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WhenIwasnineyearsoldIwentofftosummercampforthefirsttime.Andmymotherpackedmeasuitcasefullofbooks,whichtomeseemedlikeaperfectlynaturalthingtodo.Becauseinmyfamily,readingwastheprimarygroupactivity.Andthismightsoundantisocialtoyou,butforusitwasreallyjustadifferentwayofbeingsocial.Youhavetheanimalwarmthofyourfamilysittingrightnexttoyou,butyouarealsofreetogoroamingaroundtheadventurelandinsideyourownmind.AndIhadthisideathatcampwasgoingtobejustlikethis,butbetter.(Laughter)Ihadavisionof10girlssittinginacabincozilyreadingbooksintheirmatchingnightgowns.
(Laughter)
Campwasmorelikeakegpartywithoutanyalcohol.Andontheveryfirstdayourcounselorgatheredusalltogetherandshetaughtusacheerthatshesaidwewouldbedoingeverydayfortherestofthesummertoinstillcampspirit.Anditwentlikethis:
"
R-O-W-D-I-E,that'
sthewaywespellrowdie.Rowdie,rowdie,let'
sgetrowdie."
Yeah.SoIcouldn'
tfigureoutforthelifeofmewhyweweresupposedtobesorowdy,orwhywehadtospellthiswordincorrectly.(Laughter)ButIrecitedacheer.Irecitedacheeralongwitheverybodyelse.Ididmybest.AndIjustwaitedforthetimethatIcouldgooffandreadmybooks.
ButthefirsttimethatItookmybookoutofmysuitcase,thecoolestgirlinthebunkcameuptomeandsheaskedme,"
Whyareyoubeingsomellow?
"
--mellow,ofcourse,beingtheexactoppositeofR-O-W-D-I-E.AndthenthesecondtimeItriedit,thecounselorcameuptomewithaconcernedexpressiononherfaceandsherepeatedthepointaboutcampspiritandsaidweshouldallworkveryhardtobeoutgoing.
AndsoIputmybooksaway,backintheirsuitcase,andIputthemundermybed,andtheretheystayedfortherestofthesummer.AndIfeltkindofguiltyaboutthis.Ifeltasifthebooksneededmesomehow,andtheywerecallingouttomeandIwasforsakingthem.ButIdidforsakethemandIdidn'
topenthatsuitcaseagainuntilIwasbackhomewithmyfamilyattheendofthesummer.
Now,Itellyouthisstoryaboutsummercamp.Icouldhavetoldyou50othersjustlikeit--allthetimesthatIgotthemessagethatsomehowmyquietandintrovertedstyleofbeingwasnotnecessarilytherightwaytogo,thatIshouldbetryingtopassasmoreofanextrovert.AndIalwayssenseddeepdownthatthiswaswrongandthatintrovertswereprettyexcellentjustastheywere.ButforyearsIdeniedthisintuition,andsoIbecameaWallStreetlawyer,ofallthings,insteadofthewriterthatIhadalwayslongedtobe--partlybecauseIneededtoprovetomyselfthatIcouldbeboldandassertivetoo.AndIwasalwaysgoingofftocrowdedbarswhenIreallywouldhavepreferredtojusthaveanicedinnerwithfriends.AndImadetheseself-negatingchoicessoreflexively,thatIwasn'
tevenawarethatIwasmakingthem.
Nowthisiswhatmanyintrovertsdo,andit'
sourlossforsure,butitisalsoourcolleagues'
lossandourcommunities'
loss.Andattheriskofsoundinggrandiose,itistheworld'
sloss.Becausewhenitcomestocreativityandtoleadership,weneedintrovertsdoingwhattheydobest.Athirdtoahalfofthepopulationareintroverts--athirdtoahalf.Sothat'
soneoutofeverytwoorthreepeopleyouknow.Soevenifyou'
reanextrovertyourself,I'
mtalkingaboutyourcoworkersandyourspousesandyourchildrenandthepersonsittingnexttoyourightnow--allofthemsubjecttothisbiasthatisprettydeepandrealinoursociety.Weallinternalizeitfromaveryearlyagewithoutevenhavingalanguageforwhatwe'
redoing.
Nowtoseethebiasclearlyyouneedtounderstandwhatintroversionis.It'
sdifferentfrombeingshy.Shynessisaboutfearofsocialjudgment.Introversionismoreabout,howdoyourespondtostimulation,includingsocialstimulation.Soextrovertsreallycravelargeamountsofstimulation,whereasintrovertsfeelattheirmostaliveandtheirmostswitched-onandtheirmostcapablewhenthey'
reinquieter,morelow-keyenvironments.Notallthetime--thesethingsaren'
tabsolute--butalotofthetime.Sothekeythentomaximizingourtalentsisforusalltoputourselvesinthezoneofstimulationthatisrightforus.
Butnowhere'
swherethebiascomesin.Ourmostimportantinstitutions,ourschoolsandourworkplaces,theyaredesignedmostlyforextrovertsandforextroverts'
needforlotsofstimulation.AndalsowehavethisbeliefsystemrightnowthatIcallthenewgroupthink,whichholdsthatallcreativityandallproductivitycomesfromaveryoddlygregariousplace.
