西餐厅常用英语文档格式.docx
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台布
TableCloth
餐巾纸
PaperNapkin
牙签
Toothpick
刀
Knife
黄油刀
ButterKnife
鱼刀
FishKnife
芝士刀
CheeseKnife
主餐刀
DinnerKnife
牛排刀
SteakKnife
筷子
Chopsticks
甜品叉
DessertFork
沙拉叉
SaladFork
鱼叉
FishFork
主餐叉
DinnerFork
生蚝叉
OysterFork
匙
Spoon
咖啡匙
CoffeeSpoon
茶匙
Teaspoon
汤匙
SoupSpoon
甜品匙
DessertSpoon
圣代匙
SundaeSpoon
冷的
Cold
香的
Fragrant
干的
Dried
新鲜的
Fresh
冰的
Iced
辣
Hot
甜
Sweet
苦
Bitter
咸
Salty
酸
Sour
浓
Thick
淡
Light
脆
Crispy
味道好的
Tasty/Delicious
腻
Oily
腥
Fishy
老
Tough
嫩
Tender
硬
Hard
软
Soft
烧焦的
Burned
多汁的
Juicy
熟透
Welldone
半生不熟
Rare
适中的/半熟
Medium
不熟
Underdone
烙/烘
Bake
炸
DeepFry
煎
Frid
嫩（炒）煎
Sauteed
烘烤
Roasted
烩
Stewed
煮
Boiled
水煮
Poached
扒
Grilled
焖/炖
Braised
清蒸
Steamed
熏
Smoked
腌
Pickled
吉列
Cutlet
丁
Dice
丝
Shred
片
Slice
卷
Roll
球/丸
Ball
碎/碎片
Chip
糖
Sugar
焦糖/饴糖
Caramel
冰糖
RockSugar
方糖
CubeSugar
蚝油
OysterSauce
蔬菜
Vegetable
黄瓜
Cucumber
胡萝卜
Carrot
萝卜
Radish
蕃茄/西红柿
Tomato
洋葱
Onion
青椒/柿子椒
GreenPepper
芹菜
Celery
紫白菜
RedCabbage
白花菜/花菜
Cauliflower
绿菜花/花椰菜
Broccoli
土豆/薯仔
Potato
生菜/莴苣
Lettuce
蘑菇
Mushroom
南瓜
Pumpkin
芦笋
Asparagus
芋头
Taro
茄子
Eggplant
卷心菜
Cabbage
桐花菜
Crown
碗豆
Pea
菠菜
Spinach
苋菜
EdibleAmaranth
空心菜
WaterSpinach/SwampCabbage
蚕豆
StringBean
竹笋
BambooShoot
丝瓜
TowelGourd/SpongeGourd
西红柿
玉米
Corn
紫菜
Laver
调味品
Spices
芥末
Mustard
醋
Vinegar
酱油/豉油
SoySauce
花生油
PeanutOil
蕃茄酱
TomatoSauce
干辣酱
ChiliPepper
辣椒酱
ChiliSauce
黑胡椒
BlackPepper
咖喱粉
CurryPowder
五香粉
味精
GourmetPowderMonosodiumGlutamate
葱
Chive
蒜
Garlic
姜
Ginger
韭菜
Leek
茴香
Fennel
沙爹
Satay
芝士粉
CheesePowder
它它汁
TartareSauce
水果汁
Fruit
香蕉
Banana
梨
Pear
西瓜
Watermelon
桃
Peach
苹果
Apple
菠萝
Pineapple
荔枝
Litchi
金橘
SmallOrange
柠檬
Lemon
青柠
Lime
芒果
Mango
杨梅
RedBayberry
李
Plum
杏
Apricot
杏仁
Almond
龙眼
Longan
橄榄
Olive
柚子
Pomelo
草莓
Strawberry
桔子
Orange
樱桃
Cherry
葡萄
Grape
枇杷
Loquat
西柚
GrapeFruit
香草
Vanilla
香草
Herb
薄荷
Mint
龙蒿/他力根香草
Tarragon
辣根
Horseradish
果汁
FruitJuice
热饮
HotDrink
冻饮
IcedDrink
单面煎蛋
Sunny-SideUp
双面煎蛋
Overeasy
早餐
Breakfast
午餐
Lunch
晚餐
Dinner
小吃
Snack
蜗牛
Snail
海鲜
Seafood
金枪鱼/吞拿鱼
Tuna
多春鱼
Eggfish
大马哈鱼/三文鱼
Salmon
龙利鱼
Sole
石斑鱼
Grouper
鱿鱼
Squid
蟹柳
Crabmeat
大虾
Prawn
火腿
Ham
烟肉
Bacon
香肠
Sausage
肾腰子
Kidney
鸭掌/鸭蹼
DuckWeb
鸡翅
ChickenWings
鸡胸肉
ChickenBreast
串烧猪肉
PorkSkewer
猪手
Knuckle
猪心
Pig’SHeart
猪肝
Pig’SLiver
牛筋
OxSinew
牛百叶
OxTripe
牛杂
