商务英语口语情景对话100篇前30篇文档格式.docx

商务英语口语情景对话100篇前30篇文档格式.docx

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Isheiiirdeisik?

No,butyoucanalsocalltheirofficeandaskthesecretarytogiveyoutheirfaxnumber.I'

llemailyoutheirofficenumberlatertoday.

Ok,I'

llgetonitfirstthing.

Besureyoudo,IneedthosebriefsASAP

Dialoguetwo

Didyouputthismorning'

sfaxesonmydesk?

I'

mwaitingforsomeurgentfaxesfromheadquaters,I'

mprettysuretheycameinlastnight.

Evethingcameintheofficefaxmachinelastnightisallonyourdesk,butInoticedthatsomeoffaxescamethroughprettyblurred,maybeyoutakealookatthem,ifthecopyisunreadble,I'

llcallthenandaskthemtorefax.

Yeah,you'

regoingtohavetocallthemandgetthemtobeingrefax,thesecopiesaresodark」can'

tmakeoutmeaningofthewords.

Whataboutthatone?

Thisone?

ThisoneissolightandIcanneitherreadit,howcanIbeing?

YouknowIthinkthefaxmachineisoutoftoner,Icanchangethetonercondition,thatshouldsolvetheproblem.

Yes,butthiswouldhavetorefaxitwell,andlookthere'

sabout3pagesmissing,itlookslikethefaxmachineeight-halfmyimportantfaxes,andonesaremadethrowedaresoblurredortoolightandunreadable.

Iguessthefaxmachineisoutofpapertoo,don'

tworry,I'

llhavesomeonelookatitthisafternoon,andthemeantime,I'

llhaveyourdocumentsrefaxedtoourotherfaxmachine.

2TelephoneCalls电话

Dialogue1

A:

Hello,thankyouforcallingBradfordandSons.Thisisspeaking,HowmayIhelpyou?

B:

Hello」wouldliketospeaktoyourdirectorofhumanresources,Ms.Jenkins,Please.

Justamoment.l'

llchecktoseeifsheisatherdesk.MayItellherwhoiscalling?

ThisisBillBurtonfromMilfordInsurance,l'

mcallingtoregardstoourmeetingnextTuesday.

Thankyou,Mr.Burton.Canyoupleaseholdforamoment?

l'

llchecktoseeifsheisavailable.

Noproblem.

msorry,Ms.Jenkinsisawayfromherdesk.Shehasalreadyleftforlunch.Wouldyouliketoleaveamessageforher?

Yes,pleasehaveherreturnmycallwhenshereturnstotheoffice.It'

sbestifshecangetintouchwithmebefore3pmtoday;

shecanreachmeatmyofficenumber,635-8799.

msorry,Ididn'

tquitecatchthat,couldyoupleaserepeatthenumber?

Noproblem,myofficenumberis635-8799,Tellhertoaskforextension31.

msorry,Mr.Burton,justtoconfirm,yournameisspelledB-U-R-T-O-N,isthatcorrect?

Yes,andIrepresentMilfordInsuranee.

IwilmakesureMs.Jenkinsreceivesyourmessageandreturnsyourcallbefore3pmthisafernoon.

Thankyouverymuch.

Dialogue2

Hello,PasadenaInn,thisis,howmayidirectyourcall?

dliketospeaktosomeoneaboutreservations.

Icanhelpyouwiththat.whatdatewouldyouliketomakeareservationfor?

We'

llbearrivingMay12th,butIwouldliketomakereservationsforpenthouse.

Oh,I'

msorrysir,Ionlyhandlebookingsforourstandardrooms.ThepersonyouneedtospeakwithisTonyParker,hemakesallthearrangementsforourexecutiveaccounts.Unfortunately,he'

snothererightnow.CanItakeyournameandnumberandhavehimgetbacktoyou?

Whendoyouexpecthimbackin?

He'

llbeoutallafternoon,hemightnotbeabletoreturnyourcalluntiltomorrow,Willthatbealright?

Yes」suppose.MynameisSamDarcy.Hecancontactmeat660-843-3235.

Couldyoupleasespellyourlastnameforme?

Sure」t'

sD-A-R-C-Y.

Okay.MrDarcy,andyourphonenumberis660-843-3233?

That'

s3235.

Sorry!

3235.Great.I'

llhaveTonycallyoufirstthingtomorrowmorning.

3.MakingTelephoneAppointments电话预约

Hello,HereBertonspeaking,whatcanIdoforyou?

Hello,MrBerton,thisisJennyJenkinsofbradfordandsonsreturningyourcall,I'

msorryyoumissedmewhenyoucalledmyofficethismorning,mysacretarysaidyoucalledconcerningourmeetingnextTuesday?

YesMsJenkins,thankyouforreturningmycall,I'

mgladtofinallygetI

you.

IwanttoletyouknowIwouldnotbeabletomakeameetingnextTuesday,Iwouldbeanothertownthatday,isthereanypossibilitywecanmovethemeetingtoMonday?

Oh,dear,IwascarryingontakingcareofourmeetingbeforeIleave,butIsupposeIcanshutoffsomethings,yes,wecanarrangesomething,IwillbackThursdaymorning,whataboutThursdayafternoon,wouldthatworkforyou?

