完整word版投诉信常用句型Word格式.docx
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S关于不快经历的描述
SIhadaterribleexperienceatyourhotel/store/restauranton(date)…
SIwasextremelydisappointedwiththeserviceIreceivedthatday.
SOnmymostrecentvisit,June1,2002at2p.m.,IreceivedpoorservicethatIfeltIshouldbringtoyourattention.
SUponunpackingtheconsignment,wefindthatthegoodsaremuchinferiorinqualitytothesamples.
S关于解决问题的表达
SIfeelthatIshouldgetmymoneybackascompensationformyterribleexperience.
SIfeelthatthemanagementshouldtalktotheiremployeesabout…
SIwouldbepleasedifyouwouldcarryoutafullinvestigationintomyconcernsandprovidearesponseinaccordancewiththecomplaintprocedure.
SIwouldappreciateitifyouwouldlookintothemattersootherpeopledonothavetogothroughthesametroubleasIdid.
SIhaveeveryfaiththatyouwilldowhatyoucantorectifythissituation/fixtheproblem.
SIfyouwouldaddressthisissuewithyour…,Iwouldgreatlyappreciateit.
SShouldyoufailinyourobligations,weshallbecompelledtocanceltheorder.
SWereservetherighttoclaimcompensationfromyouforanydamage.
S关于未来计划的表达
SInthefuture,Iwillnotbestayingatyourhotelagainandwillinformmybusinessassociatesoftheterribleservice.
SIenjoyshoppingatyourstore,howeverifIreceivethistypeoftreatmentagain,Iwilltakemybusinesselsewhere.
S关于结尾的表达
SIlookforwardtoreceivingyourreply.Pleasedonothesitatetocontactmeifyouneedanyfurtherinformation.
SThankyouforyourcooperationinthismatter.
投诉信重点句式
5我写信向你表达对。
。
的不满
Iamwritingtoexpressmydissatisfactionwith…….
6我现写信向你投诉有关。
I’mwritingtocomplainabout…..
7我希望你注意到在。
方面的一些问题。
一方面。
另一方面。
Therearesomeproblemswith…..thatIwishtobringtoattention.Inthefirstplace,……Inthesecondplace,…….
8我抱怨的原因如下
ThereasonswhyIcomplainareasfollows.
11为了改善局面,建议采取以下措施。
其一。
其二。
Inordertoimprovethesituation,It’sadvisabletotakethefollowingmeasures.Foronething……..foranother,……..
12我希望问题可以尽早得以解决
Idohopethattheproblemswillbesolvedassoonaspossible
13我希望你们能够考虑一下我的建议,以便改善局面
Ihopemysuggestionswillbetakenintoconsiderationtoimprovethesituation.
投诉信范文
DearSirorMadam:
Ihaverecentlyreceivedanumberofcomplaintsfromcustomersaboutyourfountainpens/ballpens.Thepensareclearlynotgivingsatisfactioninsomecaseswehavehadtorefundthepurchaseprice.
Thepenscomplainedaboutarepartofthebatchof400suppliedtoourorder.No.612May1.Thisorderwasplacedonthebasisofasamplepenleftbyyouragent.Wehaveourselvescomparedtheperformanceofthissamplewiththatofthepenscomplainedaboutandthereislittledoubtthatmanyofthemarefaulty;
someofthemleakandothersfailtowritewithoutmakingblots.
Wearethereforewritingtoaskyoutoacceptreturnoftheunsoldbalance,amountingto250pensinall,andtoreplacethembypensofthequalityourearlierdealingwithyouhaveledustoexpect.
Wetrustyouwillconsiderthismatterseriouslyandmakeanefforttopreventthereoccurrenceofsuchthings.
Yourssincerely,
LiMing
DearGeneralManager,
Duringtheweek-longMayDayholiday,myfriendsandIwenttoBeijingandaccommodatedourselvesatyourhotelfromMayfirsttoMayfifth.Iamsorrytotellyouthatwearenotsatisfiedwithyourservice,whichmakesmewritethisletterafterconsiderations.
Thefocusofourcomplaintisthefollowing.Firstly,thesurroundingenvironmentistoonoisy.Evenatmid-night,thenoisefromthenearbyconstructionsitesisconstantandgreat.Secondly,Imustsaysomethingaboutyourfood.Yourmenuisveryexpensiveandthefoodqualityisnotsosatisfying.Lastly,Imustremindyouthatyoushouldstrengthenthesecurity.Sometimes,evensalesmancametoknockonourdoors,whichmadeusfeelannoyedandunsafe.
Theabovementionedpointsaretheunpleasantexperiencesduringourstayinyourhotel.Ihopeyouwilladoptsomenewmeasurestoimproveyourservices,whichcanpreventtheimagefromdamaging.
I’mlookingforwardtoyourreply.
LiMing
ASpecimenLetter
DearSirs:
Asaresultoffaxesexchangedbetweenus,wearepleasedtoinformyouthatwehavereachedanarrangementregardingyourclaimonshipmentpertheS.S.Peaceforlatedelivery.
Wehaveadvisedyouthismorningbyfaxofourappreciationthatthismatterhasnowbeensettled.EnclosedpleasefindourcheckintheamountofU.S.$56,000infinalandcompletesettlementofthisclaim.
Itisourhopetoexpressagainoursatisfac