终酒店英语3餐饮部经典.docx
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终酒店英语3餐饮部经典
UnitThreeFood﹠BeverageService餐饮部
第一节TableBooking餐饮预定
Ⅰ.Newwords&expressions
1.headwaiter侍者领班
2.lectern（效劳员）放订单的小台架；讲桌，教堂中的讲经桌
3.takeorder
4.menun
5.rareadj.
6.medium[′mi:
diēm]adj./n中间的；〔三角形〕中线
7.dresscode
8.specialty[́speʃəlti]
9.winelist
10.leftoversn剩饭菜leftoveradj.剩余的，吃剩的
Ⅱ.MethodsofCooking
Ⅲ.Dialogs
1.AReservationforFour
（W=Waiter,G=Guest）
Mr.andMrs.SmitharevisitingXi’an.Theywanttoreserveatablefordinner.
Waiter:
TheOrientalRestaurant.MayIhelpyou?
G:
I’dliketoreserveatableforfour.
W:
Forwhattime,sir?
G:
6:
30thisevening.
W:
Iamterriblysorry,sir.Allthetablesarereserveduntil7:
30.
G:
Whyisthis?
W:
Well,sir,abiggroupisarrivingatsix.Wouldareservationfor7:
30betoolate?
G:
Yes,I’mafraidso.
W:
MayIsuggestourcoffeeshop,sir?
Iamsuretheywillhavetablesavailable.
G:
Allright.I’lltrythecoffeeshop,sir?
Couldyoutransfermycall?
W:
Sure.Pleaseholdon,sir.I’llputyourightthrough.
G:
Thankyouverymuch.
W:
Coffeeshop,mayIhelpyou?
G:
Yes,Iwantatableforfourtonightat6:
30.
W:
Verywell,sir.Atableforfourat6:
30.MayIknowyourname,please?
G:
Mr.Smith.
W:
Thankyouforcalling,Mr.Smith.Ihavereservedatableinyourname.
G:
Thankyouverymuch.Good-bye.
2.OrderingaMeal
Mr.Bartonhasmadeareservationintherestaurantandnowheisintherestaurant.
（W=Waitress，M=Mr.Barton）
Waitress:
Goodevening,Sir.Haveyougotareservation?
Mr.Barton:
Yes.For7:
00.ThenameisBarton.
Waitress:
（TheWaitresschecksthelistonherlectern）couldyoufollowme,please?
（Theguestfollowsthewaitresstohistable）
Willthistablebeallright?
Mr.Barton:
Thistableisjustbythedancefloor.Couldwehaveanotherone?
W:
Pleasecomethisway.（Theguestistakentothetableintheback）
Hereisthemenu.
M:
Thankyou.
W:
MayIhaveyourorder?
M:
Yes,I’llhaveasteakandchips,please.
W:
Howwouldyoulikeyoursteak,rare,medium,orwell-done?
M:
I’dlikeminewell-done.
W:
WouldyoulikeyoursteakwithabakedpotatoorFrenchfries?
M:
Frenchfries,please.
W：
Wouldyoucareforasalad,Sir?
M:
Yes,IwantaRussiansalad.
W:
Andwhatwouldliketodrinkwithyourmeal?
M:
I’dliketoorderwine.
W:
Illbringthewinelistrightaway….
3.BookingaTableataRestaurant
Contents:
Aheadwaiterisreceivingatelephonecallfromalocalcustomertobookatablefortonight.
Staff:
Goodmorning.BestFoodRestaurant.MayIhelpyou?
Customer：
I'dliketoreserveatableinyourSichuanRestaurant.
Staff:
Whattimeisitfor?
Customer：
We’llcomearoundeighto’clocktonight.
Staff:
I’msorry.Wehavesomanygueststhisevening.
Customer：
Howlongisthewait?
Staff:
Nineo’clockshouldbeOK.
Customer：
Well,pleasegoaheadwiththereservation.
Staff:
Howmanyinyourparty,sir?
Customer：
Wearegroupofsix.
Staff:
It’sOK.Yourname,please?
Customer：
MynameisPeterYang.Bytheway,we’dlikeatablewithaviewofthegarden.
Staff:
Noproblem,Mr.Yang.Smokingornon-smoking?
Customer：
Non-smoking.
Staff:
Verygood.
Customer：
Doyouhaveadresscode?
