英语服务基本用语银行英语口语.docx

1、英语服务基本用语银行英语口语English manualSaying hello 打招呼1. Good morning/afternoon/evening. 早上好！（下午好/晚上好）2. Hello/Hi./Hey. 你好（嗨/嘿。）3. How are you? 你好吗？4. (Im)great. Thank you./Thanks. 很好，谢谢！5. (Im)just fine. 还可以。6. (Im)not bad. 还不错。7. Im OK. 我很好。8. Im doing really well. 我很好。Saying goodbye 说再见 1. Good-bye./Bye./B

2、ye-bye. 再见。2. Good night. 晚安。3. See you later/tomorrow. 回头见！/明天见！4. Have a good evening/a nice day. 祝你有一个愉快的夜晚（一天）Introducing yourself 介绍自己 1. Hi. My name is Tom. 你好，我叫Tom。 2. Im Tom. 我是Tom。 3.It is nice to meet you, Tom. 见到你很高兴，Tom。Introducing someone 介绍某人 1. Tom, this is Helen. Tom，这是Helen。 2. Hi,

3、 Tom. Its nice to meet you. 嗨，Tom！见到你很高兴。 3. Pleased/Good to meet you. 很高兴见到你。Asking personal information 交换个人信息 1. Whats your name，please? 请问你叫什么名字？2. Whats your surname? 你姓什么？ 3. Where are you from? 你是哪儿的人？ 4. Can I have your phone number? 能给留个您的电话号码吗？ 5. Hows everything? 你怎么样？Asking about countri

4、es, nationalities, and languages 询问国家，国籍和语言 1. -Are you from England? 你是英国人吗？ -Yes, I am. 是的。 -No, Im not. Im from New Zealand. 不是，我是新西兰人。 2. -Where is he from? 他是哪里人？ -Hes from America. 他是美国人。3. -Are you Japanese? 你们是日本人吗？ -Yes, we are. 是的，我们是。 -No, were not. Were Korean. 不是，我们是韩国人。 4. What is his

5、nationality? 他的国籍是哪里？ 5.-Whos that? 那是谁？ -Who are they? 他们是谁？ -Hes Tom, and shes Helen. 他是Tom，她是Helen。Describing work 谈论工作1. What do you do? 你做什么工作？2. Where do you work? 你在哪儿工作？3. Where do you go to school? 你在哪儿上学？Identifying objects 辨认事物1. Whats this called in English? 这个用英语怎么说？2. Whatre these call

6、ed in English? 这些用英语怎么说？3. Is this your ticket? 这是你的票吗？4. Are these his books? 这些是他的书吗？Family members 家庭成员1. Shes my mother. 她是我的妈妈。2. Hes her husband. 他是她的丈夫。3. Theyre my parents in-laws. 他们是我的公公婆婆（岳 父岳母）。4. Were cousins. 我们是表兄弟（表姐妹）。Exchanging personal information 谈论个人情况1. How are things with you?

7、 你最近怎么样？Not bad. 还不错。2. Where were you born? 你在哪儿出生的？I was born in Xin Jiang. 我出生在新疆。 3. What was your major in university? 你大学学的什么专业？It was English. 英语专业。银行英语口语新开帐户What kind of account did you have in your mind?你想开哪种帐户? Do you like to open a current account?你想开一个活期存款帐户吗? A deposit or current accoun

8、t?定期还是活期? Please tell me how you would like to deposit your money.请告诉我你想存何种户头? Theres a service charge for the checking account but no charge for the savings.支票户头要收服务费，现金户头不收。 Our minimum deposit for a savings account is 100 dollars.我们储蓄存款的最低存款额是100美圆。 Five yuan is the minimum original deposit.最低起存款

9、额是5元。 You can open a savings account at any time with an initial deposit of 50 dollars.你可随时以50美圆的起存额开立储蓄帐户。 Even one yuan is all right.甚至一元也可以起存。 Here is your passbook. Please bring it back when you deposit or withdraw money any time you like. Keep it well and inform us whenever you lose it.这是你的存折，存

