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TheGeneralProceduresofInternationalBusinessNegotiation
FiveLinksofInternationalBusinessNegotiation
Cross-CulturalProblemsinInternationalBusinessNegotiation
BasicQualitiesforNegotiators
SomeStylesinInternationalBusinessNegotiation
TacticalExpressionsinBusinessNegotiation
PreparationforExporting
PreparationforNegotiation
BusinessNegotiationI
BusinessNegotiationII
BusinessNegotiationIII
BusinessNegotiationIV
AftertheNegotiation
ChapterOne
eGTheneralOverviewonInternationalBusinessNegotiation
AnOverallFrameworkofInternationalBusinessNegotiation
FeaturesofInternationalBusinessNegotiation
BasicRulesofInternationalBusinessNegotiation
StockPhrases
SomeTipsforTradeDelegation
1.WhatisNegotiation?
Theword“negotiation”derivesfromtheLatinInfinitive“negotiari”(做贸易或生意)whichmeans“totradeordobusiness”.Thisworditselfisfromanotherword,“negare”(拒绝),meaning“todeny”andanoun,otium(休闲),meaning“leisure”.Thus,theancientRomanbusinesspersonwould“denyleisure”untilthebusinesshasbeensettled.Negotiationisacommonhumanactivityaswellasaprocessthatpeopleundertakeeverydaytomanagetheirrelationshipssuchabuyerandaseller,ahusbandandwife,childrenandparents.Asthestakesinsomeofthesenegotiationsarenotveryhigh,peopleneednothavetogetpreparationsfortheprocessandtheoutcome.Butininternationalbusinessnegotiations,thestakesareusuallyhigh,peoplecannotignorethisfact,theyhavetogetpreplansinamorecarefulway.Bothpartiesinthiskindofnegotiationshouldcontacteachothersothattheycangetabetterdealratherthansimplyacceptingorrejectingwhattheotherisoffering.Thewholeprocessofnegotiationisbaseduponthepremisethatbothpartiesareinterdependent,thatis,onesidecannotgetwhathe/shewantswithouttakingtheotherintoconsideration.Intheprocessofnegotiation,therearenorules,tradition,rationalmethodsorhigherauthoritiesavailabletoresolvetheirconflictonceitcropsup.Negotiationisavoluntaryprocessofgivingandtakingwherebothpartiesamendtheiroffersandmodifytheirexpectationssoastocomeclosertoeachotherandtheycanquit,atanytime.
2.WhydoPeopleNegotiate?
Negotiationisattheheartofeverytransactionand,forthemostpart,itcomesdowntotheinteractionbetweentwosideswithacommongoal(profits)butdivergentmethods.Thesemethods(thedetailsofthecontract)mustbenegotiatedtothesatisfactionofbothparties.Aswewillseelaterthatitcanbeaverytryingprocessthatisfullofconfrontationandconcession.Whetheritistradeorinvestment,onepartywillalwaysarriveatthenegotiationtableinapositionofgreaterpower.Thatpower(thepotentialfortheprofits)mayderivefromtheextentofthedemandorfromtheabilitytosupply.Thepurposeofnegotiationistoredistributethatpotential.Thereisnosuchthingas“totakeitorleaveit”ininternationalbusiness.Infact,everythingisnegotiable.Italldependsontheexpertiseofthenegotiators.
3.AnOverallFrameworkofIBN
Internationalbusinessnegotiation(IBN)isaconsultativeprocessbetweengovernments,tradeorganizations,multinationalenterprises,privatebusinessfirmsandbuyersandsellersinrelationtoinvestmentandimportandexportofproducts,machineryandequipmentsandtechnology.Negotiationisoneoftheimportantstepstakentowardscompletingimportandexporttradeagreements.
Toreachthedesiredresults,thenegotiatorsmustseriouslycarryouttherelativetradepoliciesoftheirowncountries.TheyshouldhavegoodmannersandspeakfluentEnglish.Theyshouldhaveaprofoundknowledgeofprofessionaltechnologyandinternationalmarkets.Theyshouldknowthespecifications,packing,featuresandadvantagesoftheproductsandbeabletouseidiomaticandprofessionalterms.Ingeneral,anoverallframeworkofinternationalbusinessnegotiationcoverthefollowingaspects:
backgroundfactors,theatmosphereandtheprocess.
3.1Backgroundfactorsrefertoobjectives,environment,marketsposition,thirdpartiesandnegotiators.Theyinfluencetheprocessofnegotiationandtheatmosphereinapositiveornegativeway.Objectivesmeanwhateachsidedesirestoachieveintheend.Theyarecommon,conflictingorcomplementaryinterestsinbothsides’wantingasuccessfultransactiontotakeplace;
theirinterestsconflictasprofittooneiscosttotheother;
andcomplementaryinterestbringsthemtogether.Commonandcomplementaryobjectivesleavedirectandpositiveeffectswhileconflictingobjectiveshavenegativeonesonthenegotiationprocess.Environmenthereisdefinedasthepolitical,socialandstructuralfactorsrelatedtobot