Shouldtheladieswearformaldresses?
Staff:
Nojeans,please.
Customer：
Thankyouforyourhelp.
Staff:
Mypleasure.We’relookingforwardtoseeingyou.
Ⅳ.Proceduresofrestaurantservice
1.Howtoreceivetablebookings
Whenwouldyoulikeyourtable,sir?
Whattimewouldyouhaveyourdinner,sir?
Forwhattime,sir/madam?
Forhowmanypeople?
Howmanypeoplearethereinyourparty?
Couldyoupleasetellmethenumberofdiners?
MayIhaveyourname/telephonenumber,please?
Yourname/telephonenumber,please?
Anyotherrequirements?
Anythingspecial,please?
Soit’sMr.White,atableforfiveat6:
30thisevening.AmIright?
AtablenearsthewindowforMrs.Whitefor3at12:
00.AmIright?
2.Howtoushercustomers
Letmeshowyoutheway.Pleasefollowme.I’llbringyouthere.
I’llwalkyouover.Thisway,please.Followme,please.
Wouldyoucomethisway,please?
Wouldyoucomewithme,please?
3.Howtotakeorders
MayItakeyourordernow,sir/madam?
Whatwouldyouliketoorder?
Anyotherfoodyou’dliketoordertonight?
Howwouldyoulikeyoursteakcookedtoday?
MayIrepeatyourorder?
Pleasewaitafewminutesforpreparation.
4.Howtorecommendfoodanddrinks
Irecommend…..
Ourdailyspecialtiesare….steamedcrabandbraisedporkwithbrownsauce.
Thechef’sspecialtiesare….
What/howabouttryingsomechicken?
5.Howtocheckthebills.
Howwouldyouliketopay?
Howwouldyouliketopayyourbill,sir?
Howwouldyouliketosettleyourbill/account?
Incashorbycreditcardorwithcheck,sir?
What’syourway/methodofpayment?
Thechargeamounthereisforthesteakyouordered.Thisistheservicecharge.
Thisisyourbill,sir.Youarewelcometocomeagain.
Ⅴ.UsefulSentencesusedinforeignrestaurant
在国外餐厅点餐必须掌握的20句英语
1、请给我菜单。
MayIhaveamenu,please？
2、是否有中文菜单？
DoyouhaveamenuinChinese？
3、在用晚餐前想喝些什麼吗？
Wouldyoulikesomethingtodrinkbeforedinner？
4、餐厅有些什麼餐前酒？
Whatkindofdrinksdoyouhaveforanaperitif？
5、可否让我看看酒单？
MayIseethewinelist？
6、我可以点杯酒吗？
MayIorderaglassofwine？
7、餐厅有那几类酒？
Whatkindofwinedoyouhave？
8、我想点当地出产的酒。
I’dliketohavesomelocalwine.
9、我想要喝法国红酒。
I’dliketohaveFranceredwine.
10、是否可建议一些不错的酒？
Couldyourecommendsomegoodwine？
11、我可以点餐了吗？
MayIorder,please？
12、餐厅最特别的菜式是什么？
Whatisthespecialtyofthehouse？
13、餐厅有今日特餐吗？
Doyouhavetoday’sspecial？
14、我可以点与那份一样的餐吗？
CanIhavethesamedishasthat？
15、我想要一份开胃菜与排餐（鱼餐）。
I’dlikeappetizersandmeat（fish）dish.
16、我正在节食中。
I’monadiet.
17、我必须防止含油脂（盐份/糖份）的食物。
Ihavetoavoidfoodcontainingfat（salt/sugar）.
18、餐厅是否有供给素食餐？
Doyouhavevegetariandishes？
19、你的牛排要如何烹调？
Howdoyoulikeyoursteak？
20、全熟（五分熟/全生）。
Welldone（medium/rare）,please.
