lesson 2 华为素质面试试题中英文.docx

1、lesson 2 华为素质面试试题中英文华为素质面试试题（中英文）1、影响力，2、成就导向，3、人际理解，4、主动性，5、服务导向，6、信息收集，7、坚韧性，8、关系建立，9、学习能力 一、影响力定义：指个人说服或通过各种手段影响别人使其支持或采纳自己的观点。影响的对象既可以是个人，也可能是群体和组织。判断影响力有两个条件：其一是个人必须具有让他人接受自己的想法的愿望，其二是个人并没有权力将自己的意愿强加到别人身上。等级判断： 0、不能清楚地表达自己要讲的内容或不能说服别人听从自己的观点。1、通过向别人讲述理由、证据、事实、数据等方式，直接说服别人。或者在他人面前作出某种表现给别人留下好的印象

2、，单纯通过借助情感手段影响他人。2、有针对性地将所讲述的内容与别人的兴趣和利益联系起来或同时采用多种方式影响他人。3、运用复杂的策略影响他人或通过微妙的幕后操作使别人接受自己的观点。高水平的影响力是建立在一定的人际理解力和组织意识的基础上的。主动性、思维能力以及关系建立等素质为影响力提供支持。点评：影响力的核心在于采取怎样的手段或策略去说服别人并使别人接纳自己的观点；面试过程中应关注当客户或他人不支持自己的观点或意见有争议时，通过什么方式和渠道一步步地去引导对方；影响力的高低要与最后的结果相结合，目标的难度、影响方式的技巧性是决定影响力级别的重要因素。 Questions in Categor

3、y 1（For all applicants） (a)Describe a case in which you were successful in convincing someone.(b)When you argue about something with your friend，what would be the result of it？Talk briefly about a case that gave you the deepest impression.(c)We each have our own views and opinions in our study, work

4、 and daily life, and hope they would be accepted by others. But It often happens that they are not acceptable to other people. Can you tell us a case like this that once happened to you？一类问题（适合所有应聘人员） 1)请描述一件您成功说服他人的事情。2)当您和您的朋友就某一问题发生争论时，最后的结果一般会怎样？请介绍一件您印象深刻的事情。3)在学习、工作或生活中我们都会有自己的观点或意见，并且希望别人接受。但

5、是常常会发现别人不一定同意或接受我们的想法。您能讲一件发生在您本人身上的这样的事情吗？ Questions in Category 2（For all experienced applicants） (a)You got differences with your colleague while implementing an important project, but your opinions were eventually accepted. Describe a case like this if you have ever experienced one.(b)Have you e

6、ver been the head of a team？Was there any team member who did not obey you？How did you deal with him？二类问题（适合有工作经验的应聘人员） (a)您与同事在完成一件重要的工作时发生了较大的分歧，最后采取了您的意见。请描述一件您所经历过的这样的事情。(b)您有没有负责过团队？团队成员中有没有不服从您的领导的？您是如何处理的？Questions in Category 3（For more experienced applicants only）(a)Give examples to explain

7、 how you influenced your customers when they did not accept your company or its products at the beginning of the project?(b)If your subordinates or colleagues were in low spirits and lost their confidence, how did you work with them and manage to reach the goal？(c)Customers very often are very deman

8、ding. Give examples to show your way to deal with the demanding customers.(d)Describe a market situation in which there was fierce competition and explain how you turned out to be a success？三类问题（仅适合有较多市场工作经验的应聘人员） (a)请举例说明：在项目运作的初期，当客户很不接受您所在的公司或产品的情况下，您是如何去改变客户想法的？(b)当您的下属或同事士气低落、失去信心时，您是如何和您的团队去完成

9、您们的工作目标？(c)客户的要求往往比较高，请举例说明，您是如何处理客户的过分要求的？(d)请描述一件您在市场上遇到的竞争最激烈的工作，您最后是如何获胜的？ 二、成就导向定义：成就导向是指个人具有成功完成任务或在工作中追求卓越的愿望。具有高成就导向的人希望出色地完成任务，在工作中极力达到某种标准，愿意承担重要的且具有挑战性的任务。这种人在工作中有强烈地表现自己能力的愿望，不断地为自己设立更高的标准，努力不懈地追求事业上的进步。在工商界，高成就导向的人表现为要作出比别人更好的的业绩；不满足已取得的业绩，完成工作之后为自己设立更高、更具有挑战性的目标；在产品开发或服务中有超过竞争对手的动机和决心。

10、成就导向表现为个人关注后果、效率、标准，并追求改进产品或服务，在组织中力求资源使用最优化。成就导向是企业家精神中最重要的成份。等级判断：0、工作得过且过，不尽力达到优质标准。1、努力将工作做得更好，或达到某个优秀的标准。2、为自己设立富有挑战性的目标，并为达到这些目标而想法设法提高销售业绩或提高服务质量。3、在仔细权衡代价和利益、利与弊的基础上作出有利于公司利益的决策。点评：成就导向的根本是希望能把工作做得更好，为自己设定一个具有挑战性的目标而努力地达到它。面试中注重追问应聘者当时的想法及为什么要这样想，是否考虑过要满足并超过既定目标？为达到所期望的目标是否肯冒一定风险？判断成就导向的高低要与

11、其最后直接结果相结合，目标的难度、努力的程度如何及所承当风险如何是决定成就导向级别的重要因素。Questions in Category 1（For all applicants） (a)Talk about the greatest difficulty you have ever encountered. What was it？What did you think about it at that time？How did you deal with it？(b)What are the targets of your short term and long term developme

12、nt you have set up？How do you plan to reach the long term target?(c)What are the things you are not satisfied with concerning your present situation？一类问题（适合所有应聘人员）(a)请谈一下您遇到过的最困难的事情，困难是什么？您当时是如何考虑的？您是如何处理的？(b)您对近期和长期的发展设立了怎样的目标？您将如何达到您的长期目标呢？(c)您对您目前的现状有哪些不满意的地方？Questions in Category 2（For all exper

13、ienced applicants）(a)What is the work you are engaged in at this point？What are the requirements？What kind of result do you expect to have？(b)Talk about the most challenging job you have ever taken？How come it imposed such a great challenge？Did you think that you would be able to get it done while s

14、atisfying the requirements at that time？How about the result？(c)Talk about a recent job whose result was not satifactory. Why didnt it satisfy you？Was there a better way of doing it？ 二类问题（适合有工作经验的应聘人员）(d)您目前正在完成的工作是什么？有什么样的要求？您希望达到怎样的结果？(e)请您谈一谈您所经历过的挑战性最大的一件事情？为什么会有这么大的挑战性？您当时认为您能按要求完成吗？结果如何？(f)在您最

15、近的工作经历中，请您谈一件对完成结果不满意的工作。为什么不满意？有什么更好的解决方法吗？Questions in Category 3（For more experienced applicants only）(a)Which competition do you think is the most intense according to your experience in exploring the market？How did you feel about it at that time？Was this project a success？What do you think was

16、your contribution to it?(b)When you feel that the job assigned to you by your supervisor is beyond your ability，how would you deal with it？Talk briefly about a case like this.(c)If you were a project leader or when you took an assignment，would you consider the risks involved? Talk briefly about the assignment in which you thought you took the greatest risk.三类问题