罗宾斯管理学练习题第三章.docx

1、罗宾斯管理学练习题第三章Chapter 3 Organizational Culture and Environment: The ConstraintsTrue/False QuestionsA MANAGERS DILEMMA1. According to the information presented in “A Managers Dilemma,” the training programs were well planned and integrated across all business units. False (moderate)THE MANAGER: OMNIPOT

2、ENT OR SYMBOLIC2. In the symbolic view of management, managers are seen as directly responsible for an organizations success or failure. False (easy)3. The current dominant assumption in management theory suggests managers are omnipotent. True (moderate)4. The view of managers as omnipotent is consi

3、stent with the stereotypical picture of the take-charge business executive who can overcome any obstacle in carrying out the organizations objectives. True (moderate)5. The symbolic view of managerial impact is useful in explaining the high turnover among college and professional sports coaches, who

4、 can be considered the “managers” of their teams. False (difficult)6. The view that a college football team had a losing season due to the failure of key players to obtain sufficient school grades represents the symbolic view of management. True (moderate)7. In the omnipotent view of management, muc

5、h of an organizations success or failure is due to forces outside managements control. False (easy)8. If an organization subscribes to the symbolic view of managers, it is unreasonable to expect managers to have a significant effect on the organizations performance. True (easy)9. A managers role in

6、the omnipotent view of management is to create meaning out of randomness, confusion, and ambiguity. False (moderate)THE ORGANIZATIONS CULTURE10. An organizational culture refers to a system of shared meaning. True (moderate)11. The organizational culture is a system of shared meaning held by members

7、 that distinguishes the organization from other organizations. True (moderate)12. Organizational culture is a perception, not reality. True (moderate)13. Presently, there is no method for analyzing or assessing organizational culture. False (moderate)14. Strong cultures have more influence on employ

8、ees than weak ones. True (moderate)15. An increasing body of evidence suggests that strong cultures are associated with high organizational performance. True (easy)16. Compensation in mentioned in the text as a dimension of organizational culture. False (moderate)17. Most organizations have very wea

9、k cultures. False (moderate)18. An organizations founder has little influence on its culture. False (moderate)19. Rituals are repetitive sequences of activities that express and reinforce the key values of an organization. True (moderate)20. Organizational stories typically contain a narrative of si

10、gnificant events or people. True (moderate)21. A good example of an organizational story is the process college faculty members go through in their quest for tenure. False (moderate)22. Employee stock option is mentioned in the text as an example of a material symbol. False (moderate)23. The link be

11、tween values and managerial behavior is fairly straightforward. True (moderate)THE ENVIRONMENT24. The part of the environment directly related to achievement of an organizations goals is the specific environment. True (moderate)25. The general environment refers to everything inside the organization

12、. False (easy)26. Environmental uncertainty can be divided into two dimensions: degree of trust and degree of integration. False (difficult)27. Because certainty is a threat to an organizations effectiveness, managers try to minimize it. False (easy)28. The term suppliers include providers of financ

13、ial and labor inputs. True (moderate)29. To a national network such as NBC, your home VCR is considered a competitor. True (moderate)30. Ralph Naders Center for Responsive Law is considered a pressure group that managers must deal with. True (moderate)31. Industry conditions is an example of an orga

14、nizations general environment. False (moderate)32. The Civil Rights Act of 1964 made jobs accessible to people with disabilities. False (moderate)33. The Americans with Disabilities Act grants 12 weeks of unpaid leave to employees for birth or adoption of a child. False (moderate)34. Economic condit

15、ions are part of the organizations specific environment. False (moderate)MANAGING WORKFORCE DIVERSITY35. Based on the data presented in “Managing Workforce Diversity,” federal mandate is the number one factor driving diversity efforts by organizations.False (moderate)Multiple-Choice QuestionsA MANAG

16、ERS DILEMMA36. According to the information presented in “A Managers Dilemma,” Vancouver is a city where the environment is fairly stable and the relationship among stakeholders is critically important. Which of the following approaches to managing stakeholder relationships should Catherine Deslauri