Ⅵ.Food﹠BeverageEventOrder
BO#00002320EventOrderDate:
December18
Function:
CongressofBiotechandPhamLocation:
JingtaiHall
Type:
LunchAttendance:
Day:
FridayGuarantee:
300Set:
350
Time:
11:
35am-3:
00pmBilling:
CreditCard
RoomtoBeReadyby:
11:
20amAccount:
2032086
Postas:
MGRKatharineMaryPrice:
REM120perperson
Contact:
Mr.HarryEvansPhone:
021-1234-5567
1123NorthAvenue
Suite88
Shanghai,200001
Food:
Saladwithassortedfieldgreens
Dressingtobepassed
Chicken—Saucewithfreshvegetable
Wheatrolls
Sourdoughandcheesebiscuits
Freshlybrewedregularteas
Icedtea
Beverage:
Winewithlunchtobeadvised
Setup
Floorplantobeprovided
72〞Roundsof10and12
2RegistrationtablesoutsideofJingtaiHall
HeadTablefor8
Linen:
linencolortobeadvised
AudiovisualRequirements:
TableTopPodiumandMike
Allfood&beveragepricesaresubjectto20%servicecharge
Aguaranteefiguremustbegiven48hourspriortothefunction.Ifthecountisnotreceivedatthattime,theorganizerwillusetheestimatedfigureasthefinalguarantee.
ArrangementAcceptedby:
第二节Food&Beverage–Breakfast早餐
Preview
Ⅰ.Newwords&expressions
1.grapefruit西柚
2.Pineapple
3.bacon[u]
4.croissant
5.pastry
6.sausage[u/c]
7.sauce[c/u]
8napkin
9.teasev
10.toastn/v
Ⅱ.Dialogs
1．ContinentalBreakfast
Acontinentalbreakfast（欧陆式早餐）isalightbreakfastwithoutachoiceofeggsormeat.
Itcontainsfruitjuice,bread（toastorrolls）,andcoffeeortea.
（H=Headwaitress,W=Waitress,G=Guest）
H:
Goodmorning,sir.Atableforone?
G:
Yes,please.
H:
Thisway,please….Willthistablebeallright?
G:
That’sfine.
H:
Hereisthemenu.Takeyourtime.
W:
Areyoureadytoordernow?
G:
Yes,I’dliketohaveacontinentalbreakfast.
W:
Certainly,sir.Whatkindofjuicewouldyoulike,orangeorgrapefruit?
G:
Orange.AndI’dlikesometoast.
W:
Howwouldyoulikeit,lightordark?
G:
Light.
W:
Wouldyouliketeaorcoffee?
G:
Coffee.
W:
Willtherebeanythingelse?
G:
No,that’sall.
W:
Justamoment,please.
2.AmericanBreakfast
AnAmericanbreakfast（美式早餐）isalsocalled“fullbreakfast〞.Itusuallycontainsfruitjuice,twoeggs,meat（ham,baconorsausage）,bread（toast,rolls,orcroissants）,andcoffee（teaormilk）.
W:
Goodmorning,sir.MayItakeyourordernow?
G:
Yes,I’dlikeanAmericanbreakfast.
W:
Certainly,sir.Whichjuicewouldyoulike?
G:
Pineapple,please.
W:
Howwouldyoulikeyoureggs?
G:
Fried,turnedover.
W:
Weserveham,baconorsausagewitheggs.Whichdoyouprefer?
G:
Bacon.
W:
Andwouldyoulikerollsortoast?
G:
Lighttoast,please.
W:
Teaorcoffee?
G:
Tea,withlemon.
W:
Willtherebeanythingelse?
G:
No,that’sall.
W:
AnAmericanbreakfastwithpineapplejuice,friedeggsturnedover,bacon,toastandtea.Pleasewaitamoment.I’llbringthemrightaway.
3.ChineseBreakfast
soy-beanmilkdeep-frieddoughsticks;dumplings;tea-flavoredeggtoastedsweetpotatoesboiledcorn
Ⅲ.Readings
1.BaconandEggs
Eggsandsomeformofpork–usuallybacon,butoftensausageorham-constitutethetraditionalAmericanbreakfast.AdoctorfromGeorgiaeventeasedtorenametheUnitedStatesas“theRepublicofPorkdom〞.Andinspiteoftheintroductionofthesteakontorestaurantmenus,the300-year-oldmaniaforeatingporkwitheggslivesontoday.
Whyeggs?
Eggsprobablybecamepopularatbreakfastbecausetheyarefreshestwhenjustgotfromtheroosting.
Nowadays,thislargemeal—traditionalAmericanbreakfastisservedmainlyinhotelsandisverypopularwithforeignvisitors.Americansmayeatthisbigbreakfastatweekendsoronoccasionsbutpreferasmaller,healthiermealtostartanormalday.
2.TableManners
TablemannersareimportantataWesterndinnerparty.Knowingthem
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