英语email电子邮件 写作资料整理 大全文档格式.docx

1、例如，如果有客户想了解你的公司，你就可以说， Thank you for contacting ABC Company.如果此人已经回复过你的一封邮件了，那就一定要说， Thank you for your prompt reply.或是Thanks forgetting back to me.如果你可以找到任何机会那一定要谢谢收信人。这样对方就会感到比较舒服，而且显得更礼貌。表明你的意图然后，如果是你主动写电子邮件给别人的话，那就不可能再写什么感谢的字句了。那就以你写此邮件的目的开头。例如，I am writing to enquire aboutI am writing in refere

2、nce to 在电子邮件开头澄清你的来意非常重要，这样才能更好的引出邮件的主要内容。记得要注意语法，拼写和标点符号，保持句子简短明了并句意前后一致。结束语在你结束邮件之前，再次感谢收信人并加上些礼貌语结尾。你可以 Thank you for your patience and cooperation.或 Thank you for your consideration.开始接着写， If you have any questions or concerns ,dont hesitate to let me know.及I look forward to hearing from you.结束最

3、后是写上合适的结尾并附上你的名字。Best regards, Sincerely,Thank you,都很规范化。最好不要用Best wishes,或Cheers,类的词因为这些词都常用在非正式的私人邮件中。最后，在你发送邮件之前，最好再读一遍你的内容并检查其中有没有任何的拼写错误，这样就能保证你发出的是一封真正完美的邮件！ 结构地址栏的写法：地址栏（To）电子邮件的地址，包括写信人地址、收信人地址、抄送收信人地址、密送收信人地址，这四部分无需填写繁杂的邮政地址，只需填入相应的电子邮件地址即可，而且并非每一项都要填，若收信人只有一个，就不需填写其他收信人的电子邮件地址，处理比一般信件要简单得多

4、。主题摘要的写法：主题摘要栏（Subject）邮件的标题应当简洁明了。邮件标题是邮件主要内容的浓缩，是读者浏览信箱时决定是否阅读该邮件的根据。简洁明了的主题内容可起到索引的作用，便于收件者以后在大量的邮件中查出相关的邮件。邮件标题选择的合适与否将影响到读者处理信件的效率。因此，为了确保收信人能及时阅读邮件，邮件的标题不仅要引人注目，而且应该言简意赅。另外，标题应该用名词短语或动名词短语，如：“Your Meeting in California”，“Your Order”，“Mrs. Jones”， “weekly Sales Meeting”，“广告”等标题都信息明确、一目了然。称呼（sal

5、utation ）商务英文电子邮件通常用较正式的称呼，如：Dear+对方的姓氏，有时可以省去 Dear，直呼对方的名或姓，或者用随意的称呼，如：“Hi，Johnson”，“Hi，Davis”等。若不能确定收件人是哪一位，可用这样的表达，如：“Dear Sirs”，“Dear Madam or Sir”或“To whom it may concern”等。正文部分的写法：正文部分（body）涉外商务电子邮件的正文书写格式绝大多数采用齐头式。齐头式是指正文中各部分都从每行的左边开始，这种格式便于打字和节省时间，提高工作效率。正文是电子邮件的主要部分，大多把话题分成几个小主题，每个小主题一段，每段一

6、般只有一两句话，正文由两三个或三四个简短的段落构成。敬意结尾（complimentary closing）结尾常用敬语，表示客套和礼节，措辞应恰当。通常用“Best Regards”，“Best Wishes”，或使用 “Good day to you！”等表示美好祝愿的词组作为敬意结尾，使得电子邮件更趋向随意体（casual style）。签名（signature）通常是寄件者在信函的敬意结尾下面写上自己的姓名。因为电子邮件是在电脑上打出来的，所以不能像传统的外贸信函那样可用手签。附件（Enclosure）电子邮件中如果带有与邮件内容相关的附件，可用 word、excel等软件编写成文件报表

7、或扫描各种形式发票、定单或报价单等，并在邮件中说明具体文件的名称及份数等，以便对方确认。附言（Postscript）打好邮件后，若发现需要补充某些内容，可在签名下方注明 P.S.再附上补充的内容。但补充的内容不宜太多，常常是一两句话。若补充的内容很多，则需另写一封邮件，以免喧宾夺主。 英语电子邮件中的常用词汇 b1. Know your email terms英语电子邮件发送程序有很多的缩写，如果你不知道意思的话，你给老板要求加薪水的邮件就可能发给了整个办公室！Reply to all表示你的邮件将发送给每一个收到原始邮件的人。在邮件的地址栏内，cc （carbon copy）部分是指邮件发给

