1、史上最全订单跟进英文模板你不容错过1. 未付款订单的催款模板(请根据您产品的自身特点对描述内容进行修改)。Dear xxx,We have got your order of XXXXXX. But it seemsthat the order is still unpaid. If theres anything Ican help with the price,size, etc. please feel free tocontact me. After the payment is confirmed, I willprocess the order and ship it out as
2、 soon aspossible. Thanks!2. 查看到买家付款完成的订单后,给买家发送订单确认邮件,并且告知预计发货时间。Hi, xxx,Thank you for your payment for orders xxxxxxx.We will be dispatching these items within the next3 days. If you have any questions or problems,contact us directly for help.3. 填写了发货通知后告知买家当前状况(订单号、发货单号、运输方式和发货日期)。Hello, xxx,We ar
3、e happy to tell you we have dispatched yourorder! You can track its progress with the followingtracking number:xxxxxx.You can also track the delivery of your orderyourself here:.It usually takes about 30 days for your order arrive,but as this is the shopping season, the logisticscompanies are very b
4、usy and some orders may takeslightly longer to arrive.If you have any questions or problems, contact usdirectly for help.4. 超过5天还未更新物流信息,让买家再等待。Dear xxx,As we all know, its the busiest part of theshopping season and the logistics companies arerunning at maximum capacity.Your delivery information has
5、 not been updatedyet, but dont worry- we will let you know as soonas an update is available.Thank you for your patience!5. 货物退回,换物流方式重新给买家发货,并延长收货时间。Hello, xxx,Due to the overwhelming demand for logistics thisshopping season, the original dispatch has failed.Dont worry! We have already dispatched yo
6、urorder with a different logistics company. You cantrack the new delivery of your order here:.We have also extended the time period for you toconfirm delivery.If you have any questions or problems, contact usdirectly for help.6. 长时间在途,确认是否收到货物,减少买家未收到的担忧。Hello, xxx,If you havent received your order
7、yet, pleasedont worry. We just checked the trackinginformation and its on its way!Dont worry about your money or your purchaseeither if you do not receive your package, we willresend your order, or you can apply for a fullrefund.If you have any questions or problems, contact usdirectly for help.7. 距
8、离确认收货超时还有1周,依然未妥投,告知买家物流的大致情况,并且告知买家会给他延长收货时间,请买家不要提交纠纷。Hello, xxx,We have checked the tracking information andfound your package is still intransit. This is due tothe overwhelming demand for logistics thisshopping season.We have also extended the time period for you toconfirm delivery.If you have a
9、ny questions or problems, pleasecontact us directly for assistance, rather thansubmitting a refund request. We aim to solve allproblems as quickly as possible!Thanks!8. 客户投诉产品质量有问题(表示歉意,并愿意配合解决问题,承诺下次购买能给予折扣),请根据订单实际情况进行更改。Dear xxx,I am very sorry to hear about that. Since I didcarefully check the o
10、rder and the package to makesure everything was in good condition? Beforeshipping it out, I suppose that the damage mighthave happened during the transportation. But Imstill very sorry for the inconvenience this hasbrought you. I guarantee that I will give you morediscounts to make this up next time
11、 you buy fromus. Thanks for your understanding.9. 货物断货,推荐类似产品(建议大家及时把断货的商品下架)。Dear xxx,We are very sorry that item you ordered is out ofstock at the moment. I will contact the factory tosee when it will be available again. I would like torecommend some other items of similar styles.Hope you like the
12、m too. You can click on thefollowing link to check them out XXXXXX. Iftheres anything I can help with, please feel freeto contact us. Thanks!10. 折扣产品推荐。Dear xxx,Thanks for your message. Well, if you buy both ofthe XXXX items, we can offer you a XXX %discount.Once we confirm your payment, we willship
13、 out the items for you in time.Please feel free to contact us if you have anyfurther questions.Thanks & Best regards!11. 买家议价(填写希望买家购买的件数和您所能提供的折扣)。Dear xxx,Thank you for taking interests in our item. Imafraid we cant offer you that low price youbargained as the price we offer has been carefullycalc
14、ulated and our profit margin is already verylimited. However, we can offer you a XXX%discount if you purchase more than XXXXpieces in one order. If you have any furtherquestions, please let me know. Thanks!12. 向买家推荐新品(圣诞节/新年等节日畅销产品推荐)。Dear xxx,As Christmas/New year/ is coming, we foundXXXXXXXXXX has
15、 a large potential market. Manycustomers are buying them for resale on eBay orin their retail stores because of its high profitmargin. We have a large stock of XXXXXXXX.Please click the following link to check them outXXXXXXXXXX. If you order more than 10 piecesin one order, you can enjoy a wholesal
