信息系统复习参考1.docx
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信息系统复习参考1
ManagementInformationSystems,12e（Laudon）
Chapter1InformationSystemsinGlobalBusinessToday
1）Internetadvertisingisgrowingatapproximately10percentayear.
2）互联网广告每年增长约10%。
Answer:
TRUE
Diff:
3PageRef:
6
AACSB:
ReflectiveThinking
CASE:
Content
Objective:
1.1
3）Developinganewproduct,fulfillinganorder,andhiringanewemployeeareexamplesofbusinessprocesses.
4）开发新产品,完成订单,雇佣新员工是业务流程的例子。
Answer:
TRUE
Diff:
1PageRef:
11
AACSB:
ReflectiveThinking
CASE:
Content
Objective:
1.3
3）Afullydigitalfirmproducesonlydigitalgoodsorservices.
全数字公司只生产数码产品或服务。
Answer:
FALSE
Diff:
2PageRef:
11
AACSB:
ReflectiveThinking
CASE:
Content
Objective:
1.1
4）Abusinessmodeldescribeshowacompanyproduces,delivers,andsellsaproductorservicetocreatewealth.
Answer:
TRUE
Diff:
1PageRef:
13
AACSB:
ReflectiveThinking
CASE:
Content
Objective:
1.3
5）Informationtechnology（IT）consistsofallthehardwarethatafirmneedstouseinordertoachieveitsbusinessobjectives,whereasinformationsystemsconsistofallthesoftwareandbusinessprocessesneeded.
Answer:
FALSE
Diff:
2PageRef:
15
AACSB:
UseofIT
CASE:
Content
Objective:
1.3
6）Computersareonlypartofaninformationsystem.
Answer:
TRUE
Diff:
1PageRef:
17
AACSB:
UseofIT
CASE:
Content
Objective:
1.3
7）Informationsystemsliteracydescribesthebehavioralapproachtoinformationsystems,whereascomputerliteracydescribesthetechnicalapproach.
Answer:
FALSE
Diff:
1PageRef:
17
AACSB:
UseofIT
CASE:
Content
Objective:
1.3
8）Thedimensionsofinformationsystemsaremanagement,organizations,andinformationtechnology.
Answer:
TRUE
Diff:
2PageRef:
18
AACSB:
ReflectiveThinking
CASE:
Content
Objective:
1.3
9）Knowledgeworkersassistwithpaperworkatalllevelsofthefirm.
Answer:
FALSE
Diff:
1PageRef:
18
AACSB:
ReflectiveThinking
CASE:
Content
Objective:
1.2
10）Therearefourmajorbusinessfunctions:
Salesandmarketing;manufacturingandproduction;financeandaccounting;andinformationtechnology.
Answer:
FALSE
Diff:
1PageRef:
18-19
AACSB:
ReflectiveThinking
CASE:
Content
Objective:
1.2
11）Inordertounderstandhowaspecificbusinessfirmusesinformationsystems,youneedtoknowsomethingaboutthehierarchyandcultureofthecompany.
Answer:
TRUE
Diff:
2PageRef:
19-20
AACSB:
AnalyticSkills
CASE:
Analysis
Objective:
1.3
12）Businessprocessesarelogicallyrelatedtasksforaccomplishingtasksthathavebeenformallyencodedbyanorganization.
Answer:
FALSE
Diff:
2PageRef:
19
AACSB:
ReflectiveThinking
CASE:
Content
Objective:
1.3
13）Asubstantialpartofmanagementresponsibilityiscreativeworkdrivenbynewknowledgeandinformation.
Answer:
TRUE
Diff:
1PageRef:
20
AACSB:
ReflectiveThinking
CASE:
Content
Objective:
1.2
14）Intranetsallowfirmstoworkeasilywiththird-partysuppliersandvendors.
Answer:
FALSE
Diff:
2PageRef:
21
AACSB:
UseofIT
CASE:
Content
Objective:
1.2
15）AnITinfrastructureprovidestheplatformonwhichthefirmcanbuilditsinformationsystems.
Answer:
TRUE
Diff:
1PageRef:
21
AACSB:
UseofIT
CASE:
Content
Objective:
1.3
16）UPS'suseofWeb-basedtoolsthatallowcustomerstoembedUPSfunctionssuchastrackingandcostcalculationsintotheirownWebsiteswasaninformationsystemssolutionusedtoachievecustomerintimacy.
