1、listen this way 4答案Unit 1 Shopping and Banking OnlinePart 1 Getting readyB: drop shopping mouse feet retailingstreet get done third-party online30% mails Britain gift-buying 50% net periodC: Major points Details 1. the site 2. merchant 3. Addresses/phone number/call up 4. Strict safety measuresPart
2、2 Net shopping under fireA. delivery delivery delivery charges personal information 87% returning goods 47% order 35% dispatch 87% money back twoB Summary: convenience choice obstacles complete trust build consumers trust mature payment servicePart 3 Banking at homeA: Outline 1. C: limited opening h
3、ours2. Online banking services D: getting current information on products F: e-mailing questions to the bank3. A: competing for customers4. A: having no computer at homeB: 1. It is banking through the Internet.2. “Online banking” offers convenience which appeals to the kind of customer banks want to
4、 keep.3. Banks most want to keep people who are young, well-educated, and have good incomes.Part 4 More about the topicB: English Good Customer Service American Good Customer Service 1. in a pleasant environment 1. human side2. second to none a. family/occasions in life3. different customers b. a pa
5、rtnershipExample:take a look at everything alternatives 3. repeat business salescome to sales assistants4. first contact with the customerPart 5. Do you know ? 1. c 2. b 3. c 4. c 5. c 6. bUnit 2 Hotel or B&B?Part 1 Getting readyB: This yearAn average year35%60%45%20%60%80%30%15%50%70%30%20%C:hotels
6、pricesOther related information30/single; 60/doubleChildren under 1229/full board28/double+bathexcluded1. hot food: fried egg 2. coffee tea jam cooked3. dinner, bed and breakfast 4. the room plus all meals 5. Value Added Tax Part 2 A touch of homeOutline1. B&BA. bed and breakfastB. 15000C. advantage
7、s over big hotels2. A. meeting different people3. Several features of Suit UsA. built in 1883B. famous guests4. A. B&B not suitable for some people Part 3 Renting a carInformation about the customer A family of three + camp equipment Leaving on Fir., July 7th Returning on Mon., July 10th Best choice
8、: a Pinto station wagon Regular rate: $ 79.95 Special weekend rate: $ 59.95 Pick up: after 4 p. m. on Fri. Return: by 10 a. m. on Mon. Mileage rate: first 300 miles free, then 12 cents per mile Other costs: Insurance $ 10 Sales tax 8% Deposit $ 100B: a compact car/ a station wagon/ automatic transmi
9、ssion/ current models/ pick up/ return the car/ special weekend rate/ regular rate/ unlimited mileage/ insurance sales tax/ a full tank of gas/ deposit/ lowest ratesPart 4. More about the topicA: 1. suite: a large room with a partition to separate the bedroom area from the sitting room area 2. twin
10、room: a room with two single beds for two people 3. Penthouse: a well-furnished and luxurious suite at the top of the building 4. Lounge or sitting room: a room not used as bedroom, where guests may read, watch television, etc. 5. single room: a room occupied by one person 6. double room: a room wit
11、h one large bed for two peopleB. Room typeRack rateSuitable forFeatures 40Staff of all grades55Sales staff150Managerial stallentertaining private guest; the lake220total privacy; ; country side; ; fully fitted kitchenPart 4 Do you know?A: Names of hotelsLocations Ranks in general categoryCernobbio,
12、France Italy2 33 24 8London, UK Paris, France8 4B: 1. F 2. T 3. F 4. F 5. TUnit 3 “Planting” MoneyPart 1 Getting readyB: 这部分没有给答案CTone Agree?Sincere Doubtful Sarcastic Skeptical Surprised Emphatic Y N1 2 3 4 5 6 7 8 9 10 Part 2 National teach children to save dayA: Time: Thursday, April 17 Purpose:
13、teaching children how to save money Way of teaching: 2500 bankers making 5000 presentationsB: 1. Making savings visible and real: building up savings in a piggy bank/ opening childrens own bank savings account. 2. Encouraging children to save as much as they can: putting 25 cents away for every doll
