500句酒店常用英语.docx

1、500句酒店常用英语 请问您是谁？（电话用语）Part one : general expressions 35) hotel.愿您在我们饭店过得愉快！At your service. 乐意为您效劳。 1) Good morning tleave anything behind. Please don17)55) I 36) I m sorry. 很抱歉。 llswitch you to Room 1120. 我马上给您接 301 房间。 请不要遗忘你的东西。 37) Excuse me.对不起。(afternoon ,evening),sir (madam). 56)Mind (or wat

2、ch) your step! What number are you calling? 18) s my fault. I m terribly sorry. It 38) ，好，先 早上好（下午、晚上好） 生（夫人）请问对方什么电话号码。请走好！非常抱歉，那是我的过错。 57)19) We wish you a pleasant journey.Who would you like to talk to?mym awfullysorryforI 39) How do you do? (- how do you 2) 请问受话人姓名？祝您旅途愉快！对于我的粗心大意carelessness. 您

3、好！do ?) 我非常抱歉。58)Could you hold the line, please? 一路平安！20) 您好！3) Hello (or hi )! Have a nice trip! 40)4) How is everything (with you )? Sorry to have kept you waiting.请（拿着话筒）稍等一会好吗？ 万事如意。 21)All the best! 对不起，让您久等了。（您的）一切都好吗？59)Here are come letters for you. Take care!多保重！22) 这是您的信。41)Sorry to inter

4、rupt you. 23)Good luck! 祝您好运！ How are you getting on ( or along ) 5) 对不起，打扰了。Thank you (very much) 24) 60) What a shame!多可惜！ these days ?这几天过得怎么样？ 。谢谢您（非常感谢）61) I 这没什么。 42)Thats all right. m sorry to hear that! How are you ? (- Fine ,thank 6) 听到这事我很难过。 多谢。 25)Thanks a lot. 没关系。 43)It doesntmatter. y

5、ou .and you? ) 您的身体好吗？ Thank you for coming. 26)Glad (nice ) to see you . 7) 44)Never mind. 不要紧，没关系。62) We are all sorry to hear of your 谢谢您的光临。 见到您很高兴。 Let s forget it. 算了吧！ 45)illness.听说您病了都很担心。 Thank you for staying in our hotel. 27) What can I do for you? Welcome to our hotel. 8)46) 63) There ,t

6、here, Now try not to get 感谢您在我们饭店下榻。欢迎到我们的酒店来！我能为您干点什么？too upset about it. 28)Can I help you? 47) 好啦，不要为这事太烦恼了。m very grateful to you.I s nice to meet you again , Mr. 9)It 非常感谢您。64) I wish you good health. 祝您健康。 再次见到您太好了，约翰Johnson . 48)我能为您干点什么？ 逊先生。29)Is there anything I can do for you? 49) Let me

7、wish you every success. 65)s very kind of you.It 谢谢，您真客气。有什么能为您效劳的吗？祝您一切顺利！ bye.(or bye-bye) 再见！Good 10) You are (most) welcome.30) 50)Just a moment, please. 晚安（晚间告别用）Good night. 11) 新年快乐！ Happy New Year! 66) 不用谢，不用客气。请稍等一下。 12) Have a good rest.祝您休息好！ Merry Christmas! 圣诞节快乐！67) See you later (tomor

8、row). 13) Happy birthday to you! 68) Not at all. 31)不用谢。 51)tworry about it 别担心。Don 以后（明天）见！ 祝您生日快乐！I beg your pardon?(or Pardon?) 52) Don tmention it. 32)不用谢。 对不起，请再说一遍好吗？My pleasure.(or with pleasure) 14)33) Hope to see you again soon. Congratulations! 祝贺您！（恭喜） 69) 很高兴能为您服务。希望不久再见到您！My hearty cong

9、ratulations! 70) You are wanted on the phone, Mr. 53) 衷心祝贺您！Glad to be of service. Have a good time. 15)34) 贝罗先生，有您的电话。Bellow. 祝您过得愉快！很高兴为您服务。71)54)Who is speaking, please? As you wish(or like) We wish you a pleasant stay in our 16) 你可以收银外兑换钱。随您的便。a day extra.第二部分：总台及客房服务。service 每天要收 25 美分附加费。 当然可以

10、。72) Certainly. How much would you like to 88) What kind of room would you like (or 101) change?你要兑换多少呢？ 73) Of course. 当然可以。113) Theres a reduction for children. 您希望要什么样的房间？prefer)? Do you want a single room or a The rates of exchange are on the 74) Go ahead and do what you like. 102)89)儿童可以减价。 dou