Thatshouldbefine,shallwesayabouttwoo'

clock?

Perfect,Ilookforwardtoseeingyouattwoo'

clocknextThursdayafte

youneedtochangethetime,plsfeelfreetocallmeonmyselfphone.

ThanksBurdon,l'

IIseeyouonThursday.

Hello

Hello,isDorasavailable?

ThisisDoras,whoiscallingplease?

Hi,Doras,thisisMikecallingfromparker'

sdentistry,I'

mcalling

appointmentfortomorrowmorningatareawithdoctorparker.

Oh,Ialmostforgot,thankyouforcallingtoremindme,actually,Idoneedtochangethetimeofmyappointmentlhaveascheduleconflict,andIcan'

early.

IfIputyouinthatlatersport,wouldthatworkout?

Itwouldhavetobeafterlunch,doyouhaveanythingavailableabout2o'

Sorry,theonlyopeningwehaveafterlunchis1:

15,butImightbeabletoworkuntilat4:

00,wouldthatbeabettertime?

That'

sallrigHtthinkweshouldmakeitat1:

15,canyouputmedownforthattimealot?

Noproblem,Ihaveyourappointmentchangedtotomorrowmorningtotomorrowafternoonat1:

15

Wonderful,thanksverymuch。

4Memos备忘录

Ihavebeenwaitinghereintheconfereneeroomfortenminutesalready,whattimeisthemeetingstart?

whereisanyoneanyway?

Didn'

tyouhearaboutthat,ourmeetingwaspostponeduntilFriday.

What?

themeetingwaspostponed?

Noonetoldmeanythingaboutit.

Didyougetthememo?

Whatmemo?

Theyhavn'

tanymemothiswholeweek,Icheckmyinboxeveryday.AndIhavn'

tseenanything.

Thememowentout3daysago.Itshouldhavemadetoyourinbox,butmaybelostinallcollectorsonyourdesk.

Youknowhowthingsgetpilotaboutmydeskwhenrmbusy.IknowsometimesIdomanypleasethings,butIalwaysreadallthememosgoarround,theygodirectlytomyinbox.Areyousureweresendtowholeoffice?

Itshouldhavegotarroundtoeverybody,theyalsopostacopyofthememointhebreakroom.Don'

tyoueverlookatmeassagespostonthebulletinboard?

rmusuallytoobusytotakeabunchofcofeebreakbythewatercooler,Anyway,I'

msurethememonevergettomyinbox,I'

llhavetotalkoursecretaryaboutit.

B.That'

sright,Youwillneverknowwhatyourmissingoutofitifyoudon'

treadthememos.

Dialogue2

Ms.Dorsen,Ineedtotakeadictationforme.

Yes,sir;

Theyshouldgooutintraofficememorandumtoallemployeebythisafternoon,areyouready?

Yes,sir,Goahead.

Yes,anyemployeewhopersistusinginstaneemessaging,willfirstrecieveawarning,andplacedonprohibition,andthesecondsense,theemploymentwillbetermination.Anyquestionregardingthisnewpolicymaybedirctlytothedepartmentofhis.

Isthatall?

Yes,pleasegivethismemotypeoutanddistributetoallemployeesbefore4:

00PM.

5BusinessCorrespondencei商业信函

Dialogueone.

DidyouseetheletterIgotfromBradformfilms?

Theysenttherespondstoyourphonecalllastweek.

Ifyouwanttoseesomethingaboutmycalllastweek,whydidn'

ttheysentittome?

6PlacinganOrder下订单

Ourtonercartridgesarealreadyoutofink...Couldyoumakeanorderforanewset?

Wewillneednewcartridgesforalloftheofficeprinters?

Thatwillbealargeorder,probablyabouttwoorthreecases.Theofficesupplystoreweusuallygothroughmightnothavethatmanyinstock.

Youcandoublecheckwiththehousekeepingdepartment,butIamprettysureallofthemachineswillneednewcartridges.Lasttimewhenwemadeourordertothesupplier,thequantitywasalsoespeciallyhigh.Theyareusedtoreceivingsuchbulkordersfromus.Aslongaswegivethemaheadsupacoupledaysinadvanee,theycanusuallyfilltheorder.

OK,Iwillmakeafewcallsandrunourorderbyhousekeepingfirsttomakesure.IsthereanythingelseweneedtoorderwhileIamatit?

Ithinktheonlythingistoner.Trytoseeiftheycandeliveritbeforetheendofbusinessdaytomorrow.Weshouldreallytrytodobetteraboutwaitinguntilthelastminutetofillordersthatareusuallymadeonamonthlybasis.Anyhow,seewhatyoucandotoexpeditetheorderthistime.

OK,willdo.

MayIhelpyou?

ItshouldbeunderLeslieSmith.Thenumberis.

Yes,Mr.Smith.Ihaveanorderforthreecasesofcartridges,itthatwhatyouwouldliketorefill?

Yes.

Istherethecorrectbillingaddress?

No,plspostthebilltoCounty,98830.

Iwillsendyouaninvoiceinthenextfewdays.YourordershouldbedeliveredbeforetheendofthedayonMonday.