实用文档Human Resource DirectorD.docx

实用文档Human Resource DirectorD.docx

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实用文档HumanResourceDirectorD

HUMANRESOURCESDIRECTOR

EQUALOPPORTUNITYGUIDELINES

FORCONDUCTINGINTERVIEWS

Itisimportanttofocusonjob-relatedissues:

-Useatargetedselectionapproach.

-Beknowledgeableaboutthedutiesandresponsibilitiesofthejob.

-Establishaspecifictimeperiodforinterviewinganddonotallowinterruptions.

-Evaluatetheapplicantasacandidateforaspecificjob.

-Focusonlyonskillsthatarenecessarytoperformthejob.

-Ifdisabilityisknown,checkwithStaffingtoensureneededaccommodationshavebeenmadefortheinterviewprocess.

-Ifdisabilityisknown,inquiriesastothenatureorseverityofthedisabilitycannotbediscussed.

Don’tinquireaboutorbasehiringdecisionsonissuesofapersonalnature:

-Race,nationalorigin,religion,age,veteran/militarystatus,disability,sex.

-Maritalandfamilystatus,suchaschildcarearrangements,childreninthehousehold,pregnancyand/orplanstohavechildren.

-Heightorweight.

-FriendsorrelativesworkingfortheCompany.

-Creditrating,financialdata,orgarnishmentorarrestrecords.

-Placeorresidence.

-Negativereportsbyapreviousemployer（unlessapplicanthasanopportunitytoreply）.

-Requirementsthatarenotnecessaryforthejob.

Promises:

-Don’tmakeany“contractual”promisesregardingemploymentorfuturecareeropportunities（e.g.,“youwillbepromotedaftertwoyears”）.

Ifthecandidatevolunteerspersonalandnon-jobrelatedissues,youshouldnotdiscusstheissuesorconsidertheminyouremploymentdecision.

KEYBACKGROUNDREVIEW

EDUCATIONALBACKGROUND（ifappropriate）

College

Degree/Major

GPA

outof

TechnicalSchool

Degree/Major

GPA

outof

HighSchool

Degree/Major

GPA

outof

OtherEducation/Training

What___________________________coursesdidyoutake?

（Askaboutcoursespertinenttotheposition）

Bestclasses?

Why?

Worstclasses?

Why?

KEYBACKGROUNDREVIEW

WORKBACKGROUND（Job1）

Job/Experience:

_______________________________________________________________

Whatwere/areyourmajorresponsibilities/duties?

Anychangeinresponsibilities?

Anysupervisory/managerialresponsibility?

Howmanypeoplewereyouresponsiblefor?

Whydidyou（areyouplanningto）leave?

WORKBACKGROUND（Job2）

Job/Experience:

_______________________________________________________________

Whatwere/areyourmajorresponsibilities/duties?

Anychangeinresponsibilities?

Anysupervisory/managerialresponsibility?

Howmanypeoplewereyouresponsiblefor?

Whydidyou（areyouplanningto）leave?

LEADING:

Createsdesiredchangesbyhelpingothersseeandfeelhowthingscanbedifferentandbetter;establishesperformanceexpectationsofothersneededteobringaboutaction.

（D）Haveyoubeeninasituationinwhichyouwereabletohaveasignificanteffectonyourorganization’sbusinessdirection?

Whatwerethechallenges?

SituationStepstakenResult

TEAMWORK:

Workscollaborativelywithothers,asappropriate,toaccomplishgoalsandobjectives;buildsandmaintainsconstructivepartnerships.

（D）Givemeanexampleofanideayou’vepresentedthatrequiredyourteam’s“buy-in.”Howdidyoumodifyyourbehaviortoinfluenceteammembers’opinions?

Idea（s）ActionResult

PROBLEMSOLVING:

Identifiesproblemsanddevelopseffectiveapproachestoresolvingproblems,settlingissues,orprovidingdirection.

（D）Describethebiggestwork-relatedproblemsyouhavefacedinthepastsixmonths.Howdidyouhandlethem?

Problem（s）Howhandled/WhyResult

COMMUNICATION:

Expressesideasclearly,conciselyandeffectively;listenstoandrespondsappropriatelytoothers.Createsanenvironmentinwhichappropriateinformationflowsfreelyinallorganizationaldirections.

（D）Givemeanexampleofwhenyouvariedyourcommunicationstyletomeettheneedsofthepersonorgroupyouweredealingwith.Wasiteffectiveandhowdidyouknow?

SituationApproachOutcome

JOBFIT/MOTIVATION:

Theextenttowhichactivitiesandresponsibilitiesavailableinthejoboverlapwithactivitiesandresponsibilitiesthatresultinpersonalsatisfaction.

（D）Jobsdifferinthedegreetowhichunexpectedchangescandisruptresponsibilities.Howdoyoufeelwhenthishappens?

Why?

Tellmeaboutatimewhenthishappenedrecently.

DisruptionHowfeltWhy

CONTINUOUSLEARNINGANDIMPROVEMENT:

Continuouslyassimilatingandapplying,inatimelymanner,newknowledge,information,technologies,andskillthatimprovepersonalandprofessionalproductivityandjobperformance.

（D）Identifyasubjectmatterthatyourecentlyknewlittleaboutbutwantedmoreknowledgeof.Whatdidyoudotoacquiremoreknowledge?

