A letter of complaintWord格式.docx

1、2. I would like to have this matter settled by the end of/ within 14 days.Sample 1You live in a room in college which you share with another student. You find it very difficult to work there because he or she always has friends visiting. They have parties in the room and sometimes borrow your things

2、 without asking you.Write a letter to the Accommodation Office at the college and ask for a new room next term. You would prefer a single room. Explain your reasons.Dear Sir or Madam,I am writing to inform you that I wish to move into a new room next term. I would prefer a single room, as I find the

3、 present sharing arrangement inconvenient.I must explain that the reason for my dissatisfaction is my roommates inconsiderate behavior. For one thing, his friends are constantly visiting him; for another, he regularly holds noisy parties. In addition, he sometimes borrows my things without asking me

4、. In these circumstances, I find it difficult to concentrate on my studies, and I am falling behind in my assignments.I am sure you will agree that the only solution is for me to move into a room of my own, where I will be free from such distractions. Therefore, I would be grateful if you could find

5、 a single room for me, preferably not in the same building but as near to the college campus as possible.Yours sincerely,Janice KennedySample 2 You have received your pay for your summer holiday part-time job, but your pay is less than you were promised. Please write a letter to the manager of the u

6、nit, clearly stating what work you have done and how long your work took. While explaining your case, put forward your demand and suggestion.Dear Manager,I have received the $800 check which you pay to me as a part-time software programmer in your company during my latest summer vacation. However, I

7、 am at a loss why the amount is $ 100 less than you promised to pay me.It was contracted that a part-time software programmers weekly wage is $ 300. I signed the contract with you and consequently worked in your company for a total of 3 weeks. In the period, I went to and from work on time and to yo

8、ur satisfaction, I completed each task that you assigned me without any errors.Also, no blame about me was ever heard in any aspect. So my total income should be $ 900, which is $ 100 more than that I gained from you. I firmly insist on your kind explanation of the difference and making it up as soo

9、n as possible.Your early reply would be highly appreciated.Yours sincerelyJanet SmithSample 3 Dear Manager: Much to my regret, I write this to place a complaint against your bad delivery service of your company. The Samsung tape recorder model number JB/4703 that I ordered from your company on Nov.

10、1, arrived yesterday. The serial number of the machine is 4703 -0641. I am sorry to report that the recorder has been badly damaged. There was no unusual damage to the packing case, but when I opened it, I found that the lid of the recorder had been cracked and that the front surface of the machine

11、had been scratched. Since there was such damage to the goods, I decided to file a complaint against the delivery service. Would you please let me know whether I should return the recorder to you for a replacement or if you have an authorized service representative here to which I should take it? I w

12、ill hold on to this recorder until I hear from you. Sincerely yours, Jonathan Edwards社交书信（Letters of Social Activities） 社交书信包括的内容很多，如邀请信、推荐信、介绍信、证明信、贺信、感谢信等等A Letter of Congratulation祝贺信开头：开门见山，说明消息来源正文：回忆过去，表明感受，展望未来，提出建议。结尾：表达祝愿常用句型：What exciting/thrilling news!It is good/sensational news.I was de

13、lighted/thrilled to hear/to receive the news that .It is the most joyful news I have heard for a long time.I congratulate you on/upon your success.Congratulations and all good/best wishes.Please accept my heartiest congratulations onPermit me to congratulate youWe want you to know how happy we were

14、whenIt gave me a great deal of pleasure to learnWish you all the happiness in the world.I hope you will have nothing but joy and happiness in your life/career.All the luck in the world to you!Best of luck to you!55 Fifth Avenue New York 10003 October 19th, 2002 Mr. Joseph R. Smith 4903 Ellis Avenue

15、Chicago, Illinois 60607Dear Mr. Smith, As soon as I heard of your election to the board of directors of your firm, I felt I must write you to let you know how happy I am with your advancement. All of your friends have felt that in spite of the great difficulties you have faced in your climb up throu

