宾馆酒店英语门口2.docx

1、宾馆酒店英语门口2(一) 宾馆酒店英语-门口2(二) 宾馆酒店英语-应接服务3(三) 宾馆酒店英语-问候语5(四) 宾馆酒店英语-问讯处5(五) 宾馆酒店英语-入住 7(六) 宾馆酒店英语-客房服务10(七) 宾馆酒店英语-结账12(八) 宾馆酒店英语-销售 13(九) 宾馆酒店英语-预定 16(一十) 宾馆酒店英语-简明常用语17(一十一) 宾馆酒店英语-餐厅用语 26(一十二) 宾馆酒店英语-部门名称 29(一十三) 宾馆酒店英语-常用词汇 30(一十四) 宾馆酒店英语-服务台词汇 32(一十五) 中国小吃英文表达 35The basic English for hotel service

2、宾馆酒店英语-门口 At the Entrance1Welcome to our hotel欢迎光临。2So you have got altogether four pieces of baggage？您共带了4件行李，是不是？3Let me have a check again让我再看一下。4The Reception Desk is straight ahead接待处就在前面。5After you， please你先请。6Excuse me， where can I buy some cigarettes？劳驾。我到哪儿可买到香烟？7There is a shop on the grou

3、nd floor一楼有个商店。8It sells both Chinese and foreign cigarettes在那儿可买到中国香烟和外国香烟。9Can I also get some souvenirs there？也可以买到纪念品吗？10There is a counter selling all kinds of souvenirs有个柜台出售各种各样的纪念品。11Excuse me，where is the restaurant？劳驾，请问饭厅在哪儿？12We have Chinese restaurant and a westernstyle restaurantWhich

4、one do you prefer？我们有中餐厅和西餐厅，你愿意去哪个？13Id like to try some Chinese food today今天我想尝尝中国菜。宾馆酒店英语-应接服务The Bellman1Is this everything， sir？这是全部东西吗，先生？2Heres the light switch这是电灯开关。3Heres the closet and theres the bathroom这儿是壁柜。这儿是洗澡间。4 Will there be anything else， sir？还有什么事吗，先生？5 Well，if you need anything

5、 else，please call room service噢，如果你有什么事，请叫房间服务。6 Let me help you with your luggage我来帮您拿行李。7Its very kind of you to do so你这样做使我很感激。8Whats your room number， please？请问您的房间号码？9 And by the way， could I have a look at your room card？顺便问一句，我可以看一下您的房卡吗？10How do you like this room？您觉得这个房间怎么样？11Its also quite

6、 spacious房间也很宽敞。12 Do you mind if I put your luggage by the wardrobe？我把您的行李搁在衣柜旁边好吗？13By the way， could you tell me about your hotel service？顺便问问，你能不能给我讲一下宾馆服务的情况？宾馆酒店英语-问候Greetings1、Good morning ,sir(madam)早上好,先生(小姐) 2、Good afternoon ,ladies and gentlemen 下午好,女士们,先生们. 3、Good evening ,miss Price 晚上好

7、,普莱丝小姐. 4、How are you today ,Mr. Brown ? 你今天好吗?布朗先生. 5、Im quite well ,thank you. 我很好,谢谢你. 6、Hs good to see you again ,sir(madam) 再次见到你真高兴,先生(小姐) 7、Nice to meet you ,sir. 见到你真高兴,先生.宾馆酒店英语-问讯处At the information desk1Is there any place in the hotel where we can amuse ourselves？旅馆里有娱乐场所吗？2If you want to

8、 take a walk， you can go to the garden如果您想散步，可以去花园。3There is a recreation centre on the ground floor在一楼有个娱乐中心。4 You can play billiards，table tennis，bridge.您可以去打打台球、乒乓球、桥牌.5Is there a place where we can listen to some music？有听音乐的地方吗？6 There is a music teahouse where you can enjoy both classical music

9、 such as Beethoven，Mozart，Liszt，and mode music，while having some Chinese tea or other soft drinks有个音乐茶座，您可以一边欣赏古典音乐，如贝多芬、莫扎特、李斯特的乐曲和现代音乐，一边品尝中国茶和软饮料。7 Would you please tell me the daily service hours of the dining room？请告诉我餐厅每天的服务时间，好吗？8From 700 amtill 1000 pmnearly serving all day long从早上七时一直到晚上十时，