14、ar the children earn 3. A first step toward learning to budget: giving children an allowance and part of it goinginto their own savings. 4. Making savings and investing fun: giving children play money to “invest” in stocks they can track in local newspapersPart 3 Credit cardsA: Outline1. The importa
15、nce of credit cards 2. Nature A. “charge” paying at a later date B: “limit” 3. The potential disadvantagesexpensive A. easy to make lots of purchases on card B. likely to pay a tremendous amount of interest4. The benefitsB. helpful for emergenciesC. good for travelPart 4 More about the topicA: Exerc
16、ise 1Column A Column B1. 3 2 1 3 2 Exercise 2: Answer the following two questions.1. “Spending priorities” refers to the following situation:Americans are spending so much of their income on ever larger houses and cars that they cant afford to spend on social programs or infrastructure repairs.2. By
17、 doing so, one would feel happier, would have fewer disputes of work and lower levels of stress hormones in their blood. One gets sick less often and dies at an older age.B: Summary:Mr. Cox, the vice president of the Federal Reserve Bank of Dallas, of Myths of Rich and Poor, sees the positive side t
18、o the increased prosperity of Americans are better off than they were 30 years ago. Here :Technological created hundreds of gadgets that both easier and more pleasurable, for example, cellular and cordless phones, computers, answering machines, and microwave ovens;Today about 3/4 have washing machin
19、es, half have clothes dryers, 97% have color televisions, 3/4 have VCRs, 2/3 have microwaves and air conditioners, 3/4 own their own automobile, 40% own their own home, half have stereo systems.Part 5 Do you know ?A. Tokyo, Osaka, Oslo, Zurich. Hong Kong, Copenhagen, Geneva, Paris, Reykjavik, London
20、B. 1. The euro has appreciated against the US dollar.2. Persistent economic turmoil.3. Tehran.4. The Economist team checks prices of a wide range of itemsfrom bread and milk to cars and utilitiesto compile this report.5. Business clients use it to calculate the amount of allowances granted to overse
21、as executive and their families.Unit 4 Loans for the DreamPart 1 Getting readyB: Dialogue One.Items Items Eating out Hobbies Antiques Food and groceries Dialogue Two:Items Same Up down figuresEntertainment 2566Depreciation Secretarial expenses Motor expenses 2612Audit & accountancy costs Telephone &
22、 postage Part 2 Raising money for buying a carA: SummaryMr. Jackson in the college As worth repairing, he . Since about a hundred pounds for , , three hundred fifty to four hundred.The bank different interest rates and conditions: a Personal Loan and an Ordinary Loan. Mr. Jackson is expected to repa
23、y the money with 24 months.B.Security charge Interest rate charged Interest rate Personal Loan 7% Ordinary Loan 7.5%(1.5%+6%) A day-to-day basis1. 透支额(贷款)overdraft2. 偿还 repay3. 短期贷款(业务)lenders in the short term4. 付利息 pay interest on5. 担保物 collateral6. 寿险 life policy7. 房屋的房契 deeds of the houses8. 政府证
24、券 Government Securities9. 凭证 certificate10. 按日计算 on a day-to-day basisPart 3 Housing in the U. S. A.A. Outline 1. A. cost of housing 1. 1/4-1/3 of a familys income 2. depending on size and location B. way to buy a housemortgage 2. B. easy to get things repaired 3. Buying 1. mortgage: 2. condominium:
25、 B. 1. Home buyer borrows money from Bank sells mortgages to Fannie Mae sells shares and mortgage-based securities to Investors 2. They control about half the home loans in America. 3. Hiding changes in its value, poor supervision and not carefully reporting its finances. 4. The stock price of Fanni
26、e Mae has dropped.Part 4 More about the topicA: 1. a. merchantable quality b. fitting for particular purpose/ seller c. as described 2. no / retailers responsibility/ take to shop 3. item/ too large/ fragile 4. evidence of purchase/ date of purchase 5. go to court / sue the sellerB. 1. F 2. T 3. F 4. FPart 5 Do you know ?B: Chart 1 Development of the idea of national taxes
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