个人和环境对培训效果的多方面影响外文翻译可编辑.docx

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个人和环境对培训效果的多方面影响外文翻译可编辑.docx

个人和环境对培训效果的多方面影响外文翻译可编辑

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原文:

Individualandcontextualinfluencesonmultipledimensionsoftrainingeffectiveness

DanS.Chiaburu,AmanuelG.TekleabIntroduction

Thechangeinthenatureandcontentofwork(Howard,1995)hasimpactedorganizationalchoiceofhumancapitaldevelopmentprograms.Oneofthemostfrequentlyencounteredhumancapitaldevelopmentinterventionsistraining,definedforthepurposesofthepresentstudyas“aplannedinterventionthatisdesignedtoenhancethedeterminantsofindividualjobperformance”(CampbellandKuncel,2001,p.278).Inordertoenhancejobperformance,theskillsandbehaviorslearnedandpracticedduringtraininghavetobetransferredtotheworkplace,maintainedovertimeandgeneralizedacrosscontexts(HoltonandBaldwin,2003).Consequently,astransferoflearningremainsacriticalissueforresearchersandpractitioners(HoltonandBaldwin,2003;Holtonetal.,2000),itbecomesnecessarytotestmodelsthatincludesimportantbutless-studiedtraining-relateddeterminants.

Moreover,severalresearcherscalledforexaminingthetrainingfunctionwithintheorganizationalsystem(Campbell,1988;Mathieuetal.,1992;Noe,1986)andproposedtrainingeffectivenessmodelsthatcontainbothindividualandorganizationalcontextualfactorsasantecedentsoflearningandtransferoflearning(BaldwinandFord,1988;Colquittetal.,2000;MathieuandMartineau,1997).Thepresentmodelrespondstothesecallsbyintegratingindividualandcontextualcomponents.Therefore,themajorobjectiveofthisstudyistoexpandourknowledgeofsuchfactorsaffectingtrainingeffectivenessbyexaminingamodelthatincludestheperceivedcontext(i.e.continuous-learningcultureandsupervisorsupport),individualcomponents(trainingmotivationandperformancegoalorientation),andtrainingeffectiveness.Specifically,thisstudystrivestoaddressthreeresearchgapsinthetrainingliterature.

First,despitetheexistenceofpreliminarysupportfortherelationshipbetweencontextualfactors(e.g.transferoftrainingclimateandcontinuous-learningculture)andlearning(Traceyetal.,1995)andbetweenworkenvironmentandtrainingmotivation(Traceyetal.,2001),researcherssuggestfurtherexplorationoftheroleofmotivationintherelationshipbetweencontextualfactorsandvarioustrainingoutcomes(e.g.learning,trainingtransfer,generalization,andmaintenance).Forexample,Traceyetal.(2001,pp.20-21)state:

“Futureresearchshouldexaminetheimpactoftrainingmotivationonothertypesandlevelsofeffectivenesscriteria.Theimpactofadditionalindividualandorganizationalcharacteristicsontrainingmotivationshouldalsobeconsidered.”Similarresearchneedsareproposedandsuggestedinotherstudies(ChengandHo,2001;Colquittetal.,2000;MathieuandMartineau,1997;Traceyetal.,2001).Forexample,whileacknowledgingthatsituationalcharacteristicsarerelatedtotrainingmotivationandtrainingoutcomes,Colquittetal.(2000,p.700)maintainthat“theexaminationofsituationalcharacteristicsremainssurprisinglyrare”andcallforresearchrelatedtocultureandcontextualfactorsthat“havethemostpositiverelationshipswithtrainingmotivationandoutcomes”.Thus,wenotonlyreplicatepreviousresearchbutalsorespondtotheresearchcallsbytestingtherelationshipsamongcontinuous-learningculture,supervisorsupport,trainingmotivation,andtrainingoutcomes(learning,transfer,generalization,andmaintenance).

Second,althoughresearchersforwardedevidenceontheeffectofsupervisorsupportontrainingmotivation(e.g.Cohen,1990;Clarketal.,1993;Facteauetal.,1995;Foxon,1987)andthatoftrainingmotivationontrainingoutcomes(Traceyetal.,2001),otherstudiesdidnotfindanyrelationshipbetweensupervisorsupportandtrainingeffectiveness(e.g.ChiaburuandMarinova,2005;Russelletal.,1985).Itispossibleforsupervisorsupporttohaveanindirecteffectontrainingoutcomesthroughtrainingmotivation.Thus,sincepriorstudiesdidnotexaminethisalternative,weaddressitinthisstudybytestingtherelationshipbetweensupervisorsupportandtrainingeffectivenessthroughtrainingmotivation.

