商务英语写作模板询问与回复篇Word文档格式.docx

商务英语写作模板询问与回复篇Word文档格式.docx

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Pleasesendmeyourillustratedcatalogueandapricelist.

DearMrsJohnson

Thankyouforyourletterenquiringaboutelectricheaters.Iampleasedtoencloseacopyofourlatestillustratedcatalogue.

Youmaybeparticularlyinterestedinournewestheater,theFX21model.Withoutanyincreaseinfuelconsumption,itgivesout15%moreheatthanearliermodels.Youwillfinddetailsofourtermsinthepricelistprintedontheinsidefrontcoverofthecatalogue.

Perhapsyouwouldconsiderplacingatrialordertoprovideyouwithanopportunitytotestitsefficiency.Atthesametimethiswouldenableyoutoseeforyourselfthehighqualityofmaterialandfinishputintothismodel.

Ifyouhaveanyquestionspleasecontactmeon6234917.

Yourssincerely

Pleasesendmeacopyofyourcurrenttypewritercatalogueandpricelist.Iamparticularlyinterestedinpurchasinganelectronictypewriterwithamemoryandsingle-linedisplay.

DearMrFreeman

Thankyouforyourenquirydated8February.

Ihavepleasureinenclosingthecatalogueoftypewritersasyourequested.Thisincludesdetailsofanumberofelectronictypewritersbyvariousmanufacturers.

Asyoumentionyourrequirementforamemory,haveyouconsideredadedicatedwordprocessor?

Youwillfinddetailsonpages15-5,andwillseefromthepricelistthatpricesofthesmallermodelscompareveryreasonablywithelectronictypewriters.

Ifyouwouldlikedemonstrationsofanyofthemodelsinthecatalogue,Iwouldbehappytoarrangeforourrepresentativetocallonyouwheneverconvenient.

Myneighbour,MrWStevensof29HighStreet,Derby,recentlyboughtanelectriclawnmowerfromyou.HeisdelightedwiththemachineandhasrecommendedthatIcontactyou.

Ineedasimilarmachine,butsmaller,andshouldbegladifyouwouldsendmeacopyofyourcatalogueandanyotherinformationthatwillhelpmetomakethebestchoiceformypurpose.

DearMrsGarson

Iencloseacatalogueandpricelistofourlawnmowers,asrequestedinyourletterof18May.

Themachineboughtbyyourfriendwasa38cmRANSOME’whichisanexcellentmachine.Youwillfinddetailsofthesmallersizeof30cmshownonpage15ofthecatalogue.Alternatively,smallerthanthisisthePANTHERJUNIORshownonpage17.

Wehaveboththesemodelsinstockandshouldbegladtoshowthemtoyouifyouwouldcaretocallatourshowroom.

Pleasecontactmeon2314679ifIcanprovideanyfurtherhelp.

DearSirs

Wehavereceivedanumberofenquiriesforfloorcoveringssuitableforuseontheroughfloorswhichseemtobeafeatureofmuchofthenewbuildingtakingplaceinthisregion.

Itwouldbehelpfulifyoucouldsendussamplesshowingyourrangeofsuitablecoverings.Apattern-cardofthedesignsinwhichtheyaresuppliedwouldalsobeveryuseful.

DearMrsKing

Thankyouforyourenquiryforsamplesandapattern-cardofourfloorcoverings.

Wehavetodaysenttoyouseparatelyarangeofsamplesspeciallyselectedfortheirhard-wearingqualities.Apattern-cardisenclosed.

Forthepurposeyoumentionwerecommendsamplenumber5whichisspeciallysuitableforroughandunevensurfaces.

Weencourageyoutotestthesamplesprovided.Whenyouhavedonethisifyoufeelitwouldhelptodiscussthematterwewillarrangeforourtechnicalrepresentativetoarrangetocomeandseeyou.

Meanwhile,ourpricelistisenclosedwhichalsoshowsdetailsofourconditionsandtermsoftrading.

Pleasecontactmeon3456891ifIcanbeoffurtherhelp.

Pleasesendmedetailsoffaxmachineswhichyousupply,togetherwithprices.

Weneedamodelsuitableforsendingcomplexdiagramsandprintedmessages,mostlywithintheUK.

DearMrsRawson

InreplytoyourenquiryIhavepleasureinenclosingaleafletshowingourlatestfaxmachines.

Allthemodelsillustratedcanbesuppliedfromstockatcompetitivepricesasshownonthepricelistinsidethecatalogue.

MayIsuggestavisittoourshowroomswhereyoucouldseedemonstrationsofthevariousmachinesandatthesametimeviewourwiderangeofofficeequipment.

DearMrJenkinson

Ihavestudiedwithinteresttheliteratureyousentmewithyourletterof28April.

OurAdministrationManager,MrGordonTan,wouldliketovisityourshowroomstoseeademonstrationandreportonwhichmachinewouldbemostsuitableforourpurposes.CanwearrangethisfornextFriday6Mayat3.30pm?

