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Thefirstdimensionina"
natural"
culture,calledPowerDistance,indicatestowhatextentthesocietyacceptsthatanorganizationsiscontrollingthepower,andtheorganizationisdistributingthispowerinitsparticularway.Thisbeliefisreflectedinthemindsofbothpowerfulaswellaslesspowerfulmembersofthesociety.Thedimensioncanbeconsideredasthedegreeofinequalityamongpeopleinacountrythatis"
accepted"
bythepeopleofthatspecificcountry.Thisrangesfromrelativelyequaltoextremelyunequal.Wehavechosenthefollowingexamplesasextremeexamplesofhowthemindsetofthesocietyofacountrycouldbe.Thisisassaid"
theextremes,"
therefore,almosteverybodyshouldfitintosomewherebetweenthetwoextremes:
Table2.1:
ThePowerDistanceDimension
SmallPowerDistance
LargePowerDistance
Superiorsconsidersubordinatestobepeoplelikeme.
Superiorsconsidersubordinatestobeadifferentkindofpeople.
Thepowershouldbelegitimateandissubjecttothejudgmentastowhetheritisgoodorevil.
Powerisabasicfactofsocietythatantedatesgoodorevil.Itslegitimacyisirrelevant.
Thewaytochangetheasocialsystemistoredistributepower.
Thewaytochangeasocialsystemistodethronethoseinpower.
ThescoresforthePowerDistancedimensionarerespectively;
20forDenmark’sconcern,and54forJapan.Hofstedehascategorizedtheresultsoneverydimensionsofthecountriesintothefollowingthreecategories:
high,mediumandlow.Onethirdsofallthecountriesisrepresentedineachcategory.TheresultsinthePowerDistancedimensionputsDenmarkintothecategoryoflowPowerDistanceculture,althoughDenmarkisneartothecategorycalledmediuminwhichJapanispresentlyrepresented.
Theproblem-formulationlistedfivehypotheses.ThehypothesesareourexpectationspertainingdifferencesintheHRMapproachofSonyandB&
O.ButhowexactlywillthesedifferencesrevealthemselvesinrelationtohumanresourcemanagementintherespectivecompaniesandHofstede’sfivedimensions?
OurfirsthypothesisexpectsthepowerdistanceinSonytobelargerthanthatinB&
OWeassumethiswillrevealitselfbythefollowingcharacteristics:
∙Sonyhasahigherpaydifferentialsbetweenbossandemployees.
∙Sonyhasmoreformalrelationshipandformalcommunication.
∙B&
O’semployeesgenerallyhavemoreinformalrelationshipwiththeiremployer.
Individualism
Theseconddimensionisindividualism.Itconcernsthedegreetowhichpeopleinacountryprefertoactasanindividualorasamemberofagroup.Theoppositeextremetoindividualismiscollectivism.Collectivismischaracterizedaslowindividualism.Inacollectivist-orientedcultureonelearnstorespectthegroup.Itistypicallyfamily,organization,orclanthatservesasaplatformforagroup,andonelearnstorespectthemembers.Oneexpectsagrouptoprotectthemselvesasitsmembers.Asamemberofacollectivisticculture,onedifferentiatesbetweenin-groupmembersandout-groupmembers.Incountrieswithaindividualisticculture,oneiseducatedtothinkofoneselfas"
I"
insteadofasapartof"
we."
Onelearnshowtostandonone’sownfeet,andaccordingly,feelsaverylowloyaltytothegroup.Ontheotherhand,onealsodoesn’texpectthatthegroupwillstandupforoneinretuen.TheextremesontheIndividualism-collectivismdimension,inanegotiationperspectiveisdescribedinthefollowing:
Table2.2:
TheIndividualismDimension
Collectivist
Individualistic
Friendshiparepredeterminedbystablesocialrelationships,butthereisneedforprestigewithintheserelationships
Theneedisforspecificfriendship
"
We"
consciousnessholdsway
Thereisemotionaldependenceofindividualonorganizationsandinstitution
Thereisemotionalindependenceofindividualonorganizationsandinstitution
ThereisalsoadifferencebetweentheIndividualismdimension.Denmarkhasscored75onthisdimension.AsDenmarkisconsideredasa"
highindividualculture,"
DenmarkdifferedsomewhatfromJapanwhichonlyscored46,whichindicatedamediumcollectivisticculture.
Inrelationtoourhypothesis,thevaluesofB&
OcomparedwiththatofSonyismoreindividualistic;
weexpectfollowingfindings:
∙Sonyis,toahigherextent,lookingforpotentialemployeeswithteamwork-skills.
