英文商务邮件Word文档格式.docx

英文商务邮件Word文档格式.docx

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fw."

2.UsetheRightGreeting:

尽管用"

Hey"

作为写给朋友的电子邮件开场白没有任何问题，但是最好不要用这种方式给一个潜在的商务伙伴这样写信。

另一方面，使用非常正式的传统开场白"

。

DearSir"

也已经越来越过时了。

最好写成"

DearMr./Ms."

后跟那个人的姓氏。

同事之间，通常可直呼其名，如"

DearJohn"

）。

3.KeepitShortandClear:

有些情况下，可能需要用华丽的词藻和复杂的句式来彰显你的聪明才智和教育背景。

而在用英语写邮件的时候，清晰、有条理的方式才是最佳选择。

在邮件的第一段清楚的表明你写信的目的，保证每一段中都有代表核心观点的中心句。

使用类似"

first,second,next,andfinally"

的词引导读者你所要表述的每一个观点。

你不需在邮件中包括所有的详细内容，取而代之的可以是类似"

Ifyouhaveanyotherquestionspleasefeelfreetocontactme,"

这样的短语来结束邮件，这样一来可以为对方创造进一步交流的前提。

4.Bepoliteandtactful:

懂得谦逊和准确传达信息的重要性。

Iwant."

之类的词能避免则避免出现，相比之下，"

Iwouldlike"

显得更尊重对方。

又如"

Iaminterestedin"

是提出请求建议或寻求意见的好方法。

5.电子邮件正确结尾：

"

Iamlookingforwardtoyourreply,"

Thankyou,"

或者"

Sincerely"

都是给收信人留下好印象的结尾方式。

一、Dearsir/madam:

ImdelightedyouhaveacceptedourinvitationtospeakattheConferencein[city]on[date].Asweagreed,you’llbespeakingonthetopic"

from[time]to[time].Therewillbeanadditionalminutesforquestions.Wouldyoupleasetellmewhatkindofaudio-visual?

2.Equipmentyou’llneed.Ifyoucouldletmeknowyourspecificrequirementsby[date],I'

llhaveplentyoftimetomakesurethatthehotelprovidesyouwithwhatyouneed.

Thankyouagainforagreeingtospeak.Ilookforwardtohearingfromyou.

Sincerelyyours,

[Name]

[Title]

二、Dearsir/madam:

Thankyouforyourletterof[date].I’mgladthatyouarealsogoingto[place]nextmonth.Itwouldbeagreatpleasuretomeetyouatthe[exhibition/tradefair].Ourcompanyishavingareceptionat[hotel]ontheeveningof[date]andIwouldbeverypleasedifyoucouldattend.

Ilookforwardtohearingfromyousoon.

Yourssincerely,

[Name]

三、Dearsir/madam:

[Organization]wouldverymuchliketohavesomeonefromyourcompanyspeakatourconferenceon[topic].

Asyoumaybeaware,themissionofourassociationistopromote.Manyofour

membersareinterestedintheachievementsyourcompanyhasmadein.

Enclosedisourpreliminaryschedulefortheconferencewhichwillbereviewedinweeks.

I’llcallyou[date]toseewhofromyourcompanywouldbewillingtospeaktous.Icanassureyouthatwellmakeeverythingconvenienttothespeaker.

四、Dearsir/madam:

Wewouldliketoinviteyoutoanexclusivepresentationofournew[product].

Thepresentationwilltakeplaceat[location],at[time]on[date].Therewillalsobeareceptionat[time].Wehopeyouandyourcolleagueswillbeabletoattend.[Company]isaleadingproducerofhigh-quality.

Asyouwellknow,recenttechnologicaladvanceshavemadeincreasinglyaffordabletothepublic.Ournewmodelsoffersuperbqualityandsophisticationwitheconomy,andtheirnewfeaturesgivethemdistinctadvantagesoversimilarproductsfromothermanufacturers.

Welookforwardtoseeingyouon[date].Justcallourofficeat[phonenumber]andwewillbegladtosecureaplaceforyou.

五、Dearsir/madam:

On[date],wewillhostaneveningofcelebrationinhonoroftheretirementof[name],presidentof[company].Youarecordiallyinvitedtoattendthecelebrationat[hotel],[location],on[date]fromtop.m.

[Name]hasbeenthePresidentof[company]since[year].

