1、IIUnit 4Unit Four Making ReservationsSection I Talking Face to Face I. Warm-up questions:Im leaving for Beijing with my family in winter holiday. I want to make a reservation at Holiday Hotel. What should I do?1. Do you know how to make a room reservation?A. I would like to reserve a single room for
2、 one night.B. May I book a double room for three nights?C. I wonder if there are any rooms available in your hotel.D. I would like to reserve a room with shower.E. May I make a room reservation in your hotel?2. Do you know how to check in at a hotel?A. I have a reservation with you.B. I have made a
3、room reservation here.C. I booked a double room with an open view of the sea a week ago.D. I would like to stay in this hotel for one night.E. My friend has booked a room for me here. II. Lead in:1. Read the message again and then translate the message orally 2. Look at the Samples, and answer the f
4、ollowing questions:1) What kind of cards/forms are they?2)What information can you get from them?3)How should you make a room reservation when traveling, especially when you are traveling abroad? III. Sample Dialogue LearningStep one: Read the dialogues.Step two: Find out the useful patterns and exp
5、ressions:May I help you?book a double room For which dates?Let me check if we have a room available.a non-smoking room.May I have your name?golf coursea swimming poolsend a depositpay on arrivalWelcome to Village Green Inn. What can I do for you, sir?I have a reservation with you.May I have your nam
6、e?have a look at your passportfill out the registration formWhats the rate for one person per night?accept travelers checksthe key card to Room 4312the bell-mancheck outStep three: Ask and Answer in pairs.A. What can I do for you?Id like to make a reservation, please.B. Have you got any vacant rooms
7、?Sorry, sir. All our rooms are fully engaged/ occupied.C. What kind of room do you want/ like?I would like a single room with bath (a balcony, a good view, etc.)D. How long do you intend/ want to stay here?I would like to stay for two nights.E. Are there any room available tonight?Sorry, we dont hav
8、e such a room with a balcony/ bathF. May I go to my room now?The bellboy will show you to the room.G. What is the price of the single room? Is breakfast included?Fifty dollars a night, including breakfast.H. Does the charge include everything?The charge includes only the bed and breakfast.J When sha
9、ll I check out?/ What is the check-out time?You may check out before 12:00 p.m.IV. Act Out Task 1-5(Each group finishes one task.)V. Do the exerciseVI. Summary: Repeat the patterns and expressions used to make a reservation. I Enjoy Living in Liaoning (Group work)Read this part and do this part for
10、the morning report. Section IV Trying Your HandApplied WritingDiscuss two samples of room reservations and finish Ex. 2 / 3.(The students are expected to fill out the application form according to the information)Sentence Writing and Grammer ReviewShow the points of relative clauses and Ss do the Ex
11、.4, 5 & 6.Assignments:1. Role play-make a reservation (Group work)2. Preview Passage IRemember all the new words; Read the text frequently;. Pick up the key words or expressions in each paragraph. Do all the exercises by themselves.Thinking questions:A. What can we learn from the whole passage?B. Wh
12、at kind of article do you think the passage is, an introduction or an advertisement?Passage I Climer LodgeI Review:1. Class presentation-Make a reservation2. Words and phrases review(1. employee 2. cash 3. confirm 4. accommodate 5. additional6. atmosphere 7. emergency 8. entrance 9. facility 10. fee
13、dback 11. inconvenience 12. international 13. resident 14. brand 15. community 16. enhance 17. ensure 18. location 19. participate 20. property 21. talent 22. web site 23. check in 24. fill out 25. jot down )II. Warm up question:Do you have the experience checking in a hotel?Where do you usually sta
14、y when you are traveling?What do you usually do with a hotel before you travel in a strange city?How do you usually make a room reservation?III. Lead in:How many kinds of hotels are there in the U.S.A.?And what are they?Kinds of hotels in the United States: Places to stay for a short time may be cal
15、led hotels, hostels, motels or motor hotels, inns, lodges or resorts. Hostels, also referred to as youth hostels, are often for students working away from home. Motels have plenty of parking space and are usually near a freeway of highway. Inns are usually motels. Lodges and resorts, or resorts hote
16、ls, are in the mountains, on the coast, or near lakes.Kinds of beds: Beds go by many different names. Starting with the smallest, there are single, twin, double, queen and king size ones. “Long boys” are for exceptionally tall people. At some hotels, queen beds are the smallest size used, so a doubl