16、e price ofXXX. Thanks.13. 货物在海关。Hello, xxx,We have checked the tracking information andfound your package has now arrived at yourcountrys customs agency.Please let us know as soon as your order arrivesat your delivery address.If your package experiences any delays atcustoms, please contact them tore
17、 solve anyproblems.Thanks!14. 货物已经处于签收状态,提醒买家确认收货并且给予好评。Hello, xxx,The tracking information shows that you havereceived your order! Please make sure your itemshave arrived in good condition and then confirmsatisfactory delivery.If you are satisfied with your purchase and ourservice, we will greatly
18、appreciate it if you give us afive-star feedback and leave positive commentson your experience with us!If you have any questions or problems, pleasecontact us directly for assistance, rather thansubmitting a refund request. We aim to solve allproblems as quickly as possible!Thanks!好的沟通能减少很多不必要的纠纷,我们
19、需要很好地利用我们的沟通方式,结合我们客观的优质产品和服务,大力提升交易量以及买家的回头率。以上模板仅供参考,请结合具体订单和情况进行修改使用。新年问候语大全,中英文对照,新鲜出炉啦Seasons greetings and best wishes for the New Year.祝福您,新年快乐。Please accept my seasons greetings.请接受我节日的祝贺。To wish you joy at this holy season. Wishing every happiness will always be with you.恭祝新年吉祥,幸福和欢乐与你同在。Go
20、od health, good luck and much happiness throughout the year.恭祝健康、幸运,新年快乐。May the joy and happiness around you today and always.愿快乐幸福永伴你左右。Please accept my sincere wishes for the New Year. I hope you will continue to enjoy good health.请接受我诚挚的新年祝福,顺祝身体健康。Allow me to congratulate you on the arrival of
21、the New Year and to extend to you all my best wishes for your perfect health and lasting prosperity.恭贺新禧,祝身体健康、事业发达。Best wishes for the holidays and happiness throughout the New Year.恭贺新禧,万事如意。With very best wishes for your happiness in the New Year.致以最良好的祝福,原你新年快乐幸福。A happy New Year to you.恭贺新年。Sea
22、sons greetings and sincere wishes for a bright and happy New Year!献上节日的问候与祝福,愿你拥有一个充满生机和欢乐的新年。I give you endless brand-new good wishes. Please accept them as a new remembrance of our lasting friendship.给你我无尽的新的祝福,让它们成为我们永恒友谊的新的纪念。Good luck and great success in the coming New Year.祝来年好运,并取得更大的成就。On t
23、he occasion of the New Year, may my wife and I extend to you and yours our warmest greetings, wishing you a happy New Year, your career greater success and your family happiness.在此新年之际,我同夫人向你及你的家人致以节日的问候,并祝你们新年快乐、事业有成、家庭幸福。May everything beautiful and best be condensed into this card. I sincerely wi
24、sh you happiness, cheerfulness and success.愿一切最美好的祝福都能用这张贺卡表达,真诚地祝你幸福、快乐、成功!Please accept our wishes for you and yours for a happy New Year.请接受我们对你及你全家的美好祝福,祝你们新年快乐。May the coming New Year bring you joy, love and peace.愿新年为你带来快乐,友爱和宁静。Wishing you happiness during the holidays and throughout the New
25、Year.祝节日快乐,新年幸福。Best wishes for the year to come!恭贺新禧!Good luck in the year ahead!祝吉星高照!May you come into a good fortune!恭喜发财!Live long and proper!多福多寿!May many fortunes find their way to you!祝财运亨通!I want to wish you longevity and health!愿你健康长寿!Take good care of yourself in the year ahead.请多保重!Wishi
26、ng you many future successes.祝你今后获得更大成就。On this special day I send you New Years greetings and hope that some day soon we shall be together.在这特殊的日子,向你致以新年的祝福,希望不久我们能相聚在一起。I would like to wish you a joyous new year and express my hope for your happiness and good future.祝新年快乐,并愿你幸福吉祥,前程似锦。May the New
27、Year bring many good things and rich blessings to you and all those you love!愿新年带给你和你所爱的人许多美好的事物和无尽的祝福!Rich blessings for health and longevity is my special wish for you in the coming year.祝你在新的一年里身体健康,多福多寿。Good luck, good health, hood cheer. I wish you a happy New Year.祝好运、健康、佳肴伴你度过一个快乐新年。With best
28、 wishes for a happy New Year!祝新年快乐,并致以良好的祝福。I hope you have a most happy and prosperous New Year.谨祝新年快乐幸福,大吉大利。With the compliments of the season.祝贺佳节。May the seasons joy fill you all the year round.愿节日的愉快伴你一生。Seasons greetings and best wishes for the New Year.祝福您,新年快乐。 问候语 (Greeting) 1 Hello! Nice
29、to meet you. 你好,很高兴见到你 2 Hello! Glad to see you. 你好,很高兴见到你 3 How do you do? 你好 4 Nice talking with you. 很高兴和你说话 5 Goodbye. 再见 6 See you. 再见 7 Take care. 保重 8 Keep well. 保重 9 Please say hello to your family. 请代我向你的家人问好 10 I hope you will come back to Fuyang again! 希望你能再来阜阳做客 11 See you again in the near future. 后会有期 12 Hello, how are you doing? 你好吗? 13 Hello, welcome to Fuyang ! 你好,欢迎来到阜阳 14 Whats your first impression of Fuyang ?阜阳给你的第一感觉是什么? 15 How do you
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