ImageVerifierCode 换一换
格式:DOCX , 页数:7 ,大小:23.34KB ,
资源ID:29513818      下载积分:3 金币
快捷下载
登录下载
邮箱/手机:
温馨提示:
快捷下载时,用户名和密码都是您填写的邮箱或者手机号,方便查询和重复下载(系统自动生成)。 如填写123,账号就是123,密码也是123。
特别说明:
请自助下载,系统不会自动发送文件的哦; 如果您已付费,想二次下载,请登录后访问:我的下载记录
支付方式: 支付宝    微信支付   
验证码:   换一换

加入VIP,免费下载
 

温馨提示:由于个人手机设置不同,如果发现不能下载,请复制以下地址【https://www.bdocx.com/down/29513818.html】到电脑端继续下载(重复下载不扣费)。

已注册用户请登录:
账号:
密码:
验证码:   换一换
  忘记密码?
三方登录: 微信登录   QQ登录  

下载须知

1: 本站所有资源如无特殊说明,都需要本地电脑安装OFFICE2007和PDF阅读器。
2: 试题试卷类文档,如果标题没有明确说明有答案则都视为没有答案,请知晓。
3: 文件的所有权益归上传用户所有。
4. 未经权益所有人同意不得将文件中的内容挪作商业或盈利用途。
5. 本站仅提供交流平台,并不能对任何下载内容负责。
6. 下载文件中如有侵权或不适当内容,请与我们联系,我们立即纠正。
7. 本站不保证下载资源的准确性、安全性和完整性, 同时也不承担用户因使用这些下载资源对自己和他人造成任何形式的伤害或损失。

版权提示 | 免责声明

本文(关于英文道歉信锦集八篇.docx)为本站会员(b****5)主动上传,冰豆网仅提供信息存储空间,仅对用户上传内容的表现方式做保护处理,对上载内容本身不做任何修改或编辑。 若此文所含内容侵犯了您的版权或隐私,请立即通知冰豆网(发送邮件至service@bdocx.com或直接QQ联系客服),我们立即给予删除!

关于英文道歉信锦集八篇.docx

1、关于英文道歉信锦集八篇2022年关于英文道歉信锦集八篇 英文道歉信 篇1Dear _X,I am so sorry that I was late to the class this morning.Although it because that I missed the bus so that I had to wait another 15 minutes for the next one,I still need to take the full responsibility for it.If you would accept my appologize,that would be

2、great.I promiss you that I will not be late to any class again.Yours sincerelyTony Blair英文道歉信 篇2游客朋友们:首先我们真心感谢桅子花开、海星以及马来吸呀等几位网友给我们所提的意见,今年在政府论坛上有两封公开批评我们的帖子,说实在的,刚刚看到的时候,心里确实是堵得慌的,不高兴的,总觉得目前国内旅游市场大环境就是这个样子,大社不强,小社散差,从业人员服务意识、技能普遍不强等等,刚开始,我们确实给自己找了一些自我安慰的借口。现在再认真思考这个问题,我们觉得,做为从业人员有责任、有义务,也必须为游客提供更为轻

3、松、快乐的旅游时光。坦诚的说,今年7、8两个暑期月份下来,在我们质检回访过程中,所发现存在质量问题的,游客投诉到公司的也绝不仅此两例。我们总结分析下来,存在质量问题的主要是散客出游群体,暑期质量问题一般容易出现在车辆空调不好,某些导游态度存在问题,以及住房条件较差等方面。目前旅行社的存在方式大体上分为三类,一类是组团旅行社,我们_就是这样类型的旅行社,面向终端客户收取客源;一类是地接旅行社,主要接待外地游客来本地旅游;第三类是同行批发旅行社,如扬州苏之旅旅行社,仪征旅行社同行受制于客源量问题,收到游客报名后,无法独立发团,只能交给这样的批发旅行社统一发团。这种现状就导至了组团旅行社对散客质量的

