商务英语考试BEC高级口语素材Word格式.docx
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/what’syournumber?
回答范例：
MynameisRay.That’sR-A-Y,Ray.
本项考试的目的是：
考官借助于对考生个人信息的提问，核对考生考试资格，并通过与考生之间的交流，考察考生的发音，语法和用词。
本项考试从难度上来说是口语三项考试之末，但由于其为考试第一项，所以考生在本项中留给考官们的印象至关重要。
考生们必须认真对待。
考生在本项考试中必须做到：
1.克服考试开始时的紧张情绪。
方法：
提前进入考场，适应考场环境。
了解考试模式，进行模拟训练。
2.听清考官所问之问题。
若没有听懂，可以要求考官重复其问题。
使用Iamsorrybutcouldyourepeatyourquestion?
/Ibegyourpardon,Madam（Sir）?
等句型。
3.全面地回答考官提出的问题，不能跑题。
实用技巧：
A.对于考官提出的特殊疑问句，首先使用单词、词组或句子给予明确的答复。
然后阐述理由。
B.对于考官提出的一般疑问句，首先答复yes或者no，然后阐述理由。
C.对于考官提出的选择疑问句，方法同A。
4.不要与另一位考生交流，不要干扰另一位考生的答题。
5.有时由于时间问题，考官有可能非常简单地进行本项甚至打断考生的答题，这考生的临场表现没有任何关系。
出现上述情况，切忌紧张。
PartOne（interviews）
Inthefirstpartofthetesttheinterlocutoraddresseseachcandidateinturnandasksgeneralquestions.Candidateswillnotbeaddressedinstrictsequence.Thispartofthetestlastsaboutthreeminutesandduringthistime,candidatesarebeingtestedontheirabilitytotalkaboutthemselves,toprovidepersonalinformationontheirhome,interestsandjobs,andtoperformfunctionssuchasagreeinganddisagreeing,andexpressingpreference.
GeneralProcedure
Examiners’greetingandself-introduction
Candidate’snamesandhometowns
Marksheetsrequired
Questionsforreference
Canyoutellmeaboutyourself?
Canyoutellmeaboutyourhometown?
Canyoutellmeaboutyourfriends?
Couldyoutellmeaboutthefacilitiesinyourhometown?
CouldyoutellmeaboutyourreasonsforlearningEnglish?
Couldyoutellmeaboutyourinterestsoutsidecollegeorwork?
Couldyoutellmeaboutyourambitionsforthefuture?
Couldyoutellmewhyyouchosethistypeofwork?
/thesestudies?
CouldyoutellmehowmuchyouuseEnglishatwork?
/inyourstudies?
Couldyoutellmewhatyoulikebestaboutyourwork?
/studies?
Couldyoutellmewhatyoulikeleastaboutyourwork/studies?
CouldyoutellmehowimportantyouthinkEnglishisinbusinesslifeinChina?
CouldyoutellmehowimportantyouthinkimportsandexportsaretoChina?
CouldyoutellmewhateffectyouthinktechnologyishavingonbusinesslifeinChina?
CouldyoutellmewhateffectyouthinkadvertisinghasonpeopleinChina?
CouldyoutellmehowworkinglifeischanginginChina?
CouldyoutellmehowimportantyouthinkthetouristindustryistoChina?
Canyoutellmeaboutyourreasonsforchoosingyourprofessionorstudies?
Canyoutellmewhatyouhopetoachieveprofessionallyinthenextfiveyears?
Canyoutellmehowimportantaforeignlanguageistoyouinyourworkorstudies?
Canyoutellmehowyourelaxfromyourworkorstudies?
Canyoutellmewhatyouwouldliketochangeaboutyourworkorstudies?
Canyoutellmewhetheryouwouldliketoworkorstudyinaforeigncountry?
CanyoutellmewhichforeignlanguageyouthinkwillbemostimportantinthefutureforbusinessinChina?
CanyoutellmewhatyouthinkisthebiggestchangeinworkinglifeinChina?
