完整英文版质量手册e.docx

完整英文版质量手册e.docx

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完整英文版质量手册e

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WuhanZJKCtechnologyCO.,Ltd.

QUALITYMANUAL

质量手册

文件编号DocumentNo.:

QM__

版本Version:

1

☞此手册为武汉中杰科创科技有限公司版权所有,未经本公司同意,不得翻制.

ThismanualisacopyrightdocumentofWuhanZJKCtechnologyCO.,Ltd..NoduplicationofthisdocumentinwholeorinpartisallowedwithoutpriorapprovalfromZJKC.

☞本手册以中文内容为准，英文仅供参考

IfanynonconformitybetweenChineseandEnglishversion,PleaserefertotheChineseversion,Englishversionisforyourinformationonly.

“控制本”ControlledCopy

副本编号ManualNo:

_____________

接收者Recipients:

_____________

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N/A

RevisionHistory

更改记录

Issue

版本

Page#

页码

Rev

版次

CHANGE

更改内容

WRITTENBY

编写

DATE

日期

ReviewandApproval

审查和批准

[X]

Signature/Date

Originator:

___________________

Date:

___________________

Review

[X]

Signature/Date

ManagementRepresentative:

________________________________

Date:

APP

[X]

Signature/Date

GeneralManager:

__________________________________

Date:

EffectivedateExpirydate

文件生效日期：

___________________文件失效日期：

___________________

CheckedbyDCC

文控审核:

Content

SECTIONNO.

SECTIONTitle

Page（s）

3of34

ISO9001:

2008clause

TheCover

N/A

RevisionHistory

Content

1

IntroductionofOurCompany

2

BriefPresentationofQualityManual

ApplicableScope

QualityManualControl

DistributionScope

3

QualityPolicy

&

4

QualityManagementSystem

4

GeneralRequirement

DocumentationRequirement

5

ManagementResponsibilityandAuthority

5

ManagementCommitment

CustomerFocus

QualityPolicy

Planning

Responsibility,authorityandcommunication

ManagementReview

6

ResourcesManagement

6

Resourcesprovision

HumanResource

Facility

Workenvironment

7

ProductRealization

7

PlanningofProductRealization

Customer-relatedProcess

Designand/orDevelopment

Purchasing

ProductandServiceOperation

ControlofMeasuringandMonitoringDevices

8

Measurement,AnalysisandImprovement

8

General

MonitoringandMeasurement

ControlofnonconformingProduct

AnalysisofData

Improvement

Appendix1

QualityFunctionDistributionList

Appendix2

TheSequencesAndInteractionsOfQMSProcesses

Appendix3

OrganizationChart

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IntroductionofOurCompany

I.GeneralInformation:

Ourcompany,WUHANZJKCTECHNOLOGYCO.,LTD.specializesinR&D,manufacturingandmarketingofLEDlightsaswellasofferinglightingsolutionsforourcustomersaroundtheworld.Withconstantpursuitofhighquality,weownanexperiencedR&Dteam.Atsametime,wecooperatewithsomeUniversitiesandresearchinstitutestodevelopadvancedledproductstomeettheneedsandevenleadinthechangingourledproductshaveobtainedsuchnationalandinternationalapprovalsasCE,FCC,GS,ROHS&UL,andseveralproductsobtainedpatents.

Ourproductsrangefromledfloodlight,ledtubelight,ledhighbaylight,ledstreetlight,ledsolarlight,ledbulb,ledspotlight,leddownlight,ledpaneltoledstriplight.

Withthetenetof"Providingsuperiorproduct&bestserviceandInnovating",wealwaysworkhardtobethetopmanufacturerofLEDLights.

Basedonourefficientglobaldistributionnetwork,ourproductshavebeenappliedinmanybigprojectsandexportedtomorethan30countries&districts.

II.Mainproduct

LEDlights

III.Companyaddress

3F,,CaifuOneRd.DonghuDevelopmentZone,WuhanCity,China.

TEL:

（027）

FAX:

（027）

BriefPresentationofQualityManual

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Scope

B

FollowingtherequirementofISO9001:

2008,thismanualdescribesthearrangementandactivitiesofR&D,manufacturingandServiceofLEDlightsofWuhanZJKCtechnologyCO.,Ltd.,locatedin3F,,CaifuOneRd.,DonghuDevelopmentZone,WuhanCity,China.Allplasticpartsproducedbyourplantbaseonthedrawings/specificationdesignedbycustomers（allthepartdrawings,assemblydrawings,silkartworks,pad-printingartworks,paintingartworks,hot-stampingspecificationsareprovidedbycustomer）.SotheelementofISO9001:

2008?

“Designanddevelopment”isn’tcoveredinthisqualitymanagementsystem.

Thismanualstipulatestheorganization,policyandprincipleofourqualitysystemaswellastheresponsibilityandauthorityofthepeople,whoaffectedqualityorinchargeofqualitymanagement,implementationandverificationofthequalitysystem.

