管理体系认证审核总结报告.docx

1、管理体系认证审核总结报告MANAGEMENT SYSTEM CERTIFICATION管理体系认证Audit Summary Report审核总结报告Organisation组织名称:Address组织地址:Standard 标准ISO/TS16949: 2009Representative：组织代表:Mr. 先生Site(s) audited审核地点:EAC/NACE code行业代码EAC: 17; NACE: 28.4Audit date(s)审核日期:2011 Apr. 27-29Lead Auditor主任审核员:Certificate Number证书编号:3-GE-08-07-1

2、631Co-Auditor其他审核员:Nil,Certificate Number证书编号:N/ASupplier code供应商代码This report is confidential and distribution is limited to the audit team, the client representative and the SGS office该报告是文件,仅限于分发到审核小组,公司代表, 与SGS办公室1.1Audit objectives.审核目的The objectives of this audit were to confirm that the manag

3、ement system: 本次审核目的是确认管理体系:conforms with all the requirements of ISO/TS16949:2009 符合ISO/TS16949:2009的所有要求of the organisation has been effectively implemented 已有效实施,is capable of achieving the organisations policy objectives 能达成组织的方针目标1.2Scope of the certification. 认证围Manufacture of stamping and wel

4、ding metal parts for automotive driver cab and chassis. 用于汽车驾驶室和底盘冲压焊接零部件的制造Does this site have Supporting Activities? (Rule 5.5)All relevant sites or remote locations shall be listed in section 1.9 of this report这个现场有其他支持活动吗？（规则5.5）所有相关现场或远程场所应该在此报告的1.9章节部分列出。 Yes NoHas this scope been amended as a

5、 result of this audit?审核结束时认证围是否有所更改？ Yes No1.3Current audit findings and conclusions. 本次审核的发现点与结论The audit team conducted a process based audit. The structure of the audit was in accordance with the Audit Plan and the Audit Planning Matrix. The audit team therefore recommends that审核小组进行了基于过程的审核. 审核

6、的结构符合审核计划与审核策划矩阵. 审核小组因此推荐registration to ISO/TS 16949:2009 is ISO/TS16949:2009 认证注册open status待定状态 /awarded获得 /continued持续/suspended 暂停/withdrawn 撤销that letter of conformance to ISO/TS 16949:2009 is awarded 获得ISO/TS16949:2009符合性证明函Number of non-conformities identified:识别出的不符合项数目:Major严重0Minor轻微4 Cl

7、ient Signature客户签名: Date日期:1.4Previous audit results.以往的审核结果The results of the last audit of this system have been reviewed, in particular to assure appropriate correction and corrective action has been implemented to address any nonconformity identified. This review has concluded that:对上次的审核结果已进行了评

8、审,特别是针对已识别出的不符合项的纠正预防措施已确保实施. 该评审的结论是:All findings in the Stage 1 report have been properly addressed 已适当解决了第1阶段报告的所有发现点Any nonconformity identified during previous audits has been corrected within 90 days and the corrective action continues to be effective (Rules 5.11). 已在90天纠正了针对前次审核中识别出的任何不符合, 且纠

9、正措施持续有效 (规则条款5.11).Any nonconformity identified during previous audits (that have already been 100% resolved with an action plan) have now been fully implemented & verified at this visit (Rule 5.11)Include additional time if required at this visit to verify corrective action plan. 以往审核识别的任何不符合项（已经有措

10、施计划并100%解决）现在已全部实施措施，并在本次审核中得到验证（规则条款5.11）。在本次审核中验证纠正措施计划所需要的额外时间已包括。The management system has not adequately addressed nonconformity identified during previous audit activities and the specific issue has been re-defined in the nonconformity section of this report.管理体系尚未针对前次审核中识别出的不符合采取有效措施, 在本报告中又再

11、提出了具体的纠正措施要求1.5Audit findings.审核发现点The following key considerations in respect of the organisations management system were assessed:针对组织管理体系的以下关键部分进行了评估:The management system documentation demonstrated conformity with the requirements of ISO/TS1949:2009 and provided sufficient structure to support i

12、mplementation and maintenance of the management system.管理体系文件显示符合ISO/TS16949:2009要求, 并提供足够的架构支持管理体系的实施与维持 Yes NoThe organisation has demonstrated effective implementation and maintenance / improvement of its management system组织已表明能有效实施与维持/改进其管理体系 Yes NoThe organisation has demonstrated the establish

13、ed and tracking of appropriate key performance indicators and/or targets and monitored progress towards their achievement组织表明已建立与跟踪其适当的关键绩效指标/目标, 并已监控进展的状况 Yes NoThe internal audit programme has been fully implemented and demonstrates effectiveness towards achieving continuous improvement. Audits ha

