1、keys当代商务英语听说3当代商务英语听说教程3答案Unit1湍流,激流试订,试购整批交易宣传资料,印刷品财务一揽子计划综合工资1.black coffee2.turbulance, too bad3.electronic map4.Asian market5.trial ordersubsidiary1.sales,supervisor2.a couple of months, HJK project3.JNL4.DNC package5.promotional1.a sales assistant2.give you my busines card3.any trouble finding
2、 us4.staying at5.with a view6.back home7.your proposal8.a firm reply9.go over10.appreciate11.a pleasure1.jeans and tennis shoes2.attentive and friendly3.firm and short1.make a point2.have a conversation3.those cases4.make an impression5.look relaxed6.potential client7.after the introduction8.future
3、conversations9.repetition10.sound like11.back pocket12.typical or other questions13.extend your hand14.loose handshake1609BDictationP101.a process2.missed opportunity3.In fact4.as a result 5.not successful6.reflect your own7.your goals8.more than 9.decisive factor10. communication skills, including
4、written and oral presentations, as well as an ability to work with others, are the main factors contributing to job success.P12 Conversation 2Task One:1.the matter of agency2.the Managing Director3.their mutual benefit4.exchange views, all the help5.a dinner partyTask Two:1.He hopes to be appointed
5、as a sole agent of Mr. Jones company in China.2.He is the Managing Director of the company.3.For about two years.4.Because it will benefit both sides.5.Probably he will discuss the matter of agency with Mr. Lee over the dinner.Personal Digital AssistantUnit 2B. Functional listening P15Task One1.tea2
6、.built-in camera3.half a container4.another appointment5.citys nightlifeTask Two1.quite cold2.humid3.aerobics class4.one week5.raisedC. Language CheckTask One1. Likewise2. Good day for sports3. so many things4. seem quite dull5. come to dinner6. take a rain check7. suits me very well8. Thank you for
7、 the invitationTask Two1.your lovely apartment2.the pattern is so exquisite3.I had a promotion4.I really enjoy this party5.I should be off now.6.the food and drinks7.Enjoy yourselfTask Three1.How arethings?2.seen you for ages3.a bit under the weather4.hes a workaholic5.a get-together6.I have a meeti
8、ng 7.hearing from you soonD. Presenting practice1. fifteen minutes2. flowers and chocolate3. in privatePeters really into keeping fit.Hes just not that into you4. seem quite dullsuitthe pattern is so exquisitein privateD. Presenting practice1.existing customersworks of contacts3.remember you4.youve
9、added them5.customers minds6.interesting or valuable7.word of mouth8.Stay in touch9.notice of a special eventpetitors11.follow-up12.remember you13.customersPart 3 Listening PracticeA. Listening focus1. In a bookstoreTitle, book, worth buying2. In a restaurantFood, ready3.At the cinemaTicket, seat4.I
10、n the doctors officeTreatments, results5.supermarkettoothpaste, bread, eggs6.in a bankexchange some franks, currency,US dollars7.in a gardenTomatoes, ripe, pick up 8.in a hotelbook, check, double room9. At a hairdressersA wash and set, blow dry10. in a zooMonkeys, zebras, pandas11.at a wedding party
11、bride, honeymood12.in a liftpress fourteen13.at a graduation ceremonydoctoral candidates, black robes14.in the librarykeep these books out, be fined, overdue15.At the seaside/ beachGulls, wavesbridegroomwedding ceremonyfineoverduemountainous wavessuspectB. Dictation1.open up2.in charge3.various chan
12、nels4.international exhibition5.by email6.to cooperate7.his purpose8.what kind of9.If what is stated in the letter meets the receivers interest or falls into the receivers business scope10.new connectionsTask Two1.at such a short notice2.undercutting their prices3.as good as4.a repeat order5.best af
13、ter-sales serviceConversation TwoWhere are you putting up at?Put up: live temporarily1.At the Hilton Hotel.2.Because he is ill.3.100 meric tons.4.40 tons5.He feels very lucky.D. Passage1.personality differences2.the right to differ3.a matter of opinion, not fact.4.be rightpromisepeer-to-peer:对等的fost
14、er:培育,培养,怀抱希望len:镜头collaboration:合作sales campaign:促销活动reception:招待会,接待处Unit 3 B. Functional listeningTask One1.Spanish office2.a sales campaign3.Pharmaceuticals Trade Fair4.27th and 28th5.exhibition, receptionTask Two1.customer2.convention center, Grand Restaurant3.details,finalized4.symposium5.fax,
15、 flight timesC. Language checkTask One1.put together a promotional trip2.organize a promotional trip3.some details zbout the trade fair?4.help us arrange the exhibitionTask Two1.Could I speak to Paul Smith?2.preliminary planning3.There are two things4.booked a limousine5.taxi ride from the conventio
16、n center6.the venue for the receptionD. Presenting practice1.the person in charge2.call back3.arrange an interviewE. Communication Skills1. arouses2. mention the solution3. cost-effective way4. concerned about5. meet this challenge6. home-based business7. corporate headquarters8. creates confusion9.
