组织行为学 英语习题 2.docx

1、组织行为学 英语习题 2Chapter 15 Foundations of Organization StructureMULTIPLE CHOICE What is Organizational Structure?1. _ defines how job tasks are formally divided, grouped, and coordinated. a. Organizational structure b. Organizational behavior c. Formalization d. Span of control(a; Easy; p. 425)2. Organi

2、zational structure is made up of six key elements. Which of the following is not one of these elements? a. centralization b. departmentalization c. coordination d. formalization(c; Moderate; Exh. 15-1; p. 426)3. Work specialization is the same as: a. span of control. b. division of labor. c. unity o

3、f command. d. job grouping.(b; Easy; p. 426)4. The degree to which tasks are subdivided into separate jobs is termed: a. departmentalization. b. formalization. c. work specialization. d. span of control.(c; Moderate; p. 426)5. In the late 1940s, most manufacturing jobs in industrialized countries we

4、re being done with high: a. departmentalization. b. formalization. c. work specialization. d. span of control.(c; Moderate; p. 426)6. For much of the first half of the 20th century, managers viewed _ as an unending source of increased productivity. a. departmentalization b. formalization c. work spe

5、cialization d. span of control(c; Moderate; p. 426) 7. Which one of the following components of organizational structure specifically defines where decisions are made? a. complexity b. formalization c. centralization d. technology(c; Moderate; Exh 15-1; p. 426)8. The basis by which jobs are grouped

6、together is termed: a. departmentalization. b. formalization. c. work specialization. d. centralization.(a; Easy; Exh. 15-1; p. 426)9. Grouping jobs on the basis of function, product, geography, process, or customer is a form of: a. departmentalization. b. work specialization. c. span of control. d.

7、 chain of command.(a; Moderate; p. 427)10. One of the most popular ways to group activities is by: a. product. b. function. c. geography. d. process.(b; Challenging; p. 427)11. Proctor & Gamble departmentalizes by Tide, Pampers, Charmin, and Pringles. This is an example of departmentalization by: a.

8、 function. b. process. c. customer. d. product.(d; Easy; p. 428)12. A manufacturing manager who organizes the plant by separating engineering, accounting, manufacturing, personnel, and purchasing into departments is practicing _ departmentalization. a. target customer b. product c. functional d. geo

9、graphic(c; Moderate; p. 428)13. _ departmentalization achieves economies of scale by placing people with common skills and orientations into common units. a. Functional b. Process c. Product d. Geographic(a; Moderate; p. 428)14. At an Alcoa aluminum tubing plant in upstate New York, production is or

10、ganized into five departments: casting; press; tubing; finishing; and inspecting; packing; and shipping. This is an example of _departmentalization. a. Functional b. Process c. Product d. Geographic(b; Moderate; p. 428)15. The unbroken line of authority that extends from the top of the organization

11、to the lowest echelon and clarifies who reports to whom is termed: a. chain of command. b. authority. c. power. d. unity of command.(a; Moderate; p. 429)16. The right inherent in a managerial position to give orders and expect orders to be obeyed is termed: a. chain of command. b. authority. c. powe

12、r. d. unity of command.(b; Moderate; p. 429)17. The _ principle helps preserve the concept of an unbroken line of authority. a. span of control b. power c. unity of command d. decentralization(c; Moderate; p. 429)18. The _ principle states that a person should have one and only one superior to whom

13、he or she is directly responsible. a. span of control b. chain of command c. unity of command d. power(c; Easy; p. 429)19. The _ refers to the number of subordinates a manager can efficiently and effectively direct. a. span of control b. unity of command c. chain of command d. organizational chart(a

14、; Easy; p. 418)20. Which of the following is a drawback of a narrow span of control? a. It reduces effectiveness. b. It is more efficient. c. It encourages overly tight supervision and discourages employee autonomy. d. It empowers employees.(c; Challenging; p. 430)21. Which of the following is not a

15、 drawback of a narrow span of control?a. They are expensive.b. They make vertical communication in the organization more complex.c. They encourage employee autonomy.d. They encourage overly tight supervision.(c; Challenging; p. 430)22. The trend in recent years has been toward:a. narrower spans of c

