银行常用短语.docx
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银行常用短语
楼主发表于2010-08-0903:
31:
48
引用1楼
摘要:
1.Goodmorningsir.WhatcanIdoforyou?
HiMrJones.CanIhelpyou?
ExcusememadambutmayIhelpyou?
Sir(miss)mayIhelpyou?
先生/女士/小姐请问,我可以为您做些什么吗?
2.H...
1.Goodmorningsir.WhatcanIdoforyou?
HiMrJones.CanIhelpyou?
ExcusememadambutmayIhelpyou?
Sir(miss)mayIhelpyou?
先生/女士/小姐请问,我可以为您做些什么吗?
2.Hello!
您好
3.Hownicetoseeyouagain!
I’mgladtoseeyouagain!
It’sgoodtoseeyouagain!
很高兴再见到您!
4.Pardon?
Ibegyourpardon.
Begyourpardon.
Wouldyoumindrepeatingyourquestionplease?
能再说一备沭?
5.I’msorrybutwouldyoupleasespeakmoreslowly.Icouldn’tcatchyourmeaning(followyou).
对不起,能否请您说得再慢些,我没能明白您的意思。
6.Doyoumeanthat….?
您指的是….吗?
7.Wouldyouliketoopenacurrentaccountoratimesavingaccount?
您想开立一个活期账户还是定期账户?
8.Howmuchdoyouwanttodeposit(draw)yourmoney?
您想存(取)多少钱?
9.Whatisyourname?
请问叫什么名字?
10.MayIaskyournationality?
请问您的国籍?
11.MightIaskyourpassportnumber?
请问您的护照号码?
12.WouldyoumindifIaskyouraccountnumber?
请问您的账号?
13.如果对于顾客拜托我们的事,我们能够完成的话,那么我们可以回答:
Yessir(madam).
Certainlysir(madam).
Ofcoursesir(madam).
Allrightsir(madam).
Withpleasuresir(madam).
14.如果对于顾客拜托我们的事,我们不能完成的话,那么我们可以回答:
I’msorrysir(madam)but……
I’mafraidwecannothelpyoubecause……
15.由于各种原因,需要客户稍等,我们一般说:
Pleasewaitaminute.
Justaminuteplease.
Onemomentplease.
I’msorrytokeepyouwaitingsir(madam)butI’llbewithyouinamoment.
(先生/女士很抱歉让您久等,不过,我一会儿就过来)
16.需要客户等一会儿,我们需要说:
Willyoupleasewaitforawhile?
Youseethereareseveralotherpeoplewaitingaheadofyou.
It’lltakeabouttwentyminutessir(madam).Wouldyouliketowait?
先生/女士那要花20分钟的时间,您可以等吗?
I’msorrytokeepyouwaitingbutwillyoupleasewaitafewmoreminutes?
对不起,让您久等了,能再等几分钟吗?
WouldyoucaretotakeaseatwhileIcheckourfile?
您介意坐下来等我查下档案吗?
Sorryforhavingkeptyouwaiting.
对不起,让您久等了。
Pleasewaitaminute.I’llcheckourrecords….
请稍候,我查一下记录…..
17.表示感谢的说法:
Thankyousir(madam).
Thankyouverymuch.
Thankyousomuch.
18.当客户对您说:
Thankyou时,我们应该回答:
Withpleasuresir(madam).
That’sallright.
You’rewelcome.
19.需要向客户道歉,我们可以说:
I’msorry.
I’mverysorry.
I’mterriblesorry.
I’mawfullysorry.
20.接到客户的道歉,我们可以说:
That’squiteallright.
Don’tmentionit.
Itdoesn’t(didn’t)matter.
21.请坐。
Pleasetakeaseat.
22.再见。
Goodbye.
Bye-bye.
Youarewelcome.
Hopetoseeyouagain.
23.请填写这张申请表格并签名
Pleasefillinthisapplicationformandsignyourname.
24.请提供一下您的人民币账号,以便我们能把这笔美元兑换成人民币
WouldyoupleasetellusyourRMBaccountnumbersothatwemaychangethisamountofUS
dollarsintoRMBforyou?
25.请填写这张申请表格并签名
Pleasefillinthisapplicationformandsignyourname.
26.一定要把每项都写得很清楚
Besureeverythingisclearlywritten.
27.最低收费不少于20元人民币,最高收费不超过200元人民币
TheminimumchargeisRMB20whilethemaximumisRMB200.
28.请用大写和小写填写金额
Pleasewritetheamountbothinwordsandfigures.