Answer:
TRUE
Diff:
3PageRef:
13,22
AACSB:
AnalyticSkills
CASE:
Analysis
Objective:
1.2
17）Studieshaveconsistentlyshownthatfirmswhoinvestgreateramountsininformationtechnologyreceivegreaterbenefitsthanfirmsthatinvestless.
Answer:
FALSE
Diff:
2PageRef:
26
AACSB:
UseofIT
CASE:
Content
Objective:
1.4
18）GovernmentandprivatesectorstandardsareexamplesofcomplementarysocialassetsrequiredtooptimizereturnsfromITinvestments.
Answer:
TRUE
Diff:
2PageRef:
27
AACSB:
ReflectiveThinking
CASE:
Content
Objective:
1.4
19）Afirmthatinvestsinefficientbusinessprocessesismakinganinvestmentinorganizationalcomplementaryassets.
Answer:
TRUE
Diff:
2PageRef:
27
AACSB:
ReflectiveThinking
CASE:
Content
Objective:
1.4
20）Thebehavioralapproachtoinformationsystemsleavesasidetechnicalsolutionstoinsteadanalyzethepsychological,social,andeconomicimpactsofsystems.
Answer:
TRUE
Diff:
2PageRef:
29
AACSB:
ReflectiveThinking
CASE:
Content
Objective:
1.3
21）Thesiximportantbusinessobjectivesofinformationtechnologyarenewproducts,services,andbusinessmodels;customerandsupplierintimacy;survival;competitiveadvantage;operationalexcellence;and
信息技术的六重要业务
1目标是新产品、服务和商业模式;newproducts,newservices,newbusinessmodels
2客户和供应商的亲密关系;customerandsupplierintimacy
3生存;survival
4竞争优势;competitiveadvantage
5操作卓越;operationalexcellence
6改进决策。
improveddecisionmaking.
A）提高灵活性。
B）改进决策。
C）改进商业做法。
D）提高效率。
A）improvedflexibility.
B）improveddecisionmaking.
C）improvedbusinesspractices.
D）improvedefficiency.
Answer:
B
Diff:
1PageRef:
12
AACSB:
UseofIT
CASE:
Content
Objective:
1.2
22）DellComputer'suseofinformationsystemstoimproveefficiencyandimplement"masscustomization"techniquestomaintainconsistentprofitabilityandanindustryleadillustrateswhichbusinessobjective?
戴尔计算机使用信息系统提高效率和实施"大规模定制"技术以保持持续的盈利能力和行业领先地位,说明了哪些业务目标？
competitiveadvantage竞争优势
A）提高灵活性
B）改进的商业做法
C）竞争优势
D）生存
A）improvedflexibility
B）improvedbusinesspractices
C）competitiveadvantage
D）survival
Answer:
C
Diff:
3PageRef:
14
AACSB:
UseofIT
CASE:
Synthesis
Objective:
1.2
23）Theuseofinformationsystemsbecauseofnecessitydescribesthebusinessobjectiveof
A）survival.生存---企业的经营目标是生存businessobjective=survival
B）improvedbusinesspractices.
C）competitiveadvantage.
D）improvedflexibility.
利用信息系统的必要性,说明了企业的经营目标
A）生存。
B）改进商业做法。
C）竞争优势。
D）提高灵活性。
Answer:
A
Diff:
2PageRef:
14
AACSB:
UseofIT
CASE:
Content
Objective:
1.2
24）Whichofthefollowingchoicesmayleadtocompetitiveadvantage:
（1）newproducts,services,andbusinessmodels;
（2）charginglessforsuperiorproducts;（3）respondingtocustomersinrealtime?
以下哪种选择可能导致竞争优势:
（1）新产品、服务和商业模式;
（2）
（2）对上级产品收费少;
（3）（3）实时响应客户？
A）1只
B）1和2
C）2和3
D）1、2和3
A）1only
B）1and2
C）2and3
D）1,2,and3
Answer:
D
Diff:
3PageRef:
14
AACSB:
AnalyticSkills
CASE:
Analysis
Objective:
1.2
25）Verizon'simplementationofaWeb-baseddigitaldashboardtoprovidemanagerswithreal-timeinformationsuchascustomercomplaints投诉isanexampleof
A）improvedflexibility.
B）improveddecisionmaking.==Verizon-complaints
C）improvedefficiency.
D）customerandsupplierintimacy.