17、ers, the city of Vancouvers staff and organizational development coordinator, pursuea. Stakeholder partnershipsb. Boundary spanningc. Stakeholder management (difficult)d. Scanning and monitoring the environmentTHE MANAGER: OMNIPOTENT OR SYMBOLIC37. What are the two views of managerial impact on the

18、success or failure of the organization a. Omnipotent and symbolic (moderate) b. Omnipotent and reflective c. Symbolic and interactive d. Reflective and interactive e. Dynamic and static38. What view suggests that managers are directly responsible for an organizations success or failure a. Symbolic v

19、iew of management b. Autocratic view of management c. Omnipotent view of management (moderate) d. Linear view of management e. Quality view of management39. According to which of the following views of managerial impact is it external forces, not management that determines outcomes a. Symbolic view

20、of management b. Autocratic view of management c. Omnipotent view of management (moderate) d. Linear view of management e. Quality view of management40. The current dominant assumption in management theory _. a. suggests a balanced view of managers as symbolic and omnipotent. b. suggests managers ar

21、e symbolic. c. suggests managers are omnipotent. (moderate) d. is that both the symbolic and omnipotent views are fading. e. is that neither symbolic nor omnipotent views are relevant.41. The view of managers as _ is consistent with the stereotypical picture of the take-charge business executive who

22、 can overcome any obstacle in carrying out the organizations objectives. a. symbolic b. omnipotent (moderate) c. generalist d. autocratic e. dynamic42. Which of the following views of managerial impact is useful in explaining the high turnover among college and professional sports coaches, who can b

23、e considered the “managers” of their teams a. Symbolic b. Omnipotent (moderate) c. Generalist d. Autocratic e. Dynamic43. Which of the following statements best represents the symbolic view of management a. Outside forces have most of the influence on organizational outcomes. (difficult) b. Effectiv

24、e managers are viewed as role models that employees emulate. c. Upper managements proper role is that of organizational figurehead. d. Managers are one of the three significant forces that determine organizational outcomes. e. Managers are directly responsible for the success or failure of the organ

25、ization.44. The view that a college football team had a losing season due to the failure of key players to obtain sufficient school grades represents which view of management a. Omnipotent b. Symbolic (moderate) c. Democratic d. Systematic e. Organic45. Following the symbolic view, managers have a(n

26、) _ effect on substantive organizational outcomes. a. substantial b. moderate c. limited (moderate) d. unlimited e. undetermined46. In which of the views of managerial impact is the actual part that managers play in organizational success or failure minimal a. Omnipotent b. Symbolic (moderate) c. De

27、mocratic d. Systematic e. OrganicTHE ORGANIZATIONS CULTURE47. Organizational culture is similar to an individuals _. a. skills b. personality (easy) c. motivation d. ability e. knowledge48. Which of the following phrases is associated with the definition of organizational culture a. Individual respo

28、nse b. Shared meaning (easy) c. Diversity of thought d. Explicit directions e. Internal growth49. The organizational _ is (are) a system of shared meaning held by members that distinguish(es) the organization from other organizations. a. culture (easy) b. values c. rituals d. structure e. hierarchy5

29、0. Which of the following is not implied by your texts definition of culture a. Culture is a perception. b. Individuals tend to describe an organizations culture in dissimilar terms. (difficult) c. There is a shared aspect of culture. d. Organizational culture is a descriptive term. e. Research sugg

30、ests seven dimensions to an organizations culture.51. The strength of culture is dependent on all but which of the following organizational factors a. Size b. Industry (moderate) c. Age d. Turnover e. Original culture intensity52. Which of the following is NOT mentioned in the text as a dimension of

31、 organizational culturea. Attention to detailb. People orientationc. Compensation (moderate)d. Aggressivenesse. Stability53. Sony Corporations focus on product innovation is an example of which of the following dimensions of organizational culturea. Attention to detailb. People orientationc. Outcome orientation (moderate)d. Aggressivenesse. Stability54. Organizations in which the key values are intensely held and widely shared have _ cultures. a. emerging b. aggressive c. weak d. strong (moderate) e.