Chapter4Version1.docx

1、Chapter4Version11.Which of the following is not one of the major expectations influencing organisational purpose?a.Government policyb.Corporate governancec.Business ethicsd.Stakeholderse.Cultural context2.Which of the following is not a reason for the increasing importance of corporate governance?a.

2、The need to separate ownership and managementb.The business ethics of the organisationc.The need to make organisations visibly accountable to a wide range of stakeholdersd.The incidence of scandals such as Enron and Parmalat3.Which of the following is a description of the governance chain?a.The chai

3、n represents the linkage between current government legislation and the actions of an organisation.b.The governance chain describes the reporting relationships between managers and their subordinates.c.The governance chain concerns how the HR department looks after its employees.d.The chain represen

4、ts all groups that have influence on an organisations purposes either through ownership or management.4.Which of the following is not a strength of the shareholder model of governance?a.Dynamic market orientationb.Short-termismc.Fluid capital investmentd.Extensive internationalisation5.Which of the

5、following is not a weakness of the Japanese model of governance?a.Financial speculationb.Secretive and sometimes corrupt governance proceduresc.Weak accountabilityd.Very long term industrial strategy6.In most countries the least protected stakeholder is:a.The trade creditorb.The banks providing loan

6、sc.Shareholdersd.The employees7.Which framework has been used to give more rights to individual consumers of public services?a.Audit Commissionb.Annual reportsc.Best value frameworkd.Local government regulations8.In which countries is the exposure of managers to the threat of take-over regarded as a

7、 primary means of ensuring the good performance of organisations?a.Japanb.Germany, Switzerland, Austria and the Netherlandsc.UK and USAd.France, Italy and Spain9.Which of the following is not an example of a stakeholder?a.Competitorb.Shareholderc.Employeed.Customere.Lending institution10.Which three

8、 types of stakeholder is it useful to consider in terms of how they might affect the success or failure of a strategy?a.Stakeholders from the market environment, from the economic environment and from the technological environmentb.Stakeholders from the public sector, from the private sector and fro

9、m the not-for-profit sectorc.Stakeholders from outside and from inside the organisationd.Stakeholders from the market environment, from the socio-political environment and from the technological environment11.Which of the following does stakeholder mapping not help us to understand?a.Whether the lev

10、els of interest and power of stakeholders properly reflect the corporate governance frameworkb.What the sources of funding for the organisation arec.Who the key blockers and facilitators of a strategy ared.Whether repositioning of certain stakeholders is desirable or feasible12.Which of the followin

11、g is not a key indicator of power within an organisation?a.Claim on resourcesb.A charismatic personalityc.Representation in powerful positionsd.Symbols such as office size, executive car13.Which of the following is not a source of power within an organisation?a.Charismatic leadershipb.Formal powerc.

12、Negotiating skillsd.Basic technological skills14.Which of the following is not one of the three levels of business ethics?a.The broad ethical stance of the organisation towards its stakeholders and societyb.Corporate social responsibilityc.Individual behaviour and actionsd.The corporate governance f

13、ramework15.What is corporate social responsibility?a.Just another management fadb.The ways an organisation seeks to exceed the minimum obligations to stakeholdersc.The formal ways in which an organisation has to present its performance to the public at the annual shareholders meeting and in the Annu

14、al Reportd.It is another way of saying business ethics.16.In the private sector, a Board of Directors is responsible for strategy development on behalf of all of the organisations stakeholders.a.Trueb.False17.What do you understand by the term corporate social responsibility?a.It refers to an organi

15、sation that takes more responsibility for the social interaction of their employees.b.It refers to an organisation that is more responsive to the needs of their various stakeholder groups.c.It refers to an organisation that is more accountable to its board of directors.d.It refers to an organisation

16、 that acts in a responsible manner in relation to the social, economic and environmental impacts of its actions and decisions.18.Which of the following is not an argument against corporate social responsibility?a.Business organisations exist to make profits for shareholders and to use their resource

17、s to further the interests of groups other than the owners of the business would be an abuse of managerial power.b.The most efficient use of the worlds resources results from the operation of free markets and so to constrain the movement of such resources would lead to inefficiency.c.Organisations c

18、ontrol such large amounts of resources that they can destabilise national economies by moving these resources to another country and so their decision-making must be more transparent.d.Managers are trained to manage businesses not education, health and environmental policy. They do not have expertis

19、e in these areas. Politicians are elected for this purpose.e.It is not realistic to expect organisations to make their internal business public when they are trying to compete in global markets.19.Which of the following is not an argument in favour of corporate social responsibility?a.Large organisa

20、tions exert so much influence on the lives of people (i.e. jobs, product safety, the environment, health and safety at work, etc.) that they must be held accountable as part of a democratic society.b.Organisations control such large amounts of resources that they can destabilise national economies b

21、y moving these resources to another country and so their decision-making must be more transparent.c.Large organisations influence many aspects of our lives, such as education, the environment, health care and housing, and so should be made legally responsible in respect of these issues.d.Large organ

22、isations should concentrate on what they are good at, which is wealth creation, and help society through the creation of jobs and incomes.e.To avoid corruption and ensure the law is upheld, decision-making processes and other corporate governance issues should be transparent.20.Stakeholders are thos

23、e people who hold a monetary stake in an organisation.a.Trueb.False21.A key source of power that corporate governance attempts to control is:a.Financeb.Leadershipc.Communication processesd.Information22.Which of the following are reasons why corporate governance has become an increasingly important

24、issue for organisations? Choose all that apply.a.The separation of ownership and management control of organisations.b.The occurrence of corporate scandals in the late 1990s.c.The need for increased accountability to wider stakeholder interests.d.Decreased power for middle managers.23.Which three of

25、 the following are likely to make up the governance chain in a small family business?a.The family shareholders.b.Members of the boardc.Managersd.Employees24.Which of the following are disadvantages claimed for the stakeholder model of governance? Choose all that apply.a.Close monitoring of managemen

26、t makes it difficult for them to make decisions quickly.b.Without pressure from shareholders, projects may be adopted that lead to results that are below market expectations.c.Growth and entrepreneurial activity suffers because there are fewer alternatives for raising finance.d.Employees suffer fina

27、ncially as a larger proportion of funds are diverted to pay dividends.25.Which of the following are advantages claimed for the stakeholder model of governance? Choose all that apply.a.Employee influence may deter management from adopting high-risk policies.b.Investment by blocks of investors may inc

28、rease the level of scrutiny of management decisions.c.Major investors are more likely to regard their investments as being long term.d.There are greater incentives for entrepreneurs.26.Using the power/interest matrix management identify that one group has a high level of interest and a high level of

29、 power. What strategy should be adopted in relation to this group? Choose all that apply.a.Keep satisfiedb.Keep informedc.Minimal effortd.Key players27.Which two of the following are not categories of external stakeholder?a.Managersb.Social/politicalc.Technologicald.Communitye.Economicf.Employees28.Since the expectations of stakeholder groups differ, it is normal for conflict to exist regarding the importance of many aspects of strategy.a.Trueb.False29.Where an organisation has an ethical stance that incorporates multiple stakeholder o