4、掌控从很大程度上受制于同行批发旅行社,从某种程度上来说,仪征散客出游,选择哪家旅行社报名的差别是不大的,唯一的区别所在是旅行社经营者的思路,以及遇质量投诉后,规模大一些的旅行社对批发旅行社的牵制能力会更强一些,仅此两点而已。关乎旅游质量还有一个很重要的点,就是导游,景点美不美,全靠导游一张嘴。好的导游除了在讲解上会更为精彩外,对于游客心理的把握能力通常也会很强,会有较强的协调沟通能力,而目前导游的生存状态基本上都是以兼职为主,这种生存状态,也从很大程度上导致了其责任心的下降,因其兼职故而也缺少有效的服务技能培训。旅行社不是不想有自己的全职导游,而是因为旅游业的季节性特别强,旺季再多导游也不够用

5、,进入12月份以后的3个月淡季对于小旅行社而言,可能1个导游都嫌多,这个微利行业人力成本应该是最大的成本了,所以这种季节性的特点也导致旅行社不敢、不能用过多的全职导游。我们公司目前全职导游有16名,在扬州地区算得上是规模庞大的一支导游队伍了,但也只能应对平常季节的客流量,遇上旺季,也只能望洋兴叹,比如贴子中所提到的西安团队,就是一个主要由兼职导游带队的团队。从我们自身的角度来讲,我们必须认真反思这个行业,认真反思自已,如果不能真正将客户赢这个第一戒写到我们每个员工心里去,_旅行社终将被市场淘汰。从上周起,我们已经开始在竭尽全力探讨游客旅游体验的问题,我们希望尽快将我们的服务意识、服务技能,迅速

6、从对人的服务,提升至对客户的服务。我们将尽已所能去改造现有的工作流程,我们相信,从我们做起,终将能够逐步改变旅游业的现状,终将实现给游客创造轻松快乐时光这个最终目标。当然,接下来可能还会有质量问题出现,还会有游客投诉,但我们会以最好的状态,迅速处理这类的质量问题,给游客一个尽可能满意的答复。英文道歉信 篇3Dear _,I am writing this letter to apologize to you for my failing to .The reason is that _ . I am sorry that I cannot finish in time, but is it p

7、ossible that I make up the loss by ? If so, I will put everything else aside to .I do hope that you can understand my situation and accept my apology.Yours sincerely,_英文道歉信 篇4时间已经过去一年了。这一年,我们有过快乐的时光、痛苦的回忆、无知的困惑和感人的时刻。然而,快乐和感动都是你带来的,痛苦和困惑却因我而起。我承认在我们约会期间对你胡思乱想,对待你的态度不合适,强迫你做自己不喜欢的事。还一次次的让你哭泣,尽管我知道你是一

8、个敏感的女孩儿。我也不够体贴因为总是忽略你内心的感受。回顾那次事情。随着矛盾日益增加,爬山的事成为你爆发的导火索。你在山腰跟我说的话真正地伤了我的心。然而,这是我应得的。我们分手的原因就是由于我武断的行为和漫不经心的心态,这也导致现在让你我尴尬的现状。即使现在,我们也不能像以前一样互相打招呼。总的来说,一切都是我的错。当我说这句话时,心里感到深深的愧疚感。然而,这是我应受的责备。我真正想说的是我现在还想你。多少平静的梦乡中,你总会出现,这也是我做过的最幸福的梦。每次遇见你,我都努力装作没看见你,故作镇定,可总禁不住想看你一眼,想知道你最近过得怎么样。虽然我现在上课不多,但每次上课,也都会寻找你

9、的身影。我越来越不能压抑自己的情感。如果我改变态度了呢?我想知道你是否会给我一个机会来弥补你因我而受伤的心灵。 真诚至上It has already been one year. This year, we have been through happiness, pain, confusion and impressive. Yet, most of the happiness and impressive was brought by you, pain and confusion was brought by me. I confess that I had mixed thoughts

10、 during our date time. My attitude toward you was not proper. I made you do things that you dont like. Even I knew that you are a sensitive girl, I still made you cry more than once. I was not a considerate boy for I disregarded your deep feelings.Look back on that so called big problem. As the conf

