最新Example 3中山大学商务沟通汇编.docx
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最新Example3中山大学商务沟通汇编
Example1
Supposeyou’vebeenhavingtroublewithyoureyesandyoudecidetogotoanoptometrist(验光师,配镜师)forhelp.Afterbrieflylisteningtoyourcomplaint,hetakesoffhisglassesandhandsthemtoyou.
“Puttheseon,”hesays.“I’vewornthispairofglassesfortenyearsnowandthey’vereallyhelpedme.Ihaveanextrapairathome;youcanwearthese.”
Soyouputthemon,butitonlymakestheproblemworse.
“Thisisterrible!
”youexclaim.“Ican’tseeathing!
”
“Well,what’swrong?
”heasks.“Theyworkgreatforme.Tryharder.”
“I’mtrying,”youinsist.“Everythingisablur.”
“Areyouungrateful!
”hechides.“AndafterallI’vedonetohelpyou!
”
Example2
美国著名企业家玫琳凯曾因男同事的歧视而备受困扰,在第一次参加优秀人员颁奖大会时,她激动起来并立志成为“销售女王”。
受到大会鼓舞,她走到总裁弗兰克面前,告诉他她要成为最好的销售代表,弗兰克的回答出乎意料,
“他抓住我的手,紧紧握住几分钟,然后坚定地看着我的双眼,说‘你知道,我认为你可以。
’”据玫琳凯自己说,弗兰克的话改变了她的一生。
Ijustsaidtotheman,“letmeseeifIreallyunderstandwhatyourpositionisandwhatyourconcernsaboutmyrecommendationsreallyare.WhenyoufeelIunderstandthem,thenwe’llseewhethermyproposalhasanyrelevanceornot.
Ireallytriedtoputmyselfinhisshoes.Itriedtoverbalizehisneedsandconcerns,andhebegantoopenup.
ThemoreIsensedandexpressedthethingshewasworriedabout,theresultsheanticipated,themoreheopenedup.
ThenIgotthedeal.
Example3
Let’stakealookatwhatwellmightbeatypicalcommunicationbetweenafatherandhisteenageson.1)Lookatthefather’swordsintermsofthefourdifferentresponsesjustdescribed.2)Lookmorecarefullyattheson---notjusthiswords,buthisthoughtsandfeelingsandthepossibleeffectsofsomeofhisdad’sautobiographicalresponses.
“Boy,Dad,I’vehadit!
Schoolisforthebirds!
”
“What’sthematter,son?
“it’stotallyimpractical.Idon’tgetathingoutofit.”
“Well,youjustcan’tseethebenefitsyet,son.IfeltthesamewaywhenIwasyourage.Irememberthinkingwhatawastesomeoftheclasseswere.Butthoseclassesturnedouttobethemosthelpfultomelateron.Justhanginthere.Giveitsometime.”
“I’vegivenittenyearsofmylife!
Canyoutellmewhatgood“xplusy”isgoingtobetomeasanautomechanic?
”
“Anautomechanic?
You’vegottobekidding.”
“No,I’mnot.LookatJoe.He’squitschool.He’sworkingoncars.Andhe’smakinglotsofmoney.Nowthat’spractical.”
“ITmaylookthatwaynow.butseveralyearsdowntheroad,Joe’sgoingtowishhe’dstayedinschool.Youdon’twanttobeanautomechanic.Youneedaneducationtoprepareyouforsomethingbetterthanthat.”
“Idon’tknow.Joe’sgotaprettygoodsetup.”
“look,son,haveyoureallytried?
”
“I’vebeeninhighschooltwoyearsnow.SureI’vetried.It’sjustawaste.”
“That’sahighlyrespectedschool,Son.Givethemalittlecredit.”
“Well,theotherguysfeelthesamewayIdo.”
“DoyourealizehowmanysacrificesyourmotherandIhavemadetogetyouwhereyouare?
Youcan’tquitwhenyou’vecomethisfar.”
“Iknowyou’vesacrificed,Dad.Butit’sjustnotworthit.”
“Look,maybeifyouspentmoretimedoingyourhomeworkandlesstimeinfrontofTV…”
“Look,Dad.It’sjustnogood.Oh…nevermind!
Idon’twanttotalkaboutthisanyway.”
D.支付融资租入固定资产的租赁费作为筹资活动现金流出Example4
①甲公司出租办公楼在合并报表中不应该作为投资性房地产反映,而应该作为固定资产反映,视同办公楼没有出租给集团内部。
“Boy,Dad,I’vehadit!
Schoolisforthebirds!
”
“You’rereallyfrustratedaboutschool.”
3、管理信息系统由四大组成部件组成,即、、信息用户和信息管理者。
“Isuream.It’stotallyimpractical.I’mnotgettingathingoutofit.”
“Youfeellikeschool’snotdoingyouanygood.”
系统设计的方法:
主要还是自顶向下结构化的设计方法,但是在局部环节上,或是针对某些较小的系统,可采用原型方法、面向对象方法。
“Well,yeah.I’mjustnotlearninganythingthat’sgoingtohelpme.Imean,lookatJoe.He’sdroppedoutofschoolandhe’sworkingoncars.He’smakingmoney.Nowthat’spractical.”
“YoufeelthatJoereallyhastherightidea.”
二、选择题(每小题2分,共计40分)“Well,Iguesshedoesinaway.Heisreallymakingmoneynow.butinafewyears,Ibethe’llprobablybetickedoffathimself.”
贷:
工程施工——合同毛利42“YouthinkJoe’sgoingtofeelhemadethewrongdecision.”
“He’sgotto.Justlookatwhathe’sgivingup.Imean,ifyoudon’thaveaneducation,youjustcan’tmakeitinthisworld.”
C.异型输血“Educationisreallyimportant.”
A.组织凝血活酶大量入血D.单核吞噬细胞系统功能抑制“Oh,yeah.Imean,ifyoudon’thaveadiploma,ifyoucan’tgetjobsorgotocollege,whatareyougoingtodo?
You’vejustgottogetaneducation.”
“It’simportanttoyourfuture.”
调整分录:
“Itis.And…youknowwhat?
I’mreallyworried.Listen,youwon’ttellMom,willyou?
”
【答案】:
ABCD“Youdon’twantyourmothertofindout.”
“Well,notreally.Oh,Iguessyoucantellher.She’llprobablyfindoutanyway.”