外贸函电模板大全.docx

1、外贸函电模板大全Chapter 1 成立贸易关系1. 请求成立贸易关系 Request for Establishing Business Relations2. 答复请求成立业务关系 Reply to the Request for Establishing Business Relations3. 索取产品资料 Request for Product Literature4. 答复索取产品资料 Reply to the Request for Product Literature5. 邀请会面 Invitation to the Business Appointment6. 同意会面邀请

2、Accepting the Invitation to the Business Appointment7. 谢绝会面邀请 Declining the Invitation to the Business Appointment8. 要求更改会面时刻及地址Request for Changing the Time & Place of the Meeting Chapter 2 推销9. 向特定客户推销 Sales Letter to Specific Customers10. 向不特定客户推销 Sales Circular to Non-Specific Customers11. 寄信给老客

3、户 Sales Letter to Old Customers12. 寄信给新客户 Sales Letter to New Customers13. 推销新产品 Sales Letter for Promotion of New Products14. 推销劳务 Sales Letter for Promotion of Labor ServicesChapter 3 询盘和定货15. 一样询盘 General Inquiry16. 答复一样询盘 Reply to the General Inquiry17. 具体询盘 Specific Inquiry18. 报虚盘 Making a Non-

4、Firm Offer19. 报实盘 Making a Firm Offer20. 买方还盘 Making a Counter Offer21. 卖方返还盘 Making a Counter-Counter Offer22. 下定单 Placing an Order23. 同意定单 Accepting an Order24. 拒绝定单 Declining an Order25. 下续定单 Placing a Repeat Order26. 推荐替代品 Offering a Substitute Product27. 同意替代品 Accepting a Substitute Product28.

5、拒绝替代品 Declining a Substitute Product29. 涨价通知 Notice for Price Increase30. 答复涨价通知 Reply to the Price Increase NoticeChapter4 付款31. 询问付款方式 Asking about Payment Terms32. 同意付款方式 Accepting Payment Terms33. 要求修改信誉证 Request for Amendment to L/C34. 信誉证修改 Amendment to L/C35. 付款通知 Payment Notice36. 收到付款通知 Rec

6、eipt of Payment Notice37. 催促付款（第一次）Urging Payment (First Notice) 38. 催促付款（最后通告）Urging Payment (Last Notice) 39. 索取发票 Asking for Invoice40. 寄送发票 Sending InvoiceChapter 5 包装和交货41. 包装要求 Packaging Requirements42. 答复包装要求 Reply to Packaging Requirements43. 装运时刻 Time of Shipment44. 答复装运通知 Reply to Time of

7、Shipment45. 催促装运 Urging Shipment46. 答复催促装运 Reply to Urging Shipment47. 出货通知 Shipment Advice48. 货物抵达通知 Goods Arrival NoticeChapter 6 投诉和致歉49. 投诉货物未寄达 Complaint about Goods Arrival Failure50. 对货物未寄达致歉 Apology for Goods Arrival Failure51. 出货延迟 Late Delivery52. 对出货延迟致歉 Apology for Late Delivery53. 投诉货物质

8、量 Complaint about Poor Quality of Goods54. 对货物质量不佳致歉 Apology for Poor Quality of Goods55. 投诉货物数量 Complaint about Wrong Quantity of Goods56. 为数量错误致歉 Apology for Wrong Quantity of Goods57. 投诉发货犯错 Complaint about Receiving Wrong Goods58. 为发货有误致歉 Apology for Sending Wrong Goods 59. 抱怨包装不良 Complaint abou

9、t Poor Packaging60. 为包装不良致歉 Apology for Poor Packaging61. 付款犯错 Payment Error 62. 为付款犯错致歉 Apology for Payment Error63. 对效劳的不满 Service Dissatisfaction64. 对效劳不满致歉 Apology for Customer Service Dissatisfaction Chapter 7 商务交往65. 请求筹备出差 Request for Preparing for a Business Trip66. 答复请求筹备出差 Reply to the Req

