罗宾斯《管理学》第九版题库10之欧阳法创编.docx

1、罗宾斯管理学第九版题库10之欧阳法创编Chapter 10 Organizational Structure and Design时间：2021.03.09创作：欧阳法True/False QuestionsA MANAGERS DILEMMA1. According to the boxed feature, “A Managers Dilemma,” Nokia was once involved in industries ranging from paper to chemicals and rubber.True (moderate)2. According to the boxed

2、 feature, “A Managers Dilemma,” Nokia has been competing in the telecommunications industry since 1965.False (moderate)DEFINING ORGANIZATIONAL STRUCTURE3. Organizational design is the organizations formal framework by which job tasks are divided, grouped, and coordinated.False (difficult)4. The conc

3、ept of work specialization can be traced back a couple of centuries to Adam Smiths discussion of division of labor.True (moderate)5. The degree to which tasks in an organization are divided into separate jobs is division of labor.True (moderate)6. Historically, many organizations have grouped work a

4、ctions by function departmentalization. True (moderate)7. Grouping jobs on the basis of product or customer flow is termed customer departmentalization.False (moderate)8. Geographic departmentalization has greatly increased in importance as a result of todays competitive business environmentFalse (m

5、oderate)9. A group of individuals who are experts in various specialties and who work together is a cross-functional team.True (moderate)10. Authority is the individuals capacity to influence decisions.False (difficult)11. Authority is synonymous with responsibility.False (easy)12. Responsibility is

6、 the rights inherent in a managerial position.False (easy)13. A managers span of control refers to the number of subordinates who can be effectively and efficiently supervised.True (moderate)14. The classical view of unity of command suggests that subordinates should have only one superior to whom t

7、hey report.True (easy)15. The trend in recent years has been toward smaller spans of control.False (easy)16. When decisions tend to be made at lower levels in an organization, the organization is said to be decentralized.True (moderate)17. Decentralization describes the degree to which decision maki

8、ng is concentrated at a single point in the organization.False (moderate)18. In the last 35 years, there has been a trend of organizations moving toward increased decentralization.True (easy)19. Appropriate organizational structure depends on four variables: the organizations strategy, size, technol

9、ogy, and degree of environmental uncertainty.True (difficult)20. Standardization refers to the degree to which jobs within the organization are standardized and the extent to which employee behavior is guided by rules and procedures.False (moderate)ORGANIZATIONAL DESIGN DECISIONS21. An organic organ

10、ization tends to be characterized by high specialization, extensive departmentalization, narrow spans of control, high formalization, a limited information network, and little participation in decision-making by low-level employees.False (moderate)22. An organic organization would likely be very fle

11、xible.True (moderate)23. Innovators need the efficiency, stability, and tight controls of the mechanistic structure.False (easy)24. The relationship between organizational size and structure tends to be linear.False (difficult)25. Joan Woodward attempted to view organizational structure from a techn

12、ological perspective.True (moderate)26. Woodward demonstrated that organizational structures adapted to their technology.True (moderate)27. Woodwards findings support that there is one best way to organize a manufacturing firm.False (moderate)28. The strength of the functional structure is that it f

13、ocuses on results.False (moderate) it is the strength of divisional structure.29. According to the text, a functional structure creates strategic business units.False (moderate)COMMON ORGANIZATIONAL DESIGNS30. Project structures tend to be rigid and inflexible organizational designs.False (easy)Mult

14、iple ChoiceA MANAGERS DILEMMA31. According to the company profile in “A Managers Dilemma,” the organizational structure of Nokia is best described as _.a.mechanisticb.organic (moderate)c.centralizedd.formalized32. The factor contributing the most to Nokias success in the mobile phone industry accord

15、ing to the company profile in “A Managers Dilemma” is _.a.new product development (moderate)b.government subsidiesc.national trade barriersd.weak competition33. _ is the process of creating an organizations structure. a. Human resource management b. Leadingc. Organizing (moderate) d. Planning e. Dep

16、artmentalizationDEFINING ORGANIZATIONAL STRUCTURE34. According to the text, a(n) _ is the formal framework by which job tasks are divided, grouped, and coordinated.a.mission statementb.environmental scanc.internal resource analysisd.organizational structure (moderate)35. Which of the following is no

17、t one of the six key elements in organizational design? a. work specialization b. departmentalization c. chain of command d. bureaucratic design (difficult) e. span of control36. Work specialization is also known as _. a. departmentalization. b. centralization. c. span of control. d. formalization.

