英语听力教程第二版4答案.docx

1、英语听力教程第二版4答案Unit 1 Shopping and Banking OnlineExercise BSpot dictation. Fill in the blanks with the words you hear.Key: drop, shopping, mouse, feet, retailing, street, get, done, third-party, online 30%, mails, Britain, gift-buying, 50%, net, periodExercise CListen to a news report. Supply the missi

2、ng information.Tips for staying safe on the NetMajor pointsDetails (key words)1. Evaluate the siteWell-known / trustworthy / customer service / complaints procedure / refund policy2. Talk to merchant / Email and wait for responseAddresses / phone numbers / call up3. Ensure secure connectionStrict sa

3、fety measures4. Be extra careful at a cybercafe or other public connectionPart Net shopping under fire Exercise AListen to the report. Supply the missing information about the main problem of online shopping found by the survey.Key:delivery, delivery, delivery charges, personal information, 87%, ret

4、urning goods, 47%, order, 35%, dispatch, 87%, money back, twoExercise BNow listen again. Complete the summary.Key:convenience, choice, obstacles, complete trust, build consumers trust, mature, payment, servicePart Banking at home Exercise AListen to a description of todays banking services. Complete

5、 the outline.Outline. Some problems of the walk-in bankA. standing in long linesB. running out of checksC, limited opening hours. Online banking servicesA. viewing accountsB. moving money between accountsC. applying for a loanD. getting current information on productsE. paying bills electronicallyF.

6、 e-mailing questions to the bank. Reasons for creating online servicesA. competing for customersB. taking advantage of modern technology. Inappropriateness of online banking for some peopleA. having no computers at homeB. preferring to handle accounts the traditional wayExercise BNow try this: liste

7、n to a more authentic version of the material. Then answer the questions.Key:1. It is banking through the Internet.2. “Online banking” offers convenience which appeals to the kind of customer banks want to keep.3. Banks most want to keep people who are young, well-educated, and have good incomes.Par

8、t More about the topic: Secret of Good Customer Service Exercise BNow listen to an interview discussing English and American good customer services. Compare the services and supply the missing information.English good customer serviceAmerican1. offering products in a pleasant environment1. focusing

9、more in the human side of sellinga. trying to know about lifestyle / family / income / occasions in lifeb. forming a partnership between the customer and the sales associate2. before sale, during sale and after sale service second to none3. different approaches to different customersExample:European

10、 customers American customersLet them take a look at Approach themeverything Show themLet them come to sales alternativesassistants2. developing customers3. measuring selling effectiveness / good quality staff by repeat business not by sales4. good & successful first contact with the customer most i

11、mportantPart Do you know?Listen to a description of yard sales. Write down the key points in note form. Then listen to the questions and make a correct choice to answer each question.Questions:1. Which of the following is a common American saying? c2. What can be sold at a yard sale? b3. Why do peop

12、le go to a yard sale? c4. When was the old wooden club stolen? c5. What was the real value of the club? c6. Why was the club at a great value? bUnit 2 Hotel or B&BExercise BListen to the dialogue. Write down all the numbers of the proportions of tourists.Proportions of touristsThis yearAn average ye

13、arStaying in hotels35%60%Staying in holiday camps45%20%Visiting Europe60%80%Visiting USA30%15%Going by plane50%70%Taking their own car30%20%Exercise CListen to the conversation between a clerk in a Hotel Reservations Bureau and a tourist. Complete the chart about the information on the four hotels.

14、Then complete the following five explanations.HotelPricesOther related informationThe Castle Inn12 / single; 15 / double; Continental breakfast includedThe Dalton Hotel30 / single; 60 / double;Bathroom attached to every room; no charge for children under 12The park hotel16 / person; 25 / half board;

15、 29 / full boardBathroom attached to every roomThe Phoenix28 / double + bathBreakfast excluded1. hot food, fried egg 2. coffee, tea, jam, cooked3. dinner, bed and breakfast 4. the room plus all meals5. Value Added TaxPart Listen to the report. Complete the outline.Outline. B&BA. natureB&B is a short

16、 form for bed and breakfast.B. increasing numberNow there are about 15,000 B&Bs in the US.C. advantages over big hotels1. charm, comfort, hospitality2. owners taking a personal interest in guests. Attraction of owning a B&BA. meeting different peopleB. talking with guests. Several features of Suits

