马云新加坡APEC峰会演讲稿.docx

1、马云新加坡APEC峰会演讲稿马云新加坡APEC峰会演讲稿Transcript of Commencement Speech at 2009 APEC given by Jack Ma(Jack Ma & 马云)Thank you very much, director sir . Ladies and Gentlemen ！Before my speech ,I would like to show you a video which happenning in Hangzhou about our Hangzhou SME Summit ,can I ?Thank you !After 3

2、days ,you know, in house meeting and flying all the way here ,and I didnt feel not quite well today ,but when I see the entrepreneurs ,when I came to the SMES ,I always feel excited. Because when I join the SME Conference, I see from the eyes of the dreams ,the passion ,the hope ; when I join the Fo

3、rtune 500 Conference, I am the CEO ,I see the numbers ,I see the revenues, I see the KPIs， I see the bloody competition. But among the SMES ,you see I have a dream ,I want to do something. and that happens all the time and that make me excited all the time .Today I think last year every people say W

4、a, the economic is in trouble ,we are all dead ,what are we going to do ? Today everybody seems to be happy and say the economy come back .Is really the economy come back ?I dont think so .The money is go to big companies, the money goes to infrastructure and the money go back to the stock market. I

5、t seems nobody learns from that . How can the economy comes back if the SMES is not come back , how can the economic come back if the dreams are not come back ,the hopes not come back ? I saw one thing that ,few days ,you know ,2 days ago I have a dinner with my Singapore friends and they said think

6、 our government is encouraging to have more babies because ,you know , people aging and enough kids . I think , we , every economy , every nation , needs explicitly to have more small medium size companies , to have more hopes , because every big company comes from the small business . If without ho

7、pe , without expect to have more babies , we are going to die. Why do I always feel excited ? I have 8 “babies”. In the far past 15 years , I build up 8 companies -seven of them , very healthy ; one of them ,I sold it . And I keep the babies , when I look at my babies Alibaba , Taobao, Alipay and yo

8、u know ,the company we just have AliCloud we just have a new baby 2 month ago . I always feel excited because you see the hope ,you know this baby is going to change me ,this baby is going to change the world and the customers. And thats the thing I always feel excited. If you want to be happy , hav

9、e more babies. If you are the government ,want your economy to be good , have more SMES. These are the dreams ,these are the hope ,these are the future. So this is all we want to say, but enough, weve been crying, and say please give us support. But all the SMES, ask yourself one question, we are no

10、t crying babies. We believe we are tomorrows Google, we believe we are tomorrows eBay, YouTobe, we believe we are tomorrows UPS. If we believe we are ,we can be; if you dont believe, you never be. We heard a lot of government say (we give you) “Let me know what we can do? ”,”let me know what we can

11、help SMES ”; we heard a lot of banks say “well ,weve been, you know ,give loans to SMES” I heard some bank said “well”, one of the bank present said “we gave like, you know , 200 millions US$ to the SMES” ,I ask “whats the size the loan you give?” “20 millions dollars. How can you say the 20 million

12、s? As the research I got, Alibaba Group (Alibaba statistic) 87% of the SMES, what they need, the fund is below 60 thousand US$. But they gave the loan 20 millions to some big companies, they are not SMES, they are not the hopes. But, I think all the SMES say, (that) nobody can help you. My 8 compani

13、es, I always say, nobody help us, only we can help ourselves. Dont rely on the government, dont rely on the bank, forget about that. Rely on your friends, rely on relatives, rely on your small dreams and always keep that thing in head Ive been trying very hard to get loans from banks, always trouble

14、. Within the past years, I even did not borrow one cent from banks, my kids grow up, I dont know why. The bank always say “because we dont have enough information from the SMES. ” Tell me, any fortune 500, any big bank, companies present, CEOs go to the SMES summit. No! they go to the CEOs summit. H

15、ow could you get information if you do not go there listening to them, talk to them, share experiences with them? To see what they need is only 50 thousand US$, instead of 200 million dollars. How can you get enough information? So, well, we discussed yesterday, banks are banks. They always have to

16、control the risk. Right! So banks and governments, lets think about something new. New financial structure that can help those millions of hope companies that need only 50 thousand US$ . What is the right structure, what is the right organization to support them. Thats the thing we should think abou