Howcanthatknowledgebenefityou,eitherpersonallyorprofessionally?

SubjectMatterActionResult

PROJECTMANAGEMENT:

Understandsanduseseffectivetoolsandtechniquestoplan,secureresourcesfor,manage,assess,andensuretheprogressandultimatecompletionofdesignatedprojects.

（D）Whattypesofprojectplanningoradministrationdidyoudoinyourjobat___________?

Tellmeaboutsomeoftheseprojects.

Project（s）Howplanned/organizedResult

FLEXIBILITY:

Adaptsbehaviorandapproachesindealingwithchangingsituationsandpeople;isopen-mindedandadjustsprioritiesinresponsetounanticipatedevents.Functionseffectivelyinambiguoussituation.

（D）Whenwasthelasttimeyoudisagreedwithanewpolicyorprocedureinstitutedbytopmanagement?

Why?

Whatdidyoudo?

ChangeWhydisagreedYourreaction

HUMANRESOURCESMANAGER

CandidateName:

InterviewerName:

InterviewDate:

DIMENSION

RATING

LEADING:

Createsdesiredchangesbyhelpingothersseeandfeelhowthingscanbedifferentandbetter;establishesperformanceexpectationsofothersneededtobringaboutaction.

TEAMWORK:

Workscollaborativelywithothers,asappropriate,toaccomplishgoalsandobjectives;buildsandmaintainsconstructivepartnerships.

PROBLEMSOLVING:

Identifiesproblemsanddevelopseffectiveapproachestoresolvingproblems,settlingissues,orprovidingdirection.

COMMUNICATION:

Expressesideasclearly,conciselyandeffectively;listenstoandrespondsappropriatelytoothers.Createsanenvironmentinwhichappropriateinformationflowsfreelyinallorganizationaldirections.

JOBFIT/MOTIVATION:

Theextenttowhichactivitiesandresponsibilitiesavailableinthejoboverlapwithactivitiesandresponsibilitiesthatresultinpersonalsatisfaction.

CONTINUOUSLEARNINGANDIMPROVEMENT:

Continuouslyassimilatingandapplying,inatimelymanner,newknowledge,information,technologies,andskillthatimprovepersonalandprofessionalproductivityandjobperformance.

PROJECTMANAGEMENT:

Understandsanduseseffectivetoolsandtechniquestoplan,secureresourcesfor,manage,assess,andensuretheprogressandultimatecompletionofdesignatedprojects.

FLEXIBILITY:

Adaptsbehaviorandapproachesindealingwithchangingsituationsandpeople;isopen-mindedandadjustsprioritiesinresponsetounanticipatedevents.Functionseffectivelyinambiguoussituation.

Post-InterviewInstructions

1.IdentifycompleteSTARsthroughouttheInterviewGuide.

2.CategorizeSTARsintoappropriatecompetencyorskillareas.

3.IndicatewhethereachSTARiseffective（+）orineffective（-）.

4.ConsidertheweightofeachSTARaccordingtoitsmostrecent,impact,andsimilaritytopresentjob.

5.Determineandrecordratinginthe"Rating"box（lowerright-handcornerofthepageforeachcompetencyorskillarea）.Usethefollowingratingsystem:

E

-

Excel:

Theindividualdemonstrateswell-developedexpertise,andisconsideredhighlyskilledandinfluentialinthiscompetencyorskillarea;canprovideexpertadvice,andtrainordevelopothersinthiscompetencyorskillarea.

P

-

Proficient:

Theindividualhasgreatknowledgeandexperienceinthiscompetencyorskillarea;welladvanced;morethanacceptableinthisarea.

C

-

Competent:

Theindividualhasrequisiteoradequateabilityinthiscompetencyorskillarea;meetsthecriteriaforsuccessfulperformanceinthiscompetencyorskillarea.

G

-

Gap:

Theindividualisnotfullycompetentinthisarea.Theindividualmayhavehadlimitedtonoopportunitytodemonstratethisskillorcompetency,butthereiseveryreasontobelievethathe/shewillbeabletosufficientlydevelopthisskillorcompetencyinareasonableperiodoftime;withguidance,practice,and/orreinforcement.

V

-

Void:

Theindividualisnotfullycompetentinthisarea,andwillnotbeabletosufficientlydevelopthisskillorcompetencyinareasonableperiodoftime.

ForNF

FitorNotaFitisusedtoassessMotivationalFit

ClarifyingRatings:

Useasneededwiththeaboveratings.

n

-

Noopportunitytoobserveorassess.

w

-

Weak;wantmoredata（forexample,Cw）,usewhenjustoneSTARiscollectedforacompetencyorskillarea.

h

-

Toohigh

HUMANRESOURCESMANAGER

CANDIDATE:

INTERVIEWDATE:

INTERVIEWERSCONSENSUS

A

B

C

D

E

CONSENSUS

LEADING

TEAMWORK

PROBLEMSOLVING

COMMUNICATION

JOBFIT/MOTIVATION

CONTINUOUSLEARNINGANDIMPROVEMENT

PROJECTMANAGEMENT

FLEXIBILITY

Interviewers:

A=

D=

B=

E=

C=

Strengths

Concerns/DevelopmentalAreas

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∙

∙

∙

∙

∙

∙

∙

∙

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NextSteps

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