8、你指定的人，而bcc部分你可以悄悄的发送邮件而不让其他的人知道b的意思是blind（掩藏的）。如果有人要你forward一封邮件，他们意思是要你通过转发的功能发送邮件，有时侯简写成 fw.比较常见的缩写如下：缩写 原文 意思 AOB Any other business 其他事ASAP As soon as possible 尽快BCC blind carbon copy 密送BTW By the way 顺便提一下CC Carbon copy 抄送Conf. Confidential 机密IOW In other words 换句话说Pls. Please 请PS Postscript 附言

9、WRT With regard to 关于 b2. 其它缩写：2 = to/too 2Bornot2B =To beor not to be 4 = for 4ever = forever A：ASL = Age/Sex/Location AFAIC = As Far As Im Concerned AFAIK = As Far As I Know AFK = Away From Keyboard AIAMU = And Im A Monkeys Uncle AISI = As I See It AKA = Also Known As AMBW =All My Best Wishes ANFA

10、WFOWS = And Now For A Word Word From Our Web Sponsor AOTS = All Of The Sudden ASAFP = As Soon As Friggin Possible ASAP = As Soon As Possible ATST = At The Same Time AWGTHTGTTA=Are We Going To Have To Go Through This Again AWGTHTGTTSA=Are We Going To Have To Go Through This Sh Again AYSOS =Are You St

11、upid Or Something B：B4 = Before B4N = Bye For Now BBFBBM = Body By Fisher, Brains by Mattel BBIAB = Be Back In A Bit BBIAF = Be Back In A Few BBL = Be Back Later BBN = Bye Bye Now BCNU = Be Seein You BF = Boyfriend BFD = Big Fing Deal BFN = Bye For Now BHOF = Bald Headed Old Fart BIF = Basis In Fact

12、 BITD = Back In The Day Biz = Business BM = Byte Me BMOTA = Byte Me On The Ass BNF = Big Name Fan BOHICA = Bend Over Here It Comes Again BR = Bathroom BRB = Be Right Back BRT = BeRightThere BS =BigSmile BT = Byte This BTDT = Been There Done That BTSOOM = Beats The Sh Out Of Me BTW = By The Way BTWBO

13、 = BeThereWithBellsOn BWDIK = But What Do I Know?BWO = Black,WhiteorOther C：Cam = Web Camera CIAO = Goodbye （in Italian） CID = Consider It Done CIO = Check It Out CIS = CompuServeInformationService CMF = Count My Fingers Cof$ = Church of Scientology CRAFT = CantRemember A FingThing CRAWS = CantRemem

14、berAnythingWorth A Sh CSL = Cant Stop Laughing CTC = Choaking The Chicken CU = SeeYou CUL/CYL/CUL8R = See You Later CWYL = Chat With You Later CYA = Cover Your Ass D：DBEYR = Dont BelieveEverythingYouRead DD = Due Diligence DDD = DirectDistanceDial DETI = Dont Even ThinkIt DGT = Dont Go There DHYB =

15、Dont Hold Your Breath DIIK = Damned If I Known DILLIGAD =Do ILook LikeIGive Adamn DILLIGAS =Do ILook LikeIGive ASh DKDC = Dont Know Dont Care DL = Download DLTM = Dont Lie To Me DQYDJ = DontQuitYoureDayJob DRIB = Dont Read If Busy DS = Dunce Smiley DYSTSOTT =DidYouSeeTheSizeOfThatThing E：EG = Evil G

16、rin EOM = End Of Message ESO = Equipment Smarter than Operator F：F2F/FTF = Face To Face FAQ = FrequentlyAsked Question FBKS = Failure Between Keyboard and Seat FE = ForExample/FatalError FF&PN = Fresh Fields And Pastures New FOAF = Friend Of A Friend FTASB = FasterThan A SpeedingBullet FT = Faint FT

17、L = Faster Than Light FTTB = For The Time Being FUBAR = Fed Up Beyond All Recognition FUBB = Fed Up Beyond Belief 8 FUD = （Spreading）Fear,Uncertainty,andDisinformation FWIW = For What Its Worth FYA = For Your Amusement FYI = For Your Information FYM = For Your Misinformation G：G2G = GotToGo G8T/GR8

18、= Great GAL = Get A Life GDGD = Good,Good GF = girlfriend GG = Good Game/Gotta Go GIGO = Garbage In,Garbage Out GIWIST = Gee, I Wish Id Said That GL = Good Luck GLYASDI = God Loves You And So Do I GMTA = GreatMindsThinkAlike GNBLFY =GotNothingButLoveForYou GR&D = GrinningRunningAnd Ducking GRRRR = G

19、rowling GSOAS = Go Sit On A Snake GTG =GotToGo GTGB = Got To Go, Bye GTGP = Got To Go Pee GTH = Go To Hell GTSY = GladTo SeeYa GYPO = Get Your Pants OffBE A QUEEN. H：HAGO = Have A Good One HAK = Hugs And Kisses HB = Hurry Back HD = Hold HHO1/2K = Ha Ha, Only Half Kidding HHOK =HaHa,OnlyKidding HIOOC