16、ontrol.b. wider spans of control.c. a span of control of five.d. an ideal span of control of eight.(b; Moderate; p. 430)23. If you have a narrow span of control, you have a _ organization.a. multi-levelb. shortc. talld. matrix(c; Moderate; p. 430)24. _ are consistent with recent efforts by companies

17、 to reduce costs, cut overhead, speed up decision making, increase flexibility, get closer to customers, and empower employees.a. Wider spans of controlb. Narrower spans of controlc. Flatter organizationsd. Formalization(a; Moderate; p. 430)25. The best definition for centralization is:a. decision d

18、iscretion is pushed down to lower level employees.b. decision making is concentrated at a single point in the organization.c. decision making depends on the situation.d. decision making is done in each department and then sent to the president for the final decision.(b; Moderate; p. 431)26. The comp

19、onent of structure which considers where decision-making authority lies is: a. delegation. b. formalization. c. complexity. d. centralization.(d; Moderate; p. 431)27. In an organization that has high centralization: a. the corporate headquarters is located centrally to branch offices. b. all top lev

20、el officials are located within the same geographic area. c. top managers make all the decisions and lower level managers merely carry out top managements directions. d. action can be taken more quickly to solve problems.(c; Moderate; p. 431)28. The more that lower-level personnel provide input or a

21、re actually given the discretion to make decisions, the more _ there is. a. centralization b. decentralization c. work specialization d. departmentalization(b; Moderate; p. 431)29. If a job is highly formalized, it would not include which of the following? a. clearly defined procedures on work proce

22、sses b. explicit job description c. high employee job discretion d. a large number of organizational rules(c; Moderate; p. 431)30. Explicit job descriptions, lots of rules, and clearly defined procedures concerning work processes are consistent with: a. high formalization. b. technological innovatio

23、n. c. high centralization. d. an organic model.(a; Challenging; pp. 431-432)31. Employee discretion is inversely related to: a. complexity. b. standardization. c. centralization. d. technology.(b; Challenging; p. 432)Common Organizational Designs32. Which of the following is not a common organizatio

24、nal design?a. simple structureb. bureaucracyc. centralized structured. matrix structure(c; Easy; p. 433)33. The _ is characterized by a low degree of departmentalization, wide spans of control, authority centralized in a single person, and little formalization. a. bureaucracy b. matrix organization

25、c. simple structure d. team structure(c; Moderate; p. 433)34. Which one of the following is consistent with a simple structure? a. high centralization b. high horizontal differentiation c. high formalization d. high departmentalization(a; Moderate; p. 433)35. The _ is a flat organization.a. simple s

26、tructureb. bureaucracyc. centralized structured. matrix structure(a; Moderate; p. 433) 36. Simple structures are characterized by: a. shared authority. b. a narrow span of control. c. lots of formalization. d. a low degree of departmentalization.(d; Moderate; p. 433)37. The _ is most widely practice

27、d in small businesses in which the manager and owner are one and the same.a. simple structureb. bureaucracyc. centralized structured. matrix structure(a; Moderate; p. 433)38. The bureaucracy is characterized by all of the following except: a. highly routine operating tasks. b. formalized rules and r

28、egulations. c. tasks that are grouped into functional departments. d. decentralized decision making.(d; Moderate; p. 434)39. The key underlying all bureaucracies is: a. flexibility. b. standardization. c. dual lines of authority. d. wide span of control.(b; Moderate; p. 434)40. The _ is characterize

29、d by highly routine operating tasks achieved through specialization.a. simple structureb. bureaucracyc. centralized structured. matrix structure(b; Moderate; p. 434)41. The strength of the simple structure lies in its: a. formalization.b. simplicity.c. centralization.d. information processing.(b; Ea

30、sy; p. 433)42. Which of the following is not a weakness of the simple structure?a. It is risky.b. information overloadc. accountability is cleard. slower decision making(c; Moderate; p. 433)43. Specialization creates subunit conflicts in the:a. simple structure.b. bureaucracy.c. centralized structur

31、e.d. matrix structure.(b; Moderate; p. 434)44. The structure that creates dual lines of authority and combines functional and product departmentalization is the: a. simple structure. b. bureaucracy. c. matrix structure. d. virtual organization.(c; Moderate; p. 435)45. The matrix structure combines which two forms of departmentalization? a. simple and functional b. functional and p