10、取款时请带来。保管好存折，遗失请告诉我们。 I should like to open a current account.我想开一个活期存款帐户。 I need a checking account so that I can pay my bill.我需开个支票帐户，这样就能付帐。 Wed like to know how we open a checking-savings account.我们想知道如何开一个支票储蓄帐户。 I have a checking account here.我在这里有一个支票存款帐户。 I think Id like a deposit account.我想

11、要开个定期存款帐户。 Can I open a current account here?我能否在这儿开个活期存款帐户？ I want to open a deposit account with you.我要开个储蓄帐户。 Id like to open a deposit account with you.我想在你们这儿开个定期存款帐户。 Could you tell me the difference between a savings account and a checking account?请告诉我储蓄存款与支票存款的区别好吗？ Please tell me the proced

12、ure for opening a savings account.请告诉我开个储蓄帐户需要什么手续。 Will 100 yuan be enough for a minimum deposit?100元作最低存款额够吗？ Id like to know whether a 200 yuan deposit will be enough for opening a checking account.我想知道开一个支票帐户200元存款是否够。 Could you tell me how to operate this account?请告诉我如何经管这个帐户好吗？ Is there any mi

13、nimum for the first deposit?第一次储蓄有最低限额吗？ How much does each account cost?每个帐户要花多少钱？Useful Phrases current deposit, current account活期存款fixed deposit, fixed account定期存款fixed deposit by installments零存整取joint account联名存款帐户to open an account 开户银行英语口语存款How much do you want to deposit with us?你想在我们这存多少？ Ho

14、w much do you wish to pay into your account?你希望在你的户头上存多少？How much money do you plan to keep in your account on a regular basis?你计划在你的户头上定期存放多少钱？How much cash do you plan to deposit in your account?你有多少钱要存入呢？I think you may deposit your money with the bank, or leave it here for temporary safe-keeping

15、.我认为你可把钱存入银行，或留在银行暂保管起来。Would you please fill in the depositing form, giving the sum of money youre to deposit as well as your name, address and professional unit?请填张存款单，写明要存的数额以及你的姓名，地址和工作的单位，好吗？I want to deposit 300 yuan in my account.我想在我的户头上存300元。I want to deposit these cheques in my account.我想把

16、这些支票存在我的户头上。Id like to pay 200 yuan into my deposit account.我想在在我的定期存款户头上存200元。I want to deposit my paycheck.我想存入我的工资支票。Id like to know whether I can cash a cheque here.我想知道我能否在这兑换支票。Will you please cash this travelers cheque?请兑现这张旅行支票好吗？Id like to cash this money order.我想兑现这张汇款单。I want to cash the

17、balance of a travelers letter of credit.我要把旅行信用证的结余兑现。Will you please tell me whether you charge for cheques?请告诉我兑换支票收手续费吗？Could you tell me how much the checks cost?请告诉我这些支票要花多少钱？What if I overdraw?如果透支了怎么办？Please sign your name on the bottom line if you want to cash the check.如果想兑支票，请在底线上签名。Please

18、 write your account number on the back of the check.请在支票背面写上你的帐号。We honored the check as the overdraft was only 5 yuan.我们承兑这张支票的透支额只有5元。Please endorse the cheque.请背签这张支票。The travelers checks cost 1.5% of the total amount of purchase.旅行支票手续费是购买总额的1.5%。Heres the cheque book. When you send a cheque by

19、post be careful to cross it, but if you wish to cash a cheque yourself, you must leave it open.这是一本支票簿，你邮寄支票时，注意要在支票上打叉线。但是如果你本人想开张兑现支票，就不可打叉线。Each cheque you write will cost 2 dollars.你每开一张支票将花2美圆。Useful Words and Phrases account number帐目编号（账号）depositor存户（储户）pay-in slip存款单a deposit form 存款单a bandin

20、g machine自动存取机to deposit存款deposit receipt存款收据private deposits私人存款certificate of deposit 存单deposit book, passbook 存折credit card信用卡principal本金overdraft, overdraw透支to counter sign双签to endorse背书endorser 背书人to cash兑现to honor a cheque兑付to dishonor a cheque拒付to suspend payment止付cheque,check支票cheque book支票本

