电话英语Word文档格式.docx

1、38. A：Hello？39. B：Hellois this 4474716？Id like to speak to MrWang，please？40. A：41. B：May I know when he42. A：I dont know，but he will certainly be back for lunchThis is his wife speakingCan I take a message for him？43. B：Thank you，MrsWangPlease tell him to be at the airport one hour before tomorrow a

2、fternoon44. A：Very goodIll let him know as soon as he comes backBut，may I have your name，please？45. B：This is Lin MingThank youBye46. A：Good-bye47. 48. Dialogue B49. 50. A：Good morning51. B：Good morningThis is Li Gang here Im calling from New York in America52. A：How can I help you？53. B：m trying to

3、 get hold of MrChenIs he available？54. A：ll just find out for you，sir Hello，are you still there？ Unfortunately，MrChen is not available at the momentWould55. you like me to put you through to MrLi？56. B：Yes，pleaseThats very kind of you57. A：Youre welcome58. 59. Dialogue C60. 61. （A：Jane B：Mary C：Sue）

4、62. A：Hello！63. B： Good morningWho is that speaking？64. A：Its JaneI65. B：s nothingWho do you wish to talk to？66. A：Is Sue James in？67. B：Sue！Jane wants you on the phone68. A：69. C：Yes，speaking70. A：Oh，sorry，Im afraid I wont attend the meeting this morningLast night I had a sore throat and I started

5、getting bot71. C：Do you have a temperature？Have you taken it？72. A：No，havent yet73. C：Dont worry about the meetingYoud better go to see a doctorI wish you will soon be well74. A：Thank you，SueBye75. B：Bye76. 77. Words and Expressions78. 79. available a可得到的，可达到的80. airport n机场，航空站81. New York n纽约82. u

6、nfortunately ad不幸地，遗憾地83. welcome a受欢迎的84. attend vt出席，参加85. sore a痛的，疼痛发炎的86. throat n咽喉，喉咙87. America n美国88. see a doctor 看医生，就诊89. put through （电话用语）把接通2. 没找到人Key Sentences（重点句子）17Beijing Trading CampanyMay I help you？北京贸易公司。请问有何贵干？18We have two Zhongs我们这里有两位先生姓钟。19Is that Bob Zhong，or John Zhong

7、？你要接Bob钟，还是John钟？20Im sorry，hes not in the office now很抱歉，他现在不在办公室。21Do you have any idea when he你知道他何时回来吗？22I have no idea（when hell be back）我不知道（他何时回来）。23Can you ask him to call me when he comes back？他回来时请告诉他打电话给我好吗？24Its urgent有急事。25Im sorry but hes in Shanghai on business很抱歉，他出差去上海了。26Probably so

8、metime tomorrow可能明天（回来）。27Is there anyone else who can help me？有没有其他的人能帮我？28OKIll just put you through好的，我这就给您转接。29Just a moment，please请稍候。30You别客气。31Is Mary there？玛丽在吗？32Mary is out right now玛丽现在不在。33Why dont you call back later this afternoon？您不妨今天下午再打来。34When will she be back？她何时会回来？35Will it be

9、too late if I call around 1000 this evening？如果我在晚上10点左右打来会不会太晚？Dialogue A（A：Receiver B：Smith）A：Good morningBeijing Trading CompanyMay I help you？B：Good morningThis is MrSmith of King Electronics Compa-nyId like to speak to MrZhong，pleaseWe have two Zhongs hereIs that Bob Zhong，or John Zhong？BobMrBob

10、 Zhong in the Overseas Sales Division？RightDo you have any idea when hem sorry，I have no ideaCan you ask him to call me when he cames back？Yes，I will，MrSmithThank youDialogue BGeorge Richter C：White）HelloABC GompanyMay I help you？HelloThis is George RichterMay I speak to MrDavis？Probably sometime to

11、morrowI have a question abut the E-4800 computerIs there any oneelse who can help me？Of courseMiss White is the export managerWould you like tospeak to her？Yes，pleaseOKIHelloThis is White speakingCan I help you？HelloThis is George Richter of Beijing Trading CompanyIs itpossible to make a change in o

12、ur order？The order number is1518C：And what kind of change did you want to make，sir？Well，we ordered twenty E-4800s，but we want to change themto P-6800sL：Just a moment，pleaseOh，Im sorry，but they have alreadybeen sentDialogue CMarys father B：Jane）HelloHiThis is JaneIs Mary there？m sorryMary is out righ

13、t nowShe went shopping with her MomWhen will she be back？m not sureWhy donWill it be too late if I call around 1000 this evening？Thats all rightWe dont go to bed earlyThank youBye！Words and Expressionstrade vi做生意；交易company n公司；商号electronics n电子学oversea（s） a海外的sale n出售，出卖division n分，分割，分裂urgent a紧迫的，