Verizon实施一个基于Web的数字仪表板,为管理人员提供实时信息,如客户投诉,是
A）提高灵活性。
B）改进决策。
C）提高效率。
D）客户和供应商的亲密关系。
Answer:
B
Diff:
2PageRef:
14
AACSB:
UseofIT
CASE:
Analysis
Objective:
1.2
26）ThemoveofretailbankingtouseATMsafterCitibankunveileditsfirstATMsillustratestheuseofinformationsystemstoachievewhichbusinessobjective?
在花旗银行推出第一款自动取款机后,零售银行使用atm机的举动说明了利用信息系统实现业务目标的方法。
A）提高效率
B）客户和供应商的亲密关系
C）生存survival---citibank--survival---ATM花旗银行ATM说明生存
D）竞争优势
A）improvedefficiency
B）customerandsupplierintimacy
C）survival
D）competitiveadvantage
Answer:
C
Diff:
2PageRef:
14
AACSB:
UseofIT
CASE:
Analysis
Objective:
1.2
27）Whichofthefollowingobjectivesbestdescribesthebusinessstrategybehindthedevelopmentofsmartgrid输电网initiativesbypowercompanies,asdiscussedinthechaptercase?
A）operationalexcellence运营精益化---smartgrid!
!
!
!
powercompanies
B）newproductsandservices
C）competitiveadvantage
D）customersupport
以下哪个目标最好地描述电力公司开发智能电网计划背后的业务策略,如本章所述？
A）业务精益求精
B）新产品和服务
C）竞争优势
D）客户支持
Answer:
A
Diff:
2PageRef:
36-37
AACSB:
AnalyticSkills
CASE:
Analysis
Objective:
1.2
28）Thethreeactivitiesinaninformationsystemthatproducetheinformationorganizationsusetocontroloperationsare
在一个信息系统中进行的三项活动产生了用于控制操作的信息组织,这是
A）信息检索、研究和分析。
B）输入、输出和反馈。
C）输入、处理和输出。
Inputprocessingoutput
D）数据分析、处理和反馈。
A）informationretrieval,research,andanalysis.
B）input,output,andfeedback.
C）input,processing,andoutput.
D）dataanalysis,processing,andfeedback.
Answer:
C
Diff:
1PageRef:
16
AACSB:
UseofIT
CASE:
Content
Objective:
1.3
29）Orderdataforbaseballticketsandbarcodedataareexamplesof
A）rawinput.原始输入---棒球
B）rawoutput.
C）customerandproductdata.
D）salesinformation.
订购数据为棒球票和条形码数据是例子
A）原始输入。
B）原始产出。
C）客户和产品数据。
D）销售信息。
Answer:
A
Diff:
1PageRef:
16
AACSB:
UseofIT
CASE:
Content
Objective:
1.3
30）Theaveragenumberofticketssolddailyonlineisanexampleof
每天平均数量的门票在线销售
A）input.
B）rawdata.
C）meaningfulinformation.非常有意义的信息---是属于棒球
D）feedback.
每天在线销售的门票平均数量是
A）输入。
B）原始数据。
C）有意义的信息。
D）反馈意见。
Answer:
C
Diff:
1PageRef:
16
AACSB:
UseofIT
CASE:
Analysis
Objective:
1.3
31）Output----要先被processed然后才可以---output
A）isfeedbackthathasbeenprocessedtocreatemeaningfulinformation.
B）isinformationthatisreturnedtoappropriatemembersoftheorganizationtohelpthemevaluatetheinputstage.
C）transfersdatatothepeoplewhowilluseitortotheactivitiesforwhichitwillbeused.
D）transfersprocessedinformationtothepeoplewhowilluseitortotheactivitiesforwhichitwillbeused.
输出
A）是已处理以创建有意义的信息的反馈。
B）是返回给组织的适当成员以帮助他们评估输入阶段的信息。
C）将数据传送给将使用它的人员或用于其将使用的活动。
D）将被处理的信息转交给将使用它的人或将被使用的活动。
Answer:
D
Diff:
1PageRef:
16
AACSB:
UseofIT
CASE:
Content
Objective:
1.3
32）Convertingrawdataintoamoremeaningful更有意义formiscalledprocessing
A）capturing.
B）processing.
C）organizing.
D）feedback.
将原始数据转换为更有意义的形式称为
A）捕获。
B）处理。
C）组织。
D）反馈意见。
Answer:
B
Diff:
1PageRef:
16
AACSB:
Useo
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