11、licts developed, the mountain climbing was the point that you broke out. What you said in the middle of the mountain truly hurt my feeling. Nevertheless, I deserved this. The reason that we broke up was due to my arbitrary behavior and casual attitude, which led us to this situation that make us awk

12、ward. Even now, we couldnt greet each other as we did before.Generally, it was all my fault. When I said this, I felt great guilty from the bottom of my broken heart. However, I was be to blamed for this.What I really want to tell you is that I still miss you right now. I dreamed about you in my pea

13、ceful dream that is the happiest dream ever I thought. I tried to pretend to ignore you and be calm When I met you. But I couldnt help glancing you for I want to know how you are going. Though I barely went to classroom, when I did, I would find where you sit. I cant constrain my emotion.But what if

14、 I changed my attitude ? I just wondered if you could give me another chance to make up your broken heart that once was broken by me.Yours sincerely,Frank英文道歉信 篇5Dear Prof. Patent,I am very sorry to inform you that I did not manage to complete the book report you assigned last week, due to a sudden

15、illness falling upon me a few days ago.For the past few days I have been in hospital with a continuous fever, which has thus prevented me from any academic activity. I hereby submit the doctors note. I would be very much obliged if you could grant me another week for the task, as my health is turnin

16、g better.Hope you can understand my situation and accept my apology.Yours faithfully, Li Ming译文尊敬的Patent教授:我非常遗憾地告知您我没有完成您上周布置的读书报告,因为几天前我突然生病了。过去的几天中我一直持续高烧,住在医院,因此无法进行任何学术活动。随信是医生的诊断书。如果您能再给一周时间来完成它我将感激不尽,因为现在我的身体正在好转。希望您能理解我的处境并接受我的道歉。您真诚的,李明英文道歉信 篇6Dear Mr. ShuI would like to thank you for choos

17、ing the China World Hotel for your recently stay.On behalf of management and staff, please accept my sincere apologies for the failed to extend your Golden Circle benefits of the King Size bed, golden circle appropriate floor and newspaper. during your stay with us on 01- 08th Nov.As our valued gues

18、t, your comments and feedback are of utmost importance to us. Mr. Shu, shouldyou choose to return to our hotel, please let me know and I will ensure that your stay will restore you confidence in the quality service upon which the Golden Circle stands.My apologize once again and thank you for taking

19、time to bring this matter to our attention.We are looking forward to welcome you back to hotel again if you would like to give us chance to correct our mistake.Should you have any inquiries, please feel free to contact me.Kind and best regards.Alfred ZhuangFront Office Manager.英文道歉信 篇7Dear Sir or Ma

20、dam:The Management of China World Hotel wish to extend its sincerest apologies for the inconvenience you were caused as we were unable top accommodate you on your arrival. This is not the normal manner in which we handle our guests reservation and we regret any undue inconvenience you were caused as

21、 result.We hope you found the accommodation at Beijing international hotel on August 19 to be satisfactory. We regret that owing to your schedule of this visit, you were unable to return to our hotel on the next day. Kindly rest assured that we will endeavor to ensure that your future visit to us wi

22、ll be comfortable one.Thank you for your kind understanding and we look forward to the opportunity to redeem ourselves y welcoming you back to China World Hotel soon.With renewed apologies.Yours SincerelyAlfred ZhuangFront Office ManagerMr. Ulrich Niemann.英文道歉信 篇8Sep. 25, 20_Dear Sirs:Thank you for

23、your letter concerning Mr. Pennington?s visit to China. Unfortunately our Export Manager, Mr. Li is in the U.S. at present and will not be back until 12th October. Therefore, I am very sorry to inform you that he is unable to meet Mr. Pennington these days. He would, however, be very pleased to see Mr. Penn?ington if he could be in Beijing after that date. We look forward to hearing from you.Yours faithfully,Assistance

copyright@ 2008-2022 冰豆网网站版权所有

经营许可证编号:鄂ICP备2022015515号-1