16、gh the ranks, the outstanding ability we all recognized in you. This could not go unacknowledged. This advancement is certainly your due, and I think your firm should also be congratulated on taking advantage more fully of your exceptional talents. Emil HolgersonA Letter of Apology道歉信（Letters of Apo

17、logies）道歉信是写信人对未尽之事向收信人表示歉意。语言要诚挚，解释的理由要真实，不要显出丝毫虚情假意，从而使收信人理解，并达到最终谅解。简单交代对何事进行道歉。解释事情发生的原因，消除误会或矛盾。再次表示遗憾和歉意，表明愿意补救的愿望，提出建议或安排。常用句型：I must apologize to you forI am very sorry that.I regret to inform you that I will not be able toI am afraid what I have done has caused many inconveniences to you.I

18、sincerely hope you understand that I offended you quite unintentionally.I believe you can understand that I have not intended to hurt you.I owe you an apology.It is my fault.I am to blame for this unpleasant thing.Please pardon/excuse/forgive me.I sincerely hope that you will kindly accept my apolog

19、ies.I will try my utmost not to make such a stupid mistake again.I trust the settlement of the matter will meet your wishes.I hope you will kindly forgive my lapse of attention.I am so sorry to have put you to/into so much trouble.应注意：事情原委要解释清楚。说明情况与理由，实事求是，简明扼要。态度诚恳。用词委婉，语气温和，得体。 256 Weeton Road, 2

20、nd Floor, Hong Kong 7th June, 2004Dear David, I am very sorry that I could not meet you last night. I hope that you did not wait too long outside the New York Theatre. I had to look after my small brother until my mother returned home. She was a long time at the doctors and, she arrived home very la

21、te. I ran all the way to the bus-stop., but I had already missed the bus. I decided to get on a tram and I arrived at the New York Theatre at eight o clock. I did not think that you would still be there because I was three-quarters of an hour late. I do hope that you will forgive me. Your friend, Pe

22、terOct. 31, 2000Dear Mr. Clark,I would like to express my apologies for not being able to keep our 9 oclock appointment. I had a small accident on my way to school. I will come over to your apartment the day after tomorrow Monday, November 2, at 9 a.m. if that is convenient for you. I will check my

23、mailbox tomorrow to see if you have left a note for me. Otherwise, I will see you at nine, Monday morning. With many apologies.Yours Li Xiaomei（Signed）December 15, 2000Dear Mary,I am very sorry that I was out when you came to see me yesterday afternoon. The fact is that I had an engagement with some

24、 friends and, ignorant of your visit, accompanied them to the cinema. Not until nine oclock in the evening did I come back. You must have been disappointed by my absence.I hope you will not leave the city this week. I will call on you on Friday afternoon at four oclock. As this is the first time you

25、 come to Beijing, I will take you to some places that may interest you. Please wait for me in your hotel at the appointed time.Yours truly,Xiao Cheng感谢信表达谢意，提及受到的帮助。回忆该帮助，高度评价/赞扬对方，表达当时的心情感受。再次表达谢意，提出回报希望。I am grateful/thankful to you forI am much obliged to you for your help.I shall always apprecia

26、te the assistance you have given me.I am writing to express my thanks to you for the many kindnesses you showed me when I was in hospital.It was most thoughtful /considerate/ considerable and generous of you to send me such a beautiful and fancy gift.It is very kind of you to help us.I hope you can

27、know how much I appreciate your hospitality and your many kindnesses to me. But for your help, I would not.If it had not been for your timely assistance, I am afraid that.Thanks from the bottom of my heart forWith thanks from every one of us and best wishes to you.Again, I would like to express our

28、warm thanks to you.I shall be pleased to reciprocate your favor when the opportunity arises.开头要直截了当。表明诚意，避免空洞。态度热情Beginning of a thank-you letterI am writing to extend/convey my heart-felt thanks/sincere appreciation/gratitude to you for End of a thank-you letter1. I must thank you again for your generous help / kind assistance.2. Please accept my gratitude, now and always.3. My true gratitude is beyond words. Thank you again.4. If you need any help to , please let me know. I shall appreciate it very much if you can give me a cha