Third,wefocusourattentionononeimportantbutlessexamined(Colquittetal.,2000)motivationalaspectintraining,goalorientation.Individualsparticipateintrainingprogramsnotonlywithspecificgoalsinmind,butalsowithspecificgoalorientations(i.e.patternsofapproachinggoalsinachievementsituations).Formally,performancegoalorientationisdefinedas“apreferencetodemonstrateandvalidateone'scompetencebyseekingfavorablejudgmentsandavoidingnegativejudgmentsfromothers”(VandeWalle,2001,p.163).Thus,individualswithhighperformancegoalorientationareinterestedindemonstratingtaskcompetencethroughgainingpositiveandavoidingnegativejudgmentsofcompetence.Empiricalstudiesdemonstratethatsuchperformance-orientedindividualstendtoavoidchallenges,decreasetheireffortandpersistencefollowingfailure,andfearnegativeevaluationbyothers(Buttonetal.,1996).Intrainingtransfersituations,researcherspositthat:

“performance-orientedindividualswouldlookforcuesastowhetherhe/sheshouldattempttolearnandtransfertrainedskills”(FordandWeissbein,1997,p.38).Althoughgoalorientationhasbeenexaminedinthetrainingliteratureinrelationshipwithlearningandothertrainingoutcomes(e.g.FisherandFord,1998;Kozlowskietal.,2001),ithasnotbeenlinkedwithmorecomprehensivetrainingeffectivenesscriteriasuchastrainingmaintenanceandgeneralization.Thisisintriguing,giventhatmeta-analyticresearch(e.g.Colquittetal.,2000;p.701)suggeststhat“anothermechanismthatmayhelpbuildon[their]integrativetheoryisstategoalorientation”.Thus,thecurrentstudyalsoaddressesthisissuebytestingthemoderatingroleofperformancegoalorientationontherelationshipbetweentrainingmotivationandtrainingeffectivenesscriteria.

Inaddition,consistentwiththetrainingeffectivenessliterature,wetakeamultidimensionalviewoftrainingeffectiveness.Specifically,ourmodelgoesbeyondmeasuringpost-trainingknowledge(ordeclarativeknowledge),byincorporatingalsodistalfactorssuchastrainingtransfer,andless-examinedcomponents,suchastraininggeneralizationandtrainingmaintenance.Declarativeknowledgereferstotrainee'smasteryofthetrainingcontentsasevidencedbypost-trainingtestscores.Thisiswhatotherresearchers(e.g.Anderson,1982,1985;Gagne,1984)alsorefertoasthefirstlevelofcognition.Forthisstudy,wedefinetransferoftrainingas“thedegreetowhichtraineeseffectivelyapplytheknowledge,skills,andattitudesgainedinatrainingcontexttothejob”(BaldwinandFord,1988,p.63).Trainingmaintenanceisformallydefinedasthereproductionoftrainedskillsinanewsetting,whiletraininggeneralizationreferstotheadaptationoftrainedknowledgeandskillstoamorecomplextasksituation(Fordetal.,1998).Figure1presentsthehypothesizedrelationshipsinthisstudy.

Perceivedcontext:

continuous-learningcultureandtrainingmotivation

Anumberofcontextual/workenvironmentfactorshavebeenidentifiedasimportantelementsintrainingeffectiveness.Ofthesefactors,wefocusoncontinuous-learningculture,definedas“anorganizationwideconcern,value,belief,andexpectationsthatgeneralknowledgeacquisitionandapplicationisimportant”(Traceyetal.,1995,p.245),sinceorganizationsincreasinglyrelyoncontinuouslearningandcontinuousimprovementtoretaincompetitiveadvantage(LondonandMone,1999).

Theory-buildingeffortssuchasameta-analysisofColquittetal.(2000)indicatethatsuchperceptionsofcontextaredirectlyrelatedtotrainingmotivation.Themoreemployeesperceivethattheorganizationsupportscontinuous-learning,themorethevalueissalienttothem,thusraisingtheirmotivationtoparticipateindevelopmentalactivitiessuchastraining(LondonandMone,1999).Althoughcontinuous-learningculturehasbeensometimesoperationalizedasanorganizational-levelvariableinsomepriorstudies,itislogicaltoexpectthattheindividualperceptionofsuchacultureiscriticaltotheemployees'training-relatedmotivation,whichisalsoanindividualfactor.Therefore,wehypothesize,H1.Trainees'perceptionofacontinuous-learningculturepresentintheorganizationwillbepositivelyrelatedtotheirtrainingmotivation.

Supervisorsupportandtrainingmotivation

Inanumberoforganizations,weobservethatimmediatesupervisorsplayasignificantroleintheirsubordinates'trainingmotivation(e.g.Facteauetal.,1995;Weissetal.,1980).Indeed,inastudyinvolvingseveralorganizations,Cohen(1990)foundthattraineeswithmoresupportivesupervisorsattendedtrainingprogramswithstrongerbeliefsintheprograms'usefulness,whichisanimportantfactorinemployeemotivation(e.g.Tharenou,2001).Similarresultswerealsofoundbyotherresearchers(e.g.Clarketal.,1993;Facteauetal.,1995).

FarrandMiddlebrooks(1990)appliedtheexpectancytheoryframeworktoexplaintheprocesshowsupervisorysupportmightinfluencetrainingmotivation.Theysuggestthatsupervisorsupportmaypositivelyinfluencemotivationbecauseitpositivelyimpactstrainees'expectanciesandinstrumentalities.Specifically,itishighlylikelythatimmediatesupervisorscuetheimplicationsoftrainingparticipationtoemployeesthroughperformanceevaluationsattheendoftheyearandthroughdiscussionsduringtheperformanceperiod.Inaddition,itishighlylikelythatthesesupervisorsprovidesupportforemployeestosuccessfullyparticipatein

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