17、 repair people10. slowly and clearly11. with energy12. leave the message13. confident and strongPart 3 Listening PracticeA.Listening FocusNew words and expressionsThink twice 三思,考虑清楚Flare up at sb. 对某人突然发脾气Insult 侮辱Candlestick 烛台Tin 锡制的,渡锡的Soup bowlTask One1-5 BCACC 6-10 CDBAD11-15 CBCBATask Two1-5
18、CBABC6-10 CDCDA11-15 ADCDDB.Dictation1.phone manners2.on the phonepanys image4.can simply say5.Try to speak6.even necessary7.Its acceptable8.regardless of9.highly unlikely10.Its not polite to keep someone waiting when youve placed the call.C.ConversationsTask One1-5 CBADDTask TwoConversation 11.West
19、 Coast Trading Company2.123.electrical, household, hotel4.a hundred5.first class bank referenceConversation 21.Sales Department2.World Linking Computersputer sound cards4.the prices5.This afternoon1.8 2.113.324.385.500Not impoliteD.PassageTask One1-5 TTFFFTask Two1.identify yourself and your company
20、2.state the purpose of, at a convenient time3.better address your needs4.convey your greeting quite effectively5.your department or section nameridiculouscustodialPart 41.Because the seller forgot to send him directions of the product.2.No.3.All the persons of the company who were involved in the co
21、nversation should be blamed for their negligence. But the woman at the customer service who made the mistake at the first place should take the main responsibility. Unit 4B. Funtional listeningTask Onepany organization2.high-quality products3.30 people4.270.5 milion dollars5.Building materialsTask T
22、wo1.15 minutes2.answer the questions3.future growth4.liquids5.cloth and paper towels1. Good afternoon,everyone2. Im the HR manager3. some basic information about the company4. about fifteen minutes5. Ill use the PPT for my talk6. at the end of my presentation7. present our main products8.our future
23、development strategiespanys history2.That wraps up 3.lets move on to4.Thats all about5.Let me expand on this point6.using the following example7.attention to this diagram1.your opening and closing2.your audience, your environment3.making eye contact1.first impression2.use the introduction3.outline t
24、he structure4.divided up logically5.key points6.be enthusiastic7.look friendly8.sum up what you have presented9.good opportunity10.try to predict11.accept questions at any time12.make it clear13.showing interest14.ask for commentsstepladderdrive-in hotdog standB. Dictation 1.brief overview2.slide pr
25、esentation3.customer analysis4.potential customers5.in the neighborhood6.annual revenue7.athletic associations8.direct mail9.standard menu10.In conclusion, I would like to say that we are very confident of our prospects of success.C. Conversations1.It is the opening of a training workshop.2.Internat
26、ional relations3.For over thirty years.4.International relations in the modern world.5.Two hours.D. Passage1.a clear goal2.objective3.end outcome4.poor presentations5.a must6.the audience7.empathy8.heart9.matter10.countUnit 5B. Funtional ListeningTask One1. Sales Manager2. mobile phone3. market rese
27、arch4. European market5. both parents and childrenTask Two1.background, description2.main selling points3.soft drinks4.more modern5.age and income groupC. Language CheckTask One1.how this operates in practice2.one more point to add 3.Going back to what I was saying4.mentioned earlier5.sells the best
28、6.As a result7.a great decrease in the priceTask Two1.That ends the main part2.summarize the three main pointsTask Three1.very interesting question2.what exactly do you mean by that?3.Did I answer your question clearly?4.I check on that5.I hope you have found this useful.D. Presenting practice 1. sh
29、ort words and sentences2. Because they are easier to understand and more powerful.3. roads name or numberE. Communication skills1.initial segment2.critical judgements3.their attention4.effective communication5.during a presentation6.your attitudes7.emotion or information8.The lack 9.confuse your aud
30、ience10.binds together11.your eyes12.each listener13.overcome nervousnessmunication processvending machineoverwhelmedPart 3Rough seas began after the third day of what have been a very pleasant crossing.Indigeous worthlessFaint reconsiderSeeing is believing.Talkative talkableNecktie on specialB. Dictation1.keep i
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