CanyoutellmehowimportantyouthinkitisforpeoplewhoworkinbusinessinChinatobefamiliarwithinformationtechnology?
CanyoutellmewhichprofessionsaremostusefulforChina?
Canyoutellmehowpeople’sattitudestoworkarechanginginChina?
CanyoutellmewhichyouthinkarethemostimportantnewcommercialactivitiesinChina?
第二项：
话题的讨论
6分钟左右
每个考生从给定的三个话题中任选一个进行一分钟的阐述，在阐述之前有一分钟进行准备，可以做笔记。
另一考生认真听取对方阐述（可以作笔记），并在对方阐述完毕后，提问其一到两个问题，对方给予回答。
本项考试中所給出的话题的范围包括：
广告、求职、通信联系、商业交流、经营者与顾客的关系、财政、会计、生产管理、生产安全、员工健康、员工管
理、员工招聘、员工培训、市场、销售、货物运输、技术等等。
考官借助考生对自选观点话题的解释与阐述，考察考生的英语语言组织能力（包括个人意见、观点的提出、表达、解释和结论）。
同时附带考察考生的发音，语法和用词。
本项考试从难度上来说居于口语三项考试之中。
1.充分利用本项开始之前的一分钟准备时间做好笔记。
笔记格式范例：
Openingsentence:
______________________________
Mainpoints
*___________________
Supportingideas
*_________________
Concludingsentence:
______________________________________________
2.本项考试的顺序问题：
考生一定要遵守以下的顺序。
首先提出观点（参见3）。
然后阐述理由，随即给出具体论据。
最后进行总结。
3.开头陈述观点时所使用的句型：
A.所选择的观点本身是特殊疑问句的格式。
例如：
howtofillakeyvacancy
使用：
to…,weshould…/weshould…inorderto…/wecansolvetheproblembydoing…等句型。
Tofillakeyvacancy,weshould…./Weshould…inordertofillakeyvacancy./Wecansolvetheproblemby….
B.所选择的观点本身短语的格式。
theimportanceofhavingagoodCV
Ithink…is…/Inmyopinion,…is…/Frommypointofview,…is…等句型。
例如：
Frommypointofview,theimportanceofhavingagoodCVisthat…
4.结尾总结时所用的句型：
Therefore,…/Inaword,…/That’smyopinion./
5.由于考生在本项考试中只有一分钟的时间，因此建议考生只陈述一个观点，给出两个理由，两个论据，一个总结。
共计六句话，时间分配为每句十秒钟。
6.考生相互询问以及回答中的注意事项：
不要提问对方难度较大或模棱两可的问题，以免产生不必要的对抗心理。
导致后续考试中合作的不愉快。
提问方可以针对某个细节向对方提问，使得对方可以自然的重复自己的观点。
回答方对提问方的问题仅做简要回答，主要是重复自己的观点。
PartTwo
Inthisparteachcandidate’staskistochooseonetopicfromasetofthree,andtotalkaboutitforoneminute.Candidateshaveoneminuteinwhichtoprepareandshouldusethistimetomakebriefnotes.Theothercandidatelistenstothetalkandisinvitedtoaskoneortwoquestionsattheend.Candidatesmaymakenoteswhilelisteningtotheirpartner.Eachcandidateisgivenadifferentsetofthreetasksfromwhichtochoose.
Generalprocedure
Achoiceofthreedifferenttopics
Oneminutepreparationwhilemakingnotes
A/Bstartswiththeotherlistening---oneminute
Questionasked
1.Customerrelation:
theimportanceofofferingincentivestocustomers
Offeringincentivestocustomerscanhelpyoutostrengthenyourcustomerbaseandenhancecustomerloyalty.Ifyouofferincentivessuchasvouchers,complementarytickets,miles,giftsinthepromotionorsales,youwillattractivemorecustomersandgetthembuyyourproductsorservices.Atthesametimetheimageofyourcompanywillbeimprovedandyourbrandsaremorelikelytobeknownbycustomers.
