1、学士学位论文business plan for sweet coffee 编号 淮安信息职业技术学院 毕业论文 题 目 Business Plan for “Sweet Coffee”学生姓名许慧学 号57011107系 部商学院专 业商务英语班 级570111指导教师【张静秋】 【讲师】顾问教师【姓名】【专业技术职务】 二一二年六月学号:57011107 Business Plan for “Sweet Coffee”“甜心咖啡”商业策划书Xu HuiUnder the Supervision of Zhang JingqiuJune 2013AbstractIn this Business
2、 plan, we will open a Coffee called Sweet Coffee. It is located in Huaian College town as a western restaurant for leisure time. With the development of economy and increase of college students in Huaian area, we believe that our Coffee will have a great market opportunity. However, our Coffee will
3、face a continued market competition, so we decide to make this marketing plan to promote the growth of our restaurant. We will analyze the environment in order to define the target market. To find our potential consumers, we made a market research which is clear for us to understand. Then, we will m
4、ake a SWOT analysis to find the problems and opportunities for our business. By analyzing the target market and using SWOT analysis, we draw a brief conclusion of the development of our Coffee shop. Then, we come up with the significant marketing mix strategy, which can help me better operate this c
5、offee shop. And we make a financial analysis for our Coffee to run it smoothly and efficiently by monitoring our operation.We strongly believe that our business will be a success. Central, local government and college support college students to start their own businesses, so our businesses must hav
6、e a good commercial opportunity.Key words: Huaian college town ,potential consumers, marketing strategy摘 要 在这个营销计划,我们将开一个叫甜心的咖啡馆。它作为休闲西餐厅建于淮安市大学城.随着经济的发展,和淮安地区学生的人数增多。我们相信我们的咖啡馆将有一个庞大的市场机会。然而,我们的咖啡馆也将面临持续的市场竞争,所以我们决定让这个营销计划来促进发展我们的餐厅。我们将分析环境,以确定目标市场。为了找到我们的潜在消费者,我们做了一个市场调研,以便我们更加我们清楚了解。然后,我们会做一个SWOT
7、分析,用来找出我们业务中的问题和机遇。通过分析目标市场,和SWOT分析,我们对于我们的咖啡馆得出一个简单的结论。然后,我们想出了显着的市场营销组合策略,这可以帮助我们更好地经营这家咖啡店。此外为了咖啡馆能够更加平稳的运行,我们也为咖啡馆做了一个财务分析来监控我们的操作。我们坚信,我们的业务将会是成功的。中央、地方政府和大学都支持大学生创业,所以我们的企业一定有一个好的商业机会。关键词:淮安大学城,潜在消费者,营销策略ContentsAbstract I摘 要 IIChapter 1 Introduction 11.1 Background 11.2 Sweet Coffee 11.2.1 Ph
8、ilosophy 21.2.2 Mission 21.2.3 Service Guideline 21.2.4 Our Goal 21.2.5 Our product 21.2.6 Function of coffee 3Chapter 2 SWOT Analysis 52.1 Strength 52.2 Weakness 52.3 Opportunity 52.4 Threat 6Chapter 3 Marketing Strategy 73.1Strategy types 73.1.1Development Strategy 73.1.3Product Strategy 73.1.4Sal
9、es Strategy 83.1.5Service Strategy 83.2 Analysis of Strategic Issues 83.2.1 High-End or Low-End? 8Chapter 4 Market Analysis and Positioning 104.1 The Market Analysis 104.2 Economic analysis 104.3 Consumeranalysis 114.4 Cafe Marketing Mix Strategies 11Chapter 5 Implementation and control 135.1 Our En
10、trepreneurial Team 135.2Responsibilities and Resume of Core Management 135.2.1General Manager and Executive Director 135.2.2 Administrative Manager 135.2.3Marketing Executive 135.3 The Plan of Implementation and Control for College Students Consumers 5.3.1 The Pre-publicity Strategies and Objectives
11、 14Acknowledgments 15Chapter 6 Conclusion 16Bibliography 17Chapter 1 Introduction1.1 BackgroundChina is one of the worlds four ancient civilizations; it has a long history and culture, especially the Chinese food culture. Chinese peoples eating habits are different from those of other countries; bot
12、h eating and drinking are very particular. Many foreign friends have this quite interested. Today, China is constantly subject to the impact of foreign cultures; many Chinese people have become accustomed to western style of life.With the development of society, the pace of life of people continue t
13、o accelerate, students living on campus are not only under the pressure brought by learning, but also bear the pressure brought by the future employment. University life has become abnormal monotonous and simple, therefore in the deep mind, most students are eager to have a suitable leisure and rela
14、xation area.However, due to the remote location and winter and summer vacations operating off-season, and other reasons, few well-known Western-style fast-food restaurants come to enter the market. Some Western restaurants are expensive, so that few students will eat in them.We have decided with the
15、 price advantage and quality services, the traditional business and e-commerce management mode to first enter this market and build our new restaurant: Sweet Coffee.Sweet coffee bar is determined to become a daily necessity for coffee addicts, a place to dream of as you try to escape the daily stres
16、ses of life andjust acomfortable place to meet your friends or to read a book, all in one. With the growing demand for high-quality gourmet coffee and great service, Sweet will capitalize on its proximity to the Huaian college town to build a core group of repeat customers. Sweet will offer its cust
17、omers the best prepared coffee in the area that will be complimented with pastries, as well as free books that its patrons can read to enjoy their visit.The company will operate a 200 square metres coffee bar within a walking distance from Huaian college town. The company will operate a 200square me
18、tres coffee bar within a walking distance from Huaian college town. 1.2 Sweet CoffeeSweet Coffee will fill the blank of Western fast-food restaurants in Huaian. It is located in the scenic and elegant university town. There are dozens of colleges and universities around it. Potential market is vast.
