachievetheiraimsandobjectives.SuguosupermarketisthebiggestchainsupermarketinNanjingwithnearly900storesinNanjingandcitiesaround.WhereveryouliveinNanjing,youcanalwaysfindSuguonearyourapartment.Suguohaveanoutstandingrecruitmentandselectionstrategyforitself,thispaperwillmainlyresearchSuguo’srecruitmentapproach,processes,andmanagementofhumanresources.Moreover,explorewhythiscompany’sstrategycanbothmakeprofitsforthecompanyandprovideabettercareerforemployees.
2.Recruitment&
SelectionProcesses
Peopleareoneofthemostimportantresourcesusedbyanyorganization,andeffectiverecruitmentcanensurethatafirmhasenoughpeoplewiththerightskills.Recruitmentistheprocessofselectingasupplyofpossiblecandidatesforpositionswithinanenterprise.Oncetherecruitmenthasbeenachieved,theselectionprocessesbegin,andtheseareaimedatselectingthebestpersonforthejobfromthatfieldofcandidates.ThisistherecruitmentprocessofSuguoSupermarketCompanyin2010:
SubmitCVPreliminaryTestReexaminationAppointmentProbationPeriodFormallyEmployed
(
●SubmitCV
Submittingtheself-resumetotheSuguoSupermarketCompanyisthefirststepoftherecruitmentprocess.Thecompanywillmakeasystematicaljobanalysisbeforethecompanydecidesinformtherecruitmentinformation,theanalysisincludesthenumberofemployeesthecompanywantstohired,whatkindofvacancyjobyouwanttoprovidetocandidates,etc.Thesearethebasicrequirementstandardforcandidates.Alltheapplicantsmustmeetminimumrequirementsofqualificationsorexperience.OnceyousubmittheCVtotheSuguoCompany,thecompany’sRecruitingManagerswillreviewyourapplicationformtoensurethatyoumeettheirminimumcriteria.Therecruitingmanagerwillthenupdatethecandidates’statuswithintheonlinerecruitmentsystem,whichyoucanenterthenextrecruitmentprocess.
Besidethejobanalysis,SuguoSupermarketCompanyalsohasthejobdescriptionandpersonspecificationwhicharemorefocusoninformationofthevacancyjobandcompetenceoftheemployees.Allofthesethingsthecompanydoesistoattractsuitablecandidatesanddeterunsuitablecandidates.
●PreliminaryTest
Preliminarytestbelongstoselectionprocess.ThemainselectionmethodsinSuguoSupermarketCompanyare:
a)Applicationforms
AslongasyouhavebeenselectedbySuguoCompany,thecompanywillgiveyouseveralapplicationformstofilling.Thecontentsoftheformsincludepersonaldetails,likeaddress,age,educational,experiencehistory,socialandleisureinterests,etc.Thepurposeoftheapplicationformistoeliminatetotallyunsuitableapplicants.
b)Shortlists
AfterapplicantssubmitCVandfilltheapplicationforms,therecruitingdepartmentofSuguoCompanywillmakeananalysisandsummarizesomeinformationfromCVandapplicationforms.Thenthroughdataanalysis,findoutsomeonewhomeetsthemostoftherequirementofcompany’srecruitment.Aftershort-listing,selectedapplicantsarereferredtoas‘candidates’.Thatmeanstheyenterthenextprocessofreexamination.
●Reexamination
Reexaminationisaverycruxforeverycandidatebecauseitdeterminesyoutoleaveorstay.TherearetwopartsinSuguoSupermarketCompany,includesinterviewandwrittentest.
a)Interview
SuguoSupermarketCompanyusestheselectioninterviewastheirmainsourcefordecision-making.ItwillgiveSuguoCompanyagoodopportunitytoassessapplicantsdirectly,especiallytheirinterpersonalcommunicationskills.Duringtheinterview,thereareatleast4examinersintheinterviewroom;
thisistoensurethefairnessoftheinterview,andtopreventtheoccurrenceofbribery.Theexaminerswillaskyoumanykindsofquestionstocheckyourcompetenceandintelligence,particularlyyourproblemsolvingabilityandleadingabilitytodeterminewhatkindofjobpositionisgoodforyou.
b)Writtentest
Sometimesinterviewisunreliableaspredictorsofactualjobperformanceformanyposts,soacombinationofinterviewwithanappropriatewrittentestcaneasilyimprovetherecruitmentquality.
