1、3. 你的看法Free Admission to MuseumsPart II Reading Comprehension (Skimming and Scanning) (15 minutes) In this part, you will have 15 minutes to go over the passage quickly and answer the questions on Answer Sheet 1. For questions 1-7, choose the best answer from the four choices marked A ),B),C )and D
2、). For questions 8-10, complete the sentences with the information given in the passage.How Do You See Diversity?As a manager, Tiffany is responsible for interviewing applicants for some of the positions withher company. During one interview, she noticed that the candidate never made direct eye cont
3、act.She was puzzled and somewhat disappointed because she liked the individual otherwise.He had a perfect resume and gave good responses to her questions, but the fact that he never looked her in the eye said untrustworthy, so she decided to offer the job to her second choice.It wasntuntil I attende
4、d a diversity workshop that I realized the person we passed over wasthe perfect person, Tiffany confesses. What she hadn t known at the time of the interview wasthat the candidate s different behavior was simply a cultural misunderstanding. He was an Asian-American raised in a household where respec
5、t for those in authority was shown by averting (避开 ) your eyes.I was just thrown off by the lack of eye contact; not realizing it was cultural, Tiffany says. “Imissed out, but will not miss that opportunity again. ”Many of us have had similar encounters with behaviors we perceive as different. As th
6、e worldbecomes smaller and our workplaces more diverse, it is becoming essential to expand ourunderstanding of others and to reexamine some of our false assumptions.Hire Advantageeliminate invalid biases ( 偏见 ) from the process have a distinct advantage. My company, Mindsets LLC, helps organizations
7、 and individuals see their own blind spots. A real estate recruiter we worked with illustrates the positive difference such training can make.“ During my Mindsets coaching session, I was taught how to recruit a diversified workforce. I recruited people from different cultures and skill sets. The age
8、nts were able to utilize their full potential and experiences to build up the company. When the real estate market began to change, itwas because we had a diverse agent pool that we were able to say in the real estate market muchlonger than others in the same profession.Blinded by GenderDale is an a
9、ccount executive who attended one of my workshopson supervisinga diverseworkforce. Through one of the sessions, I discovered my personal bias,he recalls. I learned Ihad not been looking at a person as a whole person, and being open todifferences. In his case,the blindness was not about culture but r
10、ather gender.I had a management position open in my department; and the two finalists were a man and awoman. Had I not attended this workshop, I would have automatically assumed the man was thebest candidate because the position required quite a bit of extensive travel. My reasoning wouldhave been t
11、hat even though bothcandidates were great and could have been successful in theposition, I assumed the woman would have wanted to be home with her children and not travel.Dale s assumptions are another example of the well-intentioned but incorrect thinking that limitsan organization s ability to tap
12、 into the full potential of a diverse workforce.I learned from the class that instead of imposing my gender biases into the situation, I neededto present the fullrange of duties, responsibilities and expectations to all candidates and allowthem to make an informed decision. ” Dale credits the work s
13、hop, because it helped me makedecisions based on fairness.Year of the Know-It-AllDoug is another supervisor who attended one ofmy workshops. He recalls a major lessonlearned from his own employee.One of my most embarrassing moments was when I had a Chinese-American employee put in a request to take
14、time off to celebrate Chinese New Year. In my ignorance, I assumed he had his dates wrong,as the first of January had just passed. When I advised him of this, I gave him a tong talking-to about turning in requests early with the proper dates.“ He patiently waited, then when I was done, he said he wo
15、uld like Chinese New Year off, not the Western New Year. He explained politely that in his culture the new year did not begin January first, and that Chinese New Year, which is tied to the lunar cycle, is one of the most celebratedholidays on the Chinese calendar. Needless to say, I felt very embarr
16、assed in assuming he had his dates mixed up. But I learned a great deal about assumptions, and that the timing of holidays varies considerably from culture to culture.Attending the diversity workshop helped me realize how much I could learn by simply askingquestions and creating dialogues with toy e
17、mployees, rather than making assumptions and trying to be a know-it-all, Doug admits. The biggest thing I took away from the workshop is learninghow to be more ?inclusive to differences. A Better Bottom LineAn open mind about diversity not only improves organizations internally, it is profitable as
18、well. These comments from a customer service representative show how an inclusive attitude canimprove sales. Most of my customers speak English as a second language. One of the best things my company has done is to contract with a language service that offers translations over the phone. It wasn t u
19、ntil my boss received Mindsetstraining that she was able to understand how importantinclusiveness was to customer service. As a result, our customer base has increased. Once we start to see people as individuals, and discard the stereotypes, we can move positivelytoward inclusiveness for everyone. D
20、iversity is about coming together and taking advantage of our differences and similarities. It is about building better communities and organizations that enhance us as individuals and reinforce our shared humanity.When we begin to question our assumptions and challenge what we think we have learned
21、 from our past, from the media, peers, family, friends, etc., we begin to realize that some of our conclusions are flawed (有缺陷的 ) or contrary to our fundamental values. We need to train ourselves to think differently, shift our mindsets and realize that diversity opens doors for all of us, creating
22、opportunities in organizations and communities that benefit everyone.此部分试题请在答题卡 1 上作答。1. What bothered Tiffany during an interview with her candidate ?A ) He just wouldn tlook her in the eye.B ) He was slow in answering her questions.C) His resume didn tprovide the necessary information.D ) His answ
23、ers to some of her questions were irrelevant.2. Tiffany s misjudgment about the candidate stemmed from _. A ) racial stereotypesB ) invalid personal bias C) cultural ignorance3. What is becoming essential in the course of economic globalization according to the author? A ) Hiring qualified technical
24、 and management personnel.B ) Increasing understanding of people of other cultures. C) Constantly updating knowledge and equipment.D ) Expanding domestic and international markets.4. What kind of organization is Mindsets LLC?5. After one of the workshops, account executive Dale realized that _. A )
25、he had hired the wrong personB ) he could have done more for his company C) he had not managed his workforce well D ) he must get rid of his gender bias6. What did Dale think of Mindsets LLC s workshop?A ) It was well-intentioned but poorly conducted.B ) It tapped into the executives full potential.
26、C) It helped him make fair decisions.D ) It met participants diverse needs.7. How did Doug, a supervisor, respond to a Chinese-American employee s request for leave?A ) He told him to get the dates right.B ) He demanded an explanation.C) He flatly turned it down.D ) He readily approved it.8. Doug fe
27、lt _ when he realized that his assumption was wrong.9. After attending Mindsets workshops, the participants came to know the importance of_ to their business.10. When we view people as individuals and get rid of stereotypes, we can achieve diversityand benefit from the _ between us.Part IIIListening
28、 Comprehension(35 minutes)Section A In this section, you will hear 8 short conversations and 2 long conversations. At the end of each conversation, one or more questions will be asked about what was said. Both the conversation and the questions will be spoken only once. After each question there wil
29、l be a pause. During the pause, you must read the four choices marked A ), B), C) and D ), and decide which is the best answer. Then mark the corresponding letter on Answer Sheet 2 with a single line through the centre.此部分试题请在答题卡 2 上作答。11. A ) She expected more people at her party. B ) She enjoys en
30、tertaining small children. C) She threw a surprise party for her friend. D) She has always enjoyed great popularity.12. A ) They are not used to living in a cold place. B ) They feel lucky to live in Florida.C) They are going to have a holiday.D) They have not booked their air tickets yet.13. A ) He was pleased to get the medal. B ) He was very courageous.C) He used to be a firefighter.D) He was accused of causing a fire.14. A ) Make a profitable investment. B ) Buy a new washing machine.C) Get parts for the machine from Japa
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