2.Productpromotion:
howtoensurethatproductsarepromotedeffectivelyatinternationaltradefairs
Youshouldsendaprofessionalteamofexpertstoarrangethepromotionatthetradefair.Theymustbefamiliarwiththeproductsyouwanttopromoteatthefair.Meanwhiletheymustbegoodatdealingwithclientsespeciallyforeignclients.
Youshoulduseadvancedtechnologytodisplayyourproductsatthefair.NecessaryequipmentssuchasDVD,overheadprojector,high-definitionscreencanhelpyoudemonstratethequality,functionandspecificationofyourproducts.
Youshoulddesignyourshowroomandstandcarefullytoattractmorecustomers.Yourstandshouldbeputupatanobviousplacesothateverycustomercangetaneasyaccesstoyourproducts.
3.Howtoreducelaborturnoverrates
Inordertoreducelaborturnoverrateswemusttakethefollowingeffectivemeasures:
Setupaclearstaffappraisalprocesstomakesurethattheperformanceofeverystaffcanbeevaluatedopenlyandhonestlyandtheirpromotionisbasedontheircontributiontothecompany.Thusnoonewillcomplaintaboutunfairpromotionwhichonceforcedsomeofyourstafftoleavetheirjobs.
Ifpermitsenhancethestaffbenefitsincludingtheirbasepayannualbonusandotherbenefits.Anincentivesystemshouldalsobenecessarytoencouragethestafftoworkwiththecompanylonger.
Improvetheworkenvironmentofyourcompanyorfactory.Trytofosteraspiritofmutualhelpamongyourstaffandletthemunderstandthatthecompanyorfactoryisfarmorethanjustaworkplace.It’safamilywhereallmembersaresupportedandvalued.
4.Careerdevelopment:
theimportanceofbeingwillingtoacquirenewskillsthroughoutyourcareer
Withtheunceasingdevelopmentofscienceandtechnologytheworkplaceisnowundertakingprofoundchanges.Thewayyoudoyourworkandtheequipmentyouuseinyourworkwilldefinitelychangeorupgradeinthefuture,whichmeansyouhavetolearnnewskillstodealwiththesechanges.Remember:
youarenevertoooldtolearn.Newskillswillmakeyoukeepupwiththelatesttechnologyandhelpdevelopyourselfthroughoutyourworklife.
5.Internationalsales:
howtoresearchforeignmarketseffectively
Youshouldnoticethedifferencebetweenforeignanddomesticmarketandsetyourtargetaccordingtospecificsituationofforeignmarket.Forexample:
giventhedifferentstateoflivingstandardthepurchasingpowerofyourtargetmarketmaybehigherorlowerthanthedomesticmarket.Ifyouignorethedifferenceyouarelikelytomakemistakesinproducts’pricinginforeignmarket.
Youshouldensurethatyourresearchteamisexcellentatcarryingoutresearchinaforeigncountry.Thatmeanseverymemberoftheteamshouldmaterthenativelanguageandbefamiliarwiththespecificcultureofthetargetmarket.
6.Productionmanagement:
howtoimplementaneffectivejust-in-timesystem
WhatisaJITproductionsystem?
JITisanapproachtoachievingexcellenceinamanufacturingcompanybasedonthecontinuingeliminationofwaste（wastebeingconsideredasthosethingsthatdonotaddvaluetotheproduct）.
Arepetitiveproductionsysteminwhichboththemovementofgoodsduringproduction,anddeliveriesfromsuppliers,arecarefullytimedsothatateachstepoftheprocess,thenext（usuallysmall）batcharrivesforprocessingjustasneeded.
ThelogicbehindJIT:
Nothingwillbeproduceduntilitisneeded.
7.Travel:
theimportanceofbeingabletospeakforeignlanguagesininternationalbusiness
8.Marketing:
howtoassesswhetherthereisamarketforanewproduct
Yous
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