完整版供应链管理第三版Unit1习题与答案.docx
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完整版供应链管理第三版Unit1习题与答案
Chapter1
UnderstandingtheSupplyChain
True/False
1.Asupplychainincludesonlytheorganizationsdirectlyinvolvedinsupplyingcomponentsneededformanufacturing.
Answer:
False
Difficulty:
Moderate
2.Asupplychainconsistsofallpartiesinvolved,directlyorindirectly,infulfillingacustomerrequest.
Answer:
True
Difficulty:
Moderate
3.Asupplychaincouldbemoreaccuratelydescribedasasupplynetworkorsupplyweb.
Answer:
True
Difficulty:
Moderate
4.Theobjectiveofeverysupplychainistomaximizetheoverallvaluegenerated.
Answer:
True
Difficulty:
Easy
5.Theobjectiveofeverysupplychainistomaximizethevaluegeneratedforthemanufacturingcomponentofthesupplychain.
Answer:
False
Difficulty:
Moderate
6.Everysupplychainmustincludeall5stages.
Answer:
False
Difficulty:
Easy
7.Thecycleviewofasupplychainholdsthattheprocessesinasupplychainaredividedintoaseriesofactivitiesperformedattheinterfacebetweensuccessivestages.
Answer:
True
Difficulty:
Moderate
8.Thecycleviewofasupplychainholdsthattheprocessesinasupplychainaredividedinto2categoriesdependingonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders.
Answer:
False
Difficulty:
Moderate
9.Thepush/pullviewofasupplychainholdsthattheprocessesinasupplychainaredividedinto2categoriesdependingonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders.
Answer:
True
Difficulty:
Easy
10.Thepush/pullviewofasupplychainholdsthattheprocessesinasupplychainaredividedintoaseriesofactivitiesperformedattheinterfacebetweensuccessivestages.
Answer:
False
Difficulty:
Easy
11.Theobjectiveofthecustomerarrivalprocessistomaximizetheconversionofcustomerarrivalstocustomerorders.
Answer:
True
Difficulty:
Moderate
12.Theobjectiveofthecustomerarrivalprocessistoensurethatordersarequicklyandaccuratelyenteredandcommunicatedtootheraffectedsupplychainprocesses.
Answer:
False
Difficulty:
Moderate
13.Theobjectiveofcustomerorderentryistoensurethatordersarequicklyandaccuratelyenteredandcommunicatedtootheraffectedsupplychainprocesses.
Answer:
True
Difficulty:
Moderate
14.Theobjectiveofcustomerorderentryistomaintainarecordofproductreceiptandcompletepayment.
Answer:
False
Difficulty:
Hard
15.Thereplenishmentcycleoccursattheretailer/distributorinterface.
Answer:
True
Difficulty:
Hard
16.Thereplenishmentcycleoccursatthedistributor/manufacturerinterface.
Answer:
False
Difficulty:
Hard
17.Thereplenishmentcycleisinitiatedwhenasupermarketrunsoutofstockofaparticularitem.
Answer:
True
Difficulty:
Hard
18.Thereplenishmentcycleisinitiatedwhencustomersloaditemsintendedforpurchaseintotheircarts.
Answer:
False
Difficulty:
Hard
19.Themanufacturingcycleoccursatthedistributor/manufacturerinterface.
Answer:
True
Difficulty:
Moderate
20.Themanufacturingcycleoccursatthemanufacturer/supplierinterface.
Answer:
False
Difficulty:
Moderate
21.Theproductionschedulingprocessinthemanufacturingcycleissimilartotheorderentryprocessinthereplenishmentcycle.
Answer:
True
Difficulty:
Hard
22.Theproductionschedulingprocessinthemanufacturingcycleissimilartotheorderfulfillmentprocessinthereplenishmentcycle.
Answer:
False
Difficulty:
Hard
23.Theprocurementcycleoccursatthemanufacturer/supplierinterface.
Answer:
True
Difficulty:
Easy
24.Theprocurementcycleoccursattheretailer/distributorinterface.
Answer:
False
Difficulty:
Easy
25.Thecycleviewofthesupplychainisusefulwhenconsideringoperationaldecisions,becauseitspecifiestherolesandresponsibilitiesofeachmemberofthesupplychain.
Answer:
True
Difficulty:
Moderate
26.Thecycleviewofthesupplychainisusefulwhenconsideringoperationaldecisions,becauseitcategorizesprocessesbasedonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders.
Answer:
False
Difficulty:
Moderate
27.Thepush/pullviewofthesupplychainisusefulwhenconsideringstrategicdecisionsrelatingtosupplychaindesign,becauseitcategorizesprocessesbasedonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders.
Answer:
True
Difficulty:
Moderate
28.Thepush/pullviewofthesupplychainisusefulwhenconsideringstrategicdecisionsrelatingtosupplychaindesign,becauseitspecifiestherolesandresponsibilitiesofeachmemberofthesupplychain.
Answer:
False
Difficulty:
Moderate
29.Pullprocessesmayalsobereferredtoasreactiveprocesses.
Answer:
True
Difficulty:
Easy
30.Pullprocessesmayalsobereferredtoasspeculativeprocesses.
Answer:
False
Difficulty:
Easy
31.Pushprocessesmayalsobereferredtoasspeculativeprocesses.