2.2Qualitymanualcontrol

2.2.1Generalguideline

☞ThismanualiscontrolledaccordingtoFQP-DOC01.

☞Thismanualisissuedas[ControlledCopy],or[Uncontrolledcopy]anditscategoryremarkedonthecover.OnlytheholdersofControlledCopyareeligibleofreceivingupdatedornewsectionsoftheQualityManual.

☞TheholdersofControlledCopyareresponsibleforprovidingtheQualityManualtohis/hersubordinatorforinquiry,andassuringtheemployeesunderstandandcarryoutthepolicy.

☞UncontrolledCopiesdistributedtocustomerorsupplierorotherpeoplemustbewiththeapprovalofManagementRepresentativeorISOSupervisor.UncontrolledCopiesarenotcontrolledperDocumentandDataControlprocedure.

2.2.2Reviewandapproval

ThismanualisreviewedbyManagementRepresentative,andapprovedbyGeneralManager.

2.2.3Revision

☞ThisQualityManualiswellstructuredtoalloweasymaintenance.Eachsectionhasarevisionstatuswhichisupdatedbyalphabeticalorderof‘A’,‘B’,‘C’etc.Ifthewholemanualneedrevising,therevisionstatusofissueisupdatedbyRomanfigureorderof“1”,“2”etc.Therevisionstatusofthewholesectionbeginsfrom“A”.

☞AnychangetothisQualityManualmustbeapprovedbyauthorizedperson.TherevisionpartshouldbereviewedbyISOOfficeorManagementRepresentativebeforeapprovalandberemovedordistributedbyDCC.

☞AllthehistoriesofsectionchangesarelistedinRevisionHistoryofthismanual.

2.3DistributionScope

TheDCC（DocumentControlCenter）keepstheMasterManualandwilldistributethisqualitymanualstampedtheredcontrolledchoptothefollowingpositionpersonnelorplace:

ItemNo.

Recipientorplace

1

GeneralManager

2

ProgramDept.

3

QualityManagementDept.

4

ManufacturingEngineeringDept.

5

TheFirstProcess

6

TheSecondProcess

7

PPCDept.

8

ToolingrepairandMaintenanceSection.

9

FacilitiesDept.

10

FacilityEngineeringSection

11

WarehouseDept.

12

ShippingDept.

13

PurchasingDept.

14

AdministrationDept.

15

HumanResourceDept.

16

AccountingDept.

17

ITDept.

~QualityPolicy~

ZJKCisfocusedonourcustomers’ultimatesuccessandiscommittedtohavethehighestlevelofqualityintheindustry.Itisourguidingprincipletoprovideourexternalandinternalcustomerswithalevelofqualityandservicethatconsistentlymeetsorexceedsexpectationthroughthefollowingphilosophies:

~ContinuallymaintainingandimprovingtheeffectivenessofitsQMS–Periodicreviewofcurrentqualitypolicyandobjectivestoensureitseffectivenessandsuitability.

~MeetingorExceedingCustomers’andOrganizationalRequirements–Constantstriveforqualityproductsthatmeetorexceedthecustomersand/ororganizational

requirements.

~Effectivelycommunicatingupanddownthe“SupplyChain”–Effectivecommunicationofqualitypolicyandobjectivestocustomers,suppliersandour

employees.

~Hiringthebestpeopleinindustry–Trainingthosepeopleonoursystemandfocusingthosepeopleonexecutingourprocesses

flawlessly.

~Creatingandmanagingthebestprocessesintheindustry–TheseprocessesaredocumentedanddescribedinacomprehensiveQualityManagement

System（QMS）.

~Aligningourselveswiththemostcompetentbaseofsuppliersavailableinthe

industry

–Theabilityofoursupplierstoprovideuswithqualitygoodsandservicesiscriticaltooursuccess.Wewillstrivetoachieveexcellenceinoursupplychainwithacommonvisionintheareasofquality,continuousimprovementandexcellenceincustomerservice.

GeneralManagerConfirmation:

Date:

QualityManagementSystem

4.1Generalrequirement

Thequalitysystemsummarizedinthismanualandrelevantproceduresisestablishedandimplementedtoassureproductmeetspecifiedrequirement.WehaveestablishedaqualitysystemthatmeetstherequirementofISO9001:

2008,andidentifyitsprocess,thesequencesandinteractionsoftheseprocesses,pleaseseeattachmentofAppendix3PDCAcirculationmodel,wealsohavetakenthenecessaryactiontoensurequalitymanagementsystemimplemented,maintainedandcontinuousimproved.

Thecontroloveroutsourcedprocesseswillnotabsolvetheorganizationofresponsibilityofconformitytoallcustomerrequirements.Currentlywedon’thaveoutsourceprocess.WehaveestablishedFQP-IQC01toeffectivelycontrolsub-contractor’squalityassurancecapabilityandensuretheproductprovidedbysub-contractorsareacceptable.

4.2DocumentationRequirement

4.2.1Generalrequirement

☞Thismanualde