∙TheonetimeannualhiringdonebySonycreatesabelongingtoagroupofacertaingroupyear.
∙Bonusandsalaryarebasedonseniorityanddepartment-andcompany-performance.
O’ssalaryarebasedonindividualperformance.
∙Training-sessionsinSonytrytocreateteamworkbyexcursions,partiesetc.
∙Sonytrytooccupytheiremployeesintheirsparetime.
Masculinity
Thethirddimensioniscalledmasculinity,anditsoppositepoleisfemininity,justasthecollectivismwastheoppositepoletoindividualism.Thedimensionexplainstowhatdegreethe"
tough"
values(masculinevalues)prevailsoverthe"
tender"
valueswhichareassociatedwiththeroleofwomen.The"
/masculineculturalvaluescoversuchareasasmoney,assertiveness,performance,successandcompetition.The"
/femininevaluesarevalueslikequalityoflife,maintainingwarmpersonalrelationships,service,acarefortheweak,andsolidarity.Althoughrolesofwomenandmendifferfromcountrytocountry,themasculinesocietiesarecharacterizedbythelargerdifferencesbetweentheroleofmenandwomen.Themostrelevantandextremepolesonthemasculinityarelistedbelow:
Table2.3:
TheMasculinityDimensions
Feminine
Masculine
Sexrolesinsocietyaremorefluid
Sexrolesinsocietyareearlydifferentiated
Peopleandenvironmentareimportant
Moneyandthingsareimportant
Onesympathizeswiththeunfortunate
Oneadmirethesuccessfulachiever
ThemarginbetweenthescoresforDenmarkandJapanonthemasculinityrevealsalargedifferenceinrelationtothisparticularcategory.Thescoreis17forDenmark,indicatingoneofthemostfemininecountries,whereasJapanisthemostmasculinecountrywithascoreof95.
AssumingthatthevaluesofSonyismuchmoremasculinecomparedwiththatofB&
O,byputtingthisintotheperspectiveofHRM-strategiesitcouldrevealitselfbyfollowing:
∙InthemanagementinB&
Othereisahigherpercentageofwomen
∙WomeninSonyarenotrecievingthesameamountoftrainingasthemalecounterparts.
∙WomeninSonyaregettingalowersalarycomparedtotheirmalecounterparts
∙MenandwomenareprovidedinB&
Oequalopportunitiesforpromotion
∙Sony’semployeevaluesalaryasthemostimportantmotivator
∙CompetitionwithinSonyistougherthaninB&
O
∙Sonytriestocreateamorecompetitiveatmospherewithinthecompany
UncertaintyAvoidance
Thefourthdimensionislabeleduncertaintyavoidance,andreferstotheextenttowhichpeoplepreferstructuredvagainstunstructuredsituations.Astructuredsituationisonecharacterizedbymanyrules,andanindividualemployeealwaysknowswhathe/sheshouldbehaveandwhatisexpectedofhim/herinaspecificsituation.Therulescanbewrittenorunwritten,similartotraditions.Themainthingisthatindividualsareawareoftheserules.Countrieswhichscorehighonuncertaintyavoidancehavemuchnervousenergytowardstheunknown.Countrieswhichscorelowonthedimensionconsistsofpeoplethatarecharacterizedasmore"
easygoing"
.Aweakuncertaintyavoidancecanbecharacterizedasmoreflexibleculture.
Table2.4:
TheUncertaintyAvoidanceDimension
Weakuncertaintyavoidance
Stronguncertaintyavoidance
Theuncertaintyinlifeismoreeasilyacceptedandeachdayistakenasitcomes.
Theuncertaintyinherentinlifeisfeltasacontinuousthreatthatmustbefought.
Deviationisnotconsideredthreatening;
greatertoleranceisshown
Deviantpersonsandideasaredangerous;
intoleranceholdssway
Thereisamorewillingnesstotakerisksinlife
Thereisgreatconcernwithsecurityinlife
TheUncertaintyavoidancedimensionindicatesalargedifferencebetweenDenmarkandJapan,andperhapsultimatelybetweenSonyandB&
O.Denmarkiscategorizedasalowcertaintyavoidancecountry(ascoreof26)andJapanfallsunderthelabelofhighcertaintyavoidancecountries(ascoreof92).
TheHRMpoliciesinB&
OisreflectingalowerdegreeofuncertaintyavoidancethaninSony.SomeareasofHRMthatweareabletomeasurealowerdegreeofuncertaintyavoida