BeefOffal
牛尾汤
Ox-Tail
牛柳
BeefTenderloin
薄牛扒
MinuteSteak
猪扒
PorkChop
羊扒
LambChop
肉丸
MeatBall
鱼丸
FishMeatBall
小羊
Lamb
腹部肉
Brisket
牛腩
BeefBrisket
西泠牛扒/牛腰肉
Sirloin
T骨牛扒
T-BoneSteak
小牛肉
Veal
肉眼
RibEye
墨鱼
Cuttlefish
调汁/配汁
Dressing
千岛汁
ThousandIslandDressing
法汁
FrenchDressing
油醋汁
Vinaigrette
吧台
BarCounter
吸管
Straw
黑醋汁
Basamic
火柴
Match
奶酪
Cheese
健怡
Diet
馅饼/派
Pie
建议
Suggest
推荐
Recommend
特选
Special
打断
Interrupt
接受
Accept
吧台服务员
Bartender
信誉第一，顾客至上
ReputationFirst,CustomerForemost
中式点心
ChineseRefreshments
咸点心
SaltyRefreshments
甜点心
春卷
SpringRolls
小笼包
SteamedDumplingsWithStuffing
肉粽
MeatDumpling/APyramid-ShapedDumpling
豆沙
BeanPaste
稀饭
Porridge/Congee
油条
Deep-FriedDoughSticks
烙饼/薄饼
Pancake
麦片粥
Porridge/Cereal
馄饨
Dumplings/Wonton
饺子/水饺
Dumpling
馒头
SteamedBun
卤面
BrineNoodle
蛋面
EggNoodle
油面
OilNoodle
火粉
RiceVermicelli
意粉
Spaghetti
通心粉
Macaroni
云吞/肉燕
Wonton
天妇罗
Tempura
三明治整顿
Sandwich
蛋糕
Cake
松糕
Sponge
汉堡包
Hamburger
热狗
HotDog
牛角包
Croissant
丹麦包
DanishPastries
奶黄包
CustardDumpling
水果布丁
FruitPudding
常用场景句型
Sentences
1、询问客人关于用餐人数？
Howmanypeoplearethereinyourparty?
2、询问客人关于用餐形式？
Wouldyouliketohavebuffetoralacarte?
Wouldyoulikesomethingtoeatordrinkonly?
Wouldyoulike/
whichdoyouprefer,Chinesefoodorwesternfood?
3、询问住店客人的姓名及房号？
MayIknow（have/take）yournameandroomnumber?
4、询问客人是否准备点单
Areyoureadytoordernow?
MayItake/haveyourordernow?
5、在客人点单前询问是否需点饮料？
Wouldyoulikesomethingtodrinkfirst/beforedinner?
6、在为客人上菜后随口说：
Enjoyyourmeal,please.
7、在农业生产人用餐后，撤盘时应先询问客人？
Areyoufinishedwithit?
/MayItakeitaway?
8、当客人讲的话听不懂时，可讲：
I’msorry,Idon’tunderstand,pleasewaitamoment.
9、向客人推荐菜肴时，可讲：
Wouldyouliketotryourspecial…?
I’msureyouwillenjoyit?
MayIrecommend…toyou?
Wehaveaverynicedishtoday,…It’sdeliciousandworthatry.
Today’sspecialis…
Wouldyoulikesomewinewithyourmeal?
TheseareChinesenoodlesoup,withyouliketotry?
Wouldyoulikesomegreenvegetableinyoursoup?
Whichonewouldyoulike?
ThisisChinesedumpling;
wouldyouliketotry?
Whatkindofchopswouldyoulike?
10、如客人在等朋友时，可询问客人是否需要饮料？
Wouldyoulikesomedrinkswhileyouarewaiting?
Wouldyoulikeanythingtodrink?
11、询问客人点沙拉的配汁
Whatkindofdressingwouldyoulike
tohavewith/
on
yoursalad?
Wouldyoulikesomedressingwithyourtempura?
（您要的天妇罗配汁吗？
）
Wouldyoulikesomethingtohavewithyouromelet/scrambledegg?
12、客人用早餐时，应咖啡还是茶？
Wouldyouliketohavecoffeeortea?