17、e room has two of them. Some hotels even offer their guests waterbeds. A rollaway can be moved into a room to sleep an extra person. Hide-a-beds are sofas that fold out to make beds.People working in hotels: Desk clerks make reservations, check people in and out of the hotel, take care of keys, and
18、handle problems. Switchboard operators answer the phone and transfer calls to the people who are being called. Room service waiters take orders for food and drinks in peoples rooms, bring the orders and sometimes take the dirty dishes away. Maids clean the rooms and change the sheets. A bell-man or
19、a bell-boy carries hotel guests bags to their rooms.Facilities in hotels:The front desk is where you find the desk clerk. People go there to check in or out, to turn in or pick up their keys, their mail and messages, or to complain about something in the hotel. Lobbies are big, open rooms near the f
20、ront desk. Usually people go there to meet friends. Lounges are comfortable bars. People go there to have a drink and relax. Suites are sets of rooms - usually a bed room and living room, sometimes with a kitchen - that you can rent in a hotel. Meeting rooms are for meetings. People rent them to mee
21、t other people or talk about business when they dont want to do it in their rooms. Game rooms have games like pool, billiard, backgammon, chess, etc., in them. People go there to play these games and relax. Gift shops have souvenirs, books, and cards. Bars are sometimes built around pianos. People c
22、an sit very close to the piano and listen to the music.IV. Text Analysis:1. Step one: Read the passage for several times in different ways. (All the boys/ all the girls/ all together/ group 1/ group 2/ group 3)2. Step two: Reading comprehension.Questions for the whole passage:A. What can we learn fr
23、om the whole passage?B. What kind of article do you think the passage is, an introduction or an advertisement?C. Question for Point 1: What is the convenient way for you to contact the resident manager if you have any questions?D. Question for Point 2: Where are coffee, tea and a light continental b
24、reakfast usually served?E. Question for Point 4: Where are children not allowed to go, even with their parents?F. Question for Point 6: Where should you leave your key when you leave the hotel?Questions about phone instructions:A. How many digit numbers do you have to dial if you want to make a loca
25、l phone call?B. What is the area code in the US for a long distance call? C. What number will you dial if you are badly ill and want to call for a doctor urgently?Question for the last part of the passage: What are the guests expected to do if they want to make comments on the services of the hotel?
26、Step three: The students summarize the services of the hotel in detail by completing the table below.Time to contact the resident manager1. 5:00 p.m. _2. 24 hours on _Business hours for1. Lounge:_.2. Recreation Center on Saturday: _.3. Checking out: _.The first two numbers for1. Local calls: _2. Int
27、ernational calls: _3. An operator-assisted calls: _Step four: Are the following statements true or false according to the passage? T/F1. The hotel guests may contact the resident manager for help at any time. 2. The Recreation Center is open every day. 3. Extra blankets and pillows can be found in t
28、he cupboard in each hotel room. 4. Guests must check out at 10:00 in the morning. 5. On departure, the guest should turn in the key at the reception desk. 6. If a guest wants to make an on-campus phone call, he has to dial 52 first. 7. To make a local call, guests have to dial a 9-digit number. 8. T
29、he number “80” is the area code for a long distance call. 9. In case of fire, guests should dial 911. 10. Comments from guests can be written on the back of the formand left with the key in the room. Step five: Key points:*emergency 紧急情况The hospital has to treat emergencies such as car accidents. 这个
30、医院处理诸如车祸一类的急诊。In an emergency, telephone the police. 出现紧急情况时,请给警察打电话。The patient was asked to ring the bell in an emergency.要求病人在有紧急情况时按铃。*international adj. 国际的, 世界的international law 国际法international trade 国际贸易international waters 公海apologize:I must apologize to you for not being able to go to your
31、 wedding.He should apologize to the chairman for arriving late.Apology n. 抱歉*accommodation:What kind of accommodation did you have when you traveled on the ship?accommodate: v. 提供住宿They cant accommodate guests at the moment.He will accommodate me with the use of his house, while he is abroad.他在国外期间将把他的住宅供我使用。容纳One flat can accommodate a family of five. 一套单元房可容纳一个五口之家Step six: Extensive practiceMatch:1. resident manager A值班2. long distance call B低层3. extension C 冰箱4. off-campus number D 大厅入
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