10、uest for preparing for a Business Trip67. 确认预定行程 Confirming Itinerary Reservation68. 出差后的感激 Thanks for a Business Trip69. 活动通知 Activity Notice70. 集会通知 Gathering Notice71. 邀请担任演讲者 Inviting Speaker72. 答复演讲邀请 Reply to the Invitation for Speaker73. 展销会通知 Trade Fair Notice 74. 答复邀请 Reply to the Trade Fai

11、r Invitation75. 请求帮忙做问卷调查 Request for Filling Out Questionnaire76. 请求转载许可 Request for Reproduction PermissionChapter 8 公司人事77. 人事查询 Personnel Enquiry78. 找寻人材 Looking for Qualified Personnel79. 晋升公告 Promotion Announcement80. 调动通知 Transfer Notice81. 奖励员工 Complimenting EmployeesChapter 9 公司内部82. 会议通知 M

12、eeting Notice83. 例行报告 Routine Report84. 问题报告 Problem Report85. 提案 Proposal86. 答复提案 Reply to Proposal87. 说服对方 Convincing the Other Side88. 给予指示 Giving Instructions89. 新产品说明 New Product DescriptionChapter 10 社交信函90. 邀请与约见函 Invitation and Appointment Letter91. 答复邀请 Reply to Invitation92. 祝贺函 Letter of

13、Congratulation93. 慰问函 Letter of Sympathy94. 感激函 Letter of Thanks95. 道歉函 Letter of Apology96. 通知函 Letter of Advice97. 鼓舞函 Letter of Encouragement98. 探病函 Letter of Consoling the Sick99. 吊唁函 Letter of Condolence100. 节日问候 Seasons GreetingChapter 1 成立贸易关系1. 请求成立贸易关系 Request for Establishing Business Rela

14、tionsWe have learned from (信息来源) that you are (公司性质) in (国名或地域名). We are glad that you are interested in (产品名称). So, we are willing to establish business relations with you. Attached please find (附件内容).We are (公司性质). We export (出口产品名称) to (出口产品目的地). If (对方条件)，we (期待事宜).We look forward to receiving y

15、our inquiry at an early date.2. 答复请求成立贸易关系 Reply to the Request for Establishing Business RelationsThanks for your email to enter into business relations with us in (经营范围). We have read your (邮件附件内容).As you know, we are (重述本公司身份). We have a large (需求量大的产品名称) market here, so we are seeking new partne

16、rs. If possible, wed like to be (我方角色) in (国名或地域名).Should (对方提供的优惠), well (定单种类).We look forward to your favorable reply.3. 索取资料 Request for Product LiteratureWe learn from (信息来源) that you are (供货商身份). We (关注产品途径) and became much interested in your (产品名称).We are (我方公司身份). As we are interested in doi

17、ng business with you, we would like you to send us (邮寄方式) the detailed information about (欲购产品名称) to (邮寄地址). The demand for (产品类型) in our market is really great.Your immediate attention is highly appreciated.4. 答复索取产品资料 Reply to the Request for Product LiteratureWe are so glad that you are intereste

18、d in (产品名称). Attached are (附件内容). As you requested in your email, we sent you our (索取资料) by (邮寄方式), which will tell you everything about our (产品名称).Although established in (公司成立时刻), we are developing very fast. We pay great attention to (专门关注的地方). We have introduced advanced production equipment fro

19、m (国名或地域名). We now export our products to (出口产品目的地). (产品畅销国国名或地名) is our largest market. (某一特定产品系列) is a bestseller. We look forward to your trial order. 5. 邀请会面 Invitation to the Business AppointmentId like to invite you for a meeting with (我公司会面人职务和姓名) if you feel convenient.As (会议名称) will be held

20、 in (会议地址) from (会议起始日) to (会议终止日), we think you (对方可能采取的行动). If you come, we would like to invite you for a meeting with (我公司会面人)at (会面地址), on (两边会面日) to discuss (两边会面商讨事宜). (我公司会面人) wishes to have an opportunity for a meeting with you.We look forward to receiving a positive reply from you. 6. 同意邀请

