东南大学英语考博阅读理解Word文件下载.docx
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Airlineallianceshavetravelersscratchingtheirheadsoverwhatsgoingonintheskies.Somefolksviewalliancesasablessingtotravelers,offeringseamlesstravel,reducedfaresandenhancedfrequent-flyerbenefits.Othersseeaconspiracyofbigbusinesses,causingdecreasedcompetition,increasedfaresandfewerchoices.Whateveryouropinion,there'
snoescapingairlinealliances:
themarketinghypeisunrelenting,witheachofthetwomega-groupings,OneworldandStarAlliance,promotingitselfasthebestchoiceforalltravelers.And,evenifyouturnawayfromtheirads,chancesaretheywillfigureinanyofyourtravelplans.Bytheendoftheyear,OneworldandStarAlliancewillbetweenthemcontrolmorethan40%ofthetrafficinthesky.Somepunditspredictthatfigurewillbemorelike75%in10years.
Butwhy,afteryearsofoftenferociouscompetition,haveairlinesdecidedtobandtogether?
Let'
sjustsaythetimingismutuallyconvenient.NorthAmericanairlines,havingexhaustedallmeansofearningcustomerloyaltyathome,havebeenlookingforwaystoreachouttoforeignflyers.Asiancarriersarestillhurtingfromtheregion-wideeconomicdownturnthatbegantwoyearsago-justwhensomeoftheairlinesweretakingdeliveryofnewaircraft.Alliancesalsoallowcarrierstocutcostsandincreaseprofitsbypoolingmanpowerresourcesontheground(ratherthaneachairlinemaintainingitsowngroundcrew)andcode-sharing-thepracticeoftwopartnerssellingticketsandoperatingonlyoneaircraft.
Soalliancesareterrificforairlines-butaretheygoodforthepassenger?
Absolutely,saytheairlines:
thinkofthelounges,thejointFFP(frequentflyerprogram)benefits,theround-the-worldfares,andtheglobalservicenetworks.Thenthere'
sthepromiseof"
seamless"
travel:
theabilityto,say,travelfromSingaporetoRometoNewYorktoRiodeJaneiro,allononeticket,withouthavingtowaithoursforconnectionsorworryaboutyourbags.Soundsutopian?
PeterBuecking,CathayPacific'
sdirectorofsalesandmarketing,thinksthatseamlesstravelisstillevolving."
It'
sfairtosaythattheselinksareonlyintheirinfancy.Thekeytoseamlessnessrestsininfrastructureandinformationsharing.We'
reworkingonthis."
HenryMa,spokespersonforStarAllianceinHongKong,listssomeoftheotherbenefitsforconsumers:
"
Globaltravelershaveaneasiertimemakingconnectionsandplanningtheiritineraries."
Maclaimsalliancesalsoassurepassengersconsistentservicestandards.
Criticsofalliancessaythemuch-toutedbenefitstotheconsumeraremostlypieinthesky,thatalliancesareallaboutreducingcostsfortheairlines,rationalizingservicesandrunningjointmarketingprograms.JeffBlyskal,associateeditorofConsumerReportsmagazine,saysthepromotionalballyhoooveralliancesismuchadoaboutnothing."
Idon'
tseemuchofagainforconsumers:
alliancesarejustamarketinggimmick.Andasfarasseamlesstravelgoes,I'
llbelieveitwhenIseeit.Mostairlinescan'
tevengettheirownconnectionsundercontrol,letalonecoordinatewithanotherairline."
Blyskalbelievesallianceswillultimatelyresultindecreasedflightchoicesandincreasedcostsforconsumers.Insteadoftwoairlinescompetingandeachoperatingaflightonthesamerouteat70%capacity,thealliedpairwillsharetherouteandrunonefullflight.Sincefewerseatswillbeavailable,passengerswillbeobligedtopaymorefortickets.
Thetruthaboutalliancesandtheirmeritsprobablyliessomewherebetweenthetravelutopiapresentedbytheplayersandtheevilempiresportrayedbytheircritics.Andhowmuchtheyaffectyoudependsonwhatkindoftraveleryouare.
Thosewho'
vealreadymadetheelitegradeintheFFPofamajorairlinestandtobenefitthemostwhenitjoinsanalliance:
thentheyenjoytheFFPperksandadvantagesonanyandallofthemembercarriers.Forexample,ifyoureaMarcoPoloClub"
gold"
memberofCathayPacificsAsiaMilesFFP,youwillautomaticallybetreatedasavaluablecustomerbyallmembersofOneworld,ofwhichCathayPacificisamember-evenifyou'
veneverflownwiththembefore.
Forthosewhohaven'
tmadethetopgradeinanyFFP,alliancesmightbeawayofsimplifyingtheearningoffrequentflyermiles.Forexample,IbelongtoUnitedAirline'
sMileagePlusandgenerallyflylessthan25,000milesayear.ButIearnmileswitheveryflightItakeonStarAlliancemember-AllNipponAirwaysandThaiAirways.
IfyouflylessthanIdo,youmightbesmartertostayoutoftheFFPgamealtogether.Huntforbargainswhenbookingflightsandyoumightbeabletosaveenoughtotakethatextratripanyway.Theonlyrealbenefitinfrequentflyerscandrawfromanallianceisaninexpensiveround-the-worldfare.
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