10、几乎全天供应。9 When will the bar and cafe open？酒吧和咖啡馆什么时间开放？10From 300 pmtill midnight从下午三点到晚上十二点。11Does the guest house offer any other service？宾馆里还有哪些服务项目？12We have a barber shop， a laundry， a store， post and telegram services，a newspaper stand，a billiard，table tennis， video games and so on我们有理发室、洗衣房、小卖

11、部、邮电服务、报刊供应柜、弹子房、乒乓球.13Its jolly good！这太好了！14And where can I have my laundry done？脏衣服送到哪里去洗？15MadamWhat can I do for you？夫人。我能为您做些什么？16Im looking for a man whose name is John我在寻找一位男士，他的名字叫约翰。17Could you tell me his room number， please？请问他的房间号码是多少？18I suppose it is 735我想他的房间号码是735号。19By the way， plea

12、se show me where the lift is？顺便请指点我电梯在什么地方？20I need some information about touring Linzhou我想了解关于游览林州的情况。21 There are two trains going to Linzhou every morning，No49 and No79每天早晨有两列火车到，49次列车和79次列车。22What time does this train leave？这列火车什么时间发车？23 Could you get me two tickets for tomorrow here？你能否在这儿卖给我两

13、张明天的车票？24Im looking for a friend， Mr. Brown Could you tell me if he is in the hotel？我在找一位朋友，布朗先生。你能告诉我他是住在这个饭店吗？25Just a minute，pleaseIll see if he is registered请稍等片刻，我看看他是否登记了。26They are in suite 705 Let me phone him他们住在705号套房，我来给他打电话。27Mr. Brown said hes waiting for you in his room布朗先生说他在房间里等您。宾馆酒

14、店英语-入住 Checking in好不容易找到一家喜欢的旅馆，不妨好好利用旅馆内的服务。除了既有硬体设施外，也可视自己需要向旅馆提出合理要求，使自己有段舒适的住宿时光。何时需退房?When is check-out time?明早你是否能帮我将行李拿到大厅?Could you bring my baggage down to the lobby tomorrow morning?当然。你何时离开?Sure. What time are you leaving?8点。At 8 oclock.那么，我将在7点50分到你的房间。Then Ill go to your room at 7:50.我总

15、共有3件行李。I have three pieces of baggage.明早，请将行李放在你的门口。Please leave them outside your room tomorrow morning.这是316号房。我想要一件毛毯。This is room 316. Id like a blanket, please.请送给我一壶咖啡（热水）。Please bring me a pot of coffee (boiled water).请送给我一些冰块和水。Please bring me some ice cubes and water.我想设定早晨的呼叫铃。Id like a wa

16、ke-up call, please.几点?What time?明早7点。7 oclock tomorrow morning.冷气（电视、灯）无法开启。The air-conditioner (TV set, light) doesnt work.房间内没有热水。There is no hot water.热水不够热。The hot water is not hot enough.我要退房。请给我账单。Id like to check out. My bill, please.我拿了一瓶小吧台中的可乐。I had a coke in the mini-bar.是否能以信用卡付账?Can I p

17、ay by credit card?我住的很愉快。I enjoy my stay.餐厅点餐英语用语Have you got a table for two, please?请问您有两个人的桌子吗？Have you booked a table? 您预定餐桌了吗？ Have you made a reservation? 您预定了吗？ Smoking or non-smoking? 吸烟区还是非吸烟区？ Would you like something to drink? 您想喝什么？ Would you like to see the menu? 您需要看菜单吗？ Language Notes

18、三言两语 点菜就餐的典型次序是：找一张桌子坐下看菜单点菜付钱离开。英语语言的表达基本上也是依照次顺序。“订餐”在英文中有两种说法，即to book a table和make a reservation在英国以及在其它很多国家，餐厅一般划分为吸烟区和非吸烟区。一进餐厅，服务员会主动征询客人的意见，然后引领客人前往所选择的区域就餐。打搅一下，我能看看菜单吗？expression表达 Excuse me, could I see the menu, please?打搅一下，我能看看菜单吗？ Are you ready to order?您现在可以点餐吗？ first course/starters第

19、一道菜开胃菜 main course主菜dessert甜食 Could I have the bill, please?请拿账单来，好吗？ How would you like to pay?请问您怎样付款？ Language Notes三言两语 在西餐厅就餐，菜单一般由三类不同的菜别组成。the first course或者starters是指第一道菜，往往是汤、一小碟色拉或其它小吃。第二道菜是主菜，fish and chips是鱼和炸土豆条，它同“roast beef and york shir pudding牛肉布丁”、“shepherd spie牧羊人的馅饼”一样，都是典型的英国传统菜