18、e. division of labor. (easy)37. The term _ is used to describe the degree to which tasks in an organization are divided into separate jobs.a.work ethicsb.managerial capitalismc.social responsibilityd.work specialization (moderate)38. When did the idea of enlarging, rather than narrowing, job scope b

19、egin? a. 1950s b. 1960s (moderate) c. 1970s d. 1980s e. 1990s39. Which of the following is not an example of the classical view of division of labor? a. assembly-line production b. Burger King c. Taco Bell d. TQM (moderate) e. Kentucky Fried Chicken40. _ is the basis on which jobs are grouped in ord

20、er to accomplish organizational goals. a. Departmentalization (moderate) b. Centralization c. Formalization d. Coordination e. Efficiency41. A local manufacturing organization has groups of employees who are responsible for sales, marketing, accounting, human resources, etc. These are examples of wh

21、at concept? a. authority b. chain of command c. empowerment d. departmentalization (moderate) e. social grouping42. Grouping sporting equipment in one area, mens clothing in another area, and cosmetics in a third area, is an example of what kind departmentalization? a. customer b. product (easy) c.

22、geographic d. process e. outcome43. Sales responsibilities divided into the southwest, midwest, southern, northern, and western regions would be an example of _ departmentalization. a. product b. geographic (easy) c. process d. outcome e. customer44. Grouping activities on the basis of customer flow

23、 is _. a. functional departmentalization. b. product departmentalization. c. geographical departmentalization. d. process departmentalization. (moderate) e. technological departmentalization.45. What type of departmentalization expects that each department will specialize in one specific phase of th

24、e process or product production? a. product b. geographic c. process (easy) d. outcome e. customer46. What kind of departmentalization would be in place in a government organization where different public service responsibilities are divided into activities for employers, children, and the disabled?

25、 a. product b. geographic c. process d. outcome e. customer (moderate)47. Which of the following is not a form of departmentalization suggested by your text? a. functional departmentalization b. product departmentalization c. geographical departmentalization d. process departmentalization e. technol

26、ogical departmentalization (difficult)48. Todays competitive business environment has greatly increased the importance of what type of departmentalization? a. geographic b. customer (difficult) c. product d. process e. outcome49. According to the text, managers are using _, which are groups of indiv

27、iduals who are experts in various specialties and who work together.a.specialized teamsb.cross-demanded teamsc.cross-functional teams (moderate)d.simple structured teams50. Which of the following is a contemporary addition to the historical view of departmentalization? a. increased rigidity b. cross

28、-functional teams (moderate) c. enhanced centralization d. elimination of product departmentalization e. addition of sales departmentalization51. Bringing together the companys legal counsel, research engineer, and marketing specialist for a project is an example of a(n) _. a. empowered team. b. pro

29、cess departmentalization. c. product departmentalization. d. cross-functional team. (moderate) e. continuous improvement team.52. The _ is the continuous line of authority that extends from upper organizational levels to the lowest levels and clarifies who reports to whom.a.chain of demandb.chain of

30、 command (easy)c.demand hierarchyd.continuous design structure53. To whom a worker reports concerns which aspect of organizational structure? a. chain of command (moderate) b. departmentalization c. pay structure d. line of command e. authority framework54. _ entitles a manager to direct the work of

31、 a subordinate. a. Responsibility b. Legitimate power c. Rank d. Operating responsibility e. Authority (moderate)55. _ is the obligation to perform assigned activities. a. Authority b. Responsibility (easy) c. Chain of command d. Unity of command e. Formalization56. The _ principle (one of Fayols 14 principles of management) helps