酒店英文.docx
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酒店英文
Unit4AttheHotel在酒店
SpecialTerms专业词汇
hotel饭店
commercialhotel商务饭店
resorthotel旅游胜地饭店
apartmenthotel公寓饭店
Luxury（5-star）五星
Highcomfort（4-star）四星
Averagecomfort（3-star）三星
Somecomfort（2-star）二星
Economy（1-star）一星
reception接待处
frontdesk前台
housekeepingdepartment房务部，管家部
foodandbeveragedepartment餐饮部
entertainmentdepartment康乐部
residentmanager住店经理
dutymanager值班经理
lobbymanager大堂副理
supervisor主管
captain领班
cashier收银员,出纳员
receptionist接待员
floorattendant楼层服务员
roommaid打扫客房的女服务员
bellboy，bellman行李员
reservation预约；预订
book预订
vacancy空房
vacantroom空的房间
roomrate房价
voucher凭证，券
singleroom人房
doubleroom双人房
twinroom双床间
tripleroom三人房
suite套房
lobby大堂
banquetroom宴会厅
restaurant餐厅
coffeeshop咖啡厅
cafeteria自助餐厅
healthcenter健身房
sauna桑拿浴室
massageparlor按摩室
beautyparlor美容室
barbershop理发室
tenniscourt网球场
bowlingalley保龄球场
billiardroom桌球室
mahjongandchessroom棋牌室
souvenirshop纪念品商店
fireexit火警出口
bathroom（客房内的）洗澡间
shower淋浴
showercurtain浴帘
showerhead淋浴喷头
toilet抽水马桶
refrigerator电冰箱
Pay-TV收费电视
safe-box保险箱
walllamp壁灯
televisionremotecontrol电视遥控开关
discount折扣
servicecharge服务费
extracharge额外费用
soldout卖完了
fullybooked全被订满
checkin入住
checkout结帐离店，退房
arrivaltime到达时间
departuretime离开时间
settleaccounts结帐
keycard钥匙卡
laundryservice洗衣服务
laundrylist洗衣单
laundrybag洗衣袋
laundrycharge洗衣费
expressservice快洗服务
drycleaning干洗
press烫衣服
expressservicecharge快件收费
50%加收50%
blouse女上衣
coat女短大衣
dress连衣裙
panties女短裤
nightdress女睡衣
underpants男短裤
pajama男睡衣
shirt男衬衣
jacket外套，短上衣
zipper拉链
button纽扣
clotheshanger衣架
hairdryer干发机
shoeshiningpaper擦鞋纸
towel毛巾
toothbrush牙刷
toothpaste牙膏
shampoo洗发液
showercap浴帽
cottonswabs棉签
toiletsoap香皂
toiletpaper卫生纸
情景对话
4.AskingforHotelServices要求店内服务
Scene1
（A:
FloorAttendant;B:
Tourist）
A:
Housekeeping.MayIcomein?
B:
Yes,comein.
A:
Goodevening,sir.Didyoucallforservice？
B:
Yes.Theairconditionerdoesn’twork.
A:
I'msorry,sir.Arepairmanwillcomeandcheckitrightaway.
B:
Onemorething.DoyouhavelargersizeslippersthantheonesthatIhaveinmyroom?
Theyaretoosmallforme.
A:
I’mnotreallysure,sir.ButI’lltryandseeifIcangetyouapairoflargerones.AnythingelseIcandoforyou?
B:
Ineedacouplemoreofclotheshangers.
A:
I’llfetchyousomerightaway.Isfourhangersenough?
B:
Yes.That’smorethanenough.Thankyou.
Scene3
（A:
HeadwaiteroftheRoomService;B:
Tourist）
A:
Roomservice.MayIhelpyou?
B:
Yes.I’dliketohavemybreakfastinmyroomtomorrowmorning.Couldyousendithere?
I’minRoom1512.
A:
Certainly,sir.Weprovideverygoodroomservice.Whatwouldyoulike?
B:
I’dliketohaveafullbreakfast.
A:
Whatkindofjuicewouldyoulike?
B:
Orangejuice.
A:
Wouldyoulikesausage,baconorham?
B:
Sausage,please.
A:
Howwouldyoulikeyoureggs,sir,Friedorboiled?
B:
Twofriedeggs,sunny-sideup.
A:
Verywell,sir.Sothat’sorangejuice,sausageandeggs,sunny-sideup.
B:
That’sright.Bytheway,isthereanyotherwaytohaveroomservice?
A:
Yes,sir.Justchecktheitemsyouwouldlikeforbreakfastinyourdoorknobmenu,markdownthetimeandhangitoutsideyourdoorbeforeyougotobed.
A:
Butwhatshouldwedowiththedisheswhenwefinishourbreakfast?
B:
Pleaseleavethemoutsideyourroom.Thewaiterwillcometocollectthem.
A:
Isee.Thankyouverymuchforyourservice.
升级会员 