Duringthisperiod,[company]expandeditsbusinessfromto.Nowit’souropportunitytothankhimforhisyearsofexemplaryleadershipandwishhimwellforahappyretirement.

PleasejoinustosayGood-byeto[name].

Seeyouon[date].

Yourssincerely

4.买方要还价，卖方不接受还价。

它又该如何说服买方接受它的价格呢?

我们看看下面这封对还价信的否定答复是怎么写的吧!

DearMr.Carroll

WeweregladtolearnfromyourletterdatedJuly24thatyoulikethequalityandthedesignsofthecaptionedgoods.

Asyouknow,weareoperatinginahighlycompetitivemarketinwhichwehavebeenforcedtocutourpricestotheminimum.Ifitwerenotforalargeorderfromyou,oneofourregularcustomers,wecouldnothavequotedforournewbrandsuppliesevenattheonesyoumentioned.

Afterconsultingwithourmanufacturerof"

DoubleCircle"

brandtubesandtires,wefeelitnecessarytopointoutthatowingtothegrowingapplicationofrubberinindustry,thecostofrawmaterialformakingtubesandtiresisrisingrapidly.Andinordertomaintainahighimageofthebeatqualityrubberproducts,newtechniquesbeingadoptedforournewbrandproductshavealsoaddedtohigherprices.Weappreciatehowyouareplacedbecauseoflong-termcontractsandwishwecouldhelpyou,butunfortunatelywecannotdosobyloweringthequotedpricestothedegreeyousuggested.

Enclosedareournewlyissuedbrochureandarecentreportfromoneofourcustomers.

Webelieveyouwillagreewiththecustomer'

sdescription：

Thesuperiorperformanceandthematerialsusedjustifytheirslightlyhigherprices."

Beingdealersinthefieldofrubberindustryformorethantwentyyears,wefeelconfidentthatthereliabilityandlongevityofour"

brandtubesandtireswilldefinitelymakeyourpurchaseasoundinvestment.

Trulyyours

5.外贸英语商务函电常用开头语：

1）Wehave（take）pleasureininformingyouthat......兹欣告你方......

2）Wehavethepleasureofinformingyouthat......兹欣告你方.....

3）Wearepleased（glad）toinformyouthat......兹欣告你方......

4）Furthertoourletterofyesterday,wenowhave（the）pleasureininformingyou

that......续谈我方昨日函,现告你方......

5）Weconfirmtelegrams/faxmessagesrecentlyexchangedbetweenusandarepleasedtosaythat......我方确认近来双方往来电报/传真,并欣告......

6）Weconfirmcablesexchangedaspercopies（cableconfirmation）herewithattached.

我方确认往来电报,参见所附文本.

7）WelearnfromMessrs......thatyouareinterestedandwellexperiencedin......business,andwouldliketoestablishbusinessrelationshipwithus.我方从...公司获悉,你方对...业务感兴趣且颇有经验,意欲与我方建立业务关系.

8）Althoughnocommunicationhasbeenexchangedbetweenusforalongtime,wetrustthatyouaredoingwellinbusiness.虽然久未通讯,谅你方生意兴隆.

9）Althoughwehavenotheardfromyouforquitesometime,wehopeyourbusinessisprogressingsatisfactorily.虽然好久没接到你方来信,谅业务进展顺利.

10）Wehavepleasureinsendingyouourcatalog,whichgivesfullinformationaboutourvariousproducts.欣寄我方目录,提供我方各类产品的详细情况。

11）Wearepleasedtosendyoubyparcelpostapackagecontaining...很高兴寄你一邮包内装...

12）Wehavethepleasureinacknowledgingthereceiptofyourletterdated...欣获你方...月...日来信.

13）Weacknowledgewiththanksthereceiptofyourletterof...

谢谢你方...月...日来信.

14）Wehavedulyreceivedyourletterof...刚刚收悉你方...月...日来信.

15）Wethankyouforyourletterof...contentsofwhichhavebeennoted.

谢谢你方...月...日来信,内容已悉.

10种典范商务信函介绍

一.“简约”型商务函电：

Inbeforeemailattached,includingthexxxpicture.

（看，简约至此，称谓，落款全省了.高!

但若发至的不是个人邮箱，恐怕对方也就收不到了.于是不得不连名带姓的重发一次，看来这时间也不一定真能节省下来.）

二.“精确”型商务函电

Thanksforyourmail.AsforthecopyofCEandSAA,Iwillfaxthemtoyouwithinthesetwodays.（“withintwodays”?

fax是及时性的动词，你是说你要花上两天的时间去传真?