21、order cheque 记名支票bearer cheque不记名支票crossed cheque横线支票blank cheque空白支票rubber cheque空头支票cheque stub,counterfoil票根cash cheque现金支票travelers cheque 旅行支票cheque for transfer转帐支票outstanding cheque未付支票canceled cheque已付支票forged cheque伪支票Bandars note庄票，银票银行英语口语取款、结余Id like to know if I can draw on my account f

22、or payment of things I buy in Tianjin.我想知道一下我是否能提取存款来支付天津购物的费用。I want to withdraw 200 dollars from my deposit account.我要从我的定期存款中支取200美圆。I want to close my account with you.我想结束（注销/结清）在你们这儿的帐户。Id like to draw 100 yuan against this letter of credit.我想从这份信用证上提款100元。May I draw money against the letter o

23、f credit here?我可以在这儿用这份信用证取钱吗？Could you tell me my balance?能否把存款结余金额（余额）告诉我？Please let me know my balance.请告诉我结余金额（余额）。I think you can draw on this account by cheque in payment of goods.我以为你可用支票提款支付购物费用。Your balance at the bank is 300 yuan.你在本行的结余是300元。Your deposit is exhausted.你的存款支净了。Your letter o

24、f credit is used up.你的信用证用完了。Please tell me how you wish to draw your money.请告诉我你希望怎样支款。Fill our a withdrawal form, please.请填写取款单。The letter of credit is exhausted.信用证上的款子已提清。The letter at Counter 6 will pay you against your number slip.六号柜台的出纳员将根据你的号码牌付给你钱。 Useful Words and Phrases to close an acco

25、unt, to clear an account 结清to draw money取款drawing-out slip 取款单the number slip 号码牌a withdrawal form 取款单to fill in the receipt in duplicate一式两份填这张收据teller, cashier出纳员银行英语口语兑换货币Please tell me how much you want to change.请告诉我你要换多少。How much of the remittance do you want to convert into Japanese yen?你要把多少

26、汇款换成日圆？What kind of currency do you want?要哪种货币？Whats it you wish to change?你有什么要换的？What kind of currency do you want to change?要换哪种货币？In what denominations?要什么面值的？Please tell me what note you want.请告诉我要什么（面值的）钞票（纸币）。Will seven tens be all right?7张10元的可以吗？Is it in travelers cheques?换旅行支票吗？Id like to

27、know how I shall give it to you.我想知道如何付钱给你。How would you like it?你要什么面额的？Would you kindly sign the exchange form, giving your name and address?请在兑换单上签字，写出你的姓名和地址，好吗？Can you change me some money, please?能否请你给我兑换一些钱？Here it is, some French francs, Swiss francs, American dollars and a few Dutch guilder

28、s.这些就是：一些法国法郎，瑞士法郎，美圆和一些荷兰盾。Would you please give me seven five-pound notes, four pound notes and four ten-shilling notes, and the rest in small change.请你给我7张5镑纸币，4张1镑纸币，4张10先令纸币，剩下的要零票。Would you mind giving me the six pence in coppers?劳驾给我6便士的铜币。Id like to know if you could change this money back i

29、nto U.S. dollars for me.我想知道能否把这笔兑回成美圆。Could you change these French francs for me?能给我兑换这些法国法郎吗？Can you give me 100 dollars in Swiss francs?能否给我（等值）100美圆的瑞士法郎？Id like to convert the full amount of the remittance into U.S. dollars.我想把全部汇款换成美圆。Id like some coins for this note.我想把这张纸币换成硬币。Id like to br

30、eak this 50 dollar note.我想把这张50美圆纸币换开。Five twenties and ten singles, please.请给我5张20元和10张一元的。I need 300 dollars in 100-dollar cheques.我要300美圆票面为100美圆的支票。I hope youll give me ten travelers cheques of 100 dollars each.我希望给我10张面额为100美圆的旅行支票。In fives, please.请给我5元票面的。Could you give me some small notes?给我一些小票好吗？ Useful Words and Phrasescurrency, money货币money changing 兑换货币an exchange form 兑换单bank note钞票note of large denomination大票note of small denomination小票small change零钱subsidiary money辅币nickel piece镍币plastic currency notes 塑料钞票convertible money可兑换（黄金）纸币银行英语口语储蓄存款利息Whats the interest rate for th