Howdoyoulikeyourcoffee,blackofwhite?
（要不要加牛奶）
Howdoyoulikeyourtea,strongorweak?
（浓或淡）
13、如餐厅客满，可向客人解释
I’msorry,ourrestaurantisfullnow,wouldyoumindwaitingamomentinthelobby?
I’llcallyouassoonaswehaveanavailabletable.
14、点牛扒时，询问熟度？
Howdoyoulikeyoursteaktobecooked,rare,mediumorwelldone?
Howdoyoulikeyouregg/steak,welldoneormedium?
15、询问客人对菜的意见？
Howdoyoulikeyourdish?
Iseverythingtoyoursatisfaction?
Howdidyoulikethedinner?
Whatdidyouthinkofthemeal?
Isthereanythinginthedishes（andotherrespects）thatneedsimprovement?
Areyouenjoyingyourdish?
Isyourdishallright?
16、询问客人的付帐方式？
Howwouldyouliketosettleyourbill?
Whattypeofpaymentwouldyoulike?
Wouldyoulikeonebillorseparatebills?
Howwouldyouliketohavethebill,abillforboth/allorabillforeach?
I’msorry,yoursignatureisdifferentfromthatinyourwelcomecard.Itcan’tbeaccepted.
Wouldyou
liketosignitagain?
17、在打断客人谈话时：
I’msorry.todisturbyou.
Sorryforinterrupting.
18、如遇到客人点的菜临时卖完，应向客人解释：
I’msorry.Youorderedadishthathasjustsoldout,wouldyoumindorderinganotherdish?
19、如遇客人一人点两个菜时，应问可先上哪一道菜。
Whichonewouldyouliketohavefirst?
I’llserveitrightnow.
20、如遇压菜时，应向客人解释：
I’msorry,yourmealiscominginaminute.I’msorry,maybeyouhavetowaitalittlelonger,becausewehavemanyguestseatingherenow.
21、询问客人坐在哪进而？
（刚进入餐在用餐的客人，客人需要帮忙时）
Wherewouldyouliketosit?
Wouldyouliketositinsideoroutside?
Willthistablebeallright?
Waitamoment,please,I’llcallawaitresssenditforyou?
Whereareyouseat?
22、询问客人座位是否满意？
Isthistableallright?
23、蛋的做法？
Howwouldyoulikeyoureggsfried?
Sunny-side-uporovereasy?
Howlongwouldyoulikeyouregg?
（如果客人点煮蛋，要问客人要煮多久？
许多客人喜欢4-6分钟的煮蛋，蛋黄还未凝固）
24、请客人签信用卡
Wouldyoupleasesignyournameandthetotals?
25、如客人想等一会儿再点单，应讲：
Certainly,sir,takeyourtime,please.Whenyou’ready,pleaseletmeknow.
26、如客人需要菜上快一点，应说：
Oksir,I’lltellmychef.We’lltrytoserveyourdishassoonaspossible.
27、如何向客人推荐做得快一些的菜。
Wouldyouliketotry…?
It’sonlytakeaminute（s）.
28、预定餐桌：
Whenwouldyoulikeyourtable?
Atableforhowmany,please?
Atableforfour.Awindowtable.Areservedtable.
29、当客人对食品和服务不满意，无论投诉是不合理，先表示关切。
Sorrytohearthat.
I’msosorrytohearthat.
应该表示马上调查这件事。
Thankyoufortellingus,sir/madam.
I’lllookintothematter.
I’llhaveitjudged.
I’llspeaktoourmanageraboutit.
如果真的错了，应该诚恳地向客人道歉。
I’mterriblysorry,sir.
Idoapologize.
Pleasedoacceptourapologies.
事后补救，或免费招待客人另一道菜，或不收客人这道菜的钱等。
Doyouwishtotryanotherdish?
Thatwouldbeonthehouse,ofcourse.
Thenwewon’tchargeyouanythingfor…
向客人保证要改进工作，不再发生此类错误，使客人下次来感到满意。
Iassureyouitwon’thappenagain.
Pleasebeassuredthatwe’lldoourbesttoimproveourworkandthatitwon’thappenagain.
I’msureeverythingwillbeallrightagainnexttimeyoucome.
30、关于蛋：
煎蛋
friedegg
炒蛋
scrambledegg
鸡蛋卷omelet
单面煎
sunny-sideup
双面煎（老）overhard
双面煎，一面老，一百嫩
overeasy
蛋白
eggwhite
蛋黄
yolk
煮蛋boiledegg其中较嫩的coddledegg较老的hardboiled
水波蛋
poachedegg
升级会员 