高考英语阅读理解Ⅱ细节理解题测专题练习四Word文档格式.docx

高考英语阅读理解Ⅱ细节理解题测专题练习四Word文档格式.docx

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Asurveyhasshownthatwhatyoudoonaplanecanbedeterminedbywhichnationalityislistedonyourpassport.

Accordingtotheresultsofaninternationalpassengersurvey.Australiansarethebiggestdrinkersonboardwith36percentchoosingtodownthehatch（干杯）,comparedto35percentofAmericansand33percentofBrits.

TheAirlinePassengerExperienceAssociation（APEX）spoketoaround1,500people,aged18andolder,whohavetravelledbyplaneatleastonceduringthelastthreemonthsandwerelivingintheUnitedStates,UnitedKingdom,Germany,Japan,China,Singapore,AustraliaandBrazil.

TheresultsfoundChinesetravelersaremostlikelytonodoffoncetheseat-beltsignswitchesoff.Theyarealsothefirsttotakeouttheircreditcardforsomein-flightshoppingandthebiggestfansofgaming.Americansontheotherhandliketousetheirtimeintheairmoreproductively-whennotdrinking-choosingtoworkwhileflyingat35,000feet.

Meanwhile,BritsandGermansarethebestatmakingchatwithrandomstrangers-spending50percentmoretimethananyothernationality.Comparatively,Braziliansconducttheirconversationsonlineviaemail,messagingappsorsocialmedia.

Despiteplanefoodhavingabadreputation,sevenoutoftenintervieweessaidtheywerehappytoeatupontheselectionofin-flightsnacksandmeals.In-flightmagazineswerealsopopularwithfouroutoffivepassengers.

Theinternationalflyersdidhoweverexpresstheirdesireforbetterin-flightentertainment.“Theindustryhasgreatlyimprovedthecomfort,entertainmentandonboardservice,andpassengersareacceptingthoseimprovements,”saidRussellLemieux,APEXexecutivedirector.“Atthesametime,passengersaredemandingmorefromtheirairtravelexperienceswhichwilldrivemoreimprovementstouchingallaspectsofthejourney.”headded.

1．Whatcanyouprobablyseeintheflightaccordingtothepassage?

________

A．Germanschattokillthetime.

B．Brazilianschoosetodrink.

C．Americansdoin-flightshopping.

D．TheChineseswitchofftheseat-beltsign.

2．Whenonboardtheplane,________

A．passengersfromonenationhavelittleincommon

B．mostpassengersliketoreadin-flightmagazines

C．morethanhalfofthepassengersdon’tenjoyplanefood

D．mostpeopletendtousein-flighttimetohaveagoodsleep.

3．Whatcanwelearnfromthelastparagraph?

A．Flyerscarelittleaboutentertainment.

B．Flyersarenotsatisfiedwiththeimprovements.

C．Flyersareexpectingbetterflightexperiences.

D．Flyershavemoreandmoredemandsfromairlines.

Withhospitalsandnursinghomestendingtothousandsofpatientseveryyearaccidentscananddohappen.Theseincidentswhethertheyarethroughcarelessnessorotherwise,canleavepatientsfeelingpowerless.That’snotthecase.

“Thereisgrowingpublicawareness.Peoplearefeelingtheyhavemorerightsandtheyhavetoolsinhandtomakeacomplaint,”saidRalphMontano,spokesmanfortheCaliforniaDepartmentofPublicHealth,whichregulateshospitalsandlong-termcarefacilitiesinthestate.

Thatdepartmentreceivedmorethan6000complaintsabouthospitalsin2007;

inthemostrecentyearstatisticsareavailable.Thecomplaintscanbeaboutmixed-uplabresults,medicineerrors,foreignobjectsleftinapatientduringsurgeryorahostofothertopic.

Similarly,theCaliforniadepartmentofAgingreceived43,000nursinghomecomplaintsin2014.Somesaidpatientabuseorneglectofpatients;

othersreportedmissingitems.Andsomecommentedonthequalityofthefood.

Butfindingthechannelsthroughthemtoputforwardacomplaintcanbetiringandtimeconsumption.Manyconsumerssimplydon’tbother,andsomebecomelostinthesystem.Whetherthecomplaintisagainstahospitaloralong-termcarefacility,theprocessissimilar—andmanypeoplecanhelp,includingthefacility’sstaff,insurancecompanyrepresentativesandstateregulators.

Ifyouwanttomakeacomplaintwhileinthehospital,PattiHarvey,vicepresidentofqualityandpatientcareservicesforKaiserPermanenteinSouthernCalifornia,recommendstalkingwiththebedsidenurse.Ifthatdoesn’twork,youcantalkwithotherpeoplehigherinthechainofcommand,uptothehospitaladministrator.Iftheproblemisn’tstilltakencareof—sayyoudisagreewithyourtreatmentplanorhaveaproblemwithyourdoctor—memberserviceofficesateachhospitalcanhelpaddressyourconcerns.

4．Whyaretheremorecomplaintsfrompatients?

A．Becausetherearemoredepartmentstodealwithcomplaints.

B．Becauseinthehospitaltherearemoreaccidentsthanbefore.

C．Becauseit’sconvenientforpeopletoputforwardcomplaints.

D．Becausehospitalshavemoreandmorerights.

5．Manyconsumersdon’tmakeacomplaintbecause________

A．complaintsarebadforalong-termcarefacility

B．