14、催促的business n商业；营业；商店probably ad很可能；或许，大概export vt输出，把出口order n等级，序次，秩序send vt送，寄around prep在周围，环绕3. 等候与回电36YesYou have the right number是的，您打对了。37Please connect me with MrLee请帮我接李先生。38Who is calling，please？请问您是哪一位？39Are you still on the line？你没挂断吧？40Im sorry，but he has a visitor right now对不起，他现在有客人。

15、41Could you hold a little longer？请再多等一会儿。42Or shall I put you through to his secretary？或者我给您接到他的秘书那儿，好吗？43Shall I tell him you called？我告诉他您来过电话，好吗？44Well，actually，Id rather call back later我还是迟些再打来吧。45When is a good time to call？什么时候打来最合适？46Why dont you try agian in an hour？一个小时后您再打过来，好吗？47Good after

16、noonDavid Browns office下午好。这里是大卫布朗办公室。48This is ProfDavis from the University of Washington我是华盛顿大学的戴维斯教授。49Would you mind waiting a few minutes？您等一会儿好吗？50Ill just trying to find him我正试着找他呢。51YesGo ahead，please是的，请讲。52Im sorry，but he is in a meeting now很抱歉，他正在开会。53The best time to catch him would be

17、530最容易找到他的时间是530。54Could you possibly ask him to call me back？你可以叫他给我回个电话吗？55Of courseWhat number are you on？好的。您的号码是多少？56He has my number but Ill give it to you just in case他有我的号码，但我还是给你吧，以防万一。57There is a call from Wang Ling有王玲打来的电话。58She is on her way她马上来。59Ill hold我等一下好了。60Its been a while好久不见了。

18、61Its nice to hear from you很高兴你打来电话。Dave Kennedy B：Receiver）HelloIs this 985-6634？YesYou have the right numbrPlease connect me with MrLeeWho is calling，please？This is Dave KennedyOne moment，please（a moment later） Hello，MrKennedy？Are you still on the line？Yes。m sorry，but he has a visitor right nowCou

19、ld you hold a littlelonger？Or shall I put you through to his secretary？No，thanksShall I tell him you called？Oh，no，noWell，actually，Id rather call back laterWhen is agood time to call？Why dont you try again in an hour？He will be free thenOKThanks a lotGood-byeProfDavis）Good afternoonDavid Brownbd afte

20、rnoonThis is ProfDavis from the University ofWashingtonCan I help you？d like to speak to MrBrownIs he there？Would you mind waiting for a few minutes？m just trying tofind himCertainlyThanks（Pause）HelloAre you there？YesGo ahead，pleasem sorry，but he is in a meeting nowThe best time to catchhim would be

21、 530Gould you possibly ask him to call me back？s rather urgentOf courseWhat number are you on？He ha my number bur Ill give it to you just in caseIts2235-7561OKMrDavisIll have MrBrown get in touch with you assoon as the meeting is overThank youItre welcomeGood-byeWang Ling B：Fang Fangs father C：Fang

22、Fang）HelloThis is wang LingMay I speak to Fang Fang？ll put you throughHold on，please，（Voice：Fang Fang，theres a call from Wang Ling！）Hello？Are you there？She ison her wayll hold，thank youHiWang LingThis is Fang Fang speakingOh，Its been awhileIts nice to hear from youHow have you been？Fine，thank youAnd

23、 you?Quite wellLast month，I had a very nice holidayWhere did you go？To BeijingAnd I travelled aroundVery goodOh，by the way，Im having a party at my house onFridayCan you come？SureThank younumber n数，数字，号码connect vt/vi连接；联系line n线，线条，界线visitor n访问者；参观者；游客secretary n秘书actually ad实际上rather ad相当；宁可univers

24、ity n（综合性）大学Washington n华盛顿certainly ad一定，必定possibly ad可能的；也许，或者travel vi/vt旅行，行进；移动n旅行get in touch with 与保持联系as soon as 一就on ones way 在去的路上hear from 收到的来信by the way 随便说；在途中，在路上4. 留 言62Im sorry，but hes on another line now对不起，他在接另一个电话。63Would you care to hold？您要稍等一下吗？64Could you take a message，please？能不能为我留下话？65Ill give him the message我会转告他。66Anything else？还有其他事吗？67Thats allThank you for trouble taken就这些，感谢你的耐心。68Im sorry，but he is out of the office right now很抱歉，他现在不在办公室里。69When will he be back？他什么时候回来？70I wonder if