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商务英语学习资料全Word格式文档下载.docx

1、 你肯定你九点能来吗?24.Am i allowed to stay out past 10? 我可以十点过后再回家吗?25.The meeting was scheduled for two hours, but it is not over yet.会议原定了两个小时,不过现在还没有结束。26.Toms birthday is this week. 汤姆的生日就在这个星期。27.Would you care to see it / sit down for a while? 你要不要看/坐一会呢?28.Can you cover for me on friday / help me / t

2、ell me how to get there?星期五能不能请你替我个班/你能帮我吗/你能告诉我到那里怎么走吗?29.could you do me a big favor? 能否请你帮我个忙?give me a hand30.he is crazy about crazy english. 他对疯狂英语很着迷。31.can you imagine how much he paid for that car?你能想象他买那车花了多少钱吗?32.can you believe that i bought a tv for $25?你能相信我花25美元买了一台电视机吗?33.did you kno

3、w he was having an affair / cheating on his wife?你知道他有外遇了吗?/欺骗他的妻子吗?34.did you hear about the new project? 你知道那个新项目吗?35.do you realize that all of these shirts are half off?你知道这些衬衫都卖半价了吗?36.do you mind if i take tomorrow off? 你介意我明天请假吗?37.i enjoy working with you very much. 我很喜欢和你一起工作。38.did you kno

4、w that stone ended up marrying his secretary?你知道吗?斯通最终和他的秘书结婚了。39.lets get together for lunch. 让我们一起吃顿午餐吧。40.how did you do on your test?你这次考试的结果如何?41.do you think you can come? 你认为你能来吗?42.how was your weekend ? 你周末过得怎么样?43.here is my card. 这是我的名片。44.he is used to eating out all the time. 他已经习惯在外面吃饭

5、了。45.im getting a new computer for birthday present. 我得到一台电脑作生日礼物。46.have you ever driven a bmw? 你有没有开过宝马?47.how about if we go tomorrow instead? 我们改成明天去怎么样?48.how do you like hong kong? 你喜欢香港吗?49.how do you want your steak? 你的牛排要几分熟?50.how did the game turn out? 球赛结果如何?商务英语BEC前台接待访客常用会许多规模比较大的公司都有一

6、个接待员,我们通常叫前台。The work of a receptionist is interesting and varied. 前台的活可是不少。The work is also important because the receptionist is the first person visitors see when they come to a firm. So the receptionist gives them the first idea of the firm. 我们来看看Rose 这位前台是怎样接待来访客人的吧。Rose is a receptionist at Mo

7、dern Office limited. In this part Rose will speak to Mr. Hussein, who has an appointment with the Sales Manager Mr. Shelli at 11:30. ROSE: Good morning. Can I help you? MR HUSSEIN: Good morning. Is this Modern Office Ltd.? Yes it is. I have an appointment with the Sales Manager at 11: 30. May I have

8、 your name, please? Hussein. Omar Hussein. Im from the Gulf Trading Company. Let me see. Ah yes, Mr Hussein.Please take a seat, Mr Hussein. Ill tell the Managers Secretary you are here. MARIA: Mr Shellis Office. Hello Maria, this is Reception. Mr Omar Hussein is here. He has an appointment with Mr S

9、helli at 11.30. Mr Omar Hussein? Yes, hes from the Gulf Trading Company. Oh, yes, thats right. Ill come and fetch him now. Thanks. s secretary is coming down now. Thank you. Mr Hussein? Yes, thats right. Im the Sales Managers secretary. Please come this way. Ill take you to his office.一般的访客都是提前有预约的。

10、但也有些没有预约的不速之客。这个时候前台应该怎样接待这些客人呢?我们看看Rose 是怎么做的吧!The second visitor is Mr Li. He has not an appointment, but he wants to see Mr Shelli.MR LI: Good morning. Good morning. Oh, Mr Li. How are you? m fine, thanks, and you? Oh, busy as usual. Do you want to see Mr Shelli? Yes, please. Have you an appointm

11、ent? Er. No, I havent. You see, I only arrived in the country this morning. Well, I know hes busy at the moment but Ill ask his secretary when hell be free. Please sit down. Thank you.s office. Oh, hello Maria. Its reception again. I have Mr Li here. He hasnt an appointment but hed like to see Mr Sh

12、elli. When will he be free? Let me see . Well, Hmmm, hell be free about 12.30. Can Mr Li wait? Mr Shelli will be free about half past twelve. Can you wait? Whats the time now? Its nearly 12: 00. Oh thats fine. Ill wait. Maria, Mr Li will wait. Right. Ill fetch him when Mr Shellis free.TO MR LI Shell

13、 come and fetch you later. Where are you staying, Mr Li? At the Plaza. The Plaza? Yes, I usually stay there.公司里常来的客户一般前台都熟悉。当然,也会有陌生人来造访。这不,Mr Lefere 来造访Mr Ballito 了。且看Rose如何处理。MR LEFERE: Er, yes. I have an appointment with Mr Ballito at a quarter past ten. May I have your name please? Paul Lefere f

14、rom the International Hotel Group. Thank you. Please take a seat, Mr Lefere, and Ill phone Mr BallitoOPAL: Mr Ballito Hello, Opal. This is Reception. Mr Lefere is here for his 10:15 appointment. Oh yes Rose. Mr Ballitos expecting him. He is in Room 9 on the first floor. MR Lefere, would you please g

