《管理学原理Chapter OneManagers and Management》习题与答案.docx

《管理学原理Chapter OneManagers and Management》习题与答案.docx

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《管理学原理ChapterOneManagersandManagement》习题与答案

ChapterOne:

ManagersandManagement

MultipleChoiceQuestions

1.Whenweclassifymanagersaccordingbytheirlevelintheorganizationtheyaredescribedas

_______.

a.functional,staffandlinemanagers

b.topmanagers,middlemanagersandsupervisors

c.highlevelandlowerlevelmanagers

d.generalmanagersandadministrativemanagers

2.Conceptualskillsrelatetoamanager’sabilityto

a.takeastrategicviewofhowthepartsoftheorganizationfunction.

b.solvedetailedproblemsingroups.

c.correctlyevaluateorganizationalproblems.

d.understandandinteracteffectivelywithothersintheorganization.

3.Theabilitytobuildnetworksandpowerbasesthatincreaseone’spowerinthe

organizationisreferredtoas_____.

a.influenceskill

b.politicalskill

c.controlling

d.strategicskill

4.Amanagerissomeonewho

a.actuallyperformstheserviceorproducestheproduct.

b.worksanonymouslybehindthescenes.

c.setsthegoalsoftheorganization.

d.supervisestheworkofothers.

5.Whichofthefollowingskillsismostimportantfortopmanagers（CEO’s）?

a.Interpersonal

b.Technical

c.Functional

d.Conceptual

6.Amanagerwhohasareputationforbeingopenandhonestandunderstandshowto

motivateemployeesandcustomersissaidtohavegood________skills.

a.sales

b.political

c.Interpersonal

d.technical

7.Annie’sPiesproducescakesandpiesthatcomein207differentflavorsthatareshippedacrossthe

USA.Eachweek,3or4newflavorsareadded.Annie’sproduceshighqualitycakesandpiesusingthebestingredients,itwasteslittle,andfewemployeesworkovertimebecausethebusinessoperates

a.effectively.

b.reliably.

c.efficiently.

d.flexibly.

8.Doingajobinawaythatachievesresultswithoutwastinganyresourcesisreferredtoasbeing

______.

a.effective.

b.efficient

c.conservative

d.Bothaandb.

9.Theimportanceofmanagerialrolesvariesdependingonthe_____.

a.manager’ssalary

b.manager’sacceptancebytheemployees

c.sizeoftheorganization

d.lengthoftimethemanagerhasworkedintheorganization

10.AccordingtoMintzberg,whichmanagementcategoryincludestherolesoffigurehead,leader,and

liaison?

a.interpersonal

b.informational

c.decisional

d.planning

11.Whichofthefollowingrolesiscategorizedasadecisionalrole?

a.Monitor

b.Disseminator

c.Resourceallocator

d.Leader

12.Anorganizationmustcontainallexceptwhichofthefollowingcharacteristics?

a.purpose

b.people

c.structure

d.product

13.Anorganizationiscommonlyconsidereda

a.systematicarrangementofpeopletosellgoodsorservices.

b.structuralgroupingofpeopletoaccomplishasetofobjectives.

c.structuralgroupingofmanagersandsubordinateswhoareattemptingtoincreaseprofits.

d.systematicgroupingofpeopletoestablishprocedures,rules,andregulations.

14.OperativescanBESTbedescribedas

a.Thosewhoactuallydothetasksofanorganization.

b.Thosewhoworkanonymouslybehindthescenes.

c.Manuallaborers.

d.Thosewhosuperviseothers.

15.Themanagerswhoworkmostcloselywiththeoperativesareknownas

a.topmanagement.

b.middlemanagement.

c.first-linemanagers.

d.operativemanagers.

16.Thelevelofmanagementthattranslatesthegoalsoftheorganizationintospecificplansthat

lower-levelmanagerscanperformisknownas

a.topmanagement.

b.middlemanagement.

c.first-linemanagers.

d.operativemanagers.

17._____areresponsibleformakingdecisionsaboutthedirectionoftheorganizationandestablishing

policiesthataffectallorganizationalmembers.

a.Operatives

b.Topmanagers

c.Middlemanagers

d.First-linesupervisors

18.Performingthetaskrightandconsideringtherelationshipbetweeninputsandoutputsis

a.effectiveness.

b.goalattainment.

c.efficiency.

d.amanagementcharacteristic.

19.Ifyougetmoreoutputforagiveninput,youhave

a.decreasedeffectiveness.

b.increasedeffectiveness.

c.decreasedefficiency.

d.increasedefficiency.

20.Inanorganization,_____translate（s）intogoalattainment.

a.effectiveness

b.efficiency

c.resourceminimization

d.managerialfunctions

21.Ifacollegecutsthecostofaneducationbyusingmostlypart-timefacultyandatthesametimefails

toadequatelyeducateitsstudents,itcanbesaidtobedoingthewrongthingswell.Inotherwords,thecollegeis

a.efficientandeffective.

b.efficientbutnoteffective.

c.effectivebutnotefficient.

d.neitherefficientnoreffectiv

e.

22.Tim'sTireShopisconcernedonlywithusingtheleastamountoflaborpossibleasit

repairs/replacesthetiresofitscustomers.Itsprimarygoalis

a.effectiveness.

b.goalattainment.

c.efficiency.

d.managementcharacteristics.

23.Allofthefollowingareincludedinthefourcompo