29.您可以在任何银行存取款,在任何一台柜员机上转账,查询
YoumayeithermakedepositsandwithdrawalsatanybankormaketransfersandinquiriesatanyATMwiththiscard.
30.我想申请一张贵行发行的人民币借记卡
IwanttoapplyforapersonalRMBDebitCardissuedbyyourbank.
31.我们需要一张您的身份证复印件
Weneedacopyofyouridentitycard.
32.在异地存入现金按0.1%收取手续费,取现则按1%收取。
每笔最低收取人民币1元。
Theservicechargeis0.1%ofthecashamounttobedepositedbut1%oftheamounttobewithdrawn.AtleastRMB1willbechargedforonetime.
33.Pleaseenteryourpasswordandpushthebuttonsagain.
请输入密码,再按一次。
34.Ourbankisopeneverydayfrom9:
00a.mto5:
00p.m.
我们银行每天营业,营业时间为早上9点至下午5点。
35.Noproblem.Alwayscometousifyouhaveanytrouble.
不客气,有问题来找我们。
36.Thisisaleafletaboutthenewproducts.Youcanfindmoredetailsinit.
这是新产品介绍,上面有蠁i改谌荨
保险库strongroom/vault
等价税则equitabletaxsystem
签字式样specimensignature
营业时间bankinghours,businesshours
付款方法modeofpayment
现金付款paymentbycash||cashpayment/paymentbyreadycash
以支票支付paymentbycheque
以汇票支付paymentbybill
以物品支付paymentinkind
付清/支付全部货款paymentinfull/fullpayment
支付部分货款/分批付款paymentinpart/partpayment/partialpayment
记帐付款/会计帐目内付款paymentonaccount
定期付款paymentonterm
年分期付款annualpayment
月分期付款monthlypayment/monthlyinstalment
延滞付款paymentinarrear
预付货/先付paymentinadvance/prepayment
延付货款deferredpayment
立即付款promptpayment/immediatepayment
暂付款suspensepayment
延期付款delayinpayment/extensionofpayment
支付票据paymentbill
名誉支付/干与付款paymentforhonour/paymentbyintervention
结帐/清算/支付settlement
分期付款instalment
滞付/拖欠/尾数款未付arrears
特许拖延付款日daysofgrace
付款topay/tomakepayment/tomakeeffectpayment
结帐tosettle/tomakesettlement/tomakeeffectsettlement/tosquare/tobalance
支出/付款todefray/todisburse
结清toclearoff/topyaoff
请求付款toaskforpayment/torequestpayment
恳求付帐tosolicitpayment
拖延付款todeferpayment/todelaypayment
付款被拖延tobeinarrearswithpayment
还债todischarge
迅速付款topaypromptly
付款相当迅速topaymoderatelywell/topayfairlywell/tokeeptheengagementsregularly
付款相当慢topayslowly/totakeextendedcredit
付款不好topaybadly/tobegenerallyinarrearwithpayments
付款颇为恶劣topayverybadly/toneverpayunlessforced
拒绝付款torefusepayment/torefusetopay/todishonourabill
惠请付款kindlypaytheamount/pleaseforwardpayment/pleaseforwardacheque.
索取利息tochargeinterest
附上利息todrawinterest/tobearinterest/toallowinterest
银行常用英语短句
默认分类2008-06-1416:
07:
03阅读534评论1字号:
大中小
1. Goodmorning,sir.WhatcanIdoforyou?
Hi,Mr,Jones.CanIhelpyou?
Excuseme,madam,butmayIhelpyou?
Sir(miss),mayIhelpyou?
先生/女士/小姐,请问,我可以为您做些什么吗?
2. Hello!
您好
3. Hownicetoseeyouagain!
I’mgladtoseeyouagain!
It’sgoodtoseeyouagain!
很高兴再见到您!
4. Pardon?
Ibegyourpardon.
Begyourpardon.
Wouldyoumindrepeatingyourquestion,please?
能再说一遍吗?
5. I’msorry,butwouldyoupleasespeakmoreslowly.Icouldn’tcatchyourmeaning(followyou).
对不起,能否请您说得再慢些,我没能明白您的意思。
6. Doyoumeanthat….?
您指的是….吗?
7. Wouldyouliketoopenacurrentaccountoratimesavingaccount?
您想开立一个活期账户还是定期账户?
8. Howmuchdoyouwanttodeposit(draw)yourmoney?
您想存(取)多少钱?
9. Whatisyourname?
请问叫什么名字?
10. MayIaskyournationality?
请问您的国籍?
11. MightIaskyourpassportnumber?
请问您的护照号码?
12. WouldyoumindifIaskyouraccountnumber?
请问您的账号?
