管理学第9版 练习题 英文版 附答案 1Word文档下载推荐.docx

管理学第9版 练习题 英文版 附答案 1Word文档下载推荐.docx

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14.Therolesoffigurehead,leader,andliaisonareallinterpersonalroles.

15.DisturbancehandlerisoneofMintzberg’sinterpersonalroles.

16.Mintzberg’sinformationalmanagementroleinvolvesreceiving,collecting,anddisseminatinginformation.

17.Mintzberg’sresourceallocationroleissimilartoFayol’splanningfunctionbecauseitinvolvesthecoordinationofemployee’sactivities.

18.Resourceallocationanddisturbancehandlingarebothconsidereddecisionalroles.

19.AfinancemanagerwhoreadstheWallStreetJournalonaregularbasiswouldbeperformingthefigureheadrole.

20.Katzfoundthatmanagersneededthreeessentialskills:

technical,human,andinformational.

21.Technicalskillsbecomelessimportantasamanagermovesintohigherlevelsofmanagement.

22.Conceptualskillsbecomelessimportantasamanagermovesintotopmanagement.

23.Interpersonalskillsinvolveamanager’sabilitytothinkaboutabstractsituations.

24.Coachingandbudgetingareskillscloselyrelatedtothemanagementfunctionofleading.

25.Budgetingisaskillthatisrelatedtobothplanningandcontrolling.

26.Intoday’sworld,organizationalmanagersatalllevelsandinallareasneedtoencouragetheiremployeestobeonthelook-outfornewideasandnewapproaches.

27.Onlyfirst-linemanagersandemployeesneedtobeconcernedwithbeingcustomer-responsive.

28.Innovationisonlyimportantinhigh-techfirms.

WHATISANORGANIZATION?

29.Adistinctpurposeisimportantindefininganorganization.

30.Anontaxableorganization,suchastheUnitedWay,cannotbeconsideredanorganization.

Multiple-ChoiceQuestions

Foreachofthefollowingchoosetheanswerthatmostcompletelyanswersthequestion.

AManager’sDilemma

31.Whichofthefollowingstatementsregardingmanagersintoday’sworldisaccurate?

a.Theiragerangeislimitedtobetween30and65.

b.Theyarefoundonlyinlargecorporations.

c.Theycanbefoundexclusivelyinfor-profitorganizations.

d.Thesinglemostimportantvariableinemployeeproductivityandloyaltyisthequalityoftherelationshipbetweenemployeesandtheirdirectsupervisors.

32.AccordingtodatacollectedbyCatalyst,anonprofitresearchgroup,_________percentofcorporateofficersinFortune500companiesarewomen.

a.55.3

b.15.7

c.39.7

d.21.9

WhoAreManagers?

33.Someonewhoworkswithandthroughotherpeoplebycoordinatingtheirworkactivitiesinordertoaccomplishorganizationalgoalsis___________.

a.anassemblylineworker

b.alaborer

c.amanager

d.asalesperson

34.Inthepast,nonmanagerialemployeeswereviewedasemployeeswho___________.

a.reportedtotopexecutives

b.reportedtomiddlemanagers

c.supervisedothers

d.hadnoothersreportingtothem

35.Whichofthefollowingtypesofmanagersisresponsibleformakingorganization-widedecisionsandestablishingtheplansandgoalsthataffecttheentireorganization?

a.first-linemanagers

b.topmanagers

c.productionmanagers

d.researchmanagers

36.Alllevelsofmanagementbetweenthesupervisorylevelandthetopleveloftheorganizationaretermed_____________.

a.middlemanagers

b.first-linemanagers

c.supervisors

d.foremen

37.Whichofthefollowinglevelsofmanagementisassociatedwithpositionssuchasexecutivevicepresident,chiefoperatingofficer,chiefexecutiveofficer,andchairmanoftheboard?

a.teamleaders

b.middlemanagers

c.first-linemanagers

d.topmanagers

38.Agencyheadorplantmanagerismostlikelyassociatedwithwhichofthefollowing?

39.Thelowestlevelofmanagementis______________.

a.anonmanagerialemployee

b.adepartmentofresearchmanager

c.avicepresident

d.afirst-linemanager

40.Supervisorisanothernameforwhichofthefollowing?

a.teamleader

b.middlemanager

c.first-linemanager

d.topmanager

41.Managerswithtitlessuchasregionalmanager,projectleader,orplantmanagerare_______________.

d.middlemanagers

42.Whichofthefollowingbestreflectsthemanagementstructureofatraditionalorganization?

a.pyramid

b.circle

c.hubwithspokes

d.infiniteline

43.Divisionmanagerisassociatedwithwhichofthefollowinglevelsofmanagement?