11、ble room?board there.114) Could you fill in this form, please? 干吧，你喜欢干什么就干什么。 你想要单人房还是双人房？兑换率写在那这的黑板上。请填写这份表格。 s not allowed.75) I m sorry, that 对不起，这是不允许的。115) Could you sign your name,please? 103) Would you like a room with bath or There are some local products on 90) 请签上您的姓名。shower? 这里出售一些地方产品。sa

12、le here. No, I m afraid not. 不，恐怕不行。76) 116) Give me your passport,please,We 您想要浴缸的还是淋浴的房间？ ) ?m afraid. Out of the question, I s sold by weight(yard, meter 91)It 77) 恐怕不可能。need it for registration.How long do you plan to stay here? 104) 92) , ）计价出售。 这个按重量（码，米 你打算住多久？请把护照给我，我们登记时需要。s sold out.Sorry,

13、 it Walk straight ahead.一直往前走。78) 对不起，卖完了。Have you got any identification? For how many nights 117) 105) 79)Turn left(right). 往左（右）转。 你有身份证吗？你要住几个晚上？ How do you like this?93) Go upstairs(downstairs). 80) May I see your passport,please? 118) 上（下）楼。您看这个怎么样？How many people are there in your 106) 请把护照给我

14、。What about that one? 94)81) Take the lift to the third floor. 你们一起有几个人？party? 你看那个好吗？乘电梯到三楼。I can book you a single room with 107) you please complete this 119) Would thregistration form?.shower for the 26 Here is your change. 82)The lifts are in the lobby near the 95) 这是找您的钱。请您填写这张登记表好吗？main entra

15、nce.日订一个带淋浴的26 我可以为您在 单人间。 96)Here is your receipt.电梯间在大厅靠大门外。s your occupation,please?120) What 请问您的职业？这是你的收据。108) What time will you be arriving?The bellman will show you the way 83) 您将何时到达？Air mail or ordinary mail?97) to the banquet hall.s your nationality, please?121) What 请问您的国籍？是航空信还是平信？Unfor

16、tunately, we are fully booked 109)大堂服务员将领您去宴会厅。 st for the 21 s your address in your native122) What There is a washroom at the end of 84) An air mail letter for abroad is $1.60. 98) country,please?日的客房全部订满。 遗憾的是21 洗手间在走廊尽头。the corridor. 1.60 寄往国外的航空信需元。 请问您在本国的住址？The travel agency in the hotel 99)T

17、he post and cable service is 85) tbe able to guarantee you 110)We won th123) Your room number is 246 on the takes all kinds of booking. opposite the bar. . a room for May 6 second floor.我们不能保证日给您一个房间。月5 6 饭店的旅行社代办各种预订票。邮电所在酒吧对面。 111) For a single room the price would86) The bank is next to the shop.

18、室。246 您的房间号码是二楼的tsmoke here.100) Please don 银行在小卖部隔壁。Number 246 is an air-conditioned 124)be 35 dollars 请不要在这里抽烟。 receptiontwo: Part 美元。单人房的价格是35 &housekeepingroom with a private bath. You can get your money changed 87) 112) There is a small charge of 25 centss desk. at the cashier 所有房间都有电话。 号是带空调和独

19、用浴室的房间。246 您今天要退房吗？room now? 如果您要出租汽车，您可以请服务台 为您叫一辆。Your bill totals $665. 137) s your key card. 125) Here s anything you need, just If there150) 这是您的匙牌。159) The panel at the head of your bed 美元。您的帐单合计 655 ring reception. at makes a total of $665. h138) Thas an automatic waking device.就打电话给服务台。如果您需要

20、什么， s your key to Room 246. Here126) 您床头的台子装有自动叫醒器。号房间的钥匙。这是您 246 美元。总计是 655 s anything for the laundry, If there 151) 160) We139) That comes to $665 altogether.have a computer wake-up just leave it in the laundry bag in to take your ll get the porter127) I service.your room.美元。共计 655 luggage up. is

21、 your bill. Would you please 140) Here如果您有衣物要送洗衣房，只要把它 我们有电脑叫醒服务。我会叫行李员把您的行李搬上去。check it?放在您的房里的洗衣袋里就行了。 161)128) The porter If you want to here will take your have your room 这是您的帐单，请您过目。Washing handed in by 9:30 152) cleaned extra quickly,please hang luggage and show you the way.That charge is for