13. 如果对于顾客拜托我们的事,我们能够完成的话,那么我们可以回答:
Yes,sir(madam).
Certainly,sir(madam).
Ofcourse,sir(madam).
Allright,sir(madam).
Withpleasure,sir(madam).
14. 如果对于顾客拜托我们的事,我们不能完成的话,那么我们可以回答:
I’msorry,sir(madam),but……
I’mafraidwecannothelpyou,because……
15. 由于各种原因,需要客户稍等,我们一般说:
Pleasewaitaminute.
Justaminute,please.
Onemoment,please.
I’msorrytokeepyouwaiting,sir(madam),butI’llbewithyouinamoment.
(先生/女士,很抱歉让您久等,不过,我一会儿就过来)
16. 需要客户等一会儿,我们需要说:
Willyoupleasewaitforawhile?
Yousee,thereareseveralotherpeoplewaitingaheadofyou.
It’lltakeabouttwentyminutes,sir(madam).Wouldyouliketowait?
先生/女士,那要花20分钟的时间,您可以等吗?
I’msorrytokeepyouwaiting,butwillyoupleasewaitafewmoreminutes?
对不起,让您久等了,能再等几分钟吗?
WouldyoucaretotakeaseatwhileIcheckourfile?
您介意坐下来等我查下档案吗?
Sorryforhavingkeptyouwaiting.
对不起,让您久等了。
Pleasewaitaminute.I’llcheckourrecords,….
请稍候,我查一下记录…..
17. 表示感谢的说法:
Thankyou,sir(madam).
Thankyouverymuch.
Thankyousomuch.
18. 当客户对您说:
Thankyou时,我们应该回答:
Withpleasure,sir(madam).
That’sallright.
You’rewelcome.
19. 需要向客户道歉,我们可以说:
I’msorry.
I’mverysorry.
I’mterriblesorry.
I’mawfullysorry.
20. 接到客户的道歉,我们可以说:
That’squiteallright.
Don’tmentionit.
Itdoesn’t(didn’t)matter.
21. 请坐。
Pleasetakeaseat.
22. 再见。
Goodbye.
Bye-bye.
Youarewelcome.
Hopetoseeyouagain.
23. 请填写这张申请表格并签名
Pleasefillinthisapplicationformandsignyourname.
24.请提供一下您的人民币账号,以便我们能把这笔美元兑换成人民币
WouldyoupleasetellusyourRMBaccountnumbersothatwemaychangethisamountofUS
dollarsintoRMBforyou?
25. 请填写这张申请表格并签名
Pleasefillinthisapplicationformandsignyourname.
26. 一定要把每项都写得很清楚
Besureeverythingisclearlywritten.
27. 最低收费不少于20元人民币,最高收费不超过200元人民币
TheminimumchargeisRMB20whilethemaximumisRMB200.
28. 请用大写和小写填写金额
Pleasewritetheamountbothinwordsandfigures.
29. 您可以在任何银行存取款,在任何一台柜员机上转账,查询
YoumayeithermakedepositsandwithdrawalsatanybankormaketransfersandinquiriesatanyATMwiththiscard.
30. 我想申请一张贵行发行的人民币借记卡
IwanttoapplyforapersonalRMBDebitCardissuedbyyourbank.
31. 我们需要一张您的身份证复印件
Weneedacopyofyouridentitycard.
32. 在异地存入现金按0.1%收取手续费,取现则按1%收取。
每笔最低收取人民币1元。
Theservicechargeis0.1%ofthecashamounttobedeposited,but1%oftheamounttobewithdrawn.AtleastRMB1willbechargedforonetime.
33. Pleaseenteryourpasswordandpushthebuttonsagain.
请输入密码,再按一次。
34. Ourbankisopeneverydayfrom9:
00a.mto5:
00p.m.
我们银行每天营业,营业时间为早上9点至下午5点。
35. Noproblem.Alwayscometousifyouhaveanytrouble.
不客气,有问题来找我们。
36. Thisisaleafletaboutthenewproducts.Youcanfindmoredetailsinit.
这是新产品介绍,上面有详细内容。
37. WelcometotheIndustrialbankShanghaiBranchBusinessDepartment.
欢迎光临兴业银行上海分行营业部
38. Pleasefollowme.
请跟我来
39. Thisway,please.
这边请
Pleasecomethisway.
请这边走
40. That’shandledoverthere.
在那边办理
41. It’spositionnumberfive.Sir.
在5号窗口,先生
Well,pleasegotoCounterNo.12
那么,请您到12号窗口去办理。
42. It