bec中级口试真题.docx

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bec中级口试真题.docx

bec中级口试真题

 

bec中级口试真题

BEC中级口试全真试题PartⅡ

1.Whatisimportantwhenplanningapresentation?

FindingoutabouttheaudienceResearchingthetopic

2.Whatisimportantwhenaimingtoimprovecustomerservice?

StaffTrainingCustomerSatisfactionSurveys

3.Whatisimportantwhenmanagingaproject?

EncouragingTeamworkKeepingtoschedule

4.Whatisimportantwhenmotivatingstaff?

FinancialbenefitsCareerdevelopmentOpportunities

5.Whatisimportantwhendealingwithcompetition?

PricingpoliciesAdvertisingstrategies

6.Whatisimportantwhenplanninghealthandsafetytraining?

SelectingtopicsSelectingstafftoattend

7:

Whatisimportantwhenchoosingnewofficeequipment?

PricesanddiscountsBrandnames

8.Whatisimportantwhenentertainingforeignbusinessclients?

VenueforentertainmentCulturalDifferences

9.Whatisimportantwhenaimingtoreachnewmarkets?

MarketresearchAdvertising

10.Whatisimportantwhenchoosingamanagementtrainingcoursetoattend?

ProgramContentsLengthofcourse

11.Whatisimportantwhenrelocatingabusiness?

LocalworkforceavailableLocationofsite

12.Whatisimportantwhenadvertisinganewproduct?

TargetmarketsChoiceofmedia

13.Whatisimportantwhenstartinganewjob?

KnowledgeofcompanyproceduresHelpfromcompanystaff

14.Whatisimportantwhenselectingstaffformarketingtripsabroad?

PositioninthecompanyPreviousexperienceofothercountries

15.Whatisimportantwhenaimingtoreduceproductioncosts?

EfficiencyofproductionlineCostofrawmaterials

15.Whatisimportantwhenchoosingpeopletoworkinteams?

VarietyofexperiencePersonalqualities

16.Whatisimportantwhendealingwithaheavyworkload?

TimemanagementSharingtasks

17.Whatisimportantwhendevelopingnewproducts?

MarketresearchPricing

18.Whatisimportantwhenbeinginterviewedforajob?

InformationaboutthecompanyPersonalappearance

19.Whatisimportantwhenexhibitingatatradefair?

QualityofdisplayStaffselected

20.Whatisimportantwhenintroducingarewardsystemforstaff?

PurposeoftherewardsystemTypesofrewardoffered

21.Whatisimportantwhenentertainingclients?

TypesofactivitiesCost

22.Whatisimportantwhenchoosingretailpremisestorent?

LocationLengthofcontract

23.Whatisimportantwhendecidingonpackagingforproducts?

ImageProductionprocess

24.Whatisimportantwhenselectingstaffforpromotion?

AttitudetoworkCurrentperformance

25.Whatisimportantwhenconsideringacareerchange?

FuturestudyortrainingOpportunitiesforfuturepromotion

26.Whatisimportantwhenplanninganadvertisingcampaign?

MarketresearchSelectingappropriatemedia

27.Whatisimportantwhenchoosingtransportforabusinesstrip?

ConvenienceCost-effectiveness

28.Whatisimportantwhenaimingforpromotion?

QualityofperformanceCompanyloyalty

29.Whatisimportantwhenexportinggoodsorservicesforthefirsttime?

PersonalContactsProfessionaladvice

30.Whatisimportantwhendealingwithcomplaintsfromclients?

OfferinganapologySuggestingasolutiontotheproblem

31.Whatisimportantwhensettingpricesfornewproducts?

ProductioncostsCompetitors’prices

32.Whatisimportantwhenaimingtoreducestaffturnover?

FinancialincentivesCareerstructure

33.Whatisimportantwhenplanningthelayoutofanewstore?

AttractivenessSecurityofgoods

34.Whatisimportantwhenchoosinganewsalesagent?

ExperienceofagentNumberofcontacts

35Whatisimportantwhenmonitoringthequalityofserviceprovided?

FeedbackfromcustomersCheckingsalesfigures

36:

Whatisimportantwhen…

selectingapplicantsforajobworkexperiencepersonalqualities

37:

Whatisimportantwhen…

choosinganewsupplierpriceanddiscountsreputation

38:

Whatisimportantwhen…

aimingtoimproveproductionqualityup-to-dateequipmentstafftraining

39:

whatisimportantwhen…

preparingforajobinterviewstudyingthejobadvertisementfindingoutaboutthecompany

40:

whatisimportantwhen…

decidingwhethertoattendaconferencevenuespeakers

41:

Whatisimportantwhen…

developingnewproductsmarketresearchcostsinvolved

BEC中级口试全真试题PartIII

1.ProgramforNewStaff

Themanufacturingcompanyyouworkforwouldliketointroduceafullprogrammeoftrainingfornewstaff.Youhavebeenaskedtohelppreparetheprogramme.

Discussthesituationtogether,anddecide:

---whatshouldbecoveredbythetrainingprogramme

---howelsenewstaffcanbehelpedtosettleintotheirjobsasquicklyaspossible

2CompanyDressCode

YourManagingDirectorisunhappywiththegeneralstandardofdressamongstaff.

Youhavebeenaskedtomakerecommendationsaboutintroducingadresscodeorcompanyuniform.