Answer:
True
Difficulty:
Easy
32.Pushprocessesmayalsobereferredtoasreactiveprocesses.
Answer:
False
Difficulty:
Easy
33.Allsupplychainactivitieswithinafirmbelongtooneofthreemacroprocesses–CRM,ISCMandSRM.
Answer:
True
Difficulty:
Easy
34.Thereisacloseconnectionbetweenthedesignandmanagementofsupplychainflowsandthesuccessofasupplychain.
Answer:
True
Difficulty:
Easy
MultipleChoice
1.Whichofthefollowingisnotastagewithinatypicalsupplychain?
a.Customers
b.Retailers
c.Wholesalers/Distributors
d.Manufacturers
e.Alloftheabovearestageswithinatypicalsupplychain.
Answer:
e
Difficulty:
Easy
2.Whichofthefollowingisnotastagewithinatypicalsupplychain?
a.Customers
b.Retailers
c.Wholesalers/Distributors
d.Merchandisers
e.Component/Rawmaterialsuppliers
Answer:
d
Difficulty:
Easy
3.Supplychainprofitabilityis
a.notcorrelatedtothevaluegeneratedbythevariousstagesofthesupplychain.
b.thetotalprofittobesharedacrossallsupplychainstages.
c.thedifferencebetweentherevenuegeneratedfromthecustomerandtheoverallcostacrossthesupplychain.
d.thetotalrevenuegeneratedbythedistributorstageofthesupplychain.
e.bandconly
Answer:
e
Difficulty:
Difficult
4.Successfulsupplychainmanagementrequireswhichofthefollowingdecisionphases?
a.supplychainstrategy/design
b.supplychainplanning
c.supplychainoperation
d.alloftheabove
e.aandbonly
Answer:
d
Difficulty:
Moderate
5.Thedecisionphasesinasupplychaininclude
a.productionscheduling.
b.customerrelationshipmanagement.
c.supplychainoperation.
d.supplychainorientation.
e.alloftheabove
Answer:
c
Difficulty:
Moderate
6.Thecycleviewofasupplychainholdsthat
a.theprocessesinasupplychainaredividedinto2categories.
b.theprocessesinasupplychainaredividedintoaseriesofactivitiesperformedattheinterfacebetweensuccessivestages.
c.allprocessesinasupplychainareinitiatedinresponsetoacustomerorder.
d.allprocessesinasupplychainareperformedinanticipationofcustomerorders.
e.Noneoftheabovearetrue.
Answer:
b
Difficulty:
Moderate
7.Thepush/pullviewofasupplychainholdsthat
a.theprocessesinasupplychainaredividedintoaseriesofactivitiesperformedattheinterfacebetweensuccessivestages.
b.allprocessesinasupplychainareinitiatedinresponsetoacustomerorder.
c.allresponseinasupplychainareperformedinanticipationofcustomerorders.
d.theprocessesinasupplychainaredividedinto2categoriesdependingonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders.
e.Noneoftheabovearetrue.
Answer:
d
Difficulty:
Moderate
8.Whichofthefollowingisnotacycleinthesupplychaincycleview?
a.Analysiscycle
b.Customerordercycle
c.Replenishmentcycle
d.Manufacturingcycle
e.Procurementcycle
Answer:
a
Difficulty:
Moderate
9.Whichofthefollowingisnotacycleinthesupplychaincycleview?
a.Customerordercycle
b.Replenishmentcycle
c.Manufacturingcycle
d.Procurementcycle
e.Alloftheabovearepartofthesupplychaincycleview.
Answer:
e
Difficulty:
Moderate
10.Thecustomerordercycleoccursatthe
a.customer/retailerinterface.
b.retailer/distributorinterface.
c.distributor/manufacturerinterface.
d.manufacturer/supplierinterface.
e.noneoftheabove
Answer:
a
Difficulty:
Easy
11.Whichofthefollowingisnotaprocessinthecustomerordercycle?
a.Customerarrival
b.Customerqualification
c.Customerorderentry
d.Customerorderfulfillment
e.Customerorderreceiving
Answer:
b
Difficulty:
Moderate
12.Customerarrivalrefersto
a.thepointintimewhenthecustomerhasaccesstochoicesandmakesadecisionregardingapurchase.
b.thecustomerinformingtheretailerofwhattheywanttopurchaseandtheretailerallocatingproducttothecustomer.
c.theprocesswhereproductispreparedandsenttothecustomer.
d.theprocesswherethecustomerreceivestheproductandtakesownership.
e.noneoftheabove
Answer:
a
Difficulty:
Moderate
13.Theobjectiveofthecustomerarrivalprocessisto
a.getthecorrectorderstocustomersbythepromisedduedateatthelowestpossiblecost.
b.maintainarecordofproductreceiptandcompletepayment.
c.maximizetheconversionofcustomerarrivalstocustomerorders.
d.ensurethatordersarequicklyandaccuratelyenteredandcommunicatedtootheraffectedsupplychainprocesses.
e.noneoftheabove
Answer:
c
Difficulty:
Easy
14.Customerorderentryis
a.thepointintimewhenthecustomerhasaccesstochoicesandmakesadecisionregardingapurchase.
b.thecustomerinformingtheretailerofwhattheywanttopurchaseandtheretailerallocatingproducttothecusto
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