InNanjingSuguoSupermarketCompany,intelligencetestisthefirstexaminationacandidateshoulddo.Itfocusoncheckyourabilitytothinkquicklyandlogicalthinking,problemsolving,etc.Forinstance,youwanttointerviewageneralmanagerofaShoppingPlazainSuguo,thecontentsofwrittentestwillmorefocusonyourmanagementabilityandcohesionability.Anothertestisproficiencytest,thistestismorespecifictothejob.Forexample,ifyouareinterviewingalogisticmanagerofSuguosupermarket,youshouldknowmuchmoreaboutlogisticprocess,ifyouareatechnicaltalentyoushouldknowtheinformationtechnologyandcomputerapplication.
●Appointment
Appointmentisatransitionprocessofprobationperiod.Intheprocessofappointment,SuguoCompanywillprovideaseriesoftrainingforcandidatesdependsonyourjobpost,itcanhelpyouintegrateintocompanyassoonaspossible,familiarwiththebusinessprocess,anddeveloptheworkingmorefaster.Thistimeisalsotheassessmentperiodaboutyourstudyability,becausetimeischanging,employeesarefacingmoreandmorenewknowledgeandmanagementtheory,oldknowledgewilleliminateinthefuture,ifyoudon’thavetheabilitytostudyandusenewtechnicalandknowledge,youwilldieout.Sothisprocesswillalsoeliminatesomeunsuitablecandidatesandfindoutsomepotentialcandidateswhohavethegoodabilityofstudynewthings.
●ProbationPeriod
ProbationperiodisalsosignificantinSuguoSupermarketCompany.Inthistime,yourposthasbeendetermined.Thenext-thingisacceptedsomespecializationtraining.Likebusinessskillstraining,managementabilitytraining,selfcareerdevelopmenttraining,etc.Probationperiodusuallytakes1monthtime.ThisisthelaststepbeforeyoubecometheformalworkinSuguo.
●FormallyEmployed
NowyouarebecomeaformalmemberofSuguoSupermarketCompany.Beforeyougotowork,amedicalexaminationisrequired,becausethecompanymustensureyouarehealth.Afterthis,thecompanywillpaysalaryforyouintime,buyingsocialinsurancesforyouaccordingtostateregulations,vacationwithpay,andsoon.
FromthoseinformationwehaveseenthatNanjingSuguoSupermarketCompanyhaveamatureandstrengthenrecruitmentandselectionstrategy.Alltherecruitmentprocessesarelegally,andthereisnosexdiscriminationinSuguoCompany’srecruitment.Meanwhile,afairrecruitmentandselectionprocessandeffectiveequalopportunitiespolicywillalsogivethecompanyhavemorechancetofindthepotentialemployees.
DuringtheresearchofSuguo,thereisabigproblemcanthreatSuguoCompany.AlthoughSuguoCompanyhasaperfectrecruitmentandselectionpolicyofattractgoodemployeesworkforhim.Buthowthecompanycanretainthesegoodemployees?
Ifanothercompanycanprovideabettersalaryandfuturefortheseemployees,whatcanthecompanydoiftheydon’twanttolosetheseguys?
Ontheonehand,SuguoCompanycanbuiltawonderfulrewardsystem,everyyearselectedsomeemployeesasgoodstaffinsideofthecompany,andgivethemsometangibleorintangiblerewardsforthem,italsocanstimulateotheremployees’workingmotivationandambitions.Ontheotherhand,provideagoodcareeranddevelopmentpolicies.Weallknowthatsomeemployeesarenotonlycareaboutthemoney;
theyalsocaremoreaboutwhethertheycangetdevelopmentinthefuture.Iftheycanpromotioninthefuture,theywillfeelliketheyhavetheobjectivetoachieveanditcansustaintheirmotivation.
3.Teambuilding&
development
Weallknowthatteamworkarealwaysmoreeffectivethansomeindividualsiftheyallwantstoachieveonegoal.Buthowtoachieveawinningteamisabigproblemformostorganizations.Franklytosay,awinningteambuildingisverycomplicated.Nowwewilltalkabouthowawinningteamcanbebuildandwhatarecond