Discussthesituationtogether,anddecide:

---whattheadvantagesanddisadvantagesofhavingacompanyuniformwouldbe

---whatkindofdresscodewouldbeappropriateforstaffindifferenttypesofjobs

3StaffTraining

Yourcompanyhasdecidedtouseanoutsideagencyfortrainingsalesstaff.

Youhavebeenaskedtohavepreliminarydiscussionswiththeagencytoorganisethis.

Discussthesituationtogether,anddecide:

---whatinformationyouwillneedtoprovidefortheagency

---whatkindsofquestionsyouwillneedtoasktheagency

4.CompanyVideo

Themanufacturingcompanyyouworkforisplanningtomakeavideotoshowtopotentialcustomersandinvestors.Youhavebeenaskedtohelpwithplanningthevideo.

---Discussthesituationtogether,anddecide:

---whichdepartmentsandactivitiesinthecompanyshouldbeincludedinthevideo

---whichcompanypersonnelshouldappearinthevideo

5.BusinessMagazineArticle

Aninternationalbusinessmagazineissendingajournalisttowriteaboutyourregion,andwantstoincludeanarticleabouttheretailcompanyyouworkfor.

Youhavebeenaskedbyyourcompanytohelpthejournalistplanthearticle.

Discussthesituationtogether,anddecide:

---whatkindsofinformationshouldbeincludedinthearticle

---howthisarticlecouldbenefityourcompany

6.OpeningaBranchAbroad

Theretailcompanyyouworkforhasdecidedtoopenabranchabroadforthefirsttime.

Youhavebeenaskedtohelpwiththeplanningofthenewbranch.

Discussthesituationtogether,anddecide:

---whatstaffingarrangementsmightbenecessaryforthenewbranch

---whichinformationaboutpremisesinthatcountryitwouldbeusefultofindoutabout

7.EntertainingForeignClients

Yourcompanyisentertainingagroupofforeignclientsforthreedays,includingonenon-workingday.

Youhavebeenaskedtoplanaprogrammeforthevisit.

Discussthesituationtogether,anddecide:

---whatkindsofactivitieswouldbesuitableforthevisit

---whatinformationitwouldbeusefultoknowabouttheclientsbeforefinalizingtheprogram

8.WorkExperienceProgramme

Themanufacturingcompanyyouworkforhasdecidedtoofferatwo-weekworkexperienceprogrammeforasmallgroupofstudentsfromalocalbusinesscollege.

Youhavebeenaskedtohelpwiththepreparationsforthisprogramme.

Discussthesituationtogether,anddecide:

---whatkindsofworkexperiencethecompanymightoffer

---howtheparticipantsshouldbeselected

9.EnglishLanguageTraining

Yourcompanyisplanningtooffer30hoursofEnglishlanguagetrainingtoemployees.

Youhavebeenaskedtohelpwiththeplanningandorganizationofthetraining.

Discussthesituationtogether,anddecide:

---howtoencourageemployeestotakepartinthetraining

---whatkindofschedulewouldbesuitableforthetraining

10.Teamwork

Yourcompanyissendingasmallgroupofemployeesawaytogetherforthreedaystoencouragethemtoworkasateam.

Youhavebeenaskedtohelpplantheprogramme.

Discussthesituationtogether,anddecide:

---whatpracticalarrangementsthecompanyneedstomakebeforethetrip

---whatworkandleisureactivitieswouldbesuitableforthegroup

11.ForeignBusinessTrip

Yourcompanyisattendingatradefairinaforeigncountryforthefirsttime.

Youhavebeenaskedtohelpwiththepreparationsforthetrip.

Discussthesituationtogether,anddecide:

---whattravelandaccommodationarrangementsyouwillneedtomakebeforethetrip

---whichkindsofbusinesscustomsintheforeigncountryitwouldbeusefultoknowabout,andhowtofindoutaboutthesebeforethetrip

12.(Forthreecandidates)EntertainingForeignClients

Yourcompanyisentertainingagroupofforeignclientsforthreedays,includingonenon-workingday.

Youhavebeenaskedtoplanaprogrammeforthevisit.

Discussthesituationtogether,anddecide:

---whatkindsofactivitieswouldbesuitableforthevisit

---whichmembersofstaffshouldaccompanythevisitors

---whatinformationitwouldbeusefultoknowabouttheclientsbeforefinalizingtheprogramme

13.ForthreecandidatesWorkExperienceProgramme

Themanufacturingcompanyyouworkforhasdecidedtoofferatwo-weekworkexperienceprogrammeforasmallgroupofstudentsfromalocalbusinesscollege.

Youhavebeenaskedtohelpwiththepreparationsforthisprogramme.

Discussthesituationtogether,anddecide:

---whatkindsofworkexperiencethecompanycouldoffer.howtheparticipantsshouldbeselected

---whatfeedbackandevaluationshouldtakeplaceaftertheprogrammehasfinished

14ForthreecandidatesEnglishLanguageTraining

Yourcompanyisplanningtooffer30hoursofEnglishlanguagetrainingtoemployees.

Youhavebeenaskedtohelpwiththeplanningandorganizationofthetraining.

Discussthesituationtogether,anddecide:

---whichstaffwouldbenefitmostfromEnglishlanguagetraining.howtoencourageemployeestotakepartinthetraining

---whatkindofschedulewouldbesuitablef

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