英文邮件写作.pptx

1、英文公文写作（一）英文电子邮件写作规范2015.6.26你出现过以下情况吗？p有时你明知道打电话效果会更好，却用电子邮件发送了消息p你利用电子邮件发送过于私人或机密内容，过后又懊悔不已p有时候匆忙发送电子邮件，未添加问候语或结束语p常常未仔细检查语法、拼写及标点错误就发送电子邮件p有时候忘记在邮件中添加附件p发出邮件后希望能追回，可惜为时已晚p你已经很长时间没有整理或删除电子邮件p一听说需要写电子邮件就头疼，动不了笔这封邮件有无不妥之处？From:Harry.Limpresto.co.myTo:Cc:Subject:HELLO!hi ShirleyHope things r well with

2、 u,its good 2 know that u will be back in malaysia again in nov to hold your seminar on effective biz writing.PLS LET ME HAVE SOME FREE DATE while u r over here.some bookstores r interested in a talk and singing event,I hope u will agree to take part.tnks&rgsHarry英文英文电子邮件写作规范电子邮件写作规范 e-mail1.理论讲解2.案

3、例分析3.练习点评4.Q&AEMAIL的基本结构1.信头2.主体3.结尾敬语4.落款签名EMAIL基本结构To:Cc:Bcc:信头Subject:HELLO!Attachments:hi Shirley称谓（问候语）正文Hope things r well with u.Its good 2 know that u will be back in malaysia again in nov to hold your seminar on effective biz writing.PLS LET ME HAVE SOME FREE DATE while u r over here.some b

4、ookstores r interested in a talk cum singing event.I hope u will agree to take part.结尾tnks&r结尾敬语Harry 落款签名主体1、信头 Harry.Limpresto.co.my S Fionapresto.co.my Application for manager assistant 1.1 主题 SUBJECTu构成：单词/名词性短语/完整句（一般不超过35个字母)练习：判断下列表达是否准确1.Greetings2.Supplier training3.Meetings on 22 July has

5、been canceled.4.gotohospital5.professional trainees from sister company should abide by rule of local company.u大小写规则：-方法1：将位于句首的单词和专有名词的首字母大写即可-方法2：将实词（名词、动词、形容词、副词、代词等）每一个单词的首字母大写。练习：判断下列表达是否准确1.New E-mail Address Notification2.Detailed calculation3.detailed calculation1.1 主题 SUBJECTu主题框内容应简单明了，但切忌

6、含糊不清。例如：pricing policy meeting（定价政策会议）letter of application（申请信）练习：判断下列表达是否准确1.Meeting2.News about the meeting 3.Tomorrows meeting canceled4.Greetings5.Greetings from DDCCompany6.Pleasecometopickyourcard.2.主体格式称谓(问候语）开头正文结尾敬语落款签名档2.1 正文格式Dear XXX,xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.xxxxxxxxxxxxxxxx

7、xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.xxxxxxxxxxxxxxx.Sincerely yours,XXXDear XXX,xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.xxxxxxxxxx.Sincerely yours,XXXDear XXX,xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.xxx

8、xxxxxxxxx.Sincerely yours,XXX？2.1 正文格式Dear XXX,xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.xxxxxxxxxxxxxxx.Sincerely yours,XXXDear XXX,xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.xxxxxxxxxx.Sincerely yours

9、,XXXDear XXX,xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.xxxxxxxxxxxx.Sincerely yours,XXX 2.1 正文格式Dear XXX,xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.xxxxxxxxxxxxxxx.Sincerely yours,XXXDear XXX,xxxxxxxxxxxxxxxxxx

10、xxxxxxxxxxxxxxxxx.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.xxxxxxxxxx.Sincerely yours,XXXDear XXX,xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.xxxxxxxxxxxx.Sincerely yours,XXX 齐头式 混合式 缩进式2.2 称谓u称谓之后一般用逗号，如DearStella,正式（正式商务往来）写出对方称谓称谓+姓称谓+全名Mr./M

11、rs.(已婚)Miss(未婚女性)Ms.(未婚已婚女性皆可以使用)如 Mr.Kunze/Mr.Becker Kunze正式（熟识的同事、上级、客户等）称呼对方名字名字Dear+名字如Stephan或Dear Stephan，若对方邮件以Dear称呼你，回信时也同样以Dear回复；非正式称呼对方名字、昵称等Hi Judy,/Hello dear,2.2 称谓u 若无法得知收件人姓名，可用:DearSir or Madam,Ladies and gentlemen,Dear Colleagues,Dear all,Towhomitmayconcern,Dear Committee Member,D

12、ear Meeting Planner,Dear Purchasing Agent,2.3 问候语Long time no see.How have you been?好久不见，最近你好吗？I hope you are doing well recently.希望你近来过得很好。Ihopethingsaregoingwellwithyou.希望你近来过得很好。How was your trip/vacation to Beijing?你去北京的旅行/假期过得如何？First let me start by wishing you and your staff a Happy New Year.

13、首先祝你和你的同事新年快乐。2.4 开头u商务邮件不需要过多的寒暄，恰当的称呼和招呼之后就可直接进入主题。通常在第一句说明邮件的目的。例如：I am writing to inquire whether you can provided your latest catalog.我来信是要询问您是否能提供贵公司最新的目录。Weareinterestedinyourrangeofofficesupplies.我们对你们的办公用品感兴趣。Afteracarefulreviewofyouroperations,webelievethatyourcompanyisidealformeetingourOE

14、Mneeds.在仔细检视你们的运营状况后，我们认为贵公司非常符合我们的代工制造需求。练习请根据下列情境写开头句：需要与对方商榷讨论方案细节的时间，你现在发送邮件给对方，询问下周二下午2点到4点是否合适。昨天的会议上对方要求发送项目的具体介绍，你现在将所需文件通过邮件（附件）发送给对方。前一次会议约定周五给对方发送合同，你现在发送邮件与对方再次确认，将于周五把合同发送给对方。你需要对方协助你处理一些事项。参考答案Id like to discuss the details with you.Is Tuesday 1400-1600 convenient for you?我想和您谈谈修订的事。这周

15、二下午两点到四点您有空吗？Attached are the documents you requested at the meeting yesterday.昨天会议上您要求的文件已附上，请查收。Asdiscussedatthemeeting,IllsendyouthenewcontractbythisFriday.正如我们在会上所讨论的，我将在周五前给您发送心的邮件。Ineedyourhelpinthefollowingmatter.我需要你协助处理以下事项。2.5 主体内容主体段应简单明了，调理清晰，过长的内容不易阅读且容易让对方抓不住重点。确保调理清晰，合理分段，避免将所有内容全部集中在

16、一个主体段内写完。若有多条建议或事项要阐述，可以用条例式的方法呈现，使内容更清晰易读。为了能更灵活地排版，可以把这些信息作成附件形式，以方便对方将其打印出来。2.5 主体内容常用句型通知通知/公告公告发起会起会议询问确确认回复反回复反馈道道谢致歉致歉/遗憾憾要点列表要点列表发送附件送附件2.5.1.通知通知/公告公告uinform sb that/inform sb of sth通知某人某事I am writing to inform you thattherearesome small changes in the schedule for my visit to yourcompany next week.我写这封信是要通知您，我下周造访贵公司的行程将有些许变动。This is to inform all employees of recent staff changes at KYLE Co.此乃通知所有员工Kyle公司最近的人事变动。unotify sb that通知某人某事This letter is to notify you that our office will be