17、UsA. long historybuilt in 1883; 19th century decorations B. interesting names for some rooms Named after some previous famous guests. Different people, different choicesA. B&Bs not suitable for some people1. uncomfortable staying in someone elses home2. not interested in personal interactionB. a qui

18、et and romantic place for many peoplePart Exercise AListen to the conversation in which a man phones a car rental agent about renting a car. Supply the missing information.Information about the customer: A family of three + camp equipment Leaving on Fri. July 7th Returning on Mon. July 10thSuggestio

19、ns by the agentBest choice: a Pinto station wagonRegular rate: $79.95Special weekend rate: $59.95 Pick up: after 4 p.m. on Fri Return: by 10 a.m. on Mon.Mileage rate: first 300 miles free, then 12 cents per mileOther costs: Insurance: $10 Sales tax: 8% Deposit: $100Exercise BNow try this: listen to

20、a more authentic version of the material. Write down the words or phrases that are related with car retails.a compact car / a station wagon / automatic transmission / current models / pick up / return the car / special weekend rate / regular rate / unlimited mileage / insurance / sales tax / a full

21、tank of gas / deposit / lowers ratesPart Exercise BListen to the conversation and supply the missing information.Room typeRack rateSuitable forFeaturesSingle room40Staff of all gradesTwin room55Sales staffDelphos suite150Managerial staffMore luxurious; private terrace; convenient for entertaining pr

22、ivate guest, view over the lakeBella vista penthouse220Company director and his wifeTotal luxury + total privacy; a balcony; view over the whole countryside; a large sitting room; a study; a fully-fitted kitchenUnit 3 “Planting” MoneyPart Exercise AListen to the report. Supply the missing informatio

23、n.Time: Thursday, April 17Purpose: teaching children how to save moneyWay of teaching: 2,500 bankers making 5,000 presentationsPart Exercise AListen to a mini-talk about credit cards given by Yong American Bank. Complete the outline.Outline. The importance of credit cards. NatureA. “charge” paying a

24、t a later dateB. “limit”. The potential disadvantages expensiveA. easy to make lots of purchases on cardB. likely to pay a tremendous amount of interest. The benefitsA. indispensable in lifeB. helpful for emergenciesC. good for travelD. insuring purchasePart Exercise AExercise 2: Answer the followin

25、g two questions.Key: 1. so much of their income, ever larger houses and cars, social programs or infrastructure repairs2. happier, fewer disputes of work, lower levels of stress hormones, less often, at an older ageExercise BComplete the following summary.Key:vice president, Myths of Rich and Poor,

26、positive side, increased prosperity, better off, 30 years agohundreds of gadgets, easier, more pleasurable, cellular and cordless phones, computers, answering machines, microwave ovens3/4, washing machines, half, clothes dryers, 97%, color televisions, 3/4, VCRs, 2/3, microwaves and air conditioners

27、, 3/4, automobile, 40%, home, half, stereo systemPart Exercise AListen to a report recently released by a famous London research group about the cost of living around the world. List the worlds 10 most expensive cities. Tokyo, Osaka, Oslo, Zurich, Hong Kong, Copenhagen, Geneva, Paris, Reykjavik, Lon

28、donExercise BAnswer the following questions.Key:1. The euro has appreciated against the US dollar.2. Persistent economic turmoil.3. Tehran.4. The Economist team checks prices of a wide range of items from bread and milk to cars and utilities to compile this report.5. Business clients use it to calcu

29、late the amount of allowances granted to overseas executives and their families.Unit 4 Loans for the DreamPart Exercise AListen to the dialogue. Take notes. Then complete the summary.Key:college, repairing, a hundred pounds, three hundred fifty to four hundred, interest rates, an Ordinary Loan, 24 m

30、onthsExercise B透支额: overdraft 偿还: repay短期贷款: lenders in the short time 付利息: pay interest on担保物: collateral 寿险: life policy房屋的房契: deeds of the house 政府证券: Government Securities凭证: certificate 按日计算: on a day-to-day basisPart Exercise AListen to the material. Complete the outline. Then give the right w

31、ords according to the explanations.Outline. Buying a houseA. cost of housinga) 1/4 1/3 of a familys incomeb) depending on size and locationB. way to buy a house mortgage. Living in a landlords home advantagesA. cheaperB. easy to get things repaired. Buying an apartment condominium1. mortgage: bank loan repaired