19、The restaurant owns high-quality management personnel and advanced management mode - the combination of virtual team management and traditional management. The restaurant will employ the professional chefs of western food and purchase advanced manufacturing equipment.Sweet coffee will be known all o
20、ver the whole country for the quality and taste of our trademark Mocha Italia blend. In the future, we will slow-roasting our own coffee beans. Our attention to detail even extends to the training of our coffee experts, or “Baristas” as they are known,who make and serve the coffee for you. This pass
21、ion for perfection is what makes Sweet coffee special.Now you can experience the ultimate handcrafted coffee for yourself in our brand new Sweet coffee store. As well as a great range of authentic coffee drinks, delicious sandwiches and tempting cakes and pastries, you can always be sure of finding
22、a warm welcome there.1.2.1 PhilosophySweet coffee cafe will be a star, it has a comfortable leisure environment. you can choose a variety of coffee varieties, and choice of desserts from different countries. We also prepare a special dessert for customers ,who do not eat sugar .1.2.2 MissionSweet co
23、ffee will make its best effort to create a unique place where customers can socialize with each other in a comfortable and relaxing environment while enjoying the best brewed coffeeor espresso and pastries in town. We will be in the business of helping our customers to relieve their daily stresses b
24、y providing piece of mind through great atmosphere convenient location, friendly customer service, and products of consistently high quality. Sweet coffee will invest its profits to increase the employee satisfaction while providing stable return to its shareholders.1.2.3 Service Guideline“ Quality
25、first, service upmost,Health is the highest,”s the service guideline that our company keeps always.Our mission is to make you enjoy your consumption.We offer our customers with top-quality products and excellent service.1.2.4 Our Goal Our products are very rich in species. We explore the connotation
26、 of the campus culture, business culture, coffee culture, as well as dining culture. We have an excellent opportunity because the number and size of University City have reached a certain level, and continue to increase and expand. Our capital recovery cycle is relatively short which will help us to
27、 re-investment.1.2.5 Our productCappuccinoCappuccino is an Italian coffee of a kind of change, namely on the partial strong coffee, pour in the steam foaming milk, at this time the color of coffee like cappuccino monks church overlying turban dark brown coat, coffee, hence the name.Black coffeeBlack
28、 coffee is without any modification of coffee, black coffee is brought about by the taste of coffee of the original feeling. Black coffee set the coffee bitter sweet glycol acid mixed characteristics, it is original and straightforward, deep and intriguing.Some dessertThere are many kinds of our des
29、sert, they are affordable, and there are little sugar inside. We insure it will be taste very well and it isnt easy to get fat.1.2.6 Function of coffeeSweet coffee is designed to provide better and more quality services, emphasizing the Food and Health1 . Coffee contains certain nutrients. Coffee co
30、ntains niacin vitamin B, baked beans with higher levels . And a free fatty acid , caffeine , tannic acid.2 . Coffee is good for the skin . Coffee can promote metabolism, digestive organs can be adjusted , has a great influence on constipation . Use coffee powder bath is a warm therapy, there is weig
31、ht loss.3 . Coffee can reduce fatigue. Eliminate fatigue , we must supplement nutrition, rest and sleep , promote metabolism, and coffee has these features.4 . One day three cups of coffee can prevent gallstones . For caffeinated coffee , can stimulate the gallbladder and bile easy to reduce the for
32、mation of cholesterol gallstones , the latest Harvard University researchers found that men and two to three cups of coffee a day are 40 percent lower than the probability .5 . Coffee drinkers prevent radiation damage . Radiation damage , especially electrical radiation has become a more prominent kind of pollution . India has atomic researchers on mice this conclusion can be applied to humans.6 . The heal
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