15、o up to Room 9 on the first floor. Mr Ballitos expecting you. Room 9 on the first floor. Thats right. The stairs are on the left.商务必备:15种商务英语应答情况一:打的人找的是你自己 Is Daisy there? Daisy 在吗?This is she. 我就是。 注: 男的用 This is he.Youre speaking/talking to her. 你正在跟她说话。男的用Youre speaking/talking to him.This is Da

16、isy. 我就是 Daisy.Thats me. 我就是。情况二:打的人要找的人不在May I speak to Mr. Gates? 请问 Gates 先生在吗?Hes not here right now. 他现在不在这里。Hes out. 他出去了。Hes in a meeting right now. 他现在正在开会。Youve just missed him. 你刚好错过他了。Hes just stepped out. 他刚好出去了。情况三:打的人要找的人不在, 问对方是否要留言Can I talk to Mark? 我可以跟 Mark 讲话吗?Hes out on his lunc

17、h break right now. Would you like to leave a message?他出去吃午饭了, 你要留言吗?Hes not available right now. Can I take a message?他不在, 我可以帮你传话吗?情况四:打的人问他要找的人何时回来Do you know when he will be back?你知道他什么时候会回来吗?Im sorry. I dont know.抱歉, 我不知道。I have no idea. 我不知道。He should be back in 20 minutes.他应该二十分钟内会回来。情况五:打的人问他

18、要找的人在哪里Do you have any idea where he is?你知道他在哪里吗?Sorry. I dont know. 抱歉, 我不知道。Hes at work right now. Do you want his phone number?他现在在上班。你要不要他的号码?情况六:打的人要找的人不在, 愿意接受对方的留言Can I leave a message? 我可以留个话?Yes. Go ahead, please. 可以, 请继续。Of course. Hold on for just a second so I can grab a pen and paper.当然

19、, 稍等一下让我拿个纸笔。Sure, if you can excuse me for just a second. Let me find a piece of paper to write it down.当然, 如果你可以等我一下下, 让我找张纸写下来。情况七:接受对方留言时听不清楚, 希望对方重复When he comes back, can you have him call me at 5551212?他回来后, 能不能让他打 206 5551212 这个号码给我?Can you repeat again, please? 能不能请你再重复一次?Say Again, please?

20、 再说一次好吗?Pardon? 抱歉。请再说一次Come again, please?Im sorry?情况八:对方希望留话, 怕听错了, 不想接受对方的留言May I leave a message? 我能否留个话?You know what? My English is not that great, and I dont want to miss anything. Would you mind calling back later? Im sorry.你知道吗? 我的英文不是非常好, 我不想听错话。你介意稍后再打来吗? 我很抱歉。If you dont mind, could you

21、please call back and leave a message on the answering machine? My English is not very good.如果你不介意的话, 能否请你再打一次, 然后在录音机上留言? 我的英文不是很好。情况九:打的人要找的人是别人, 请对方稍等Is Brandon there? Brandon 在吗?Yes, he is. One moment, please. 他在。请稍等。Hold, please. 请稍等。Hold on, please. 请稍等。Let me see if hes here. Hang on. O.K.?我看看

22、他在不在。等一下, 好吗?情况十:对方打错Can I speak to Alexander Walker?我可以和 Alexander Walker 说话吗?Alexander Walker? Im sorry, but theres nobody here by this name. Alexander Walker?抱歉, 这里没这个人。Im sorry. Im afraid youve got the wrong number.抱歉, 恐怕你打错了。What number did you dial? 你打几号?情况十一:跟对方要求跟打的人刚刚已经通过话的人再讲话Can you put D

23、aisy back on? I forgot to tell her something.你能否请Daisy再来听呢? 我忘了跟她讲一件事。Sure. Ill go get her. 当然! 我这就去叫她。情况十二:没人接或录音机旁人你 接的人Is he there? 他在吗?No one is there. 没人在。Nobody answered. 没人接。No. I got the answering machine. 没有! 是录音机。情况十三:打不通Did it go through? 打通了吗?The line was busy. 忙线。I got the busy signals

24、忙线。情况:十四:因自己忙等原因请别人去接Paul, can you answer the phone? Im busy. Paul,你能不能去接? 我在忙。Can you get it, Paul? My hands are tied. Paul. 我现在不能接。Yes, dear. 是的, 亲爱的。情况十五:接到无人就是打来了却不说话的那种Who called? 谁打来的?No one. He hung up on me. 没人。他把挂了。Wrong number, I guess. He hung up without saying a word.打错了, 我想。他一句话也没说就把挂了。

25、这一篇的对答篇 整理了几个录音机留言的参考范例。所有的例子都可以按自己的需要混合着用。16、范例一嗨!我是Abby.我现在不在家。请留言。 Hi! This is Abby. Im not home right now. Please leave a message.17、范例二这里是555-5555.我们现在不在。谢谢! This is 555-5555. Were not here. Please leave your message. Thank you.18、范例三我是Brenda.我现不能接。请你留言。我会尽快回你的。 This is Brenda. I cant come to the phone at this time. Please leave a message and Ill call you back as soon as possible.商务英语:英语打N 种说法篇1、打公用:1. Im calling from a public phone, so I

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