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2)STRATEGIESOFAMUL.........................5
3)AMUL’SSUPPLYCHAINMANAGEMENT..........6
4)GCMMF’SSUPPLYCHAIN............................12
5)E-SUPPLYCHAINMANAGEMENTOFAMUL...........13
6)AMULCYBERSTORE.................................18
7)BENEFITSOFE-SCM..................................19
8)FUTUREPLANS......................................20
9)BIBLIGRAPHY.......................................21
Introduction
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TheKairaDistrictCo-operativeMilkProducersUnionLimited,popularlyknownasAmulDairyisaUS$500millionturnoverinstitution.
Itisainstitutionbuiltupwithanetworkofover10000VillageCo-operativeSocietiesand500,000plusmembers.
Formedintheyear1946AmulistheleadingfoodbrandinIndia.
Amulinitiatedthedairyco-operativemovementinIndiaandformedanapexco-operativeorganizationcalledGujaratco-operativeMilkMarketingFederation(GCMMF)andtoday70,000villagesand200districtsinIndiaarepartofit.
GCMMFmarketsitsproductsthrough50salesofficesthroughoutIndiaanddistributionisdonethroughanetworkof4,000stockiestwhointurnsupply500,000retailoutlets.
Managedbyanapexcooperativeorganization,GujaratCo-operativeMilkMarketingFederationLtd.(GCMMF),whichtodayisjointlyownedbysome2.41millionmilkproducersinGujarat,India
AmulisthelargestfoodbrandinIndiawithanannualturnoverofUS$1068million(2007-08)
CurrentlyAmulhas3.11millionproducermemberswithmilkcollectionaverageof6.04millionlitres/day.
Amulisthelargestproducerofmilkandmilkproductsintheworld.
StrategyofAmul
Amul’sstrategyisbroadlydividedintotwocomponents:
ThefirstoneisthecollectionchainandthesecondoneistheSupplychain.Thecollectionchainstartsfromweighingthemilktodeterminationofthefatcontentinthemilktofinallycalculationofthepurchaseprice.Whilethesupplychainstartsfromstoringthemilktoprocessingthemilktofinallydistributingthemilk.
Amul’sSupplyChainManagement
AMULSUPPLYCHAINMANAGEMENTPRACTICES
AMULisadairycooperativeinthewesternIndiathathasbeenprimarilyresponsible,throughitsinnovativepractices,forIndiatobecometheworld’slargestmilkproducer.Thedistinctivefeaturesofthisparadigminvolvesmanagingalargedecentralizednetworkofsuppliersandproducers,simultaneousdevelopmentofmarketsandsuppliers,leanandefficientsupplychain,andbreakthroughleadership.
EverydayAmulcollects447,000litresofmilkfrom2.12millionfarmers,convertsthemilkintobranded,packagedproducts,anddeliversgoodsworthRs6crore(Rs60million)toover500,000retailoutletsacrossthecountry.
Toimplementtheirvisionwhileretainingtheirfocusonfarmers,ahierarchicalnetworkofcooperativeswasdeveloped,thistodayformstherobustsupplychainbehindGCMMF’sendeavors.Thevastandcomplexsupplychainstretchesfromsmallsupplierstolargefragmentedmarkets.
ManagementofthisnetworkismademorecomplexbythefactthatGCMMFisdirectlyresponsibleonlyforasmallpartofthechain,withanumberofthirdpartyplayers(distributors,retailersandlogisticssupportproviders)playinglargeroles.ManagingthissupplychainefficientlyiscriticalasGCMMF'
scompetitivepositionisdrivenbylowconsumerpricessupportedbyalowcostsystemofprovidingmilkatabasic,affordableprice.
Thedistributionnetwork
Amulproductsareavailableinover500,000retailoutletsacrossIndiathroughitsnetworkofover3,500distributors.Thereare47depotswithdryandcoldwarehousestobufferinventoryoftheentirerangeofproducts.
GCMMFtransactsonanadvancedemanddraftbasisfromitswholesaledealersinsteadofthechequesystemadoptedbyothermajorFMCGcompanies.ThispracticeisconsistentwithGCMMF'
sphilosophyofmaintainingcashtransactionsthroughoutthesupplychainanditalsominimizesdumping.
Wholesaledealerscarryinventorythatisjustadequatetotakecareofthetransittimefromthebranchwarehousetotheirpremises.Thisjust-in-timeinventorystrategyimprovesdealers'
returnoninvestment(ROI).AllGCMMFbranchesengageinrouteschedulingandhavededicatedvehicleoperations.
THEBUSINESSMODEL
Fromtheverybeginning,intheearly1950s,AMULadoptedthenetworkasthebasicmodelforlong-termgrowth.
•Thenetworkexplicitlyincludessecondaryservicestothefarmer-suppliers.
•Severaloftheentitiesinthenetworkareorganizedascooperativeslinkedinahierarchicalfashion.