14、ve been conducted using properly qualified auditors已完整实施部审核程序, 并表明朝达成持续改进目标的有效性. 已使用适当的合格审核员进行部审核 Yes NoThroughout the internal audit process, the management system demonstrated overall conformance with the requirements of ISO/TS16949:2009通过整个部审核过程, 显示管理体系总体上符合ISO/TS16949:2009要求 Yes NoThe management

15、 review process demonstrated capability to ensure the continuing suitability, adequacy and effectiveness of the management system管理评审过程显示有能力确保管理体系的适宜性,充分性和有效性. Yes NoThe organisation has identified all applicable customer specific requirements组织已识别了所有有关的客户特殊要求 Yes NoThe client is eligible for transf

16、er as stipulated in 3rd Ed IATF Rules 7.0.This was verified prior to the transfer audit.客户能够按照IATF认证规则第三版条款7.0规定的要施转换审核。这已在此转换审核前得到验证确认。 Yes No N/ACertification claims are accurate and in accordance with SGS guidance认证申明是准确的, 符合SGS指南 Yes No N/AComments on negative findings: 对负面发现点的说明1.6Objective evi

17、dence seen by process. 各过程所见客观证据The specific processes, activities and functions reviewed are detailed in the Audit Planning Matrix andthe Audit Plan . In performing the audit, various audit trails and linkages were developed, including thefollowing audit trails, followed throughout:审核的具体过程,活动与功能在审核

18、策划矩阵与审核计划中有详细说明. 为完成该次审核, 在整个审核过程中, 已设计了多种审核思路与联接部分, 包括以下审核思路:Business plan, Data analysis, Continual improvement, Internal audit, Management review :Audit Trail: organization visions business planning quality policy and objectives data analysis performance review annual audit planning system audit

19、process audits product audits management review input management review improvement needs implementing and verifying improvements.Sampled: 2011 yearly Business Plan and Mid-term Business Plan; quality objective/targets, DPPM, customer satisfaction, OTD rate, FQC conforming rate, scraped rate; qualit

20、y loss cost including inner and outer loss cost; 2011 yearly annual audit plan, audit checklist, system audit summery report and CAR closed, processaudit reports, product audit reports; weekly/monthly quality meeting including improvement needs and verification as meeting memos and reports, yearly m

21、anagement review and management review summary report.Contract review, Product delivery, Service process, CS monitoring :Audit Trail: Process KPI reviewed marketing research customer communication customer requirements review and confirmation quotation and business agreements production planning pro

22、duction scheduling emergency plan Shipping plan delivery control customer property management complaint handling customer satisfaction assessment payments control.Sampled: the auto customer: Dongfeng Liuzhou Motor Co., Ltd, Customer satisfaction status was assessed once a year, the customers thought

23、 this organization was satisfactory. The customers P/O were reviewed when it was received, e.g. Parts Purchase Plan in 2010 Dec, 2011 Mar. and Apr. from Dongfeng Liuzhou Motor Co., Ltd.Process design :Audit Trail: Process KPI reviewed receiving new project founding cross-function team review of cust

24、omer information and relevant requirements process development planning process design input process design output project approval process sample making and verification sample customer approval production trial initial process capability evaluation customer PPAP process releasing mass production m

25、onitoring process capability ECN control technical data control production equipment management facility management.Sampled: the APQP package of product: TP401M3-1101105, TP401M3-3520210C, M43-8405071, were sampled and verified, including special characteristic list, FMEA document, control plan, WI,

26、 MSA, PPAP, and process capability study, etc.Production schedule, Production process, Equipment and tooling management :Audit Trail: Process KPI reviewed receiving production task production schedule and arrangement control plan verification of job setups in-process inspection verification of proce

27、ss capability finished product inspection nonconforming product control Identification and traceability product rework and repair corrective action.Production equipment run status equipment and tooling list equipment preventive and predictive maintenance plan management of production tooling mainten

28、ance status on site maintenance records equipment breakdown handling work environment control facilities/infrastructure controlSampled: the product realization process of TP401M3-3703020D, TP401M3-1101105, 8405020B, were checked, including production schedule, control plan and WI, job setups, in-pro

29、cess quality control, finished product inspection, packaging, non-conforming product handling, capability and awareness of operators, etc. the run and maintenance status of the equipment HJ-01, YY-02, CNC-01 were sampled and checked, including equipment list, maintenance plan, key equipments histori

30、cal card, repair and maintenance records of the equipments breakdown.Purchase control, Warehouse management :Audit Trail: Process KPI reviewed material demands control supplier selection supplier QMS development supplier evaluation supplier approval purchasingcontrol material provided from supplier

31、supplier performance management.incoming material and finished product receiving/releasing management onsite warehouse management material and product preservation material and product identification account and inventory chemical warehouse validity period of material non-conforming material and product segregation management.Sampled: the major supplier HAICHI, CHENGHENG, YINHONG, were sampled and checked, including qualified supplier list, QMS assessment records of qualified supplier, performance of supplier evaluated once a year, the purc