这样的话，我就不得不在传真机跟前不吃不喝地干等两天?

拜托，如果不能确定具定传真时间，就请说“I’lladviseyoutheexactfaxtimeonceconfirmation”）

三.“大张旗鼓”型商务函电

Peryourinformation,youwouldlikeustoquoteyouthepricesasbelow.

Plskindlycheck.Thanks.XXX

Nowwewouldliketointroduceourcompanytoyou.OurcompanyXXXFoundedintheyear1999.It’sheadquartersatthefootofbeautifulXXXMountain.Whichcalled“thelungofGuangZhou,alsoclosetothesouthgateShenzhencity”.WespecializeinmanufacturingallkindsofXXX.NowfactoriesweowncoveringanareaofXXX㎡,morethanXXXworkers,amostprofessionalteamconsistingoftechniciansandsales.After5years’hardworking.ourcompanyhasdevelopedintoalargecorporation,integratedwithXXX,manufacturingprocessingandtrading.Sincethefirstdayofestablishment.Weinsistinthiscreed“XXX”ledbycustomers’requirement,basedonquality,ruledwithISO9001:

2000,followingfashions.Wetakeitasourgoaltobuildfamousbrand.Productsbearing“XXX”aresoldallovertheworld,suchasAmerica,Europe,SoutheastAsiaandMiddleEast,etc.（老兄，我要求的只是你的几个产品的报价而已，您不至于把你们整个网页上的东东都COPY给我看吧?

再说了，我若对你们公司一无所知的话，又怎能找你们报价?

如果想我们了解多点，给我一个网址就可以了.我会找机会上去看看，但现在我有十几个email等着复，我还有一大堆的报价要整理，我的水倒好了都没有来得及喝一口，你让我现在去听你们的口号?

）

四.自做聪明型商务函电

ThanksforyourEmail.ButIwouldliketoknowyourcustomers’opinionatfirst.Howabouttheirtargetprices?

（到底是你的智商有问题，还是我的智商有问题?

我不知道你的其它

7.客户是否会在你第一次报价之后就告诉你目标价，但我肯定是要让你失望的啦，因为I’mnotasstupidasyouthink.）

五.翻脸无情型商务函电

Ihavedeletedalotofemaillastweektosaveharddiskspace.Iwillaskxxxtocheckthatforyoutomorrowmorning,isthatok?

（不会吧，这茶是否凉得也太早了一点?

我们的单你们还在做着，现在就把我的邮件给全部删了?

看来我们的事在您眼中是无足轻重呀）.

六.“画蛇添足”型商务函电

Ordersarenowcomingineveryday,sowehaveattachedouramendedpricelistinwhichyoucanfillinthequantityyouwanttoorder.Itwillautomaticallycalculatethetotalcbm&

amountforyourorder.（哇!

听上去，你们的订单每天都如雪片般飞来，你们一定忙死了，连询价都要“自给自足”，再说我们的单量不见得很大，看来你们也不会太重视，还是找别家吧）

七.“云里雾里”型商务函电

canyousendmethephoto?

（天哪，我的眼睛是不是看错了?

我要的是你的产品呀，看，我清楚的列出了我所要的产品编号，这也是你们提供的编号，怎么反倒向我要你们自己产品的图片?

Areyoukiddingwithme?

八.“口不遮掩”型商务函电

Theswitchwecan’trevised,weshippedmanygoodstoourcustomerlikethis.Pleasenote!

（喂,你们其它的客户能接受的不一定我的客户就可以接受,你是不是想对我说“同样的产品我们销售给其它的客户都没有异议,所以你们最好闭嘴.）

九.“你急他不急”型商务函电

Iwillcheckwithmyengineerwiththeoldsamples,andfindouthowtosolvethe

problemthatyoumentionedonthemail,inordertosendthebestsamplestoyou.（你们手上难道就没有合格的样品可以先寄了?

我没有时间等你去研究，我现在急要的是合格样品寄给客户不是你的研究报告.）

十.“敷衍了事”型商务函电

Thanksforyoure-mail.Wewillsendthesamplestoyouasap.（这个assoonaspossible到底是什么时候?

我到底可不可以在要求的日期前收到你们的样品?

下面是一个外贸英语邀请