洲际绩效考核Word格式文档下载.doc
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Continuallyseekstoimproveperformancethroughindividualeffortsandwiththeassistanceofothers.Seeksfeedbackonperformanceandfocusesonareasofshortfall.Maximisesopportunitiesforself-development.
通过个人努力和他人的协助不断改进提高。
寻求反馈,关注自身不足.最大限度地为自我发展提供机会.
ActionOriented行动导向–ensuringthatvisionsandstrategiesaretranslatedintospecificdeliverablesinordertogetresults
确保将愿景和战略转化为可以传达的具体事物来获得结果
Adaptability
适应力
Isopentonewideasandiswillingtomakechangesinthejobandroutineasrequired.Isabletocopeunderpressureatbusytimesandrespondspositivelytochangesintheworkplace.
善于接受新观念以及工作上的变化.能够承受紧张时间的压力,对工作的变化做出积极响应
Reliability
可靠性
Ensuresthatworkqualitymeetsthestandardsrequiredandcompletestasksinatimelyandthoroughmannerwithminimumsupervision.Followsstandards,policiesandprocedures.Meetsrequiredattendanceandgroomingstandards.
保证工作质量达到所需标准,认真及时地完成工作。
遵循标准、政策、程序。
达到考勤及仪容仪表标准。
Passionate热情–creatinganenvironmentwherethereisarelentlesscommitmenttosuccess
营造一个全力以赴奔向成功的环境。
TakingResponsibility
承担责任
Strivesforconstantimprovementsandtakesresponsibilityfortheirownperformance.Takesadditionalresponsibilityandrespondswelltosituationsastheyoccurwithoutsupervision.
不断争取进步,为自己的行为负责.在没有监督的情况下,也能够视情况肩负起相应的责任.
Savvy知识技能–understandingthemarket,thebusinessandcustomersinordertocreatecompetitiveadvantage
理解市场、生意和客人以便创造竞争优势。
CustomerFocus
客人第一
Buildsandmaintainsrelationshipswithinternalandexternalcustomers.Understandsandanticipatescustomers’needs,takesactiontoaddresscustomerneedsandstrivestoexceedcustomerexpectations
与内部和外部客户建立并保持良好关系;
理解并预知客户需求;
采取行动满足客人需求并不断超越客人期望。
CulturalAwareness
文化意识
Understandsandtakesintoaccounttheglobalnatureofthebusiness.Workseffectivelywithcolleaguesfromdifferentviewpoints,culturesandcountries.与来自不同国家拥有不同文化和观点的员工高效地工作
UnderstandingMyJob
了解本职工作
Understandsthejobrequirementsandhastheskillsandknowledgerequiredtoperformthejobwell.
理解工作需求,有更好工作表现的技能和知识.
RangeStatements
TeamFocused关注团队
Teamwork团队合作
Strong强劲
ConsistentlyExceedsExpectations始终超出期望
FrequentlyExceedsExpectations经常超出期望
Competent胜任
MeetsExpectations达到期望
DevelopmentNeed有待提高
AlmostAttainsExpectations几乎达到期望
BelowExpectations未达期望
·
Showscommitmenttoteamobjectivesbycollaboratingwiththeteam承诺通过团队合作为团队的目标做出贡献
Workswithco-workerstoachievedepartment/teamresults能够与同事合作共同达到部门/团队目标
Doesnotcontributeafairshareofefforttotheteam’swork
对团队工作不能够全身心投入
Acknowledgesthecontributionsofallteammembers,usingactivelisteningskills积极聆听技,能认可团队成员贡献
Encouragesteammemberstoworktogether
鼓励团队成员一起合作
Preferstoworkalone;
makeslittleattempttoinvolveothers
选择独自工作,很少愿意他人参与
Contributesafairshareofefforttoteam’swork;
deliversoncommitmentstotheteaminatimelyandefficientmanner
对团队工作及时、有效地做出贡献
Respondsquicklyandfullytotherequestsofothers
迅速回应和满足他人的要求
Disregardstheopinionsofothersandmakesdecisionsindependently
漠视他人的意见,独断专行
Developseffectiveworkingrelationshipswithpeoplefromotherdepartments;
involvesandacknowledgesthecontributionofotherdepartments与其他部门人员发展有效的工作关系;
对其他部门的贡献认可并参与
Readilysharesinformationwithteammembers
愿意与团队成员分享信息
Withholdsinformationthatcouldbenefitothers
不能分享有利他人的信息
Enjoystheparticipationandinvolvementofteammembers
乐意于其他团队成员的参与
Maintainspositiveworkingrelationshipswithalldepartments与所有部门保持积极的工作关系
Alienatesselffromtheteam;
failstoco-operatewithotherdepartments疏远团队,拒绝与其他部门合作
Acknowledgestheskillsofotherteammembers
认可团队成员的技能
Respectsequipmentandsuppliesofothers
尊重他人的设备和用具
Failstoreturnorrespecttheresourcesofothers
拒绝归还或不尊重他人资源
DevelopingSelf自我发展
RangeStatements范围陈述
Seeksfeedbacktoimproveperformanceonanintermittentbasis
为提高工作表现不断地寻求反馈
Looksforopportunitiestolearnnewskills
寻求机遇学习新的技能
Doesnotseethebenefitofdevelopingexistingskillsorlearningnewones
不愿在现有技能基础上有所发展,学习新技能
Listenstofeedbackandattemptstoincorporatechangesinbehaviour
聆听反馈并尝试在行为上有所改变