20、肴。最后一道是甜食或冷或热，但都是甜的。西方饮食习惯是先吃咸的，后吃甜的。西餐菜单名目繁多，有时不易读懂。遇到这种情况，可以请服务员解释一下。客房服务 Housekeeping-May I come in?-我可以进来吗?-Come in, please.-请进。-Please dont come in.-请不要进来。-Just a moment (a minute), please.-请稍等一下。-Im sorry to disturb you. May I clean the room, sir?-对不起打扰你了，我来打扫一下房间好吗?-All right. Come in, please

21、.-好的，请进来。-Please clean it when I am out.-我马上要出去，请等一会儿打扫。-May I change the water of the thermos now?-我现在可以换水吗?-Yes, please.-请换吧。-Some of my friends will come and see me this afternoon. Will you please give me some more hot bottles and tea cups?-下午我有几位朋友来访，请给加些热水瓶和茶杯。-Well, well send tea into the room

22、 when the visitors come.好，客人来访我们会端茶进来的。-By the way, is there any mail for me?-顺便一下，有我的邮件吗?-No. If there is, Ill give it to you in time.-没有。如果有的话，我会及时给你送来的。-Why did you come in without my permission?-你为什么没经我允许就进来了?-Its my negligence. I beg your pardon.-我疏忽了，请你原谅。-I come and make the bed. Shall I do i

23、t now or later?-我来做夜床，你看是现在做还是等会儿做?-Since you have come, you may do it now?-既然来了，现在就做吧。-Heres your clean laundry. Youd better check it.-衣服洗好了，请您过目。-I am collecting the fee of the long distance call.-我来收长途电话费。-This is the bill for the room rent of half a day.-这是补半天房金的帐单。-Here is a telegram for you.-这

24、儿有一封你的电报。-Why is it unsealed?-它怎么被拆开了?-Because there is no name of the receiver on the envelope, therefore the clerk unsealed it in order to find out the name of the receiver. 因为电报封面没有收报人姓名，服务台为了查对姓名而拆开的。-Have you lost anything today, sir?-先生，你今天丢过什么东西吗?-Yes, a wallet. Im looking for it now.-丢了一只皮夹子

25、，我正在找呢。-What is there in the wallet?-皮夹子里有些什么?-My daughters photo and some money.-有一张我女儿的照片，还有一些钱。-Look, is this wallet yours?-看，这只皮夹子是不是你的?-Yes, its mine. Thank you ever so much.-是我的，太感谢你了。-I want to borrow China Daily of these days.-我要看这几天的中国日报。-Please get some copies of China Pictorial for me.-请拿

26、几份中国日报给我。-Please bring some chairs for me.-请拿几把椅子来。-Please get me some soap.-卫生间的肥皂要添了。-The slippers are workout. Change them for me, please.-拖鞋坏了，请给换一双。-Get a hot-water bottle, please.-请拿一只热水瓶给我。-I feel a bit cold when I sleep. Please get me a blanket.-我睡得有点冷， 请给我加一条毯子。-I need another pillow.-我需要加一

27、只枕头。-All right, Ill get it for you right away.-好的，我就去拿。-Just a moment, Ill do it right now.-请稍等一下，我马上给你办好。-Excuse me.-对不起。-I am sorry.-很抱歉。-I beg your pardon.-请你原谅。-Pardon me for interrupting.-对不起打扰你们了。-Please excuse me for coming so late.-请原谅我来迟了。-Im sorry I was so careless.-很抱歉我太粗心了。1HousekeepingM

28、ay I come in？我是客房的，可以进来吗？2When would you like me to do your room，sir？您要我什么时间来给你打扫房间呢，先生？3You can do it now if you like如果您愿意，现在就可以打扫。4I would like you to go and get me a flask of hot water我想请你给我拿一瓶开水来。5Im sorry that your flask is empty很抱歉您的水壶空了。6May I do the turn-down service for you now？现在可以为您收拾房间了吗

29、？7Oh，thank youBut you see，we are having some friends over噢，谢谢，但你知道我们邀请了一些朋友过来聚聚。8Could you come back in three hours？你能不能过3小时再来整理？9Certainly，madamIll let the overnight staff know当然可以，女士。我会转告夜班服务员。10Would you tidy up a bit in the bathroom？请整理一下浴室好吗？11Ive just taken a bath and it is quite a mess now我刚洗了澡，那儿乱糟糟的。12Besides，please bring us a bottle of just boiled water此外，请给我们带瓶刚烧开的水来。13Its