20、 = Help! Im OutOf Coffee Howz = How is HTH = HopeThis（That）Helps HUA = Heads Up Ace HUYA = HeadUp Yourea I：IAC = In Any Case IAE = In Any Event IANAC = I Am Not A Crook IANAL = I Am Not A Lawyer IBT = InBetween Technology IBTD = I Beg To Differ IC = I See/In Character IDGAF = IDontGive A F IDGI = I

21、Dont Get It IDK = I Dont Know IDKY = IDontKnowYou IDST = I Didnt Say That IDTS =IDont ThinkSo IFAB = I Found A Bug IFU = IFed Up IGGP = I Gotta Go Pee IIIO = Intel Inside, Idiot Outside IIMAD = IfItMakes An（y） Difference IIRC = If I Remember Correctly IIWM = If It Were Me ILICISCOMK =ILaughed,ICried

22、,ISpat/SpiltCoffee/Crumbs/CokeOnMy Keyboard ILY = I Love You IMHO = InMy HumbleOpinion IMNSHO = InMyNot SoHumbleOpinion IMO = In My Opinion INMP = Its Not My Problem INPO = InNo ParticularOrder IOH = Im Outta Here IOW = In Other Words IRL = In Real Life ISS = ISaidSo ITM = In The Money IYKWIM = If Y

23、ou Know What I Mean IYSS = If You Say So J：J/C = JustChecking J/K =JustKidding! J/W =JustWondering JAFO = Just Another Fing Onlooker K：K/KK = OK/OK, OK KFY = Kiss For You KISS = Keep ItSimpleStupid KIT = Keep In Touch KMA = Kiss My Ass KWIM = Know What I Mean KX = kiss KYPO = Keep Your Pants On L：L8

24、R = Later LD = Long Distance LDTTWA = Lets Do The Time Warp Again LLTA = Lots And Lots Of Thunderous Applause LMAO = Laughing My Ass Off LMK = Let Me Know LOL = LaughingOutLoud/Lots OfLuck（Love） LTIC = Laughing TilICry LTNS = Long Time No See LYL = Love Ya Lots LYLAS = Love You Like A Sister M：M8T =

25、 Mate MHOTY = My Hats Off To You MM = Market Maker MorF = Male or Female?MOTD = Message Of The Day MOTSS = Members Of The Same Sex MTFBWY = MayThe ForceBeWithYou MWBRL = More Will Be Revealed Later MYOB = MindYour OwnBusiness N：N = And/Know/Now NAK = Nursing At Keyboard NAZ = Name, Address, Zip （als

26、o means Nasdaq） NBD = No BigDeal NBIF = No Basis In Fact NFI = No Fing Idea NFW = NoFingWay NIFOC = Nude In Front Of The Computer NM = Never Mind NMP = Not My Problem NMU = NothingMuchYou NOYB = None Of Your Business NP = No Problem NQOCD = Not Quite Our Class Dear NRG = Energy NRN = No Reply Necess

27、ary NYCFS = New York City Finger Saluet O：OAUS = On An Unrelated Subject OBTW = Oh, By The Way OIC = Oh,I See OICU = Oh, I See You OMDB = Over My Dead Body OMG = Oh My God/Oh My Gosh OMIK = Open Mouth, Insert Keyboard ONNA = Oh No, Not Again OOC = Out Of Character OOTB =OutOfTheBox/OutOfTheBlue OT =

28、 Off Topic 12 OTOH = On The Other Hand OWTTE =OrWordsToThatEffect OZ = standsfor AustraliaP：PEBCAK =ProblemExists Between ChairAnd Keyboard PEM = Privacy Enhanced Mail Pic = Picture PIMP = PeeingInMy Pants PITA = Pain In The Ass PLS/PLZ = Please PMFJI = PardonMeForJumpingIn PO = Piss Off POS = Paren

29、ts Over Shoulder POV = Point Of View PPL = People Pro = Professional PS = By The Way/Photoshop T：TAH = Take A Hike TANSTAAFL = There Aint No Such Thing As A Free Lunch TARFU = ThingsAreReallyFedUp TDTM = Talk Dirty To Me TEOTWAWKI = The End Of The World As We Know It TFN =ThanksForNothin THX/TX/THKS

30、 = Thanks TIA = Thanks In Advance TIAIL = ThinkI Am InLove TIC = Tongue In Cheek TLA = Three Letter Acronym TLGO = The List Goes On TM = Trust Me TMI = Too Much Information TMTOWTDI = Theres More Than One Way To Do It TPTB = The Powers That Be TSR = TotallyStuck inRAM 13 TTFN = TaTaForNow TTT = Thats The Ticket/To The Top TTUL/TTYL = Talk To You Later TWHAB = ThisWont Hurt A Bit TY = Thank You TYVM = Thank You Very Much U：U = You UR = Your U