Customers:
Incomparisonwithdevelopedeconomies,themarketfordairyproductsin
Indiaisstillinanevolutionarystagewithtremendouspotentialforhighvalueproductssuchasicecream,cheeseetc.Thedistributionnetwork,ontheotherhand,isquitereasonablewithaccesstoruralareasofthecountry.Traditionalmethodspracticedinwesterneconomiesarenotadequatetorealizethemarketpotentialandalternativeapproachesarenecessarytotapthismarket.
Suppliers:
Amajorityofthesuppliersaresmallormarginalfarmerswhoareoftenilliterate,poor,andwithliquidityproblemsastheylackdirectaccesstofinancialinstitutions.Again,traditionalmarketmechanismsarenotadequatetoassuresustenanceandgrowthofthesesuppliers.
ThirdPartyLogisticsServices:
Inadditiontotheweaknessesinthebasicinfrastructure,logisticsandtransportationservicesaretypicallynotprofessionallymanaged,withlittleregardforqualityandservice.Inadditiontooutboundlogistics,GCMMFtakesresponsibilityforcoordinatingwiththedistributorstoassureadequateandtimelysupplyofproducts.ItalsoworkswiththeUnionsindeterminingproductmix,productallocationsandindevelopingproductionplans.TheUnions,ontheotherhand,coordinatecollectionlogisticsandsupportservicestothemember-farmers.InwhatfollowsweelaborateontheseaspectsinmoredetailandprovidearationaleforthemodelandstrategiesadoptedbyGCMMF.
SimultaneousDevelopmentofSuppliersandCustomers:
FromtheveryearlystagesoftheformationofAMUL,thecooperativerealizedthatsustainedgrowthforthelong-termwascontingentonmatchingsupplyanddemand.Themember-suppliersweretypicallysmalland
marginalfarmerswithsevereliquidityproblems,illiterateanduntrained.AMULandother
cooperativeUnionsadoptedanumberofstrategiestodevelopthesupplyofmilkandassuresteadygrowth.First,fortheshortterm,theprocurementpricesweresetsoastoprovidefairand
reasonablereturn.Second,awareoftheliquidityproblems,cashpaymentsforthemilksupplywasmadewithminimumofdelay.Thispracticecontinuestodaywithmanyvillagesocietiesmakingpaymentsuponthereceiptofmilk.Forthelong-term,theUnionsfollowedamulti-prongedstrategyofeducationandsupport.Forexample,onlypartofthesurplusgeneratedbytheUnionsispaidtothemembersintheformofdividends
ManagingThirdPartyServiceProviders:
Unionsfocusedeffortsontheseactivitiesandrelatedtechnologydevelopment.ThemarketingeffortswereassumedbyGCMMF.Allotheractivitieswereentrustedtothirdparties.Theseincludelogisticsofmilkcollection,distributionofdairyproducts,saleofproductsthroughdealersandretailstores,someveterinaryservicesetc.Itisworthnotingthatanumberofthesethirdpartiesarenotintheorganizedsector,andmanyarenotprofessionallymanaged.Hence,whilethirdpartiesperformtheactivities,theUnionsandGCMMFhavedevelopedanumberofmechanismstoretaincontrolandassurequalityandtimelydeliveries.Thisisparticularlycriticalforaperishableproductsuchasliquidmilk.
CoordinationforCompetitiveness
Coordinationisoneofthekeyreasonsforthesuccessofoperationsinvolvingsuchan
extensivenetworkofproducersanddistributorsatGCMMF.SomeinterestingmechanismsexistforcoordinatingthesupplychainatGCMMF.
Thesemechanismsare:
Inter-lockingControl
Theobjectivefordevelopingsuchaninter-lockingcontrolmechanismistoensurethatthe
interestofthefarmerisalwayskeptatthetopoftheagendathroughitsrepresentativeswho
constitutetheBoardsofdifferententitiesthatcomprisethesupplychain.Thisformofdirect
representationalsoensuresthatprofessionalmanagersandfarmersworktogetherasateamto
strengthenthecooperative.Thishelpsincoordinatingdecisionsacrossdifferententitiesaswellasspeedingboththeflowofinformationtotherespectiveconstituentsanddecisions.
CoordinationAgency:
UniqueRoleofFederation
Itsobjectiveistoensurethatallmilkthatthefarmersproducegetssoldinthemarketeitherasmilkorasvalueaddedproductsandtoensurethatmilkismadeavailabletoanincreasinglylargesectionsofthesocietyataffordableprices
SupplierEnhancementandNetworkservicing
Theirobjectiveistoensurethatproducersgetmaximumbenefitandtoresolvealltheirproblems.Theymanagetheprocurementofmilkthatcomesviatrucks&
tankersfromtheVSs.Theynegotiateannualcontractswithtruckers,ensureavailabilityoftrucksforprocurement,establishtruckroutes,monitortruckmovementandpreventstealingofmilkwhileitisbeingtransported
GCMMF’SSUPPLYCHAIN
E-SupplyChainManagementOfAmul
AmulusesE-SUPPLYCHAINMANAGEM