高考英语阅读理解Ⅱ细节理解题测专题练习四Word文档格式.docx
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Asurveyhasshownthatwhatyoudoonaplanecanbedeterminedbywhichnationalityislistedonyourpassport.
Accordingtotheresultsofaninternationalpassengersurvey.Australiansarethebiggestdrinkersonboardwith36percentchoosingtodownthehatch(干杯),comparedto35percentofAmericansand33percentofBrits.
TheAirlinePassengerExperienceAssociation(APEX)spoketoaround1,500people,aged18andolder,whohavetravelledbyplaneatleastonceduringthelastthreemonthsandwerelivingintheUnitedStates,UnitedKingdom,Germany,Japan,China,Singapore,AustraliaandBrazil.
TheresultsfoundChinesetravelersaremostlikelytonodoffoncetheseat-beltsignswitchesoff.Theyarealsothefirsttotakeouttheircreditcardforsomein-flightshoppingandthebiggestfansofgaming.Americansontheotherhandliketousetheirtimeintheairmoreproductively-whennotdrinking-choosingtoworkwhileflyingat35,000feet.
Meanwhile,BritsandGermansarethebestatmakingchatwithrandomstrangers-spending50percentmoretimethananyothernationality.Comparatively,Braziliansconducttheirconversationsonlineviaemail,messagingappsorsocialmedia.
Despiteplanefoodhavingabadreputation,sevenoutoftenintervieweessaidtheywerehappytoeatupontheselectionofin-flightsnacksandmeals.In-flightmagazineswerealsopopularwithfouroutoffivepassengers.
Theinternationalflyersdidhoweverexpresstheirdesireforbetterin-flightentertainment.“Theindustryhasgreatlyimprovedthecomfort,entertainmentandonboardservice,andpassengersareacceptingthoseimprovements,”saidRussellLemieux,APEXexecutivedirector.“Atthesametime,passengersaredemandingmorefromtheirairtravelexperienceswhichwilldrivemoreimprovementstouchingallaspectsofthejourney.”headded.
1.Whatcanyouprobablyseeintheflightaccordingtothepassage?
________
A.Germanschattokillthetime.
B.Brazilianschoosetodrink.
C.Americansdoin-flightshopping.
D.TheChineseswitchofftheseat-beltsign.
2.Whenonboardtheplane,________
A.passengersfromonenationhavelittleincommon
B.mostpassengersliketoreadin-flightmagazines
C.morethanhalfofthepassengersdon’tenjoyplanefood
D.mostpeopletendtousein-flighttimetohaveagoodsleep.
3.Whatcanwelearnfromthelastparagraph?
A.Flyerscarelittleaboutentertainment.
B.Flyersarenotsatisfiedwiththeimprovements.
C.Flyersareexpectingbetterflightexperiences.
D.Flyershavemoreandmoredemandsfromairlines.
Withhospitalsandnursinghomestendingtothousandsofpatientseveryyearaccidentscananddohappen.Theseincidentswhethertheyarethroughcarelessnessorotherwise,canleavepatientsfeelingpowerless.That’snotthecase.
“Thereisgrowingpublicawareness.Peoplearefeelingtheyhavemorerightsandtheyhavetoolsinhandtomakeacomplaint,”saidRalphMontano,spokesmanfortheCaliforniaDepartmentofPublicHealth,whichregulateshospitalsandlong-termcarefacilitiesinthestate.
Thatdepartmentreceivedmorethan6000complaintsabouthospitalsin2007;
inthemostrecentyearstatisticsareavailable.Thecomplaintscanbeaboutmixed-uplabresults,medicineerrors,foreignobjectsleftinapatientduringsurgeryorahostofothertopic.
Similarly,theCaliforniadepartmentofAgingreceived43,000nursinghomecomplaintsin2014.Somesaidpatientabuseorneglectofpatients;
othersreportedmissingitems.Andsomecommentedonthequalityofthefood.
Butfindingthechannelsthroughthemtoputforwardacomplaintcanbetiringandtimeconsumption.Manyconsumerssimplydon’tbother,andsomebecomelostinthesystem.Whetherthecomplaintisagainstahospitaloralong-termcarefacility,theprocessissimilar—andmanypeoplecanhelp,includingthefacility’sstaff,insurancecompanyrepresentativesandstateregulators.
Ifyouwanttomakeacomplaintwhileinthehospital,PattiHarvey,vicepresidentofqualityandpatientcareservicesforKaiserPermanenteinSouthernCalifornia,recommendstalkingwiththebedsidenurse.Ifthatdoesn’twork,youcantalkwithotherpeoplehigherinthechainofcommand,uptothehospitaladministrator.Iftheproblemisn’tstilltakencareof—sayyoudisagreewithyourtreatmentplanorhaveaproblemwithyourdoctor—memberserviceofficesateachhospitalcanhelpaddressyourconcerns.
4.Whyaretheremorecomplaintsfrompatients?
A.Becausetherearemoredepartmentstodealwithcomplaints.
B.Becauseinthehospitaltherearemoreaccidentsthanbefore.
C.Becauseit’sconvenientforpeopletoputforwardcomplaints.
D.Becausehospitalshavemoreandmorerights.
5.Manyconsumersdon’tmakeacomplaintbecause________
A.complaintsarebadforalong-termcarefacility
B.