22、drinks taken 141)a.m.,will be returned to you before the Cleaning Sign on the door.这里的行李员会为您提行李，并为您领路。5:30 p.m. on the same day 那笔钱是您从房from the mini-bar. 间冰箱里取用饮料的费用。以前送去洗的衣服，当天： 30 早上 9如果您希望您的房间早些整理好，请ll extend the reservation for you. 129)We 将这“请打扫”的牌子挂在门上，Your overseas telephone call is 我们可以为您延长预

23、订。 142)以前能送回来。 5： 30 下午 162) There is a recreation center on thell make the change for you. We130) 您的国际长途included in the bill. If you wish to have breakfast in your 153) 我们可以给您换个房间。ground floor. 电话费用包括在这个帐单里。 the on room room, ask for service 一楼有一个娱乐中心。till131) You may keep the room 3果您希望在房间里用早餐.pho

24、ne如 The service charge is included in 143) 163) You can play billards,table tennis 请通过电话要客房服务。如果您愿意，可p.m,if you wish. 这个帐单包括报务费。this bill. 以将房间保留到下午三点。and bridge or go bowling. Room service is available from 6 a.m. .154) How would you like to settle your bill 144) How much longer would like to 132)

25、您可以打台球，乒乓球，桥牌和保龄 从早晨六点开始提供客房服务。 您准备怎样付帐？(or account)? 球。 stay?您想再住多久？Here is a brochure explaining hotel 155) In what form will payment be made?145) 164) Apart from the recreation center, 133)If you want to keep your room this services 您准备以何种方式付帐。 we also have a health club on the这里有个小册子介绍饭店各项服务。Are

26、 you going to pay in cash or by 146) ll have to charge you afternoon, we second floor.156) If you need anything, just press thecredit card?50% of the price. 除了娱乐中心外，二楼还有健身房。您准备用现金还是信用卡付款？call button.如果您需要再住一个下午，我们要向 165)房费。 50%您收 We have a sauna bath with a 如果您要什么，就按这个唤人按钮。 We accept the following c

27、redit 147) massage service there, too. ll have to vacate m afraid you 134)I 157) You can make a long distance call, , cards, .?我们接受下列信用卡 from your room.在那里还有桑拿浴室并提供按摩服恐怕要请您在十your room by 11. taccept personal 148) m sorry,we don I 务。 一点以前搬出房间了。您可以从您房间里打长途电话。 cheques.对不起，我们不收个人支票。 166) We do not charg

28、e for the use of If you want a taxi,you can ask the All lf the rooms have phones. 149)158) Are you checking out today, Mr. Smith? 135)the health club. 史密斯先生，您今天可以结帐吗？reception to get one for you. Would you like to vacate your 136) 可能是旅途过度疲劳引起的。进健身房不收费。因为天气不好，今天夜花园不开放。您要发哪一种电报，普通电还是加急 电。Drink plenty

29、of water and have a 189)167) Sports facilities are available free of s necessary for him to pay for It 177) 200) Will you please fill out thegood rest,then. charge. the damage. telegraph form in block letters?他必须赔偿损坏。那么，请多喝点水，好好休息。运动器械是免费提供的。 请用印刷体填写电报纸。How would you like your hair cut,sir? 190)168)

30、 Our charge for sports facilities is I promise to attend to the matter 178) promptly. four dollars per hour. 先生，您喜欢什么发式？Part three: Food &Beverage Service 第三部他：餐饮服务我一定立即处理这件事。运动器械以每小时四元的标准收费。trimyou want me to 191) Do your 169) Shall I turn the cooling up?201) What time wouldyou like your table?an17

31、9) I llsendfor？beard 要不要修一下胡子？我是不是把冷气开大些？ )for you.electrician(doctor, ? 您什么时间需要这张餐桌呢？170) Shall I turn the heating down?192) Do you want a face massage?） , 我给您请电工（大夫 我是不是把暖气关小些。202) A table for two?180) Let me call a repairman to do it.要不要按摩面孔。 我去叫一个修理工来。你们是两个人吗？193) What style do you want ,madam? Your bags will be kept at the Bell 171) 203) For how many?181) Any comments and suggestion are 太太，您要什么式样？s Desk. Captain 几个人？您的包将存放在行李部。always welcome.Would you like a new hair-style? 194) 您想换个新发型吗？欢迎您提意见和建议。s the reservation for?