17、t. So the other thing I want to share with you here is always I believe “the small is beautiful.” And this financial crisis is a disaster to big companies. This world in last 20th century its bigger is better. You have big (you know) factory, big fund, everything is big ，is good. This century ,in th

18、e 21st century, I always believe small is beautiful. Its not how fast you machines，its not how many equipments you have, it is how quickly you can change yourself to meet the market. Because the information time, Internet and technology make a difference . So the world IT last century is designed fo

19、r the manufacturers. This century IT is designed to make a help to the consumers. So I think this is a disaster for the big company, but it is a great opportunity for small businesses. For this financial crisis ,we see a lot of big companies, we would never thought die, AIG, GE, its like the empire

20、,how could this happen. You know, all the, the big car company which we respect, we always want to be there. But today ,they all died. Lets look at all the SMES, we still feel painful, but we are happy in our heart because we are still survive. We heard so many stories about big companies giving tro

21、uble. And I see the society, the government pay too much attention to these trouble makers. They are the trouble makers and we gave them enough support, let them die, its the time for them to die because they make troubles. Every big company, they have different disaster, different problems, but all

22、 the SMES ,they have the same problems. They need understanding and support. This world is not fair, I know, so thats why I want to encourage all the SMES here, Im the SME, I have 8 kids, I still think Im SME, I still believe Im small. Because when I am small ,I know l can be big and I hate to be bi

23、g, unfortunately. When I was a small company, only have 20 people, I felt so excited. Well, I can call every employees names and every time, every thing, I want to change, I can change in half one minute. Now ,terrible. When I was 20 years old, my friends told me “you company is not big enough. If y

24、ou are big, you are like a big boss. You are easy, you can control your time. ” No, my time is not controlled by myself, my time is controlled by all the meetings, sectary, KPI, shareholders, all the things. Its much tougher than you are small. So I always believe the first day love is every beautif

25、ul. Believe the first day love, when you are small, at least you can have time to go out to cinema with your wife and kids and enjoy wonderful view. But when you are big ,you always go to the board meetings. And also I want to say, that, like I you some today I come here, people say “Jack, you do no

26、t prepare, why dont you prepare PPT?” I never prepare PPT, you know, Im not good at technology. I was trained to be a high school teacher and the only thing I can know about computer, funny thing, Im running one of the biggest e-commerce companies in China, in the world, but I know, the only thing I

27、 can know about computer is to send and receive email and brows. Thats it. Because I always think technology is for the people, people is not working for the technology. But today I come here as an entrepreneur，I prepared every day. Im not prepared for the PPT, because every time when I use the PPT,

28、 something wrong, I cannot use it. So I come here to tell my old experiences, I want to share with you as 8 kids father what I did when I have trouble. When I have trouble, I always remind me 3 things: focus on your customer, serve your employees, learn from your competitors. These are the key, the

29、thing you learned. Focus on your customer, everybody toady talk about shareholder NO.1, I hate that. I think its always customer NO.1. its the customer give you the money. Its the customer give you the innovations. Its the customer that makes you happy. Year 1999 and 2000, when Internet bubble burst

30、, we cannot get any money, we did not have revenue, we have nothing, but everyday encouraged me go on was the thanks from my customers, said “Jack, Alibaba, keep on. Because you helped us, someday we will help you”. Thats the dream I had. So today, we believe shareholder NO.1 you only think about ma

31、king numbers. You only think about revenues, you only think about how to make you stock market go up. I let you know, no shareholders can be trusted. I tell you the truth. Well, our share stock price, 2 years ago, we listed, 13.50 HongKong dollars. Before the a lot of shareholders came to say “Jack,

32、 we are long-term shareholders, please give us more shares, we will keep it.” When the financial crisis came, the day we IPO, 13.50 HongKong dollars, we went up 40 dollars in 24 hours without doing anything good. And then financial crisis came, 40 dollars to 3 dollars without doing anything bad, the

33、y all gone. Most shareholders are share traders. How can you trust on them? So rely on your customers because the customers stay with you, customer grow up with you, customer give you the money, give you the hope, give you the support. So focus on your customer, and secondly, rely and serve your employees, its you employee,