Ifthisisinconvenientpleasecallmeon2916347.

DuringarecentvisittotheIdealHomeExhibitionIsawasampleofyourplastictileflooring.Ithinkthistypeofflooringwouldbesuitableforthegroundfloorofmyhouse,butIhavenotbeenabletofindanyonewhoisfamiliarwithsuchtiling.

Wouldyoupleasegivemethefollowinginformation:

1.Whatspecialpreparationwouldbenecessaryfortheunderflooring?

2.Inwhatcoloursanddesignscanthetilesbesupplied?

3.Arethetileslikelytobeaffectedbyrisingdamp?

4.Woulditbenecessarytoemployaspecialisttolaythefloor?

Ifso,canyourecommendoneinmyarea?

5.

Ishouldappreciateyouradviceonthesematters.

DearMrWilson

Thankyouforyourenquiryof18Augustregardingourplastictileflooring.Acopyofourbrochureisenclosedshowingthedesignsandrangeofcoloursinwhichthetilesaresupplied.

Bottomline,22TheSquare,Rugby,isaveryreliablefirmwhichcarriesoutallourworkinyourarea.Ihaveaskedthecompanytogetintouchwithyoutoinspectyourfloors.Theirconsultantwillbeabletoadviseyouonwhatpreparationisnecessaryandwhetherdampnessislikelytocauseaproblem.

Ourplastictileflooringishard-wearingandifthetilesarelaidprofessionally,Iamsuretheworkwillgiveyoulastingsatisfaction.

PleaseletmeknowifIcanprovideanyfurtherhelp.

DekkersofSheffieldinformusthatyouaremanufacturersofpolyestercottonbedsheetsandpillowcases.

Wearedealersintextilesandbelievethereisapromisingmarketinourareaformoderatelypricedgoodsofthiskind.

Pleaseletmehavedetailsofyourvariousrangesincludingsizes,coloursandprices,togetherwithsamplesofthedifferentqualitiesofmaterialused.

Pleasestateyourtermsofpaymentanddiscountsallowedonpurchasesofquantitiesofnotlessthan500ofspecificitems.Pricesquotedshouldincludedeliverytoouraddressshownabove.

Yourpromptreplywouldbeappreciated.

DearMrsHarrison

Iwasverypleasedtoreceiveyourenquiryof15Januaryandencloseourillustratedcatalogueandpricelistgivingthedetailsrequested.

Afullrangeofsampleshasalsobeensentbyseparatepost.Whenyouhavehadanopportunitytoexaminethem,Ifeelconfidentyouwillagreethatthegoodsareexcellentinqualityandveryreasonablypriced.

Onregularpurchasesofquantitiesofnotlessthan500individualitems,wewouldallowatradediscountof33%.Forpaymentwithin10daysfromreceiptofinvoice,anextradiscountof5%ofnetpricewouldbeallowed.

Polyestercottonproductsarerapidlybecomingpopularbecausetheyarestrong,warmandlight.Afterstudyingourpricesyouwillnotbesurprisedtolearnthatwearefindingitdifficulttomeetthedemand.However,ifyouplaceyourordernotlaterthantheendofthismonth,weguaranteedeliverywithin14daysofreceipt.

Iamsureyouwillalsobeinterestedtoseeinformationonourotherproductswhichareshowninourcatalogue;

ifyouneedfurtherdetailsonanyofthesepleasecontactme.

Ilookforwardtohearingfromyou.

WelearnfromSpett,MancienneofRomethatyouareproducingforexporthandmadeglovesinavarietyofnaturalleathers.Thereisasteadydemandinthiscountryforglovesofhighquality,andalthoughsalesarenotparticularlyhigh,goodpricesareobtained.

Pleasesendmeacopyofyourcataloguewithdetailsofyourpricesandpaymentterms.Itwouldalsobehelpfulifyoucouldsupplysamplesofthevariousskinsinwhichtheglovesaresupplied.

Ilookforwardtohearingfromyousoon.

DearMrFratelli

Thankyoufortheinterestshowninourproductsinyourletterof22August.

Acopyofourillustratedcatalogueisenclosed,togetherwithsamplesofsomeoftheskinsweregularlyuseinourmanufactures.Unfortunatelywecannotsendyouimmediatelyafullrangeofsamples,butyoumayrestassuredthatsuchleathersaschamoisanddoeskin,whicharenotrepresentedintheparcel,areofthesamehighquality.

MrFrankNorth,ourOverseasDirector,willbevisitingRomeearlynextmonth.Hewillbepleasedtovisityouandbringwithhimawiderangeofourgoods.WhenyouseethemIthinkyouwillagreethatthequalityofmaterialsusedandthehighstandardofthecraftsmanshipwillappealtothemostselectivebuyer.

Wealsomanufactureawider