Soifyoupicturethetypicalclassroomnowadays:
WhenIwasgoingtoschool,wesatinrows.Wesatinrowsofdeskslikethis,andwedidmostofourworkprettyautonomously.Butnowadays,yourtypicalclassroomhaspodsofdesks--fourorfiveorsixorsevenkidsallfacingeachother.Andkidsareworkingincountlessgroupassignments.Eveninsubjectslikemathandcreativewriting,whichyouthinkwoulddependonsoloflightsofthought,kidsarenowexpectedtoactascommitteemembers.Andforthekidswhoprefertogooffbythemselvesorjusttoworkalone,thosekidsareseenasoutliersoftenor,worse,asproblemcases.Andthevastmajorityofteachersreportsbelievingthattheidealstudentisanextrovertasopposedtoanintrovert,eventhoughintrovertsactuallygetbettergradesandaremoreknowledgeable,accordingtoresearch.(Laughter)
Okay,samethingistrueinourworkplaces.Now,mostofusworkinopenplanoffices,withoutwalls,wherewearesubjecttotheconstantnoiseandgazeofourcoworkers.Andwhenitcomestoleadership,introvertsareroutinelypassedoverforleadershippositions,eventhoughintrovertstendtobeverycareful,muchlesslikelytotakeoutsizerisks--whichissomethingwemightallfavornowadays.AndinterestingresearchbyAdamGrantattheWhartonSchoolhasfoundthatintrovertedleadersoftendeliverbetteroutcomesthanextrovertsdo,becausewhentheyaremanagingproactiveemployees,they'
remuchmorelikelytoletthoseemployeesrunwiththeirideas,whereasanextrovertcan,quiteunwittingly,getsoexcitedaboutthingsthatthey'
reputtingtheirownstamponthings,andotherpeople'
sideasmightnotaseasilythenbubbleuptothesurface.
Nowinfact,someofourtransformativeleadersinhistoryhavebeenintroverts.I'
llgiveyousomeexamples.EleanorRoosevelt,Rosaparks,Gandhi--allthesepeopleddescribedthemselvesasquietandsoft-spokenandevenshy.Andtheyalltookthespotlight,eventhougheveryboneintheirbodieswastellingthemnotto.Andthisturnsouttohaveaspecialpowerallitsown,becausepeoplecouldfeelthattheseleaderswereatthehelm,notbecausetheyenjoyeddirectingothersandnotoutofthepleasureofbeinglookedat;
theyweretherebecausetheyhadnochoice,becausetheyweredriventodowhattheythoughtwasright.
NowIthinkatthispointit'
simportantformetosaythatIactuallyloveextroverts.Ialwaysliketosaysomeofmybestfriendsareextroverts,includingmybelovedhusband.Andweallfallatdifferentpoints,ofcourse,alongtheintrovert/extrovertspectrum.EvenCarlJung,thepsychologistwhofirstpopularizedtheseterms,saidthatthere'
snosuchthingasapureintrovertorapureextrovert.Hesaidthatsuchamanwouldbeinalunaticasylum,ifheexistedatall.Andsomepeoplefallsmackinthemiddleoftheintrovert/extrovertspectrum,andwecallthesepeopleambiverts.AndIoftenthinkthattheyhavethebestofallworlds.Butmanyofusdorecognizeourselvesasonetypeortheother.
AndwhatI'
msayingisthatculturallyweneedamuchbetterbalance.Weneedmoreofayinandyangbetweenthesetwotypes.Thisisespeciallyimportantwhenitcomestocreativityandtoproductivity,becausewhenpsychologistslookatthelivesofthemostcreativepeople,whattheyfindarepeoplewhoareverygoodatexchangingideasandadvancingideas,butwhoalsohaveaseriousstreakofintroversioninthem.
Andthisisbecausesolitudeisacrucialingredientoftentocreativity.SoDarwin,hetooklongwalksaloneinthewoodsandemphaticallyturneddowndinnerpartyinvitations.TheodorGeisel,betterknownasDr.Seuss,hedreamedupmanyofhisamazingcreationsinalonelybelltowerofficethathehadinthebackofhishouseinLaJolla,California.AndhewasactuallyafraidtomeettheyoungchildrenwhoreadhisbooksforfearthattheywereexpectinghimthiskindofjollySantaClaus-likefigureandwouldbedisappointedwithhismorereservedpersona.SteveWozniakinventedthefirstApplecomputersittingaloneinhiscubicalinHewlett-packardwherehewasworkingatthetime.Andhesaysthatheneverwouldhavebecomesuchanexpertinthefirstplacehadhenotbeentoointrovertedtoleavethehousewhenhewasgrowingup.
Nowofcourse,thisdoesnotmeanthatweshouldallstopcollaborating--andcaseinpoint,isSteveWozniakfamouslycomingtogetherwithSteveJobstostartAppleComputer--butitdoesmeanthatsolitudemattersandthatforsomepeopleitistheairthattheybreathe.Andinfact,wehaveknownforcenturiesaboutthetranscendentpowerofsolitude.It'
sonlyrecentlythatwe'
vestrangelybeguntoforgetit.Ifyoulookatmostoftheworld'
smajorreligions,youwillfindseekers--Moses,Jesus,Buddha,Muhammad--seekerswhoaregoingoffbythemselvesalonetothewildernesswheretheythenhaveprofoundepiphaniesandrevelationsthattheythenbringbacktotherestofthecommunity.Sonowilderness,norevelations