21、会面 Accepting the Invitation to the Business AppointmentIm glad that you will arrange a meeting between (对方会面人职务和姓名) and me on the day before the opening of (会议名称) to (会面事宜). As a matter of fact, we had had the intention to meet (对方会面人职务) during (会议名称) before we got your email. We cherish the opportu

22、nity (我方珍爱之事), and are pleased to have a chance to (有机遇之事).We look forward to seeing you in Dongguan.7. 谢绝会面邀请 Declining the Invitation to the Business AppointmentThank you for your email of (对方邮件发送日), inviting me to have a meeting with (对方会面人职位) on (对方建议的会面日) before the opening of (会议名称) at (会面地址).

23、Im sorry to say that we are unable to go to (会议名称), when we (拒绝会面缘故). Thats why I cant go and meet (对方会面人职位).We hope that you will understand our situation. We wish to meet sometime in the near future to (会面目的). 8. 要求更改会面时刻及地址 Request for Changing the Time & Place of the MeetingThank you for your em

24、ail of (对方邮件发送日), inviting me to have a meeting with (对方会面人职位) on (对方建议的会面日) before the opening of (会议名称) at (会面地址).Wed like to have the meeting on (我方提出的会面时刻) at (我方提出的会面地址). It will be much more convenient to us if you agree to the date and place we have suggested.Your favorable reply would be hig

25、hly appreciated. Chapter 2 推销9. 向特定客户推销 Sales Letter to Specific CustomersI would like to tell you that we have got the (产品名称) you inquired about (对方询盘时刻). Attached are (附件名称), which will give you all details for placing an order.(产品名称) weve got are (产品优势). They are really (欲推销产品引以为傲的地方). They are a

26、t least as good as, if not better than, (与同类产品一样好), but prices are (价钱情形).We expect your feedback before the end of this month.10. 向不特定客户推销 Sales Circular to Non-Specific CustomersWe are willing to seek partners for (出口产品类型).We are (我公司注册地址)，specializing all kinds of (产品种类). They are bestsellers bot

27、h at home and abroad. Weve now made some researches on (新研制产品名称), which we are able to provide regularly.If you are interested, please contact me at (联系方式). For more related information, you can (获知信息途径). Maybe we will make arrangements for a meeting to discuss details concerning (商讨事宜).11. 寄信给老客户 S

28、ales Letter to Old CustomersIts been (有业务往来持续时刻) since we executed your last order. Recently, we got in large quantities of (新产品名称). Attached please find (附件名称).Id like to inform you that, we are (优惠方法) on certain items, including (对方感爱好产品名称). Would you have a look at the attached catalogue? If you

29、wish to order large quantities, (联系方式) me. We will try to work out terms and conditions to our mutual benefit.We look forward to our continued mutually-profitable business relationship. We expect (期待事宜).12. 寄信给新客户 Sales Letter to New CustomersWe are glad to learn, from (信息来源), that you are intereste

30、d in (产品名称).We (经营情形). Attached please find (附件名称).(欲知详细信息), please (查询方式).We look forward to your trial order and assure you of our prompt attention.13. 推销新产品 Sales Letter for Promotion of New ProductsWere pleased to inform you that, with years of research, weve introduced our new products (产品名称) t

31、o market. Much to our delight, they enjoy great popularity. As we guess you might be interested, weve sent you (邮寄方式) (邮寄样品种类及数量) for your trial use. A trial use will convince you of their extraordinary functioning. For more information, please (查看信息途径).Attached please find (附件名称). We hope youll take this opportunity to (为两边利益起见). If you consider placing an order, well grant you (优惠幅度).14. 推销劳务 Sales Letter for Promotion of Labor ServicesWere pleased to learn, from (信息来源),that you are in need of (某种职业工作人员). We advertised your j