WhatIsManagement?

44._____________istheprocessofgettingactivitiescompletedefficientlyandeffectivelywithandthroughotherpeople.

a.Leading

b.Management

c.Supervision

d.Controlling

45.Thedistinctionbetweenamanagerialpositionandanonmanagerialpositionis_______________.

a.planningtheworkofothers

b.coordinatingtheworkofothers

c.controllingtheworkofothers

d.organizingtheworkofothers

46.Whichofthefollowingisanexampleofanefficientmanufacturingtechnique?

a.cuttinginventorylevels

b.increasingtheamountoftimetomanufactureproducts

c.increasingproductrejectrates

d.decreasingproductoutput

47.Wastingresourcesisconsideredtobeanexampleofmanagerial_____________.

a.efficiency

b.effectiveness

c.inefficiency

d.ineffectiveness

48.Anautomobilemanufacturerthatincreasedthetotalnumberofcarsproducedatthesamecost,butwithmanydefects,wouldbe_____________.

a.efficientandeffective

b.increasingefficiency

c.increasingeffectiveness

d.concernedwithinputs

49.Effectivenessissynonymouswith_____________.

a.costminimization

b.resourcecontrol

c.goalattainment

d.efficiency

50.Efficiencyrefersto_____________.

a.therelationshipbetweeninputsandoutputs

b.theadditiverelationshipbetweencostsandbenefits

c.theexponentialnatureofcostsandoutputs

d.increasingoutputsregardlessofcost

51.Insuccessfulorganizations,______________.

a.lowefficiencyandhigheffectivenessgohandinhand

b.highefficiencyandloweffectivenessgohandinhand

c.highefficiencyandhigheffectivenessgohandinhand

d.highefficiencyandhighequitygohandinhand

52.Whereas_____________isconcernedwiththemeansofgettingthingsdone,_____________isconcernedwiththeends,orattainmentoforganizationalgoals.

a.effectiveness;

efficiency

b.efficiency;

effectiveness

c.effectiveness;

goalattainment

d.goalattainment;

ManagementFunctions

53.Howmanymanagementfunctionswereoriginallyproposedintheearlypartofthetwentiethcentury?

a.three

b.four

c.five

d.nine

54._____________wasaFrenchindustrialistwhofirstidentifiedthebasicmanagementfunctions.

a.Weber

b.Taylor

c.Herzberg

d.Fayol

55.Today,thebasicmanagementfunctionsareconsideredtobe______________.

a.planning,coordinating,staffing,anddirecting

b.planning,organizing,leading,anddirecting

manding,organizing,leading,andstaffing

d.planning,organizing,leading,andcontrolling

56.Whichofthefollowingmanagementfunctionsfromthemid-1950sisnolongerincludedinthebasicfunctionsofmanagement?

manding

b.staffing

c.leading

d.controlling

57.Writinganorganizationalstrategicplanisanexampleofthe______________managementfunction.

a.leading

b.coordinating

c.planning

d.organizing

58.Organizingincludes_____________.

a.definingorganizationalgoals

b.hiringorganizationalmembers

c.motivatingorganizationalmembers

d.determiningwhodoeswhattasks

59.Amanagerresolvingconflictamongorganizationalmembersisperformingwhatfunction?

a.controlling

c.directing

d.leading

60.Theprocessofmonitoring,comparing,andcorrectingiscalled_____________.

ManagementRoles

61.__________developedacategorizationschemefordefiningwhatmanagersdo,consistingof10differentbuthighlyinterrelatedroles.

a.HenriFayol

b.HenryFord

c.HenryMintzberg

d.HenryMorris

62.AccordingtoMintzberg’smanagementroles,the_____________rolesarethosethatinvolvepeopleandotherdutiesthatareceremonialandsymbolicinnature.

a.informational

b.interpersonal

c.technical

d.decisional

63.Therolesofdisseminator,figurehead,negotiator,liaison,andspokespersonaremoreimportantatthe__________levelsoftheorganization.

a.lower

b.middle

c.higher

d.supervisory

64.WhichofthefollowingisnotanexampleofadecisionalroleaccordingtoMintzberg?

a.spokesperson

b.entrepreneur

c.disturbancehandler

d.resourceallocator

65.AhumanresourcemanagerattendingalocalSocietyforHumanResourceManagementmeetingwouldb